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I Have installed MS Office 2010 Beta But Now Whenever Tries To open my Excel file "There was a problem sending the command to the program"
Error appears This is strange as I am working in excel more than 6 years I have naver faced such problem and recently Before Beta I was using office 2010 Pro Without any
problem , To slove the problem I have gooled and find same problem in Office2007 and tried differet solutions but didnt work , As Today I have Uninstalled the office and again fresh reinstalled but problem remains same




We have identified a potential bug in the installer for Microsoft Office 2010 32-bit under Windows 7 32-bit. After entering the initial product key, if Office 2007 is already installed, the user will be prompted to perform an Upgrade or Custom install.

If the user chooses a custom install under the 32-bit platform, the installer will attempt to first uninstall Office 2007 and then install the Office 2010 components.

However, a symptom of the problem will begin with an unusually slow installation process, after which an error will appear:

"Error 1935: An error occured during the installation of assembly component {E60D1DD4-B04F-4D3A-9E6D-63A0D4D8E4F1}. HRESULT: 0x80070005.
Setup failed. Rolling back changes."

This error occured with Microsoft Security Essentials v2 resident in the background, as well as XMarks for IE, Logitech Mouse and Keyboard, Realtek HD Audio Manager, and Intel Graphics Media Accelerator for Mobile.

After some time the setup will apparently hault a roll-back, however DO NOT ATTEMPT TO CANCEL THE ROLLBACK, as it will, in fact, work.

It is recommended, in this instance, and for those experiencing this problem, not to allow Office 2010 to install over Office 2007. Instead, it is recommended that you indeed uninstall Office 2007 manually, and all related components from the Control Panel first, and then install Office 2010.

This problem appears to only occur with the 32-bit installer for Office 2010, as the 64-bit installer requires that you manually uninstall the older version of Office 2007 from the system. It is clear that this error is not the result of a hardware fault, as flash and solid state devices were used in this evaluation for the installation. It is possible an unanticipated configuration of the older version of Office 2007 may prevent the installer from uninstalling the suite properly.

An image of a successful rollback following this error is attached below. Attached Thumbnails   Share Share this post on Digg Del.icio.us Technorati Twitter
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Join Date Jul 2009 Posts 19 Microsoft Office 2010 encountered an error during setup: Error 1935 and 0x80070005 Yes, this is quite a common error it seems, but a solution for this can be found here: Microsoft Office 2010 encountered an error during setup: Error 1935 and 0x80070005

I also restarted my computer before installation. Might be worth it to someone.

--mike

Originally Posted by Mike We have identified a potential bug in the installer for Microsoft Office 2010 32-bit under Windows 7 32-bit. After entering the initial product key, if Office 2007 is already installed, the user will be prompted to perform an Upgrade or Custom install.

If the user chooses a custom install under the 32-bit platform, the installer will attempt to first uninstall Office 2007 and then install the Office 2010 components.

However, a symptom of the problem will begin with an unusually slow installation process, after which an error will appear:

"Error 1935: An error occured during the installation of assembly component {E60D1DD4-B04F-4D3A-9E6D-63A0D4D8E4F1}. HRESULT: 0x80070005.
Setup failed. Rolling back changes."

This error occured with Microsoft Security Essentials v2 resident in the background, as well as XMarks for IE, Logitech Mouse and Keyboard, Realtek HD Audio Manager, and Intel Graphics Media Accelerator for Mobile.

After some time the setup will apparently hault a roll-back, however DO NOT ATTEMPT TO CANCEL THE ROLLBACK, as it will, in fact, work.

It is recommended, in this instance, and for those experiencing this problem, not to allow Office 2010 to install over Office 2007. Instead, it is recommended that you indeed uninstall Office 2007 manually, and all related components from the Control Panel first, and then install Office 2010.

This problem appears to only occur with the 32-bit installer for Office 2010, as the 64-bit installer requires that you manually uninstall the older version of Office 2007 from the system. It is clear that this error is not the result of a hardware fault, as flash and solid state devices were used in this evaluation for the installation. It is possible an unanticipated configuration of the older version of Office 2007 may prevent the installer from uninstalling the suite properly.

An image of a successful rollback following this error is attached below.




I have been running Outlook 2003 using Word 2003 as my email editor for many years. I have just installed Office 2010 Home and Student edition which does not include Outlook 2010. I have left Word 2003 [as part of Office 2003 professional edition] on my computer. When I start to compose a new email, I get the error message "microsoft word is set to be your e-mail editor. However, Word is unavailable, not installed or is not the same version as outlook. The outlook email editor will be used instead". I have reset the email format in tools-options-mail format to "use word 2003 as the email editor" but to no avail. I need to use Word as my email editor for autocorrect options, signatures, etc. I have spoken to Microsoft support and they cannot offer a solution other than to buy Outlook 2010. I surely cannot be the only person who has experienced this problem.

The only reason I wanted to install Office 2010 was to be able to read the increasing number of attachments I receive in docx or xlsx format and to save the bother of converting them everytime. Otherwise, I am completely happy with Office 2003 apart from now having wasted the money on a 3 licence version of Office 2010.

A simple uninstall of Office 2010 still left me with the same problem. I have restored my computer to the point prior to installing Office 2010 and Outlook is now working fine. The only action I haven't yet tried is to uninstall Office 2003, then install Office 2010 and thenre-install Office 2003.....which I am loathe to do because of all the updates required. Does anyone have any ideas?




Living with Microsoft Windows 7 for the next several years - Ubuntu Forums

I recently purchased a brand new System76 Lemur Ultra:

[SOLVED] March 2012 System76 Lemur Ultra laptop - Ubuntu Forums

I plan to take my Educational Testing Service's Graduate Record Examination by September 30th, 2012. I plan to submit my completed graduate application to the Masters of Arts in English with Writing Studies concentration degree program at Montclair State University in Upper Montclair, New Jersey 07043 by September 30th, 2012. I expect to be accepted by the end of 2012. They have a rolling admissions deadline and it takes them 4 - 6 weeks to process graduate applications.

Montclair State University will only offer support for PCs running Microsoft Windows 7 32 and 64 bit Home Premium, Professional, Ultimate, and Enterprise Editions along with Apple Macintosh iMacs, Mac Pros, MacBook Airs and MacBook Pros running OS X Snow Leopard and Lion 64 bit. They require the Bradford Dissolvable Agent to be downloaded and run as a part of their device registration process before new faculty, staff, and students can connect their devices to their Ethernet or 802.11 B/G/N networks. This checks for the presence of malware and it checks to ensure that an approved anti-malware software security application is installed prior to granting full access to their network.

I expect to graduate with my degree by December 31st, 2015. I plan to move on campus and attend my first January 2013 spring semester.

To be quite honest and truthful with you, I already dislike Microsoft Windows 7 64 bit Ultimate Edtion Service Pack 1. I purchased and installed it in an Oracle VM Virtualbox 64 bit guest virtual machine. It constantly gives me problems. Boot ups, restarts, and shut downs constantly don't work properly or they take too long especially when there is an update that needs to be applied. This causes Microsoft Windows 7 64 bit to just sit there and do nothing more often than not. The other problem is that Microsoft Windows 7 64 bit is slow even on my brand new System76 Lemur Ultra laptop PC. Downloading, installing, applying updates takes the longest period of time and it often winds up in an unresponsive state. I have to forcibly turn off the guest virtual machine pretty often. Another major source of problems are the 0 day vulnerabilities and exploit attack vectors. Last month, it was the Microsoft XML vulnerability. This month, it is the Microsoft sidebar and gadgets vulnerability. Who knows what next month will bring? I do not want to re-install Microsoft Windows 7 64 bit Ultimate Edition Service Pack 1 from scratch at least every six months to keep it fresh and running in tip top shape either. In fact, I plan to use Ubuntu and LibreOffice Writer and Impress along with Google Chrome to do the majority of my academic and scholarly research work. I know that there will be times when I need to run Microsoft Windows 7 64 bit Ultimate Edition Service Pack 1 while I am living and studying on campus at Montclair State University, but I will try to minimize those occasions as much as possible.

Montclair State University has no official plans to offer help and support for Microsoft Windows 8 when it will be launched sometime in late October 2012 worldwide. So, I am stuck with Microsoft Windows 7 64 bit for the next three and a half years from today.

What tips and tricks should I make as habits to keep Windows 7 64 bit running in good shape?

I have Symantec Norton 360 version 6, Macecraft Software jv16 PowerTools 2012, ReviverSoft Driver Reviver 2.1, Piriform CCleaner, Malwarebytes' Anti-Malware, Super Anti-Spyware Professional, WinPatrol Plus, QFX Software KeyScrambler Premium, VS Group Revo Uninstaller Professional, File Hippo, Secunia PSI version 3.0, and Microsoft Office 2010 Professional Plus 32 bit Service Pack 1 along with other software applications. I try to check for device driver updates once per week using ReviverSoft Driver Reviver 2.1. I run Piriform's CCleaner daily. I download updates for Symantec Norton 360 version 6, Malwarebytes' Anti-Malware, and Super Anti-Spyware Professional every day. I try to do anti-malware deep scans on Sundays on a regular basis. I check FileHippo and Secunia PSI version 3.0 for third-party software updates daily. I run jv16 PowerTools 2012 at least once per day to check for registry errors and I fix them along with making backups of my registry.

What else should I be doing?

I also have Acronis TrueHome Image 2012 with the Plus Pack. I have not used it yet to make any disk images or data backups since I use CrashPlan+ home unlimited plan to backup my /home folder in Ubuntu. This includes my Oracle VM Virtualbox folder and files. I also make a copy of this folder to my Kingston DataTraveler HyperX 128 GB USB 3.0 thumb drive on Microsoft Patch Tuesdays every month to ensure that I have a known good copy of my Microsoft Windows 7 64 bit guest virtual machine.

It is a lot of work to keep Microsoft Windows 7 64 bit in good working order. Most of the time, I leave the guest virtual machine turned off during the week except on Sundays when I have to perform updates and maintenance.

How do you guys maintain your Microsoft Windows operating system? What tips and tricks do you do to keep it running in good shape so as to avoid having to re-install it every six months?

Ubuntu is so much easier and simpler. There are far fewer things that can go horribly wrong with Ubuntu especially if you stick pretty closely to the default settings and configuration. Ubuntu gives me a lot less stress and headaches now that I purchased my System76 Lemur Ultra laptop PC. Almost everything works right out of the box with little fuss. It also consumes far fewer hardware resources especially if you switch to XFCE or LXDE desktop environments.

I am thinking and I am hoping that I can get away with using Ubuntu at Montclair State University on a daily basis. I am in the College of Humanities and Social Sciences and I am in the Graduate English Department. The Graduate Advisor told me that the university is pretty agnostic when it comes to hardware and software requirements for my degree program. The only exception is the Bradford Dissolvable Agent requirement.

How many Ubuntu Forums members here completed either an undergraduate or graduate degree using Ubuntu? How did you do it?

Finally, I think that I am going to stick with Ubuntu 12.04 64 bit Long Term Support. The System76 forums usually provide up to date version stickies to help customers upgrade to future Ubuntu versions. I have found that something will almost always break or fail to work properly when users perform an operating system upgrade to a newer version. My System76 Lemur Ultra has got to keep working similar to a production environment every single day. I have two years of warranty and technical support from System76, but I do not plan to utilize that service very often because I plan to stick with Ubuntu 12.04 64 bit LTS until April 2014. In the past, I have found Ubuntu 10.04 64 bit LTS to be quite stable and reliable, but Ubuntu 10.10, 11.04, and 11.10 64 bit had teething issues especially as Canonical transitioned to the Unity desktop environment and they made it the default choice. Ubuntu 11.10 64 bit was particularly slow and it had a couple of known issues for Ubuntu users that upgraded from 11.04 64 bit. I don't want to repeat all of that nonsense with future non LTS releases while I am living and studying on campus.

Montclair State University has a software library for its faculty, staff, and students. Once I get accepted and I am assigned my own NetID credentials, I will check it out. For the most part, I already purchased the Microsoft Windows 7 software applications that I will need for school work. The Graduate English Department does not explicitly require specific hardware or software requirements on their home page. I am hoping that I really won't need to use Microsoft Windows 7 64 bit Ultimate Edition Service Pack 1 that much at all.

Microsoft Windows and Office demand so many updates and high maintenance. I don't have the desire to do the work every single day nor do I have the time. I already diverted at least one week away from studying for my GRE just to focus on Windows and Office. Fortunately, I have over two and a half months to buckle down and really study hard for my GREs by September 30th, 2012. Most of my work is done by now.

I copied my original post from Ubuntu Forums. I am an Ubuntu user and I have a System76 Lemur Ultra laptop PC.

What do I need to do to maintain Microsoft Windows 7 64 bit Ultimate Edition Service Pack 1 beyond what I am already doing?

These are the software applications that I purchased to maintain and secure Windows 7:

Registry Cleaner, Optimize Windows with our System Utilities | Macecraft Software
Endpoint, Cloud, Mobile & Virtual Security Solutions | Symantec
Malwarebytes : Free anti-malware, anti-virus and spyware removal download
BillP Studios - WinPatrol 2012
SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Backup software for data backup and disaster recovery in Windows and Linux - Acronis
QFX Software - Anti-Keylogging Software and More
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily, Forced Uninstall
ReviverSoft | Software and Tips to Make Your PC Run Like New
Piriform - Download CCleaner, Defraggler, Recuva, Speccy - Millions of users worldwide!

I think that I have all of the bases covered, but I am looking for more tips and tricks to keep Windows 7 running in tip top condition so that I don't have to re-install it every six months.

What else should I consider doing?




Hello,

I'm running Windows 7 Professional 64-bit and Microsoft Home and Office 2010. Everything was working fine yesterday, but when I came back to work today and attempted to open Outlook 2010, I instantly received a message saying:

"Outlook failed to launch in safe mode. Do you want to start repair?"

If you try to open it again, it opens a second process of OUTLOOK.EXE*32 in the Task Manager. Here is what I've already tried to do while troubleshooting:

- Restarted the computer
- Performed a MS Office Repair, it completed, rebooted (Did this twice)
- Uninstalled MS Office 2010, rebooted, reinstalled it, rebooted, but same problem occurred
- Verified that the other Office programs work (Word, Excel, etc)
- Tried to run "outlook.exe /resetnavpane"

I'm currently stumped at the moment. I cannot even access the profiles through Control Panel > Mail.

Anyone have any idea what's going on? Help is greatly appreciated.




For the last 2 months or so I have been experiencing problems opening all my email attachments in Windows Live Mail, be they in Word, Excell, PowerPoint, PDF. However if I save those attachments to a folder, then I can open them from there without any difficulties. These problems did not exist prior to 2 months.

I have a Toshiba Satgellite L350 laptop, with 3 GB RAM, 500GB HDD

I have the following software installed:
Windows 7 Professional
Microsoft Office 2010 Professional
Norton 360 antivirus and a host of other programs.

My laptop is updated with all the Microsoft Updates on a regular basis and I have also checked my laptop for any viruses or other malware using Norton Scan, Trend Micro's House Call.

I have also uninstalled and reinstalled Windows Live Mail, changed my earlier 230 GB HDD to a 500 GB HDD and have reinstalled the OS, MS Office 2010 etc. but without any success.

Sometimes I am also encountering problems in opening some known websites by clicking on the "click to open" button.

Have checked my Norton 360 firewall configuration and other settings that would give me a clue but am unable to find anything that I could change to overcome my difficulties.

I would be grateful for any help received

Joseph Rodrigues




All Office 2010 Apps go through a long configuration process whenever started/used. This is true despite numerous uninstalls, reinstalls and cleaning using Microsoft's uninstall tools. When Office 2007 was reinstalled, the same problem occurred, despite the pfact that it worked perfectly before being upgraded to Office 2010. Have not been able to find fix.




About a year ago, I installed Office 2000 (my preferred version) under Windows 7 Ultimate 64-bit on a Lenovo T410 laptop. It installed without any problems, and has been running fine for a year without any problems. I realize that some Microsoft sites now say that Office 2000 isn't compatible with 64-bit Windows 7. However, at the time I installed it, some Microsoft sites said that it should work, and essentially said "try it and see." I have kept that T410's operating system updated, again without problems.

A couple of months ago, I purchased a Lenovo T510 running Windows 7 Ultimate 64-bit for my daughter. It came with Office 2010 Starter installed. While I was able to install Office 2000 without a problem on the machine, and the other Office 2000 components I tried worked without a problem, when I launched Word 2000 it hung. It gave an error message (which I have since misplaced) that led me to believe that it was not able to load Normal.dot. Indeed, it appeared that Normal.dot had not been created, as Office 2000 does the first time it is launched. I tried everything I could find in the MS Knowledge Base, as well as manually installing a Normal.dot in the correct templates folder, all without success. I also tried returning the machine to the factory load, uninstalling Office 2010 Starter using Remove/Install Programs, and then installing Office 2000. While uninstalling Office 2010 Starter appeared to work, Word 2000 demonstrated the same problem. I finally had to give up and install a copy of Office 2003. That worked. (My daughter did not want to suffer the productivity loss that would have resulted from installing Office 2007 or 2010 with its new user interface, and she also wanted to remain "interface-compatible" with her workplace, which uses 2000 or 2003.) I should add that I also contacted Lenovo about this. While they tried very hard, they had not had experience with Office 2000 under 64-bit Windows 7 (not surprising!), and they were unable to help. They did share my suspicion that the problem was probably connected to the presence of Office 2010 Starter (among other reasons, that being the only significant difference in the software load between my T410 and my daughter's T510).

I am now faced with the prospect of getting another Lenovo laptop with Windows 7 64-bit and some trial version of Office 2010 pre-installed for my wife (it can't be ordered without Office 2010 trial version installed). I would very much like to be able to install Office 2000 on it and have it work. Has anyone had any similar experiences? Can anyone suggest something else I might try?

I appreciate your help.

Ross




I am trying to help a friend with the installation of Office 2010 but I am stuck.
His Thinkpad came (a year or so ago) with the 2010 trial but he chose not to use that at first and installed his Office 2002 (aka Office XP I think?). That has run fine. The OS is Win 7 32 Home.
He now wishes to install Office 2010 Home & Student (and later I expect Access 2010).

Forgetting about or being unaware of the pre-install, I tried the route of downloading the 2010 trial from the Office web site. That failed because the installation process wanted to install on the Q: partition! Q: is the Lenovo Thinkpad recovery partition - we don't want Office there!
I surmised this was because the installation process had detected either the old Office 2002/XP or the pre-installed 2010. So I set about uninstalling the old Office 2002/XP apparently successfully. Still no luck.
I tried using the offered procedure for activating the pre-installed trial but it fails; it wants a fix installed which does not help. It also suggests an MS Office web page which contains tools for removing Office versions. I ran those - several of them for good measure - but no improvement.
I also tried removing the MS Office activation tool but I am still unable install the trial from the web site.

A little later ....
I have tried creating a D: partition so that there is somewhere else for the new Office to be installed, but it still wants to put it on Q: .... Why??

What's it worried about? Why can't I get it to ignore whatever is there and simply install a fresh version?
Why can't Microsoft make it easier to set up Office 2010?
The resent situation is that neither version of Office is usable!




Several months ago I purchased an upgrade package to move from Office 2007 to Office 2010 Professional Plus. Each installation fails giving the following message:

Error 1935: An error occurred during the installation of assembly component {3F-A0170E-227C-37C7-BACD-64691A992C81}. HRESULT: 0x80070003.

I have spent hours (HOURS!) searching for solutions including the Microsoft Answers website and various other "hits" from Google. I have also been getting an HRESULT error when attempting to update iTunes, and after updating to iTunes 10.4, I have to start it using XP compatibility mode.

I tried a "safe" reinstall of Windows 7 (running SP1, and uninstalled SP1 first), and when I did that, there was a major snafu resulting in having to select a boot option at each startup. I used Acronis and restored to an earlier point which fixed that problem.

I am convinced that it is a .NET problem or C++ file corruptions. However, running sfc/ scannow reveals no problems. I also ran several suggested Net Framework repair options I found; alas, no success. I have NOT uninstalled Office 2007 secondary to reports that after attempting to install Office 2010, users were unable to reinstall Office 2007.

I even considering buying Win7 Professional and installing that to fix files, but was told that would probably be a waste of money and time.

I am fairly computer literate (CompTIA A+ certified). I am close to just giving up and waiting until I replace this Dell XPS 720 in a year or so (oh, and again Windows 7, SP1, TONS of free space on C drive, 8 GB RAM, and all other programs except iTunes run fine - I have to now start iTunes running XP compatability). Just thought I would reach out to this talented and knowledgeable group.

Thanks for any input, suggestions, or insights.

Ed




Although Microsoft came out with SP1 for Office 2010 some months ago, it would seem that only recently has it been moved to being an"important" update which my update settings would have downloaded and installed automatically. Perhaps it has downloaded but its install has failed now some 20 times since September 2011. All other updates have installed seemlessly. In trying a manual install of SP1, I get the error message: " Error occurs while running detection". I am on a Dell Studio 1558 with Windows 7 (64-bit) and Office preinstalled (I have no cd of either, not unusual for Dell I understand). Searching the web for a solution, I find nothing that works for certain, not even from Microsoft. There would appear to no posting on this forum about this matter to date either, yet I know its a problem for more than just me. Any ideas?

On a separate but perhaps not unrelated, I note that although I have Office 2010 Home and Business edition activated, I have Office 2010 Professional (trial version expired) on my computer. Question: if I uninstall the professional version will it just uninstall those programs not part of the Home and Business edition? Could this "confusion" be an issue?




Hi all,

After formatting my Alienware M17x R3, I started having DRIVER_POWER_STATE_FAILURE BSODs at seemingly random moments.

I was using the drivers on the dell website, so I updated to the most recent drivers.

My Windows 7 64 bits installation is up to date.

Recently, it happens everytime I try shutting down my laptop.

Thanks all,
David Attached Files Seven Forums.zip (2.88 MB, 51 views) Last edited by davidthemaster3; 03-04-2012 at 06:29 PM. Reason: added dump attachement Share Share this post on Digg Del.icio.us Technorati Twitter
Operating System Windows 7 Ultimate 64bits
Computer Type Alienware M17x R3 Laptop
OS Service Pack SP1
Internet Explorer Version 9
DirectX Version 11
CPU Type and Speed Intel Core i7-2630QM @ 2.00 GHz
Motherboard Chipset HM67
System BIOS Revision A09
System Memory Type DDR3
System Memory Speed 1333 MHz
Video Card Type and Speed Nvidia Geforce GTX 460M
Computer Monitor Intergrated monitor (1600 x 900)
Sound Card IDT HD Audio
Speakers Klipsch Speakers
Storage Controller Intel SATA AHCI
Hard Drive Crucial C300 128gb SSD, 750 GB HDD
Optical Drives Blu-Ray
Network Adapter Intel Centrino Advanced-N 6250 Wireless
USB Controller Renesas USB 3.0
Gaming Console Xbox 360, Wii
Anti-virus Software Microsoft Security Essentiels
Productivity Suite Office 2010
System Install Date 2012-01-28
Computer Skill Level Certified Professional
Windows Experience Index 7.0
Reply With Quote .postbitlegacy .postfoot .textcontrols a.post_info_button, .postbit .postfoot .textcontrols a.post_info_button { background: url(/images/post_infobox.png) no-repeat transparent left; padding-left: 20px; } .postbitlegacy .postfoot .textcontrols a.post_info_button:hover, .postbit .postfoot .textcontrols a.post_info_button:hover { background: url(/images/post_infobox-hover.png) no-repeat transparent left;   JavaScript must be enabled 03-05-2012 #2 Elmer Tier 2 Moderator Resident eejit  
Join Date Mar 2010 Posts 1,946 Re: Alienware M17x R3 BSOD problem Hi and Welcome to The Forum.

STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
Usual causes: Device driver

Your latest dump files list pci.sys as the probable cause.
This is a Windows System file and for it to be the cause of your crash is highly unlikely.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.
Random stop codes can often indicate hardware issues.

As a Priority:

dtsoftbus01.sys Fri Jan 13 13:45:46 2012 The dtsoftbus01.sys driver has been known to cause problems on some Windows 7 systems. This belongs to Daemon Tools Light. I suggest uninstalling DT Light until your blue screens are resolved. But do not replace with Daemon Tools!!

May also be worth trying your Power Settings set at High Performance.

Then go to MsConfig.exe, click on the Start up tab, and decide how many of those don't really need to start with Windows as you are big enough to click on an icon to start them running when you need them.




Please view this registry access error that comes up when trying to install Microsoft Office 2007 on Windows 7 64-bit.

Please don't just suggest things like how to change registry permissions since I have been researching this registry access and permissions for days now and I have tried every solution listed in the first 50 results of a Google search on this issue. This includes changing registry permissions, changing group policies, running scripts that change registry permissions, uninstalling and reinstalling, Installing in safe mode, disabling firewalls and anti-viruses, Installing after fresh install of Windows 7, and many more things.

If anyone has gone further then the first 50 results on Google and found something that works, please tell me.

P.S. Same thing happens when trying to install Microsoft Office 2010 32-bit and 64-bit.

P.P.S Same thing happens when trying to install Microsoft Visual Studio 2005 or 2008.

p.p.s. This version of Office that I'm using installed with no problems on my XP system.




I almost just received my brand new PC, and I installed Microsoft Office Student and Home Edition 2007 and uninstalled the 2010 starter edition. The problem is that the icons of word do not show as they should. There is a blank white page with the sign of word in the middle. It opens up fine but it is annoying. In the properties the type of file is DOC instead of Microsoft Office Document. Also, I noticed it only does that with the documents that are saved as to be compatible with previous versions of word, while the docx files icon appear correct. It is not exactly missing icons, so I don't think it has to do with the icon cache. I would appreciate any help.




I currently have Microsoft Office and Outlook 2003 installed on Windows 7. I'm toying with the idea of going to Office/Outlook 2010. I'm hesitant as to the correct procedure for Outlook. Can I install it right over 2003, and will it uninstall 2003? If I can install 2010 over 2003, can I then uninstall Outlook 2003 without a problem?

I have two Outlook accounts, will they both come over with 2010 or will I have to recreate them?

Thank you,
Joe




We use Communicator 2007 version 2.0.6362 with Outlook 2010 64bit on desktop PCs. Mailboxes are on Exchange 2010 on Windows Server 2008 R2, and an Office Communication Server 2007 is on Windows Server 2003.

My Communicator conversations are not being saved in the Conversation History folder in Outlook. The folder exists, but is empty. In Communicator under Options, the Personal Information Manager section is grayed out, but shows checkboxes next to everything. Microsoft Office Outlook is selected as the Personal Information manager.Another user on our network has the 32 bit Outlook and does not have this problem.

I've uninstalled and reinstalled Communicator. I've also done a Repair on Outlook. I've also changed my profile in Outlook which caused it to act like it was freshly installed. I ran the Microsoft Office Communicator 2007 Hotfix KB 2300255, dated this month, as it has all prior hotfixes rolled into it, but no luck there either.

Has anyone seen and resolved this issue?




G'day People,

I have a problem I just cannot find a solution to. Spent many hours looking for solutions on web without luck. Every one I have tried has failed to correct the problem.

I have a client who has a genuine, payed for copy of Office 2010 that just will not run properly. It has been installed several times and the install completes properly every time and we reboot the computer. Then when starting any Office product after that reboot it appears to start correctly but then gives an error message that the Startup Bootstrapper has failed. "Look for solutions" and "Close the program" are the two alternatives I get. Choosing either of those options gets me the same result. An error message that Office Home and Business cannot verify the activation and it will close now. This is strange because the Office disk says it is Office Professional not Home and Business. Click okay and it does close. This copy of office has been successfully activated a couple of times, even after getting this message.

I have reinstalled several times and had a look through the registry. I find that there has been several versions of Office on this machine in previous times. I have tried the Office Fixit programs for various versions from the Microsoft knowledgebase and, after uninstalling 2010, they tell me they cannot find anything from previous versions to uninstall.

Well any help is appreciated but it looks as though I may have to use the recovery disk and wipe everything which I really don't want to do.

Machine is Acer laptop running Windows 7.

Thanks again,
Craig Powell




One of my systems is acting up. Or at least I think it is a problem. Prior to doing the latest November updates, I was looking around and I came across two issues. (Reference the attached pic)

item 1 - This update shows twice. If I uninstall it, reboot and then I click Windows Update I see this update available. When I install it I get two entries which appear identical. If I delete one of the entries, it goes away but leaves one. But then I get an available update for it; the same one. Something wrong in the software distribution folder? How do I fix this?

item - 2 - Then I noticed the dates on the NET framework and Microsoft Office updates (the Windows 7 updates are not affected). At first, they all said 11-13-2012 which first off is impossible because these were updated back when they were released so do not know why they all have the same date now. Well, while fixing the issue in item 1 above (after uninstall) the dates then changed to what you see; 11-15-2012. So again, is there some sort of problem going on here where I need to go deep and clean some folder of files out?

The system is a Windows 7 Pro, 64-bit with Office 2010 64-bit. I have 4 other computers, but they do not have this problem. All other systems have the same hardware as well.

If any one can shed some light as to what happened here and if there is a fix, it would be greatly appreciated.




I have a Dell Optiplex desktop that was ordered last year with Windows 7 Professional (32 bit edition) factory installed. The machine went into service early this year (March or so, I think). About 2 months ago, it began occasionally preceding, following, or replacing (mostly the former) new print jobs with regurgitated reports. The unwanted reports were not necessarily formatted for the printer on which they appear. For example, a report that was originally printed on a LaserJet might print ahead of a new job on a thermal receipt printer.

More recently, this strange behavior has become much more frequent, to the point that it occurs at least once a day.

If the printer in question is briefly powered off, purging its internal buffer, it settles down for a few hours.

The only aspect of the way we use these printers that might strike some as unusual is that they are marked as shared, and mapped to logical printer ports LPT2 and LPT3, and some, though not all, of the print jobs come from character mode programs that print through the logical printer ports. Mapping is accomplished by way of a pair of NET USE commands, and the connections are marked as persistent.

Today, I uninstalled every printer, including the Fax and OneNote logical printers that installed with Microsoft Office 2010, and even the XPS document writer. Before I reset, I manually deleted the logical printer ports, by issuing NET USE LPT2 /DELETE and NET USE LPT3 /DELETE commands. Following the reset, I installed the laser printer (by letting Windows "discover" it), restarted, installed the thermal receipt printer from the Epson software kit that came with it, restarted again, shared the printers, and reinstated the mappings.

The very next print job that went to the thermal printer was preceded by a massive wide carriage print file that chewed through about 8 feet of paper before I could kill the printer.

In the course of installing the Epson, I noticed that, while the ReadMe file mentioned Windows 2000 through Vista, it didn't mention Windows 7. Since we've had the printer since a bit before Windows 7 was released, and it seems to behave, I hadn't considered, until just now, that a Vista driver, per se, would be an issue.

I look forward to sifting through suggestions, because I'd like to put this problem to rest, and the sooner the better.




Hello, I have 64-bit Windows 7 Professional.

I had the beta recently and encountered BSoDs to, but that was very rare.
After buying it and installing a clean Windows 7 Professional installation, the bluescreens have gotten worse and I cannot pinpoint why they are occuring. It can appear a bluescreen when I do absolutly nothing, just watching the dekstop while being afk.

I looked at the minidumps with windbg, and they all said difftent thing was the cause of error.
This is what they said:

Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+195 )
Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+2b3 )
Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+103 )
Probably caused by : ntkrnlmp.exe ( nt!IoRemoveIoCompletion+9f )
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+0 )
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+460da )
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42c75 )

Probably caused by : cng.sys ( cng!GatherRandomKey+294 )

Probably caused by : memory_corruption ( nt!MiVolunteerForTrimFirst+68 )
Probably caused by : memory_corruption ( nt!MiInsertNode+a7 )
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+317 )

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+233 )

Probably caused by : NETIO.SYS ( NETIO!FsbAllocate+71 )
Probably caused by : NETIO.SYS ( NETIO!RtlReturnTimerWheelEntry+18c )
Probably caused by : HIDCLASS.SYS ( HIDCLASS!WppAutoLogTrace+108 )

Probably caused by : Rt64win7.sys ( Rt64win7+11256 )
Probably caused by : Rt64win7.sys ( Rt64win7+118e9 )

As you can see, I have had a bunch of bluescreens related to memory and some to network (the Rt64win7.sys). I installed the newest Windows 7 drivers for Realtek RTL8111B from Realteks website because it was newer then the one I had installed. I havent recieved the Rt64win7.sys bluescreen after that, but I have no idea if it actually helped. It might just be a coincidense. I had the other bluescreens after I updated that driver, so it didnt help against the rest. I have no idea wtf is going on.

I ran both Memtest86 and Windows Memory Diagnostics at startup, without finding any errors on my memory. I have newest updates on Windows Update and have no antivirus software installed. I have no problems except for these BSoDs that occur at random from my point of view. Sometimes more then once on a day, sometimes with several days passing before any bluescreen appear. So.. You think you can help me out here? Dont really know what do to.

perfmon /report report this:
error

symptom: tv_ConfigMgrErr24
cause: A device has a configuration problem that prevents it from working properly.
details: The device, Microsoft PS/2 Mouse, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ACPIPNP0F034-4DFA2DE-0.
resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows I dont really know what its refering to.

Here is more details:
Hardware Device and Driver Checks Failed
bayimg - image: Failed.PNG - free uncensored image hosting

I ran the event viewer and exported the error and warnings to a file that im attatching.
Perhaps it can be usefull somehow? Im not good enough to make any conclusions of it.

My system setup:
Silverstone Nightjar ST30NF 300W PSU
DualCore Intel Core 2 Duo E4400, 2000 MHz (10 x 200) (not overclocked)
ASRock 4Core1333-FullHD (Their newest bios from the website. ver 1.70)
4GB Ram (2x OCZ Reaper HPC OCZ2RPR800C42G - 2 GB DDR2-800 DDR2 SDRAM)
Gigabyte Radeon HD 4850 (Driver version 8.702.0.0, not overclocked)
One SAMSUNG HD103UJ ATA Device (1000 GB, 7200 RPM, SATA-II)
Two Seagate Barracuda ST3250823AS ATA Device (250 GB, 7200 RPM, SATA)

Standard keyboard and LD DVD-rom
Logitech MX610 mouse (Standars Windows 7 driver)
Asus EEE controller (Driver from Install CD)
Brother DCP-7010 USB Printer (Standars Windows 7 driver)

Software I have installed:
Google Chrome
FoxIt PDF Reader
Microsoft Office 2003
utorrent
Everest Ultimate Trial Edition
Malwarebytes' Anti-Malware
Voddler
GOM Player
Power ISO
Starcraft II Beta :)
Steam
Skype (v 4.2.0.152)

32-bit DXDiag reports no error, 64-bit DXDiag says this:
The file atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Thats basicly it... I dont know how to get rid of the bluescreens.
Help me please! :) Attached Files Minidumps.zip (523.0 KB, 37 views) Annoying events.zip (72.6 KB, 35 views) Last edited by Tommten; 03-14-2010 at 01:18 PM. Reason: Added some info... Share Share this post on Digg Del.icio.us Technorati Twitter
Reply With Quote .postbitlegacy .postfoot .textcontrols a.post_info_button, .postbit .postfoot .textcontrols a.post_info_button { background: url(/images/post_infobox.png) no-repeat transparent left; padding-left: 20px; } .postbitlegacy .postfoot .textcontrols a.post_info_button:hover, .postbit .postfoot .textcontrols a.post_info_button:hover { background: url(/images/post_infobox-hover.png) no-repeat transparent left;   JavaScript must be enabled 03-14-2010 #2 ickymay Senior Member Enjoys Windows 7 Forums  
Join Date Jan 2009 Posts 847 my first suspect here would be power supply ?

check your PSU minimum requirements >> here


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