Hello, and sorry to have a first post asking for help. I did a forced shutdown when my PC seemed to be incredibly slow then
hanging while logging off. On restarting, I got 'disk read error' repeatedly, after the BIOS boot screen but before any of
I used my Windows install CD to run System Repair, which went like this:
* couldn't identify an OS to fix and since I couldn't find a hard disk driver to install, I just carried on to find Repair
* short first disk repair, then approved a restart
* much longer second repair cycle, accompanied by 'File or directory Windows is corrupt and unreadable' window - very
persistent but kept OK-ing it until it stopped. [Is this genuine or malware?]
It was taking a long time (>1
hour) so I went away to do other things and popped back from time to time. Next thing I saw was the normal choice of users
login screen, with User and our two named accounts, which I thought was a good sign, but all is not well.
have the following situation for my account, which was the one being logged off when I powered it down:
* Logging in the first time, and a second time after a reboot, invoked 'Preparing Desktop', and leads to a default desktop
and minimal icons
* I can't see any of my files, either via Libraries or in Users.
* Applications have no history, 'Recent Files' etc.
* But... I do have familiar files in my Recycle Bin!
The User account [administrator] seems OK but we don't
leave much there. I can't see the Event Log - a DLL is missing. I can't get our wireless connection to work. Other software
installed - Photoshop, Office - seems OK though Office did think to itself a bit. I can't see my files from this account
either - Usersusername is just not there.
I ran a disk check on C: as administrator (via Windows, not command
line), with the full sector check, and it reported no problems. I don't know how to find any report from the System Repair
The other normal user account seems fine - familiar desktop, files present.
no, I probably shouldn't have forced the shutdown; I should have made some restore points; probably other things too... but
too late now. I have many of the files elsewhere, one way or another, but I can't help thinking these files are still there
somewhere, just disconnected.
I'd be very grateful if anyone could suggest what to try next.