windows 7 clean install freezes on starting screen Results

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I got my windows 7 disk from my university and started installing it on a new computer I just built for windows 7. Here are the specs:

XFX GeForce 9600 GSO Video Card
Intel Core i7 940 Processor
Patriot Viper Tri Channel 6GB PC10666 DDR3 Memory
EVGA X58 SLI LE Motherboard
Seagate 1.5 TB Hard drive
64 bit

I have already tried removing all but 1 memory stick and switching those sticks out. My screen freezes right when the starting windows screen comes up, the logo doesn't even have time to pop up. I only have my keyboard and mouse plugged in and that's it.

The only thing i can think of is that i need to swap out the video card because I remember reading that people are having a hard time with nvidia graphics cards and install. I would greatly appreciate the help.


I Have Recently Done a Clean Install of Windows 7 Ultimate x64 Retail. I have literally tried everything but just do not understand why i Have A complete Freeze at Random Times( This freeze will have everything on the screen completely frozen and the mouse will move for maybe five seconds before also freezing.) Windows 7 Runs Good in Safe Mode So it has to be a driver is what i am thinking but i have no idea which one. I have updated the Display Driver numerous times. I tried Running the Display Driver that is there after the clean install, Which it froze still, I downloaded from Windows update, it Froze, I updated from Ati, It also froze. Like i said before I have also have ran in a virtual environment where it ran problem free with no freezes. I am completely stumped on this one. I have even look at the event viewer nothing really stands out before the critical Kernal Power error. I have also tried a registry cleaner and cleaned the registry that was the last thing i tried and still froze moments later also. I read on other forums that it could be the wireless but i have disabled the wireless device as i dont even use the wireless. My computer is a Homebuilt computer ASuS motherboard, AMD Quadcore, ATI Radeon 4800 series... I am positve it cannot be the RAM or anything like that because I run Vista Home Premium x64 flawlessly and have since i downloaded it. So I know It got to be some kind of compatibility issue i just have no idea where to start. If anybody has any idea it will be greatly appreciated because i am all out of ideas

right, a while ago i dual booted windows 7 onto my vista running laptop and it works perfectly. It is a huge improvment on vista, it is faster, better designed and its new features are very useful.
Because of this sucess i know am trying to dual boot it onto my xp running desktop.
Unfortunatly it doesnt seem to like it.

i have used the same technique that i did on my laptopto install it. I have burnt the iso file onto a disk and run that disk while the computer is running. checked for online updates and done a clean install. the installation works fine and quite quickly untill it comes to the first restart. it restarts and i select "windows setup" on the bios screen as apposed to "an earlier version of windows" which is my xp partition. it then changes to the starting windows screen that happens just like on my laptop, except the windows logo never materialises and it stays as a black screen with the words "starting windows" on it. i have left the computer on overnight and no change.
I have tried reinstalling several times with no luck, both using the same method as before and booting from the disk at startup. Although when i boot from the disk it just skips straight to the same frozen windows startup screen.

i have downloaded the windows 7 adviser software but the program cant seem to make its mind up. Sometimes it announces that my graphics card cant run windows 7 aero and sometimes its fine.
I cant figure it out. I have checked the windows 7 specs and my graphics card appears to meet all the requirements, both dedicated memory and direct x 9 support.

Here are my pc specs:
Dell dimension 5150
XP professional sp3
3ghz intel pentium 4
5 gb RAM
Radeon x300 SE 128mb hypermemory
direct x 9.0
creative SB live! 24-bit
160gb maxator SATA HDD

I have had a look through the other posts but i cant find this specific problem.

I think its probably that the graphics card isnt up to standard but i thought i would run it past you all before spending on a new card.
any ideas?

Windows 7 install freezes every time at the set up windows part of the install.

All the files are installed and the system restarted two or three times, says it is starting windows7 for the 1st time and then begins to ask for my user name and regional settings/ product key info. It will crash anywhere on these screens depending on how fast I try to click through them. and always freezes in the 1st 30 seconds of starting.

I have burned two copies of the disc with the same problem, also got two different versions (7100 and 7232 i believe) burned at 4x, & verified. all four installs on both discs freeze at the same place. The installs are on a clean 300gb sata drive, one tried without a partition, the others with a quick format (1 partition). I triend installing from windows xp and directly from startup on the DVD. I tried booting safe mode, unplugging all unecesary external devices, used ps2 mouse/keyboard, as well. Quite frankly, I'm not sure what to try next and think I'm all out of options.

Anyone got any Ideas?

OS Name Microsoft(R) Windows(R) XP Professional x64 Edition
Version 5.2.3790 Service Pack 2 Build 3790
System Manufacturer MSI
System Model MS-7280
System Type x64-based PC
Processor AMD64 Family 15 Model 107 Stepping 2 AuthenticAMD ~3116 Mhz
Processor AMD64 Family 15 Model 107 Stepping 2 AuthenticAMD ~3116 Mhz
BIOS Version/Date American Megatrends Inc. V1.8, 11/2/2007
SMBIOS Version 2.5
Hardware Abstraction Layer Version = "5.2.3790.3959 (srv03_sp2_rtm.070216-1710)"
User Name ZEALOCRACYAdministrator
Total Physical Memory 6,143.14 MB
Total Virtual Memory 7.61 GB

ATI Raedon HD 3600 series Video card
MSI k9a Platinum motherboard

Hi all,

I have a windows 7 64 bit installed on my laptop with both I.E 8 32 bit and 64 bit, everything was working fine for months until i installed I.E 9 beta which at first worked ok then whenever i run it the whole laptop freezes with the exception of the current Internet Explorer Screen so i uninstalled it and returned back to Internet exploer 8 but the problem still exists when i run I.E 8 32 bit and i have to wait for some time so the windows can return to normal or i have to log off the system, so i started to ran I.E 8 64 bit which worked O.K but it has some issues with Visual Studio 2010 debugger and it's annoying me, so can you help me with this I.E 32 bit issue because i have tried everything from cleaning to defragment to check error to uninstalling most softwares that i don't need and no luck

P.S: sometimes it just works without freezing but if close it and open it, it freezes again

Hi all

Recently, I've been having problems with my computer constantly rebooting itself, blue screens and just freezing. It happens no matter what I'm doing, even when left idle I would come back and I would find its frozen or rebooted. This PC is mainly used for gaming, as well as University work, but it seems to freeze when nothing is running or just the internet.

The freezing mainly happens on start up and within the first 10-20minutes of the computer being on, after that it's usually fine. I've had problems with it freezing on the motherboard splash screen, and while windows is loading at start up. Sometimes the computer would freeze on startup with a completely blank screen, and all lights on (disc tray etc).

I've tried a few things, like reinstalling sound and video drivers and cleaning the registry using software recommended to me but nothing has fixed it. I only did a clean install of windows 7 a month ago, as the problems were before that but not as bad as this.

Here are my computer specs:

Windows 7 32-bit Home Premium
AMD Athlon 64 X2 4800 CPU 2.50 GHz

ASUS M2V motherboard
GeForce 9800GT GPU

Any advice or help would be great and really appreciated, also if anymore information is needed please ask. (I've attached the .dmp file but only after reading this forum I set windows to not automatically restart and dump to the minidump folder).

Alex Attached Files (27.3 KB, 42 views) Share Share this post on Digg Technorati Twitter
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(IT Pro)
Join Date Mar 2010 Posts 959 Blog Entries1 Re: Windows 7 blue screens, crashes, reboot problems Hello,

There is an outdated Driver that is pretty old that is notorious for BSOD. It's one of your Asus Utilities. I would recommend to remove all the Asus related utilities then go to C:WindowsSystem32Drivers and rename ASACPI.sys to ASACPI.old

Uninstall your Realtek Audio Driver and download a fresh copy from vendors website and install it. Don't sue Windows Update to update your Driver.

Good Luck,

I tried to install Windows 7 RC x86 several times. Every time I tried to do it, my computer froze at the very beginning of the process, still running from the DVD like here:
The moment of freezing is the same, however the stop errors (BSODs) are not.
I get IRQL NOT LESS OR EQUAL most of the time.
I got 000000d1, then 0000007e, then 000000d1 with an additional line saying netio.sys froze.
Then I pressed F8 during install, and tried to install it in safe mode. It froze with "Page Fault Found In A Non Paged Area" and stop code 00000050 three times.
The last line that was shown on screen before freezing was disk.sys all three times.

I have a perfectly functioning installation of Vista Business on another partition.
(I have perfectly functioning installations of XP Pro and Ubuntu on the second hard drive.)

Then I tried to run the installer from Vista, choosing a clean install on another (NTFS-formatted and empty) partition. The first stage of file copying was completed, at the first restart however, where Windows 7 RC created a dual-boot menu for the old Vista and for itself with the name "Windows Setup" it froze exactly as before, immediately after showing the Starting Windows screen.
This time the stop error (BSOD) message was 0000008e.
I tried twice more, the same thing happened.

I have an nForce 4 Ultra-based Asus A8N-SLI Deluxe main board with an AMD Athlon 64 X2 3800+ (2000Mhz) Toledo S939, Gigabyte ATI Radeon X550 128MB and 4 identical sticks of 1024 MB Kingmax DDR 400Mhz RAM (which can only run at 400 Mhz if I stick in at most two of them. If I insert more than two modules, and I try to run them at 400 Mhz there will be freezes every few minutes, so currently I use them at 333Mhz without problems. That means that a Memtest86 full test completes without error at 333Mhz with 4 GB RAM)

Freezing 15 times out of 15 with a stop error on a machine that runs Vista perfectly is serious.

I know that the nForce 4 chipset has loads of bugs, especially with the SATA controller and its buggy AHCI and hot swap capabilites.
NForce4 chipset mainboards do not have any BIOS option to enable the AHCI mode of the nForce S-ATA ports. There is simply no such option in BIOS.

What could be the problem?
Help me, please.

I am running Windows 7 Rc on a new PC which I built up as a media centre. Whilst I can say it looks great I am experiencing several blue screen crashes per day and sometimes the Pc will freeze and force a reset. This is a new install of windows 7 as previously it got so bad I reformatted and started again. In my event log I get the following critical errors occuring randomly I cannot establish a pattern but suspect it may be a problem with IE8. wondering if anybody else is getting similar issues, I cant wait for the official release and hopefully a service pack to address some of the stability issues. At the momnet it is like the early days of Vista nightmare revisited. I am starting to think about uninstalling programs starting with the Windows Live program suite but the problem is so random its hard to pin down.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 19/09/2009 9:18:57 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:




I want to go back to Vista Home Premium x64!
Windows 7 disappointed me and actually gave me a harder time than Vista did when I moved from XP to Vista.

I checked an instructions document out about how to rollback to Vista from an upgrade to Windows 7. By using the windows.old folder located in your main hard drive(usually C drive) and manuaully doing it. But I do not have a windows.old folder. Yet another computer in my house(my brother's) that upgraded does have the folder.

2 computers:
1 Vista Home Premium 32-bit (Brother's)
1 Vista Home Premium 64-bit (Mine)

He upgraded with Windows 7 Ultimate Edition 32-bit,
as I upgraded with Windows 7 Ultimate Edition 64-bit.

Why am I missing my windows.old folder but he has his? And is there any other way I can possibly revert back to my Vista Home Premium x64 without windows.old folder? Or is it there but just scattered and not thrown into a windows.old folder?

I seem to have a few folders that were in "hidden" that obtain older windows files and copy files that seem like they came from the previous Windows Vista. But no windows.old folder.
I have a USB Flash Drive that I can and do store my most important personal files on incase I ever need to clean install with a new OS. But I would really hate to have to spend $100-200 on a new Windows Vista Home Premium x64 just because Windows 7 told me that by upgrading instead of doing a clean install I could rollback to my previous OS version if I eventually wanted too.

Not to mention Vista is not worth re-buying. Both Vista and Windows 7 are a gamer's hell from my perspective AS a gamer.

Windows 7 Gamer Issues & My piece on Windows

-Windows Vista hogs up too much memory and forces you to need a NASA built next generation year 3000 super computer just to hardly reach 60 Frames Per Second(FPS) in a 120 FPS running game that could run easily on a lightweight Windows XP computer with not even 1/100th the specs of the other computer.(sarcasm)
-Windows 7 entirely destroys mouse acceleration, deceleration, accuracy and precision on desktop and in-game. Although it frees up some resources vs Vista, Windows 7 goes through more stalls, freezes, screen glitches and errors than Vista. (Yes I'm aware it's still a BETA). - But it makes it feel as though it really does not free up any memory usage.
And from personal monitoring of memory, and processor usage on comparing both Windows 7 Ultimate x64 vs Windows Vista Home Premium x64 they held practically the same memory and processor usages. I saw almost no difference in PC performance or game performance.

My computer:
Acer Aspire AX1700-U3700A Mini-Desktop PC,
2.4 GHz Intel® Pentium® Dual-Core Processor E2220,
640 GB Hard Drive,
SuperMulti DL DVD Drive,
Vista Home Premium x64 -Originally-

But I was horribly let down after I realized that Windows 7 destroyed mouse movement. I can not use either my G5 Logitech Gaming Mouse, MX518 Logitech Gaming Mouse, Razer Death Adder Gaming Mouse, Microsoft Sidewinder Gaming Mouse, or even Microsoft Intellimouse Explorer 3.0 in any game with the proper, correct, and precise speeds, accuracies and precisions that they should be that both Vista and XP showed better accommodation towards.
As a gamer, I look for an OS that lets me customize my pc to my feel(home pc), as well as allow me to use my pc to its fullest(gaming). I got most of that from Windows XP. Windows Vista started to let me down in that performance, especially on the memory hog. And then Windows 7 simply killed it.

Not only do I have a hard time manuevering around a ..gaming mouse made for games on, but Windows 7 does not seem to stretch resolutions for me in-game. My monitor is 1920x1080(16:9). And I use 1024x768(4:3) in games which stretches to the full monitor screen. However, Windows 7 takes that resolution and literally forms it on the screen without stretching it to the full monitor size. So I play on this small 1024x768 square box in the center of my large monitor screen instead of using the full extent of my monitor.

Anyhow, I just want to go back to my Windows Vista Home Premium x64. I've had my fun with testing Windows 7 Ultimate x64 and I think I'm done with it. If anyone can help me with getting back to Vista I'd much appreciate it. There has to be some way.
Thank you~

Hey i just upgraded and put together this new desktop pc of mine
i bough a new motherboard , 3 new hdd (1ssd) and a cpu and a new chassis
used the ram and gpu card and psu from the old rig
(which all worked flawlessly in the old rig)
I then did a clean install of windows 7 home premium (oem)

the pc worked ok for about 24 hours then i got a bsod (blue scree of death)
this happened for about 3 times with intervals about every 12-24 hours uptime

and every time this happened i had problems starting/ booting windows afterwards
i got the screen telling me that the pc couldnt start because of problems and i had to pretty much do a system recovery or it finally fixed itself after several attempts trying to boot the machine

So i did a clean install again and went over the hardware and pretty much reibuilt the whole pc again
i checked the memory with memtest 86 and ,i updated the drivers and the bios
also did a chkdsk check all with no errors
after this though the bsod disapeared ,and now the pc just randomly freezes (the mousearrow just spinns and the whole system just hangs. (This happens randomly often after like 12 -24 hours uptime
when this happens only thing i can do is to reset the pc, and like before with the bsod i always get the same trouble with restarting windows ,saying that windows is broken and i have to do a full sytem recovery to start windows again
When i got the bsod
I did configure the settings to mindump files so i could get the minidump files after the bsod but i cant find any dumpfiles on my pc
i did however manage to copy the blue screen with stop code etc
i also used cpuz like recomended
the full system details of my pc are also below
i have noticed that the problems with the freezing just happens randomly ,theres nothing specificaly that i can
think of that could trigger it

heres copy of the bsod i got the last time:

kernel data inpage error

(0xFFFFF8A0000B6A38) 0xFFFFFFFFC000009D) 0x00000001A9769860)0xFFFFF9600016E570)
FFFFF960096E570 base at
FFFFF96000030000 datestammp

sytem build details

cpu: intel i5 2500 k 3.30 ghz
mainboard: MSI H67MA-E45 b3
ram: kingston 1333mhz 2x1 gb 2x2gb = 6 gb ram
ssd: corsair ssd force 60gb
hdd:samsung spinnpoint 4feg 2tb
hdd:samsung spinnpoint f3 500gb
gpu:nividia geforce gtx 285
psu corsair hx 550w

os windows 7 home premium sp1 64 bit oem

attached cpuz screenshot
and screenshot of installed apps

i would really appreciate if theres a possibillity that someone might be able
to help me or stear me in the right direction concerning the origins of the problem
be it hardware or softwarewise

Hey all, i bought a new HP computer 1 month ago, with Windows Vista on it. I then made a clean install with Windows 7 Upgrade.

SO as the topic says, each time i start a Game on Windows 7 and play for a while, it then starts to freeze and pixelate.
I can still hear the sound from the game in about 5 seconds but after that even my computer screen goes black.. The computer is still on it seems, but nothing is really happening! So i manually need to turn it off by holding in the power button. It then ask's me if i want to run in Safe Mode (Which i don't). It doesn't make a difference if i run my games with "XP Mode SP2", and all my NVidia drivers are up to date.

When it's not crashing, it works just fine and it's a very fast and good computer. Any ideas why this is happening?

System specs
Code: Operating System MS Windows 7 Ultimate 64-bit CPU Intel Pentium E2200 @ 2.20GHz 92 F Conroe 65nm Technology RAM 3.0GB Single-Channel DDR2 @ 400MHz (6-5-5-17) Motherboard FOXCONN Napa (Socket 775) Graphics W1943 @ 1360x768 128MB GeForce 7100 / nForce 630i (HP) Hard Drives 313GB Hitachi Hitachi HDP725032GLA380 ATA Device (Unknown) 88 F Optical Drives TSSTcorp CDDVDW TS-H653Q ATA Device LMPYNQ 30TI7GLU SCSI CdRom Device Audio Realtek High Definition Audio **Copied info from Speccy, just in case you're wondering why temperatures are included**

When I put my computer into sleep mode, then come back and wake it up later windows explorer freezes up. Usually it will NOT start working again and I have to power down and restart. If it DOES start working it takes 2-5 minutes (meaning I might as well turn off the computer). I can usually click on things for the first 20 seconds or so and then it freezes, but during this time anything I click on doesn't work (like it highlights what I put my mouse on, but it won't open anything). First the task bar freezes and the desktop is still interactive (I can make selections by clicking and dragging) but then that freezes as well. I cannot open task manager so I can't really do anything but restart manually.

When I do this however, it brings up another problem I have - When I go through "Windows Resume" it NEVER gets passed the "Resuming Windows" screen, so I then have to shut it down again, and then it comes up with the error screen "Windows was not shut down properly". This last bit is less of a problem as I almost never see the screen unless I choose to use the sleep feature, so if you guys can help me fix this it won't be such a big deal.

I have tried searching online and messing with the Power Options, I've run the Check Disk scan, I've set "Hybrid sleep" to "no", I've pretty much done everything I can find yet nothing works.

I had Windows Vista on this computer before Windows 7, I installed Windows 7 through a disk and did a clean install. I have no other partitions at the moment but about a year ago I had Ubuntu on it.

Thank you in advance for your help.

Im having some problems with my PC, and suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU.

Ive been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and havent had any problems with it until recently. I have an upgrade disc, and I always do the Clean Install option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. Ive also downloaded and ran Seagates SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.

I tried to do a system restore and, as usual, it didnt help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but cant do anything else. Hitting CTRL+ALT+DEL does nothing. Ive tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing. When I install an older copy of Windows XP Pro that I have, it will install but thats about it. It wont let me install my video drivers or do much else with it.

Heres my PC info:
Motherboard: MSI NF750-G55
CPU: AMD Phenom II X2 550 Black Edition
Memory: 4GB (2 x 2GB) G. Skill DDR3 1600 SDRAM
Hard Drives: 1 TB Seagate & 350GB Western Digital
Power Supply: Cooler Master 500W

This setup has been working without issue since November, 2009. Ive not even opened the case in at least 6 months, and dont install a ton of new programs. Havent installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldnt boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didnt bother doing a warranty return on it.

Ive been looking through the forums here and Ive tried recovering the boot record as outlined here: MBR - Restore Windows 7 Master Boot Record - Windows 7 Forums

No dice.

Any ideas?

Hello guys. I just got my Windows 7 copy from Amazon and happily proceeded to perform a clean install. Happily my ***. Anyway, everything went fine, I formated my hard drive and hit the install button. Extracting and all that went fine, at one point it required a reboot and did so. After the reboot it started working on the "Completing Installation"-step, and it's been doing that since. (For two-three hours now.) The dots are still moving, but it seems as if they're lagging, as if the computer freezes for ten seconds then work for a few, and freezes again. It's like one dot > ten seconds > two dots > three > 10 seconds > one dot > 10 seconds > two > three. (Also at this point, if I move my mouse, the cursor won't move, and suddenly "jump" to a spot on the screen during the "unfreeze"-period.)

I'm gonna keep waiting as it seems if the installation is moving albeit -very- slow, but this is somewhat annoying. No wait, disregard that, it's incredibly annoying. It's a Home-version ordered from and the DVD looks just fine. I've installed Vista on my computer numerous of times with no issues at all. Some quick computer specs.

Corsair Powersupply 550W Bulk
Asus P5N-D nForce750i SLI
XFX GeForce 9800GTX 512mb
Corsair TWIN2X 6400 DDR2, 4096MB
WD Caviar GP 500GB SATA2
Intel Core 2 Duo E8400 3.0GHz (do note that this one is OCed to 3.6)

I'm trying to install the 64-bit version of Windows 7. I'm pretty certain that all of my computer hardware should be compatible with 64-bit, but I might be wrong. I've also pretty much concluded with the fact that the 9-series of nVidia is causing a lot of problems.

I'll come back to you with additional information later today. Gonna let it work for a couple of hours more, but I'm already considering reinstalling my old 32 bit Vista. And here I was looking forward to getting my Windows 7..

I have a Sony Vaio VGN-NW270F 15" laptop with Windows 7 (64 bit) Home Premium. 320 gb. Oh i'm also out of warranty.

Problem: Computer always freezes at the point where it says "starting windows" and stays frozen. I even left it for alone for 24 hrs and it stayed on that screen.

Things I've tried:
1. I used safe mode to repair windows = just restarted in normal mode and froze at "windows is starting"
2. Used safe mode to restore to earlier point = could not to restore message
3. Created repair disc from another Vaio win 64 = froze at "windows is starting"
4. Used registry clean and malware bytes in safe mode = malware bytes found nothing & reg clean did nothing
5. Fresh install of windows 7 = windows bar loaded then froze at "windows is starting"
6. Reformatted hard drive & performed fresh install = windows bar loaded 7 froze at same point
7. Bought new Western digital 320 gb SATA Hard drive & tried install of win 7= same results

The laptop doesn't have an OS now and as you can see, i don't care about the data, I just want this thing to work. I've been searching google and many forums for the past 3 weeks and I really don't know what else can be done. Any help in this matter would be greatly appreciated. Thanks!

I can normally trouble shoot most problems but I am kind of at the end of my ideas besides just replacing hardware.

I have a Windows 7 sytem that has been running fine for months. All of a sudden I start getting freezing when using windows explorer, opening a browser or just sitting on the desktop for a while. I would be forced to to a hard reboot. Sometimes on start up it will hang and freeze on the start up screen, other times it might reset and go back to the bios startup, sometimes it will load normally. If I run in Safe Mode it runs fine

Now the confusing part for me. It would only do this when I was doing something on the desktop. If I had started a game for instance I could play for hours but as soon as I also opened a browser window it might freeze. I first assumed it was a problem with windows and did a clean reinstall. This did not solve the problem. Next I read that some people were having problems like mine using the intel SSD (320 series, 160 gb). I removed the SSD and did a clean install on a new rotating media drive. Same problems. At this time I have nothing else installed on the system besides mouse, keyboard, DVD ROM, no other hard drives, etc and no other software, just Windows 7 the the drivers I installed for the motherboard and graphics card. Some freezes occured while doing updates, some occured while rebooting again.

I have ran the memory test it did not indicate an error but on the restart after it the system froze again on the start up screen.
I don't think it is power as I can play games for hours with no problem
I don't think it is GPU for the same reason
I have tried a new HD
Which leaves the Motherboard and CPU but why only on the desktop.

Anyone have a suggestion of what I should look at?


I am trying to upgrade a desktop machine (Intel Quad core 2.40 G|Hz - nothing special) from Vista Ultimate to Windows 7 Home Premium via the Family Pack DVD. I happened to buy a laptop recently with Win7 on it and thought it a good idea to upgrade the other 3 computers in the house - this is why I am a litle late hitting what may be a common problem.
With all the past advice in Windows Secrets and my own experience over the last 20+ years I followed the clean start and reformat the hard drive approach. I had even installed the Win7 RC last year to play with and that was no problem, installed fine but since removed. I have now wasted 3 days on this process and need to call for the advice of the gifted.
My procedure has been:
reformat the system hard drive, boot from the Win7 DVD (I've tried both the 32 bit and the 64 bit versions);
everything apparently installs albeit slowly but on the final reboot as it would start up in the Win7 screen, one gets a blue screen full of error messages that lasts for maybe one second (counts down to 100) and then reboots. I've tried various tricks to try and record the information on the screen but it does not freeze the process long enough to read. It seems to be writing to a dmp file but this file cannot be easily retrieved as the computer is stuck in a continuous reboot cycle until I wipe it and start the next variation.
During the frustration I reinstalled Win7 RC just to see if it would and it did! Obviously it cannot be activated becaudse the time has elapsed but it did prove to work just fine.
I'm not used to being unable to solve this sort of problem and, like many of yourselves, am more used to solving other peoples computer hiccups. However on this ocassion I request advice or a miracle - preferably a miracle!

Hi Loungers,
Thinking caps required!
Since Ms dropped the price I've been seduced into upgrading my Vista Home Prem to Windows7 Prem. It's been triggered off by my Vista HP playing up with programs freezing for a minute at a time, My new HP Printer would not install, it had all started with a failed update to a USB Wi-Fi stick which now won't work on Vista but works fine on XP!

So far so good, Amazon delivered the goods together with Windows 7 Inside Out.
Done my backup onto an external drive using MS Easy Transfer (not Acronis it had a hissy fit! which I also bought). Big total on my Credit Card but persuaded my wife it was my BD Present!

Have run Win7 advisor and fixed items which it said might give trouble

Ran it as Win7 Update and all appeared to go well, getting five green ticks. It then started the Files, Settings and Programs Transfer, eventually settling on 522,739 items to transfer! The Warning at the top said it would need to reboot several time during this phase. It got about 65% through the transfer and started to reboot. It gave a few seconds view of the DOS Select Screen showing "Boot Windows 7" highlighted and dived into the fancy boot Screen! After a few seconds of not appearing to do anything it suddenly rebooted and before I could do anything it was 'rolling back to Vista' with what must be MS's most insensitive Error Message, "The Upgrade was not successful" After 3 hours of work and to get that!!! What was the cause?

I repeated the procedure having removed one or two programs that Upgrade advisor complained about (PC tools V5) and took out any USB connections (Keyboard, Printer and IR Receiver for my Tuner Card) and repeated (another three hours!) and had the same result!!!
The reason I'm hoping to do an Upgrade rather than Clean is that I've collected over 70 Icons on my Desktop plus Office etc which I'm too lazy to try and re-install and remember where I got them!

Any suggestions? The Book gives no reasons and no mention of the Boot screen. Do I need to sit by the system and select Win 7 Boot?
I know I can do a clean Install but why should I have to go through all the bother? MS say they have fixed all the problems! Ha ha HAAAAA!!!! It's the biggest joke in town.
I'm running on a HP Compaq SR5414UK, Intel Dual core which I've upgraded the BIOS to the latest version. 2GB RAM and 250GB disk

PS I've already spent a fortune on Reimage to try and fix my Vista with no appreciable effects, I've run SFC on the vista as well as many different Registry Cleaners all to no result. Luckily my browsers and email still seem to work OK so I'm not cut off completely!

Hey guys I'm a first time poster to these forums. I'm currently experiencing an issue with my computer. About 2 months ago I started getting random freezes and would have to do a hard restart on my computer to restart. To see if it was a virus or any kind of malware, I did a clean reformat of my hard drive and was still having issues. Eventually it started taking forever to boot up and load files and I got a SMART status bad message. So I wound up replacing my hard drive with a brand new one and did a clean install of Windows 7. That seemed to fix the slow boot and file load times but now I'm still getting freezes. However they are not random. They seem to happen when I don't touch the computer for awhile, whether I have a program such as something downloading in the background or not. They also seem to happen when I close the computer and put it to sleep and leave it like that for awhile. I try to wake it up and I only get a black screen, however my computer is on as I can hear the components.

The strange thing is as long as I am actively using the computer it doesn't seem to do this. I was on it for about 6 hours yesterday night and nothing happened and the computer was working fine. I did various hard disk scans even though I know it can't be the hard drive seeing as I just replaced it. it also isn't my graphics card as i uninstalled the driver and let my computer run for awhile with the standard VGA adapter and it still froze after me not touching it for awhile. I also did a windows memory diagnostic scan and nothing came up. I'm thinking there are 2 seperate problems with my computer, one that I fixed by replacing the hard drive (the slow boot time and file loading times, it took me 20 minutes to open up windows explorer, it doesn't anymore.) and another that I am unsure of. Should I do more memtest passes? i heard that one is not enough and that you should do up to 7 to make sure your RAM isn't faulty. Any feedback on this would be awesome. The computer is only a year and a half old and I'd like to make it last another year and a half at least.

Here are my computer specs:

Model: Samsung R780

OS: Windows 7 Home Premium (64-bit)

Processor: Intel Core i5 2.27 GHZ


Graphics Card: Nvidia GeForce GT 330M (1GB Video Memory)

Hard Drive: 500 GB Hybrid SATA/Solid State (4GB of solid state memory), this is the new hard drive that I purchased.

If there's anything else you want to know about my computer, feel free to ask. Again, I'd greatly appreciate any feedback!

EDIT: So I tried downloading updates for a game and it immediately froze. So maybe the freezing is still happening on a random basis... I still don't understand what could be wrong...

Problem Description

After booting, the computer freezes at the welcome screen after logging in as any of the users. Sometimes it will restart automatically, other times it has to be "hard shut down". It freezes at the same time, consistently.

Occasionally, through an unknown set of steps, I can get the computer to boot properly. It crashes after a short while of using it, and then once again crashes at the welcome screen. Every time it has crashed so far it was while playing a game (not necessarily graphics-intensive). Again, after this crash the computer returns to just crashing at the Welcome Screen.

Booting to safe mode works every time.

Attempted Solutions

Malware Scan with Malware Bytes (clean)
Memory test with Windows Memory Diagnostic (clean)
Ran Driver Detective (said I needed an update on my Video, Audio and Network Drivers)

Various System Restore and Last Known Good Configuration (occasionally works for a short while, but then computer freezes during use and problems return)
Clean Boot (does not work, still hangs at login)
Disabled network card, sound card, and display adapter through device manager (does not work, still hangs at login)
Reinstalled latest version of Video and Audio Drivers (no change in behavior)
Reinstalled Windows 7 completely (computer seemed to work fine for a while, then had same problem)

About my Computer

My computer is a newly purchased computer from (about 1 month old).

Motherboard: Gigabyte GA-770T
Processor: AMD Phenom II X4 925 2.81 GHZ
NVidia GeForce GTS 450
700 Watt Power Supply
2 Hard Drives
Flash 64 GB Drive (has OS)
1TB Western Digital Drive (data)

Windows 7 64-bit

About 2 weeks ago, I had another problem where the computer would randomly freeze during use, after login. To fix it, I installed new Display Drivers for my video card. The problem disappeared and the PC has been running fine until now.

Personal Thoughts

I'm at a bit of a loss now about what to do. The next step for me is to try taking out all but one stick of ram and seeing if there is still a problem. If it were a RAM problem, it just seems so unlikely that the problem would be as consistent as it is. I would also think I would occasionally get problems in Safe Mode.

I also may reinstall Windows 7 again and be more careful about which updates/drivers I install. After the reinstall I started doing Windows Updates, which might have caused me problems. I may also install Windows on my Data Drive and see if that makes a difference.

Any thoughts or suggestions are helpful. Thanks for your time!

Other info

CPU-Z Screenshots

Attached - SF Diagnostic Tool Log Files Seven

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