windows 7 freezes in sleep mode Results


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I have a new ASUS laptop, 4gb RAM, 64bit with Windows 7 pre-installed. I leave it in sleep mode when not in use, so I don't know if this is a new problem or it has been this way all along.

If I restart, or boot all the way off and boot up again, Win 7 will freeze 75% of the time. It usually requires 3 cold boots before it finally loads. I noticed this yesterday after installing some updates from MS. I thought it was the updates so I restored to an earlier config and I was still having the same problem.

Sometimes it will boot just fine, but more often than not, it hangs.

Any clues?

Thanks




Hello,
I'm running a custom made system:
Motherboard: GA-P55M-UD4
Proccesor: i860
RAM: 4GB
HARDDRIVE: Intel SSD Gen1, Intel SSD Gen2, WD 1TB
Graphic Card: Readon 5750
Antivirus: Used to have Norton 360 but I uninstalled and now running with no Antivirus.
OS: I'm running an official windows 7 ultimate (No BETA!)

My Problem: From the first day i finished my system and installed my windows I'm having a couple of problems, It starts when I put the PC to sleep mode, first it doesnt wake up it just freeze's, when I restart my system it asks me to run the startup recovery but when i try to load the system recovery it freezez aswell, if i try to load the windows the system freezes in when you see the windows 7 logo, I have this problem for a month, I checked for overclocking and for voltage issu's, but everything seems to be fine, I reinstalled windows but still the computer freezes on sleep mode BUT now it freezes randomly even when not in sleep mode.

I'm loosing my mind here guy's please help me.

Kind reggards,
Bob.




Hello, I have this issue with my system randomly restartings and BSOD'ing. I went into my event viewer and this is the data it gave me. I've tried an entire system whipe, i fully reformatted my drives, updated my BIOS, performed a system FIX/ disk check, no viruses, all drivers are up todate. I've seen some similar posts but i have actual values for the bugcheck parameters. I also performed a RAM test and i've come up with nothing. I also reseated all my components. Nothing is over clocked. The problem is random, sometimes its for days on end it runs fine, other times it several times a day. The system can have no load on it, or it can have a load on it. I also have my hybernation and sleep modes disabled.

It also freezes up or blue screens almost everytime i do a windows update.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/20/2011 12:52:30 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Kre4tur3s-pc
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:

41
2
1
63
0
0x8000000000000002

6079

System
Kre4tur3s-pc

26
0x5002
0xfffff781c0000000
0x8131
0x108130fffffffe
false
0

My system set up is:
MoBo: Asus p6x58d Premium
CPU: Intel I7 950
RAM: 6 gigs Corsair Dominator
GPU: 2 EVGA GTX 460 se in SLI
HD: 2 WD in raid 0 and 1 seagate as a mass storage device
PSU: Thermaltake TR2 RX 750w

misc components: Corsair H50 hydrocoolers for CPU
Dynex media card reader
LG DVD burner drive
AZZA Hurricane 2000 case

Please let know if any of you have a fix for this. Possibly the power supply? Thanks




I have a NB550D with windows 7 home 32Bit installed and but i am having issues with it. I usually put it to sleep all the time as i use it for school. I went to use it 2 days ago and it started to become REALLY slow. The hdd light was on all the time and doing anything started to take a very long time. It ended up blue screening with something up the top with irql not less or equal message up the top but before i could read anymore it restarted.
When it starts up, it prompts for my password, and i login. It then sits on the Welcome screen with the little circle spinning for ages. it ends up with a black screen with the cursor that is moveable for about 10 minutes and then it freezes. The hdd light is on the whole time.
It is booting into safe mode so i decided to install SP1 to see if that would cure it which it did... for 1 day. It has stopped working again today with the same symptoms but instead of it sitting in welcome screen for 5 minutes it sits there for about 30 seconds and then goes to a black screen with the cursor. It appears to be loading something because the cursor has got that little spinning thing and then after a while the task bar comes up. It is responsive to some degree but the background is nowhere to be found. I can move the mouse right up until 2 seconds before it reboots. there is no warning as to when it reboots, it just goes blank and then the BIOS logo appears. It appears to be trying to load something faster than the HDD can cope and then it crashes. It still boots into safe mode.

Any ideas?

-evil_dan2wik




OK so i have been trying to fix this problem for about 4 months now and have made no progress. computer will freeze at random. can freeze within 5 min or 5hrs or whenever it feels like freezing. system freezes in games and at the desktop.

Here are the specs of my system when the freezing first started.

Intel Q6600 2.4Ghz Quad Core (OC 3Ghz)
XFX 750i Motherboard
4GB Corsair DDR2 800 Ram
2 BFG 9800GTX+ OC 1GB Video Cards
Creative Sound Blaster Titanium Fatality Pro
hec 600W PSU
Western Digital Caviar BLACK 640GB
Windows 7 Ultimate 64

When the freezing started i quickly started testing the ram. all sticks passed in all slots but i figured since im running an sli setup i should get sli certified ram and maybe that will help. so i ordered 8GB of OCZ SLI Certified Ram but my problem still continued and i tested all sticks of ram again and all passed.

Next i updated the bios and drivers on the motherboard and all other components thinking this was nothing more than a driver problem but nothing helped.

I set the correct voltages and timing on the memory and set my cpu back to stock clock speed.

I thought my sound card was the problem because i read that my card had issues with sli systems so i uninstalled all software and drivers for the sound card and removed it from the system but it still didnt help.

Started getting errors in the event viewer. WHEA-Logger event ID 18. A fatal hardware error has occurred. Reported by processor core. so i was starting to thinK maybe the cpu is messed up so i bought the same model cpu but brand new but it didnt fix my problem.

Now i started looking at the motherboard itself and decided to order a different board. I got the 750i EVGA SLI board but it was refurbished and i was getting the exact same freezing issue so i sent it back and got the same board but brand new this time but the freezing still continues. so i started testing all the ram slots and everything else i could test and no errors were being posted in event viewer. just a few warning but nothing major.

At this point i started thinking my power supply wasnt putting out enough power to keep up with all my internals so i bought a bigger PSU sunbeam 750W with 2 12V rails 30A per rail but my system keeps freezing.

Then i thought it was my hard drive so i took the 500GB hard drive out of my media server and put it in my main and did another fresh install of windows 7 but the freezing still continued. so i put the old hard drive back in.

it was now down to the video cards so i started testing them one at a time in each PCIe slot and my system locked up every time. also used 3 different SLI bridges. i then took the ATI X1300 video card out of my media server and put it in my main computer but it still froze on that card as well.

so now after swapping parts to try and fix this problem. my system specs are now completely changed.

Intel Q6600 2.4 Quad Core (OC 3Ghz)
EVGA 750i motherboard
8GB OCZ SLI DDR2 800 Ram
2 BFG 9800GTX+ OC 1GB Video Cards
Creative Sound Blaster Titanium Fatality Pro
Sunbeam 750W PSU (2 12V Rails 30A on each rail)
Western Digital Caviar BLACK 640GB
Windows 7 Ultimate 64

Again i have used 3 different motherboards with the same result every time. bios and drivers on all 3 boards were up to date and all slots were tested and all ram timing and voltages were set. cpu was running at stock clock speeds on all 3 boards on both cpus. used different video cards and different sets of ram.

iv even tried changing out all the sata cables but nothing worked and i have reinstalled Windows 7 more times than i care to count. pretty much did a fresh install every time i changed a part out.

Computer is also running in high performance mode with sleep disabled and turn off hard driver disabled.

i believe that this is not a hardware problem at all. it just cant be after all that i have done to try and fix this problem so i am now going to go back to XP and see if the system will freeze.

if anyone thinks there is something else i should try pleas let me know. i am open for anything.

iv never had a problem i could never figure out but this is beyond me.....




I'm running Windows 7 fully updated on a Powerspec G160 computer (Intel i5 processor; 8 GB memory; 4 external hard drives with 2 on ESata and 2 on USB2).

It used to be that I could put the computer in sleep mode, shut off the external drives, and restart just by turning them on and hitting a key on the keyboard.

Now the computer will restart, but the mouse laser goes out and the mouse pointer freezes shortly after the restart. I have to shut the computer down with a 4-second button press to the on-off button, then restart.

When I start the computer cold, the startup screen appears but then the computer freezes after a few seconds -- no more disk activity. The second or thrid restart works.

I suspect the Microsoft Mouse and Keyboard Center of causing these problems: they occurred immediately after I installed it. I uninstalled it but that did not cure the problem. The Device Manager appears to indicate that the computer is raising a family of mice. Under Human Interface Devices, it lists:

HID-compliant consumer control device
HID-compliant device
HID-compliant device
Microsoft Hardware USB Mouse
USB Input Device
USB Input device

-- though all I have connected is one rather old Microsoft laser mouse and an HP Internet Keyboard (also USB).

And under Mice and other Pointing Devices,

HID-Compliant Mouse.

What can I do to fix this? Thanks.




OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6050 Mb
Graphics Card: Intel(R) HD Graphics Family, -1262 Mb
Hard Drives: C: Total - 699443 MB, Free - 332975 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled

I am convinced that my computer has been dishonored and is trying to commit Hari-Kari.

This year-old Toshiba P755 came with Win 7 installed. This August after an automatic Windows Update it failed to startup properly. After logging in Explorer would freeze.

I was able to start up in Safe Mode. Windows Update log showed that a half dozen updates had just been installed, and several had failed.

I used Recovery and selected a restore point just before the update. All went OK and the computer now worked until the next time I shut down, whereupon it headed off to re-install the updates. This time I noticed it hung in the Installing Updates, do not turn off your computer" screen for many, many hours, eventually failing to install them.

I repeated this cycle three times over the next few days, growing more desperate each time. Finally I found a kb on the MSDN site that sounded applicable. It had me download and install a "Mr. Fixit" utility. I did so, got one more lockup, then upon entering Safe Mode saw a new option: Repair Startup or some such. I tried it and lo, it worked. No more endless "Installing Updates" messages.

I then changed the Windows Update mode to manual. It still sent me messages about updates being available, so I then turned off the Windows Update service.

All was quiet for three weeks. Then last Friday the same drill - hung after logging in. (The symptoms are: black screen; use Task Manager to close and then restart explorer.exe, whereupon you get the desktop and can run 3rd-party pgms, but anything MS-related like control panel crashes the system requiring a cold boot.)

Only this time it has invented a more ominous way to die. I did the Safe Mode->Control Panel->Recovery drill (I can do it in my sleep now) and, uh-oh, it says I have no restore points! I used to have dozens....

Looking at the update log, I only see three update that (I think) are when I installed Mr. Fixit. I went ahead and uninstalled them anyway. The computer wanted a reboot, and once again locked on the "configuring Updates" screen.

Now I can only start up in Safe Mode with Networking, which is how I am able to write this.

1) With no restore points to choose, what do i try next to catch the startup bug?
2) How do I keep this from happening again?

Charlie




I've been seeing this problem occur over the past month, having installed win7 2 months ago.

The PC freezes in place. No response from keyboard, mouse, or monitor (although picture is still displayed as long as pc hasn't been idle). It happens while I'm working on the pc and also while it sits idly. It may happen during startup, or 5 mins in, or 45 mins in.

I've tried a number of potential solutions. The most promising one was turning the Power Management settings to Performance and turning off any sleep / power down settings. This seemed like it worked well but then 20 mins later another freeze. I've tried cleaning the registry with a registry cleaner. I've looked through the Event Viewer to try to identify potential problems, however -- I realized I am not an expert and have little clue how to troubleshoot using the System Events.

Here is my system info below. If anyone can lend a helping hand it'd be much appreciated.

Processors
------------------
Number of processors 1
Number of threads 2

APICs
----------------------------
Processor 0
-- Core 0
-- Thread 0 0
-- Thread 1 1

Processors Information
-------------------------------
Processor 1 ID = 0
Number of cores 1 (max 1)
Number of threads 2 (max 2)
Name Intel Pentium 4 531
Codename Prescott
Specification Intel(R) Pentium(R) 4 CPU 3.00GHz
Package (platform ID) Socket 775 LGA (0x4)
CPUID F.4.9
Extended CPUID F.4
Core Stepping G1
Technology 90 nm
Core Speed 3000.0 MHz
Multiplier x FSB 15.0 x 200.0 MHz
Rated Bus speed 800.0 MHz
Stock frequency 3000 MHz
Instructions sets MMX, SSE, SSE2, SSE3, EM64T
L1 Data cache 16 KBytes, 8-way set associative, 64-byte line size
Trace cache 12 Kuops, 8-way set associative
L2 cache 1024 KBytes, 8-way set associative, 64-byte line size
FID/VID Control no

Thread dumps
---------------------------------
CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01001003h
Max CPUID level 00000005h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 16 KB, 2 thread(s)
Cache descriptor Level 2, U, 1 MB, 2 thread(s)
Cache descriptor Level 1, T, 12 KB, 2 thread(s)

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 0, Thread ID 1
Type 01001003h
Max CPUID level 00000005h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 16 KB, 2 thread(s)
Cache descriptor Level 2, U, 1 MB, 2 thread(s)
Cache descriptor Level 1, T, 12 KB, 2 thread(s)

Chipset
---------------------------------
Northbridge ATI RS400/RC400/RC410 rev. 01
Southbridge ATI SB600 rev. 00
Memory Type DDR2
Memory Size 4096 MBytes
Channels Single
Memory Frequency 266.5 MHz ()
CAS# latency (CL) 4.0
RAS# to CAS# delay (tRCD) 4
RAS# Precharge (tRP) 4
Cycle Time (tRAS) 12

Memory SPD
------------------------------------
DIMM # 1
SMBus address 0x50
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Micron Technology (2C00000000000000)
Size 2048 MBytes
Max bandwidth PC2-4300 (266 MHz)
Part number 16HTF25664AY-53EE1
Serial number E13B39C8
Manufacturing date Week 48/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz

DIMM # 2
SMBus address 0x51
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) Micron Technology (2C00000000000000)
Size 2048 MBytes
Max bandwidth PC2-4300 (266 MHz)
Part number 16HTF25664AY-53EE1
Serial number E13B39D1
Manufacturing date Week 48/Year 08
Number of banks 2
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz

Monitoring
---------------------------------
Mainboard Model 0MH651 (0x00000161 - 0x00545020)

LPCIO
------------------------------------
LPCIO Vendor SMSC
LPCIO Vendor ID 0x55
LPCIO Chip ID 0x83
Config Mode I/O address 0x2E
Config Mode LDN 0xA

Graphic APIs
---------------------------------
API ATI OD5
API ATI I/O

Display Adapters
--------------------------------------
Display adapter 0
Manuf. API index 0
Display name .DISPLAY1
Name ATI RADEON XPRESS 200 Series
Memory size 32 MB
PCI device bus 1 (0x1), device 5 (0x5), function 0 (0x0)
Vendor ID 0x1002 (0x1028)
Model ID 0x5A61 (0x1E5)
Performance Level 0

Software
-----------------------------
Windows Version Microsoft Windows 7 (6.1) (Build 7600)
DirectX Version 10.0




I am experiencing a problem with Windows 7. When the system is not heavily loaded it seems to freeze after 10 minutes to an hour, primarily observed with the Up Time clock in Task Manager stopping. Other symptoms include no response to keyboard or mouse clicks and having the cursor lock to a particular shape such as the window size adjustment shape. The only way I have found to get the system going again is to shutdown and reboot. Usually a hardware reset or forcing shutdown is required to get applications such as Task Manager to stop. When the system is heavily loaded i.e. running Prime95, these symptoms do not seem to occur.
I have been unable to determine conclusively whether the problem is hardware or software. The system(s) are new with the following configuration:

Motherboard: Gigabyte GA-X58A-UD5
CPU: Intel Core i7-960
CPU Cooler: Zalman CNPS9900 NT
Memory: Kingston KHX1600C9D3K3/12GX
Video Card: Gigabyte GV-N460OC-768I GeForce GTX 460
Disks: 2 x Western Digital WD5003ABYX SATA 3.0 in RAID 1
& 2 x Western Digital WD5003ABYX SATA 3.0 in RAID 1
Power Supply: Thermaltake TPX-875M 875W
Optical: Pioneer DVR-219BK
O/S: Windows 7 64bit Professional

I have performed multiple clean installations of Windows 7 Pro from two different Microsoft DVDs (purchased from Newegg), used two different sets of hardware (including CPUs, memory, video cards, Power supplies, disks, etc.) changed from Gigabyte GA-X58-USB3 motherboards to GA-X58A-UD5 motherboards, run memory tests for ten hours or more, run in Safe mode, run with absolutely no additional software other that the virgin operating system. Tested multiple BIOS settings, including optimized defaults, with changes only to allow RAID disks. Power Options are set to High Performance with turn off monitor ‘never’ and sleep ‘never’. The problem persists.

I have contacted Gigabyte and Kingston tech support. While they have made suggestions (Which I have tried.) nothing seems to help isolate the problem. Any assistance or suggestions will be gratefully appreciated.




Hello,

I have an HP Pavilion dv7-1273cl Entertainment Notebook PC with Windows 7 Ultimate 64 bit 7100 build and recently I've been noticing that there's an issue closing the computer lid to put the computer to sleep in the high performance setting. I've checked my power options and advanced power options and so far all of the settings appear to be correct to put the computer to sleep when the lid is closed. In the power saver and balanced settings, my laptop will go to sleep just fine after I close the lid, but when I switch to high performance and close the lid, the backlight will stay on and my laptop continues to run. However, once I open the lid again, there's just a black screen and I have to power off the computer and restart it to bring back the display. I'm not quite sure if there's some setting in high performance that conflicts with the lid sleep mode that is different than the other two power settings. Hopefully someone on here has had this problem also and knows what to do. Thank you in advance!

I also had Windows Vista previously before switching to Windows 7 and I don't believe I've ever encountered this problem. Of course, I own the beta edition of win 7 so that could be the cause, hopefully once win 7 is released, this may be fixed.

Thanks again!




I have had Windows 7 since January and it has worked fine...until now.

I put my computer to sleep and went to go eat supper. When I came back, I opened the laptop up like usual but it didn't restore windows. I didn't think much of it, as it has done this a few times in the past (has something to do with the laptop open/close function). So I turned it off and restarted windows. Got to the loading screen and then logged in. When I got to the desktop, everything loaded, but it then freezes. I wish I could say WHAT froze, but I can't. Windows was running and it even told me that it froze, but I couldn't do anything...not even ctrl+alt+del. I restarted again thinking that it might be caused by the laptop thing I mentioned. Nope...keeps doing it. I am sending this from safe mode with networking functionality.

I can't really describe the way it freezes. I can still use the mouse, Windows is still running, but everything else is frozen. It LOOKS fine, but if I click on anything, it stops responding yet Windows can still tell me that something isn't responding...it just doesn't say what is not responding. My only option is to do a manual shutdown. I installed some video drivers last week, but I have been playing games just fine. I also was having some BSODs, but they are being caused by something with nwifi.sys and Flash Player.




System specs
Code: Operating System MS Windows 7 Ultimate 64-bit CPU Intel Pentium E2200 @ 2.20GHz 92 ฐF Conroe 65nm Technology RAM 3.0GB Single-Channel DDR2 @ 400MHz (6-5-5-17) Motherboard FOXCONN Napa (Socket 775) Graphics W1943 @ 1360x768 128MB GeForce 7100 / nForce 630i (HP) Hard Drives 313GB Hitachi Hitachi HDP725032GLA380 ATA Device (Unknown) 88 ฐF Optical Drives TSSTcorp CDDVDW TS-H653Q ATA Device LMPYNQ 30TI7GLU SCSI CdRom Device Audio Realtek High Definition Audio **Copied info from Speccy, just in case you're wondering why temperatures are included**

When I put my computer into sleep mode, then come back and wake it up later windows explorer freezes up. Usually it will NOT start working again and I have to power down and restart. If it DOES start working it takes 2-5 minutes (meaning I might as well turn off the computer). I can usually click on things for the first 20 seconds or so and then it freezes, but during this time anything I click on doesn't work (like it highlights what I put my mouse on, but it won't open anything). First the task bar freezes and the desktop is still interactive (I can make selections by clicking and dragging) but then that freezes as well. I cannot open task manager so I can't really do anything but restart manually.

When I do this however, it brings up another problem I have - When I go through "Windows Resume" it NEVER gets passed the "Resuming Windows" screen, so I then have to shut it down again, and then it comes up with the error screen "Windows was not shut down properly". This last bit is less of a problem as I almost never see the screen unless I choose to use the sleep feature, so if you guys can help me fix this it won't be such a big deal.

I have tried searching online and messing with the Power Options, I've run the Check Disk scan, I've set "Hybrid sleep" to "no", I've pretty much done everything I can find yet nothing works.

I had Windows Vista on this computer before Windows 7, I installed Windows 7 through a disk and did a clean install. I have no other partitions at the moment but about a year ago I had Ubuntu on it.

Thank you in advance for your help.




Hello. i checked several of the graphic support threads and i see there are other members with similar issues. however, most pertain to when they're gaming, my issue unfortunately is isolated to just that.

Since I've upgraded my pc to Windows 7 ultimate several months ago i have had random occurences of display errors. Most times the screen would unexpectantly become distorted and then freeze, forcing me to reboot the computer. Other times it would distort/freeze/then reboot on its own. only a handful of times have I gotten a BSOD and on a rare ocassion the BSOD will produce a technical cause of the error, most times it is attributed to "NVLDDMKM.SYS".i googled that file name and saw that it was related to my nvidia graphics card. I've since updated it with the latest driver, along with drivers for my monitor/audio and chipset.
It used to happen mostly when i brought the PC out of sleep mode and lately it happens when im playing starcraft or even just on my desktop. i had to reboot my pc 3 times just to complete this message (which i had to save to a notepad file and keep adding to it in between reboots...as i write this i am in safe mode. I'll copy/paste this to the board as soon as i reboot into normal mode).
The PC crashed numerous times this morning all within a matter of minutes. i've included a link to a zip file i created which holds all of today's dump files. I'm not sure how to read the dump files but hopefully some one on here can decipher it and point me in the right direction to solving the problem.
minidump1.zip

My pc info:
HP Pavilion - m9040n
product#: GN553AAR#ABA
s/n: MX473702B1

Mainboard : Asus Berkeley
Chipset : Intel G31/G33/G35
Processor : Intel Core 2 Quad Q6600 @ 2400 MHz
Physical Memory : 3072 MB
Video Card : NVIDIA GeForce 8400 GS
Hard Disk : Hitachi (320 GB)
Hard Disk : Hitachi (320 GB)
DVD-Rom Drive : HL-DT-ST DVD-RW GSA-H60L ATA Device
Monitor Type : LG Electronics W1952 - 19 inches
Network Card : 82801IB/IR/IH (ICH9 Family) Gigabit Ethernet Controller
Network Card : 82801IB/IR/IH (ICH9 Family) Gigabit Ethernet Controller
Operating System : Windows 7 Ultimate Professional 6.01.7600 (x64)
DirectX : Version 10.00
Windows Performance Index :

Video Card Info:
Manufacturer : Nvidia
Model : NVIDIA GeForce 8400 GS
Bus Type : PCI-Express
Total Memory : 256 MB
Texture Memory : 1521 MB
Processor : GeForce 8400 GS
Converter : Integrated RAMDAC
Refresh Rate (min/max) : 56/75 Hz
Monitor: LG Flatron W1952TQ




Hi all, I am running Windows 7 Home Premium 64 bit edition with NVIDIA GeForce 310M graphics card. In the past few weeks, I have experienced blank (black) screens upon resumption from hibernate, sleep, or upon restart. The CPU is running (can hear the fan etc.) but the screen is blank after the initial "ASUS" logo, the "loading windows" screen, the log-in screen, or entirely blank. Sometimes things work fine--hibernate/sleep/wake works, but other times it takes several starts for a normal resumption into Windows 7. Also, at times while in Windows 7, the screen will freeze (most often when clicking around in Windows Media Center, and when the program is fullscreen). A few times after freezing there will be a BlueScreen notice. The dump files are here:

http://cid-02974794eabd7617.office.l...r/minidump.zip

Most of the time though there isn't a minidump file generated and the event viewer doesn't say much. Also sometimes Windows 7 would give a message "NVIDIA kernel mode driver stopped responding at node ##.## and has successfully recovered" which may have to do with the "nvlddmkm" driver.

I tried disabling the graphics card in Safe Mode, and after that the computer starts normally and doesn't freeze, but of course all higher graphics functions are inactive as well as sleep/hibernate.

I also disinstalled the associated "NVIDIA graphics control panel" driver and restarted, upon when it re-installed automatically. But reactivating the graphics card still leads to the occasional freezing problem. According to my manufacturer's site (ASUS) the driver I have is the latest for this system. The NVIDIA site has more updated drivers but they do not support Intel hybrid systems, which I believe applies in my case ("Super Hybrid Engine").

I'm wondering what to do--evidently something is leading the graphics card to behave erratically and the system to freeze or show blank screen upon startup/wake/etc. Any ideas? Thanks for any help.




I have windows7 home premium. This same problem also occurred with Vista Ultimate which I had before I upgraded. When I exit to the log-in page, I will most of the time put my PC to sleep. Resumption from sleep has been much quicker with windows 7 but I still have the same occasional problem (probably about 1 in every 5-10 resumes) that I had in Vista. The PC will resume to the log-in page but the mouse will not be operational. I must then TAB using the keyboard to the sleep button, put the PC back to sleep, wake it up again, and, voila, the mouse works just fine. I should add that if I just log into windows in this mode the mouse will not work there either. I have a microsoft intellimouse optical ps/2 port mouse and am using the latest win7 intellipoint driver. Also should mention that I am using 64bit windows and have been for several years. Any ideas?




First of all, hello guys. Im lurking those forums for a long time, and I found it very helpful in all kind of problems. But now I decide to finaly post something

Second, id like to represent my problem. Components are:

phenom II x4 960t
asus M5A78L / USB3
powercolor radeon 6790 1gb
2x4gb ddr3 1333Mhz patriot
Hitachi 320gb sata
WD 320gb ATA
Creative x-fi xtreme music

In a last few weeks my computer gone crazy. A lot of freezes, no matter what Im doing (idleing, listening to the music, playing games, browsing internet) and ocasionaly some BSODs. Tbh I realy dont know what to do. Reinstalled windows, updated bios to latest version (1103), updated all drivers. Ive also tried Memtest in boot mode running over night (almost 12 hours) and no errors reported. Scanned hard drive for errors in HD tune pro - without errors. Ran Prime95 for 4 hours - without any errors. And im running out of ideas now. Tonight while I was sleeping I got 0x124 blue screen and it freaked me out and in the same time motivated to ask for help here. Minidumps are attached

Attached Files dumps.rar (72.4 KB, 33 views) Last edited by trans; 08-16-2012 at 04:58 AM. Share Share this post on Digg Del.icio.us Technorati Twitter
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Join Date Aug 2012 Posts 4 Re: need help with BSODs Attached Rammon html report and SF diagnostic tools report. Also added all tabs from cpu-z Attached Files Seven Forums.zip (678.3 KB, 13 views) RAMMon - SPD Info.zip (2.6 KB, 9 views) Share Share this post on Digg Del.icio.us Technorati Twitter
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Join Date Mar 2010 Posts 1,325 Re: need help with BSODs You're using an Sony Ericsson Device 1039 USB Ethernet Emulation (NDIS 5)
I'm not familiar with these devices - but I do know that wireless USB devices will cause BSOD's in Win7 systems.
Is there another way that you can connect to the internet (so you can remove this device and it's drivers to test?)?
Please provide a link to the actual device at the manufacturer's website so we can see more details about it.

This device is disabled:
Not Available ACPIATK01101010110 This device is disabled. It must be enabled and you must have the 2009 or later driver for it (the 2004/5/6 and 2007 versions will cause BSOD's)

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect. Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

There are 3 unknown drivers:
s1039cm.sys Tue Nov 17 17:16:09 2009 (4B0320A9)
s1039cr.sys Tue Nov 17 17:19:39 2009 (4B03217B)
s1039wh.sys Tue Nov 17 17:07:04 2009 (4B031E88)
I believe that the belong to the Sony Ericson device. Please update them.

Creative Audio drivers date from 2008 - please update to a Win7 compatible version or un-install it and remove the device from your system.

Analysis:The following is for information purposes only. Code: **************************Thu Aug 16 03:00:14.850 2012 (UTC - 4:00)************************** Loading Dump File [C:UsersJohn_jcgriff2_dbug__Kernel__81612-15288-01.dmp] *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 System Uptime:0 days 0:00:06.474 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe BugCheck Code: BugCheck 124, {0, fffffa8007cd64b8, 0, 0} *** WARNING: Unable to verify timestamp for PSHED.dll *** ERROR: Module load completed but symbols could not be loaded for PSHED.dll Probably caused by :AuthenticAMD BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124) BUGCHECK_STR: 0x124_AuthenticAMD DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` **************************Sun Aug 12 19:45:28.472 2012 (UTC - 4:00)************************** Loading Dump File [C:UsersJohn_jcgriff2_dbug__Kernel__81312-25755-01.dmp] *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 System Uptime:0 days 0:15:18.705 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe BugCheck Code: BugCheck 101, {31, 0, fffff88002fd5180, 3} Probably caused by :ntoskrnl.exe BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BIOS Version 1103 BIOS Release Date 03/26/2012 Manufacturer System manufacturer Product Name System Product Name จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` **************************Sun Aug 12 18:33:24.962 2012 (UTC - 4:00)************************** Loading Dump File [C:UsersJohn_jcgriff2_dbug__Kernel__81312-15974-01.dmp] *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 System Uptime:1 days 13:13:35.498 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe BugCheck Code: BugCheck 101, {31, 0, fffff88002f64180, 2} Probably caused by :ntoskrnl.exe BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BIOS Version 1103 BIOS Release Date 03/26/2012 Manufacturer System manufacturer Product Name System Product Name จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` **************************Wed Aug 1 12:58:06.448 2012 (UTC - 4:00)************************** Loading Dump File [C:UsersJohn_jcgriff2_dbug__Kernel__80112-21153-01.dmp] *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 System Uptime:1 days 10:56:06.040 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe BugCheck Code: BugCheck 101, {31, 0, fffff88002f64180, 2} Probably caused by :ntoskrnl.exe BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101) BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_4_PROC DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BIOS Version 1103 BIOS Release Date 03/26/2012 Manufacturer System manufacturer Product Name System Product Name จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``

3rd Party Drivers:The following is for information purposes only. Any drivers in red should be updated. Code: **************************Thu Aug 16 03:00:14.850 2012 (UTC - 4:00)************************** mcupdate.dll Mon Jul 13 21:29:09 2009 (4A5BDF65) AtiPcie.sys Mon Aug 24 04:25:26 2009 (4A924E76) amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA) MpFilter.sys Fri Mar 9 06:05:26 2012 (4F59E3F6) จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` **************************Sun Aug 12 19:45:28.472 2012 (UTC - 4:00)************************** ctac32k.sys Wed Jul 2 04:38:22 2008 (486B3E7E) amdiox64.sys Thu Feb 18 10:17:53 2010 (4B7D5A21) emupia2k.sys Mon Aug 22 01:55:54 2011 (4E51EF6A) ctsfm2k.sys Mon Aug 22 01:56:00 2011 (4E51EF70) ctoss2k.sys Mon Aug 22 01:56:11 2011 (4E51EF7B) ha20x2k.sys Mon Aug 22 01:57:35 2011 (4E51EFCF) ctaud2k.sys Mon Aug 22 01:58:28 2011 (4E51F004) ctprxy2k.sys Mon Aug 22 01:58:30 2011 (4E51F006) CTEXFIFX.SYS Mon Aug 22 01:59:38 2011 (4E51F04A) CT20XUT.SYS Mon Aug 22 01:59:44 2011 (4E51F050) CTHWIUT.SYS Mon Aug 22 01:59:47 2011 (4E51F053) cpuz135_x64.sys Wed Sep 21 04:23:41 2011 (4E799F0D) asmtxhci.sys Wed Nov 2 23:00:22 2011 (4EB203C6) asmthub3.sys Wed Nov 2 23:00:32 2011 (4EB203D0) Rt64win7.sys Wed Nov 23 10:00:40 2011 (4ECD0A98) dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A) AtihdW76.sys Thu Feb 23 07:30:12 2012 (4F463154) AODDriver2.sys Tue Mar 6 04:55:00 2012 (4F55DEF4) AODDriver2.sys Tue Apr 17 22:19:31 2012 (4F8E24B3) atikmpag.sys Mon Jun 11 12:26:14 2012 (4FD61C26) atikmdag.sys Mon Jun 11 12:59:31 2012 (4FD623F3) จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ`` **************************Sun Aug 12 18:33:24.962 2012 (UTC - 4:00)************************** s1039wh.sys Tue Nov 17 17:07:04 2009 (4B031E88) s1039cm.sys Tue Nov 17 17:16:09 2009 (4B0320A9) s1039cr.sys Tue Nov 17 17:19:39 2009 (4B03217B) mcupdate.dll - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=ctac32k.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=emupia2k.sys
http://www.carrona.org/drivers/driver.php?id=ctsfm2k.sys
http://www.carrona.org/drivers/driver.php?id=ctoss2k.sys
http://www.carrona.org/drivers/driver.php?id=ha20x2k.sys
http://www.carrona.org/drivers/driver.php?id=ctaud2k.sys
http://www.carrona.org/drivers/driver.php?id=ctprxy2k.sys
http://www.carrona.org/drivers/driver.php?id=CTEXFIFX.SYS
http://www.carrona.org/drivers/driver.php?id=CT20XUT.SYS
http://www.carrona.org/drivers/driver.php?id=CTHWIUT.SYS
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
s1039wh.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. I believe that it belongs to the Sony Ericsson Device 1039 USB Ethernet Emulation
s1039cm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. I believe that it belongs to the Sony Ericsson Device 1039 USB Ethernet Emulation
s1039cr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed. I believe that it belongs to the Sony Ericsson Device 1039 USB Ethernet Emulation