I post this FYI; I suspect strongly that the problem lies in my workbook(s), but that I've stumbled across a flaw in Excel's recovery.
I can duplicate this problem in both Excel 2000 & Excel 2003.
Symptoms: I double-click on a workbook created & heavily updated in Excel 2000 (9.0.2720) and most times the application workbook loads and is ready for running/modication. Sometimes (about once per day) I get the frustrating message.
Over the past couple of weeks I've tried repeatedly (in head-rattling sequence):
(1) Running Rob Bovey's CodeCleaner, both the XLA version and the DLL/EXE version
(2) Loading in Excel 2003 (11.5612.5606) and receiving the same message, indicating that the trigger lies in my workbook.
(4) Reinstalling Office 2000 from scratch (remove with Revo Unisnstaller then re-install)
(5) Reinstalling Office 2003 from scratch (remove with Revo Unisnstaller then re-install)
(6) Gnashing my teeth
(7) All of the above in a variety of sequences.
This all costs me about 45 minutes each day, on average; an unacceptable cost.
The application workbook makes use of an XLA library of my own devices, which on Workbook Open :
'''' > 2009/06/03 maybe this is causing the problrem
Private Sub Workbook_Open()
'''' < 2009/06/03 maybe this is causing the problrem
Supressing excution of this (Holding down the Shift key during File, Open) seems to inhibit the trigger.
The library.xla code for CheckVersion (attached) is designed to update a .CustomDocumentProperties, and has been running in both Word 2000 and Excel 2000 for at least seven years.
I am about to recompile the XLA, having placed a STOP instruction as the first executable line of CheckVersion (let's single-step!) without apparently reaching the STOP instruction, so perhaps the library.xla is very corrupt.
But if that's the case why does the application workbook function properly 23 hours of the day.
I'll post here when/if I track down the animicule .....
1. Microsoft Access has encountered a problem? (Microsoft Access 2002 (10.430
2. Microsoft Office 2010 installation Problem
3. Word Has Encountered a Problem
4. (App) has encountered a problem and must close..
5. Microsoft Security Advisory (968272): Vulnerability in Microsoft Office Excel Could Allow Remote Code Execution - Version: 3.0
6. Encountering a problem and have to close
7. Constant "IE9 has encountered a problem" issues
8. Windows has encountered a problem communicating with a device connected to your computer.
9. Mesage says-Windows Explorer has encountered a problem and neeeds to close-please help
10. Windows Explorer has encountered a problem and needs to close
11. Windows Messenger has encounter a problem
12. Outlook encountered a problem...
13. Windows Explorer has encountered a problem... (XP)
14. DRM Migrate exe has encountered a problem......
15. Windows Explorer Has Encountered a Problem
16. Windows Explorer has encountered a problem... (Windows XP)
17. WMP 12: Windows Media Player encountered a problem...Creating playlists?
18. MS10-057 - Important: Vulnerability in Microsoft Office Excel Could Allow Remote Code Execution (2269707)
19. MS10-057 - Important: Vulnerability in Microsoft Office Excel Could Allow Remote Code Execution (2269707) - Version:1.0
Hi,I hav sme problems in installn the office 2010 pro software on my pc.when i run it as admin. and hit install,it starts the
istallation but doesnt proceed at all and suddenly says,microsoft office 2010 encountered a problem and the instl'tion wasnt
completed we are sorry for da inconvenience.please help.any replies are appreciated.thank you
I'm running Word 2007 under Win7 64, logged in as Administrator.
About once in five times, when I click to open a
document I get the message "Word Has Encountered a Problem." The explanation says:
>There is a problem saving the
>Usually this is because the disk or floppy disk is too small for the file or is full, RAM memory is low, or there is a
permission problem with the drive the file is being saved to.
>If the amount of disk space for a paging file is low, save the file to another drive. If the RAM memory is low, increase
available RAM. If permissions to the drive do not allow you to save to that drive, save the file to another drive or request
permissions >from the administrator to save files to the drive.
>Note: This error can also occur if the computer is running a version of antivirus software that is not compatible with the
Microsoft Office system or needs to be updated.
If I click OK, the document opens.
I have half a
terabyte of free disk space. I'm running the latest version of Norton Internet Security 2010, but I had the same problem
with the Zone Alarm package.
I also get the message about once every five times I attach a Word document to an
email, even when Word is not running.
I've searched this forum, and queried several other help sites re the following problem, to no avail. Maybe one of you can
1. I'm running Win XP home SP3 via "Parallels" on my iMac - for 18 months. I only use the XP OS for 3
apps that don't work on Apple OSX. On Office 2000, I.E., and "Family Tree Maker", a genealogy app, after 10 to 30 minutes I
get a window: "Excel (for example) has encountered a problem and must close..." I close this window, and the app closes. No
damage done, other than loss of data since app was last 'saved.' I can then re-boot the app, but get the damned window much
sooner. Have you any suggestions?
Would complete uninstall and re-install of XP, Parallels and the apps from discs be the ultimate cure - or could the problem
be in one of the retained files - an Excel work book, a Family tree, etc?
In the nefarious window that opens I can click on"details" - and get a laundry list of hundreds of something - codes, maybe -
nothing that has meaning to me.
(I successfully use NeoOffice, an Open Office variant, instead of Msft Office,
maintaining files in Msft Office format, but some features of Office are missing in NeoOffice so I still need Office )
2. Your forum is great for Windows. Do you happen to know of any similar site for iMac's?
Revision Note: V3.0 (April 14, 2009) Advisory updated to reflect publication of security bulletin.
Summary: Microsoft is investigating new public reports of a vulnerability in Microsoft Office Excel that could
allow remote code execution if a user opens a specially crafted Excel file. At this time, we are aware only of limited and
targeted attacks that attempt to use this vulnerability.
I am having a weird problem. Everytime I paste a screen into Paint and want to save the pasted screen, Paint either closes
automatically or I get a screen Windows has encountered a problem and has to close. I first found out this problem when I
installed a program named paint.net to try and every time I tried to open a photo, I got a error, Windows has encountered a
problem and has to close. I went on their forum and after they told me many things to try but to no avail, they asked me to
send screens, so when I tried pasting the screens into Microsoft Paint, I found out that I had the same problem in Paint. The
only way I was able to save the screens was to bring them into Powerpoint, save them as png files and uploaded them to
I am uploading five files I sent to Paint.Net and they might give a clue to my problem.
I recently updated IE to version 9 on my system. (Win 7 Ultimate x64 with 2 dual core AMD CPUs) I am constantly getting the
"IE encountered a problem" message no matter what I do. I start IE 9 with add-ins disabled, I turned off GPU rendering, I
even started WIN 7 in Safe Mode. I am running 32 bit IE 9. The error is always with NTDLL.DL: see below:
Whenever starting up my computer running Windows 7 Home Premium 64 bit I get the error:
Windows has encountered a
problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable
storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM
drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
you continue to receive this error message, contact the hardware manufacturer.
I unplugged everything except my
keyboard and still get the error. I tried running windows in safe mode and got the same error. I tried running system
recovery but when loading it, it gave me the same error. I tried loading the Installation disc but after the loading windows
screen, it just goes to a black screen and stays there.
I run WinXP SP1 with all updates. In addition to PATA
drives I also have
SATA drives on my ABIT NF7-S V2 motherboard.
Recently, every time I right-click on a folder
representing a HDD in My
Computer I get a panel which says "Windows Explorer has
problem and needs to close", etc etc. I guess you know
what is in the
rest of the message. Sometimes the Desktop disappears,
until I opt for
Left-clicking on the folder works OK.
Please give me some suggestions as to the cause
fault and how
to correct it.
Hi Rex, I have exactly the same problem, and it's
driving me crazy, as I do a great deal of work in
explorer. I have searched the net and cannot find an
answer. If you get a workable answer, please send me the
All the best Jim
I am running Windows XP Home Edition. When I start
renaming, selecting or moving files in Windows Explorer
(seems to happen when selecting files or folders using
mouse right click function) Windows Explorer stops and
"Windows Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience"
Listed below is what I have tried to date with no success;
Ran Ad-aware 6, Spy Sweeper and Spy Bot.
Ran the latest Mcafee Virus Scan.
Reinstalled Windows form
the original disk.
Ran SFC /scannow to check protected operating system files
Tried Windows Explorer in safe mode.
Reinstalled Windows using the "WINNT32 /unattend"
I would appreciate any suggestions before I format and
We are using LCS 2003 and WM 5.0 in our company.
One user is encounting a problem since recently.
When he starts Windows Messenger, there is the error window:
"Windows Messenger has encountered a problem and need to close. We are sorry
for the inconvenience.
If you were in the middle of something, the information you were working on
might be lost."
Everything was working fine before and this error occurs sometimes at
Windows Messenger start up but we don't why and it is not systematically.
We try to install Windows Messenger 5.1
but it doesn't correct the problem.
Have Outlook 2003 and on occasion, usually while reading an email, I get the following message: MS Outlook has encountered a
problem and needs to close. Then of course, I have the option to send the error report or not, and restart Outlook box is
rechecked. For months I had just gone along and let it restart. Well I finally decided to capture a screenshot of the error
details. Does anybody know what is causing the error in the first place? Any comments or suggestions would be appreciated.
While using various Word files from a Windows 2000 server, a user gets the message "Windows Explorer has encountered a
problem and needs to close..." There is the code 0xc0000005. It also says "The following files will be included in this error
report: appcompat.txt." By the time I tried to look at the file it was gone. The user is opening the files from within
Explorer. When he opens the file within Word it works fine.
Ok, I am getting a Windows Media Player 11 error that says " DRM Migrate exe has encountered a problem......." Google
searches refer me to sites that say to rename or delete the DRM folder or go to a MS site and use a upgrade button to
increase Windows Media Player 11 security. Both items do not appear to work. Basically, mpg movies will not play using WMP
11 but will with other applications.
Any help appreaciated.
I brought this problem to the forum in early December, and I didn't get much of a response. I am submitting it again in hopes
that someone has the courage to tackle it.
The problem is that, in XP Home, I get an intermittent "Windows
Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." message, and the toolbar, Start
Menu, and any open explorer windows reset themselves. It also takes some of my tray apps with it.
usually appears when I change or move an item on the Start Menu, but it has also happened when I close application windows,
or sometimes just click on a button in a window. If I do any extensive file manipulation in Windows Explorer, I will get the
error. I have also seen it happen when the computer is just sitting there with no apps open--I am doing ABSOLUTELY NOTHING on
the computer at the time!
The last time I posted this, someone responded telling me to run checkdisk and defrag
the drive. I did that and it seemed to help for a few days, then it started getting worse again. I have run chkdsk and defrag
a number of times since then with no good results.
I have removed everything possible from the startup areas while
troubleshooting this thing. The only processes that were running were those that XP starts, and it still happened. It seems
to be a somewhat random event--I can't replicate it by any one action or sequence of actions, although I can almost always
make it happen by dragging and dropping a couple of items in my start menu.
Every time it happens, I send an
error report to MS. Of course I've never heard anything back. I have also tried a couple of Win XP repairs with no luck.
My hardware is a Dell Dimension L933r (Windows XP compatible), and I had installed XP on the hard drive after it was
I have searched the MS KB and haven't found anything close on the subject. Has anyone else had or
heard of this problem? I'd really appreciate some advice.
Half the time, when I access anything from my start menu "my computer", "my pictures" etc. A message pops up saying "Windows
Explorer has encountered a problem and needs to close." When I retry it, it always works the second time. It also happens
in certain places on the internet, like message boards, but with a different message "MSN Explorer has experienced an
internal error and will have to restart."
Everything else seems to work okay, and my virus scan is up to date. My computer is only a few months old, and I am a
totally computer illiterate, so anyone with advice...dummy it down for me please!
Bulletin Severity Rating:Important - This security update resolves a privately reported vulnerability in Microsoft Office.
The vulnerability could allow remote code execution if a user opens a specially crafted Excel file. An attacker who
successfully exploited this vulnerability could gain the same user rights as the logged-on user. Users whose accounts are
configured to have fewer user rights on the system could be less impacted than users who operate with administrative user
Severity Rating: Important - Revision Note: V1.0 (August 10, 2010): Bulletin published.Summary: This security update resolves
a privately reported vulnerability in Microsoft Office. The vulnerability could allow remote code execution if a user opens a
specially crafted Excel file. An attacker who successfully exploited this vulnerability could gain the same user rights as
the logged-on user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than
users who operate with administrative user rights.