Erratic mouse and new hardware wizard

I have two, semi related problems.

I have 3 computer systems (the boxes are A120s from Iron Systems, the MBs
are Tyan with the 845 chip set, I think). They're all running XP Pro with

All of them, on occasion, think they have had a new mouse attached and
install drivers for the new mouse, even tho they've not really had a new
mouse installed. At the next reboot, the mouse is uncontrollable - the
pointer flys wildly across the screen in an apparently random motion. The
way to "correct" the problem is to boot into safe mode, delete the mouse
then reboot twice (while standing on your head in the corner with your
left thumb pointed due north).

So I figure can stop the *&*)(^(*&$% new hardware dude from checking, it
won't ever try and find a new mouse and things should be cool. I'm also
not likely to ever add new hardware to these machines anyway...

Of course a better solution would be to find out why the mouse goes nuts
but when there are statements in the MS knowledge base like those at;en-us;256043 (see the
"status" section) I doubt I'll ever solve the root problem...


Bruce Bowler | Even from an enemy a man may learn wisdom. -
1.207.633.9600 | Aristophanes

Sponsored Links:

found new hardware redundancy
"Kill the found new hardware wizard by running services.msc and then turn off Shell hardware detection".

This appears to have resolved the annoying and unassailable pop-up wizard that has been flogging me on the old Big Beige Box ever since I plugged the 400GB IDE into the CD cable for the next 3 weeks.
Of course, it'll probably prevent me installing any new hardware on the old clunker, but that's not likely to happen.
I can't be bothered finding out why the Big beige Box suddenly doesn't want to recognise an IDE drive ....

Hi, I have just fitted a new PCI framegrabber and the 'Found new hardware' wizard started up. I have downloaded the driver for this but when I try to tell the wizard which folder the driver is in, the OK button is greyed out (whichever folder I choose). If I tell it to find the driver automatically it fails to do so. Any ideas? (XP sp3, pentium 4, 3GHz, 500Mb RAM). Cheers, Ted

By Paul Thurrott
Expected Windows 8 and Windows Server 2012 release dates, a cool new mouse, and why Microsoft no longer uses the name "Metro" when referring to apps for Windows 8. Plus, what the EU, Google, and Mozilla are doing about IE in Windows 8.

Source: Paul Thurott's SuperSite for Windows

After installing and attempting to run Norton Ghost (which was unsuccessful)
I started to experience numerous gliches in my system and my restore points
were deleted. All but two problems have been remedied. They a


I am unable to create a restore point. After I hit the create button I
receive the message "System Restore is not able to create a restore point.
Please restart the computer, and then run System Restore again. After the
restart I get the same message again.


Using the following sequence: New Connection Wizard NEXT Connect to the
Internet NEXT Set up my connection manually NEXT

The options Connection using a dial-up modem and Connect using a broadband
connection that requires a user name and password are greyed out. The only
option available is Connect using a broadband connection that is always on.



I have three compact flash cards for my digital camera. Two are "brand-X", and one is the original card that came with my Nikon camera. I have used all three cards successfully on my desktop computer (XP Pro SP-1) using a Sandisk USB Compact Flash card reader. Recently I purchased a notebook computer (XP Home, SP-2), equipped with a PCMCIA (PCCard) carrier for the CF cards. One of the brand X cards works perfectly, but the other two invoke the XP New Hardware Wizard every time that I insert them into the PCCard carrier. Windows tells me there is a hardware problem because the devices are not properly signed, and the hardware installation informs me that it has failed.

However, the Compact Flash is completely accessible via Windows Explorer. Furthermore, I can go into Computer Management > Disk Management and see all the disk properties, even after the apparent failure of the hardware installation. The working card is reported as Samsung CF/ATA, and the two non-working CF cards are reported as Hitachi CVM1.1.1 and Sandisk SDCFB-16 respectively. All three use Microsoft 5.1.2535.0 driver.

With the one "working" card, I can permanently assign a different drive letter using Disk Management to avoid conflicts with other removeable and network drives. With the two "non-working" cards, they always revert to the next sequential drive letter, regardless of what drive letter I assign to them manually .

Is there a way to tell Windows to just accept the hardware that it finds, and not to invoke the New Hardware wizard? I could live with the inability to not assign a specific drive letter, but I find it really annoying that I must continually tell Windows to stop trying to install new hardware.

I recently had trouble when I tried to install an Epson C 82 printer (Plug and Play). The Add New Hardware Wizard never appear. Manually I tried and the dialogue box said there was another application running( there was not one running) and I couldn't use it.

I did install the printer manually with Run/ Setup.exe.

Why am I getting this message on the Wizard

[sure hope there's some Windows brainiaks around on the weekend to help]...

OK...purchased a new machine (ADK Pro Audio) for the recording/mastering studio; & attempted to set it up w/ my audio interface (Lynx Aurora8/AES16) earlier this evening. Got the AES16 installed (which is the PCI component...the Aurora8 is the breakout box, w/ the A/D/A converters & audio I/O's.)

I fire up the new box...& at first was paying attention to the 'New Hardware Wizard' for the tasks of installing a new aftermarket keyboard & mouse I also purchased for the new rig. So I finally get around to installing the Lynx software (drivers & virtual mixer) from their CD-ROM. [Lynx has the user install everything from disk first...which goes into a specific folder on the C Drive. Then the New Hardware Wizard gets directed to the Lynx folder for the system driver install on reboot...when the wizard comes up.] This is their proprietary method.

But on reboot...the wizard no longer popped up, for some reason.

So I run it from the Control Panel...but it's a different New Hardware Wizard that, it only searches automatically...& doesn't show the dialog that allows for a browse of locations for install. (???)

I know this isn't the audio interface mfg.'s must be something to do w/ the way ADK configured my OS (XP Pro, 32-Bit) for audio, maybe...but what can I do now? ADK Support is closed for the weekend; & need to get my audio up & running (hopefully tonight.) Does anyone here know what I could possibly be doing wrong (if it's me?...or Windows?) Is there a way to get the "full fledged" hardware wizard to run somehow (in order to browse to the Lynx folder for a successful driver install)?

Could use some help.



[BTW - Believe it or not...on top of all ISP software (Verizon DSL) is now too old for the new I had to disconnect the new one; & reconnect the old one...just to come here & post the problem for you guys. This is maddening.]

Ran into a PC a couple weeks ago which was infected with the Cryptor virus/Trojan. Ended up replacing the hard drive with a new one, keeping the old hard drive in the case for data recovery. After the XP Pro install, I went through Device Manager and made sure I had working drivers for all the hardware. A few days later, I started getting questions about why every day or two they were getting the Found New Hardware Wizard. I asked them to copy down as much info as they could one time when the Wizard ran, and they finally sent me the following:

"It's a "Volume Snapshot" thing, through Microsoft and one purpose it is intended to do it is making shadow copies to make restore points on system restore backups?? (duh?). I tried the wizard once I knew what it wanted, as you had reactivated System Restore. It asked permission to use Internet instead of a "CD disk" (huh???) and I allowed one time use only and it was grinding away looking for whatever it needed, I got warning that this may be dangerous process and to click cancel to abort so I did."

What do I need to do to resolve this recurring Wizard?

Our laptop, running XP-Home, has begun to prompt us to 'Add New Hardware' when there isn't anything new to add. Specifically, we have a Xerox M940 Workcentre (combo printer/fax/scanner) that has been installed on the laptop but is not regularly plugged in (via USB). A couple of times now we have plugged the printer in and had Windows want to install this 'new' hardware. Sometimes a reboot will set it right, other times it remains stubborn. One of the difficulties is that the drivers that came with the printer were not XP-compatible, but the Xerox site did have an untested/unsigned-by-Microsoft updated driver which we did install and which usually works without this new hardware prompting. What could be causing Windows to think that this is new hardware? I don't believe that it should make a difference which USB port we plug the printer in to, or even if it is plugged in before or after starting the computer (though sometimes the printer needs reset to establish communication).

I'm hesitant to let the wizard run, since we do not have the install file saved locally - it had to be run from the Xerox site since Windows didn't recognize it as a valid executable and wouldn't run it after downloading.

Microsoft's Surface tablet has received praise and only light criticism since its introduction a month ago. The innovative tablet*addresses one of the biggest issues that computer professionals have when it comes to touch-based devices: the lack of a physical keyboard. But Surface is not the only product that Microsoft will be making available to*accommodate*the launch of much-anticipated Windows 8. The company just announced the availability of four hardware peripherals that have been specifically designed for the next version of Windows. Wedge Series The Wedge Touch Mouse and Wedge Mobile Keyboard are top-of-the-line products designed for use with tablets and mobile… [Continue Reading]

Source: BetaNews

A Czech website claims to have images of a new wedge-shaped mouse and keyboard designed for Windows 8.

Source: Yahoo! News

I conducted my initial Windows 8 Consumer Preview tips, tricks and review on an Acer Iconia Tab w500. It's time to experience the OS with a mouse and keyboard. So get ready. This is going to be a very bumpy ride. Right? It's surprisingly easy to navigate around the desktop and then to the Metro Start Screen. As you'll see in the video, it's also possible to mix the desktop and Metro Start Menu.*I can safely say that the new Metro UI and elements within the desktop are very easy to use with a traditional mouse-and-keyboard setup. (Note: I refer… [Continue Reading]

Source: BetaNews

One of the things you may discover is that not all of your older programs/games/drivers will work under 7, and their 7 compliant versions may not be availabe. In this case, you can try install and run them in Vista (or XP) compatible mode. To run a file in compatibility mode:

1. Right click on the executable file and click the "Properties" option

2. Select the "Compatibility tab"

3. From the drop-down menu, choose the operating system to run your file compatible with

4. Click OK

5. Run it

"Compatibility" tab explained by Microsoft


If compatibility mode does not help, you can try force windows to use the standard device drivers:

1. In Device Manager, right-click your device (e.g. video adapter), and then click "Uninstall" to remove the device.

2. Restart your computer. After you log on, you receive a "New Hardware Found" dialog box with the device listed as the description and the "Found New Hardware Wizard" starts

3. Click "Next" to start the wizard

4. Click "search for suitable driver", and then click "Next"

5. Click to clear all of the search option check boxes, and then click "Next"

This way windows can install a standard driver for hardware like VGA, fax modem, printer, etc.

How to force Windows to use a standard VGA compatible driver

Dear all,

W7 seems to keep making bink-bonk noises as if it's finding new hardware, or a USB stick is being plugged in and removed.

I have a HP pavilion Laptop and W7 has been installed for 2 days.

Any ideas why it's doing this?



I bought a brand new MICROSOFT NATURAL KEYBOARD 4000 to replace the exact same keyboard that's a few years old. Something went horribly wrong. The keyboard and the mouse no longer work, together, individually, or combined with other keyboards and mouse.

The computer no longer recognizes the MOUSE or the KEYBOARD. Device manager shows that they're plugged in as OTHER DEVICES, but it can't install the driver for them. I've tried installing the 4000 drivers, but that's shouldn't be necessary. The installation goes fine, but still, it only shows up as an OTHER DEVICE.

The thing in common is that they are both input devices, and neither work in Windows. The keyboard works in the bios just fine. If I remove all the USB Controlleres and Ports from device manager, and reboot, the mouse and keyboard both work at the login screen until the ports and controllers are rediscovered and reinstalled, then they both stop.

Event Viewer shows things like this:

Fault bucket , type 0
Event Name: PnPRequestAdditionalSoftware
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: USBVID_046D&PID_C521&REV_5701&MI_00
P4: 0409
P5: input.inf
P6: *

Fault bucket , type 0
Event Name: PnPDriverNotFound
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: USBVID_046D&PID_C521&REV_5701
Attached files:
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report Id: 9ee52d81-2f21-11df-8c3b-005056c00008
Report Status: 4

Fault bucket , type 0
Event Name: PnPRequestAdditionalSoftware
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: HIDVID_046D&PID_C521&REV_5701&MI_01&Col02
P4: 0409
P5: input.inf
P6: *

INPUT.INF exists in c:windowsinf. I've tried manually updating the drivers pointing to that folder, but that didn't work.

It seems to me that some core piece of windows is suddenly not working. How can I fix this without reinstalling windows? Are the basic input drivers somehow missing or currpt?

I boot the Windows 7 installer from a usb drive. Unfortunately, the USB drive was C and the windows drive got pushed out to E, so I didn't want to try reinstalling that way with the letter incorrect.

Thank you for your help.

UPDATE: Other devices work in the same usb ports (ie: the flash drive). The mouse and keyboard don't work in any of the usb ports; 2 on front 6 on back.

So I bought win7 and got two links for 32-bit and 64-bit win7 installations. I downloaded the 32-bit version, installed it and activated, but now after two years I'm migrating to new hardware and I want to know proper procedure to successfully migrate windows activation key from one machine to other?
1) Do I need to deactivate the key on old machine or simply format old HDDs and simply install win7 on the new HW and activate? If deactivation is needed - some instructions would be welcome...
2) I need to switch from 32-bit win7 to 64-bit win7 since I'm upgrading from 4 to 8GB RAM. Does this have any impact on migrating procedure (Other than using the 64-bit installation)?

Any other advice on the procedure?

Synergy lets you easily share a single mouse and keyboard between multiple computers with different operating systems, each with its own display, without special hardware. It's intended for users with multiple computers on their desk since each system uses its own monitor(s).

Redirecting the mouse and keyboard is as simple as moving the mouse off the edge of your screen. Synergy also merges the clipboards of all the systems into one, allowing cut-and-paste between systems. Furthermore, it synchronizes screen savers so they all start and stop together and, if screen locking is enabled, only one screen requires a password to unlock them all. Learn more about how it works.

Synergy is open source and released under the GNU Public License (GPL).

System Requirements:

Microsoft Windows 95, Windows 98, Windows Me (the Windows 95 family)Microsoft Windows NT, Windows 2000, Windows XP (the Windows NT family)Mac OS X 10.2 or higherUnix
X Windows version 11 revision 4 or upXTEST extension
(use "xdpyinfo | grep XTEST" to check for XTEST)

All systems must support TCP/IP networking. Source: Synergy


I have a Dell XPS 8300 desktop with a Logitech mouse and keyboard. Lately, they have started lagging bad (in games and just at desktop), and they will blink or have the lights on them go off completely. Trying different USB ports doesn't help. Rebooting makes it work for a few minutes. Just the desktop doesn't freeze (but will lag), but playing an MP3 will do it, or running any game. The computer has been running fine for a year and a half and no new peripherals have been added. The mouse and keyboard work on another computer, and using another mouse and keyboard on the problem computer will have the same problem. It affects both the mouse and the keyboard. If it was a driver, would it hit both? I will try reinstalling both drivers tonight. Running games in Safe Mode seems to cause the same problem.

I had to reinstall Xp on my computer, and every time I start computer I get
new Hardware wizard saying it has found a new printer. I have already
installed drivers for my computer and it is working fine. I tried to delete
in registry , driver files as per suggestion in Knowlege Base. I did and my
printer driver was installed via Plug and Play. But it still saying it has
found new printer every time I start up.Any suggestions???