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Firstly, great forum. I regret that my first post is a problem.

I have just made a clean install of Windows 7 and everything went fine. I made a clean install from inside the W7 RC on a new SATA hard disk with a genuine Windows & Home Premium Disk. Installation only took about 30 minutes which I was very pleased with.

Everything seemed to be working fine, but after a few restarts (after installing software etc) "Windows 7" suddenly disappeared from the boot menu and was replaced by "Windows Setup". I get to a low res setup screen with the message "Setup Is Starting" and then after about two minutes I get the dreaded "Windows could not collect information for [OSImage] since the specified image file (install.wim) does not exsit" message! The computer then restarts and gets stuck into a loop.

I have searched on google and on this forum and it seems people get this error during install, not several restarts after.

The last program I installed before this problem was Avast Anti virus, I don't know if that could be causing the problem.

Can anyone help? I would very much appreciate any ideas anyone has,

Many thanks,


hi, just installed windows 7(64bit), clean installation

i have this weird problem, the msi installer seems to hang every time i try installing, java runtime enviroment and office 2003. after a while i give up and close the proccess and end up restarting coz any other app gets stuck.

another problem is, i cant seem to shut down/retart. no error msg, the shutting down screen seem to hang indefinitely till i do it manually by pressing the power button.

thanx for any help

So it looks like this. Today I installed an update on my W7 and after restart windows wont boot (I can only see "loading windows" but no animation). I cant even boot it in safe mode because it gets stuck on classpnp.sys. Running standard boot recovery didn't do anything. It says there is a problem but it cant fix it.

Asus K8ne
athlon 64 3000+
1 ata drive + 1 sata both from WD
1gb ram
Radeon HD2400

Hello All,

I'm new here, so any help/information would be greatly appreciated!

My brother bought me the 64bit version of Windows 7 Ultimate for Christmas to upgrade from my 32bit Vista Home Premium Service Pack 2. I understand I can't simply upgrade to the 64 bit and a clean install must be performed. Of course, my computer also informed me of that with the error message that I'm not compatible and I must boot from disk upon the restart.

However, after restarting my computer, a black screen comes up with only a blinking cursor in the top right corner. So, I checked the Boot Order, and my DVD ROM is listed first, as it should be when attempting this clean install.

So, I'm stuck. The only thing I can come up with is...Maybe I have the wrong disk? Is there a difference between an Upgrade and a Full install disk? I currently have the Windows 7 Ultimate 64-bit x64 Upgrade: Pre-existing OS license required. My though process is that in order to fresh install a 64bit from a 32bit Windows Vista, I need a different disk.

Any Thought???

I'm currently running:
HP Pavilion dv6700se
Intel Core 2 Duo @ 2.00 GHz
2.00 GB RAM

I just recieved a computer I bought about a week ago, yesterday. Last night, while it was on and downloading files, the power board it was plugged into shut off. Now, it's stuck in an endless loop of failing to boot. It keeps asking me to insert the Windows 7 installation disc and restart. I put the disc in but it stays stuck in the loop and I am unable to do anything. I've managed to get it to go to the system repair setup, but it continued to try to repair the problems for over 6 hours and nothing has happened. Any help is appreciated.

I'm running the Windows 7 Beta build 7000 on an HP Pavilion zd8000 laptop. Pentium 4 3.0ghz, 2GB ram, and ATI Raedon Mobility x600 graphics chip with 256MB dedicated memory.

This morning my display was running just fine at 1650x1080, 32-bit color. After installing iTunes 8.1 and restarting, my display is stuck at 640x480. In screen resolution options, I'm able to move the slider up to maximum resolution, but then it tells me it is "unable to save display settings".

The monitor type is listed as "unknown display device", rather than "generic pnP device". I also cannot access monitor properties. Even though I'm running as administrator, it tells me I "may not have sufficient authorization" or something.

I should clarify that this is NOT a driver issue with the graphics chip. Those drivers are working just fine, and I've uninstalled and reinstalled them just to make sure.

When I connect an external display my primary LCD shuts off and disappears from the displays list, as if it weren't attached. My external display is fully adjustable, scalable, and accellerated. Windows 7 just refuses to recognize my LCD.

I'm currently running Ubuntu 8.10 and the screen looks just fine and is running at native maximum resolution. The problem is obviously software-side and not a hardware issue.

After changing out my MB, Windows 7 Home Premium would not boot so I ran Sysprep which I got to finish. After booting, the system went through the Starting System Services, etc. process one time and rebooted now when I start up I get the Starting System Services message and then an error window "Windows could not complete the installation. To install Windows on this computer restart the installation". I am in a loop with this message appearing every time the system boots. I extracted the data from the Setup.etl file and could find no failure or error message. The last message in the file was that windeploy.exe was running. How do I find out what is wrong and get my system to boot?

Prepare for a massive Wall of Text:

Over the last few weeks, this computer has become more and more problematic. Just to get it out of the way, I can, with 99.9% certainty, rule out viruses or malware, as I'm extremely careful and use Malwarebytes, AVG, and Firefox with Noscript. My computer has been virus-free for years. Every scan (the above two, Spybot, Avira, Ad-Aware, Bazooka, HijackThis - all scans have always been clean for years). Keep in mind that this computer was functioning flawlessly up until this week. This hardware setup is from 2008 and I am using the same Windows 7 disc that I installed on it three years ago. This is the second format and re-installation since I built the computer. No problems the last time, which was about a year ago.

About a week ago, I started getting random squeaks and buzzes out of my speakers - especially when a progress bar is moving in a browser. I figured this was a power issue. Three days ago, my Windows volume control stopped responding. I'd click the icon in the taskbar, and it would take a good minute or two before it would show up. Then I wake up a few days ago, and the computer is frozen and the speakers are making some freaky, possessed R2-D2-esque beep/squeak/buzz noises - almost like the on-board sound card is experiencing some power issues. Also, for the last few days, when Windows would start, it wouldn't be able to recognize my USB wireless adapter. I'd disable and enable it, and I'd get a "failed to connect to network" error upon enabling it. "Diagnosing" it would fail a few times, then succeed temporarily, and then it would disappear again, then magically the adapter would fix itself and automatically connect to my network about 10-15 minutes later. None of these problems were happening a week ago. It was running perfectly then. No hardware changes. No software changes.

Then two days ago, I was about to go to bed and told the computer to go into Sleep mode. The screen went blank and I figured it was just shutting down some processes and preparing to sleep. However, I came back an hour later, and it was still on, so I turned it off manually and went to sleep. I woke up the next morning, turned it on, and it got to the Windows 7 logo loading screen, then suddenly a Blue Screen of Death appeared for a fraction of a second and the computer rebooted. It was stuck in a BSoD loop for a good 20 restarts so I selected the "System Repair Menu" option from the "Windows did not start correctly" prompt. None of the options helped or worked correctly. I couldn't perform a system restore, as it didn't detect any installed copies of Windows. I ran the "Automatic Repair" program from that menu a few times, but it eventually gave me a "Windows could not be automatically repaired" message.

The slow stream of problems seemed to have escalated to what I'd call a catastrophic failure.

The BSoD loops continued for a while, so I decided I'd see if I could boot from the Windows 7 disk. I made sure that the DVD drive was the top boot priority and opened the boot menu and told it to boot from the CD. However, it somehow went to boot from the hard drive anyway. So I restarted it again, and it magically made it to Windows. I took the opportunity to browse to the DVD drive and manually run the Windows installer, and after I did this and it told me to reboot, the installer finally ran and took an eternity to actually get started. However, the installation failed somehow. I ran it again, formatted the C: drive, and tried reinstalling it again, and it successfully installed this time.

So I got into my formatted and fresh Windows 7 installation, and the volume control is working just fine, but I'm still having the network issue - including the fact that it fails after startup for 10-15 minutes then magically repairs itself and automatically connects to my network. Once I had connectivity, I activated Windows, thinking that the problems I'm about to describe are because perhaps Microsoft limits your performance before you activate; this is not the case.

What is truly frustrating, however, is the fact that this fresh Windows installation is mind-numbingly slow, both hardware and network wise. The online Google Chrome installer was hung (not frozen, but not progressing) for a good hour before I finally closed it. Windows Update has been stuck at 23% and I can no longer open the Windows Update window from the taskbar icon (if I end the process in Task Manager, it just re-opens a few minutes later and hangs at 23% for hours, though the process isn't frozen as I can still get the percent completed pop-up to appear when I hover my mouse over the icon). Because Windows Update isn't working, I can't see if any updates or Service Packs might fix this. Internet Explorer (nothing else to use, since installers are all hanging) takes about two minutes to open, and freezes for a good minute when I try to open a website or the options (or change tabs in the options window). Even Task Manager is slow and takes about 30 seconds to close a process. It takes 10 seconds or so to open a folder in Windows Explorer, and doing things like opening the "Save" window in Notepad, or pressing "Save" are now taking seconds when they were previously instantaneous.

The nForce 650i Chipset driver installation took about an hour as each driver installation hung (but didn't freeze) at 30% for 20 minutes or so, but finally finished - but no effect on the slowness. I can't really test the effects of other drivers at the moment, as their installers are just too slow and unresponsive to ever finish.

I downloaded the Google Chrome Standalone Offline Installer, and clicked the icon. "ChromeStandaloneInstaller.exe" appeared in Task Manager, and five minutes later "GoogleUpdater.exe" finally showed up. However, no actually installer visibly opened. Fifteen minutes later, an installer finally appeared, hanging (but not freezing) for another fifteen minutes. It just now finally finished and Chrome was successfully installed. Contrary to what you'd expect from Chrome, it's taking several minutes to start, and is running about as slowly as IE, with the welcome page taking a minute to appear the first time, and then not opening at all, and browsing is very slow as well, both software- and latency-wise. It seems as if both my computer AND my computer's internet access are suddenly slow after this reinstall (but the internet is just as fast as usual on my other computers, so I know it's an issue with my computer rather than my ISP or router - the other computers are crappy 98/XP rigs but all running faster and getting faster internet than my 2008 powerhouse is running right now). It took about five minutes for the registration page for these forums to finally load, and the page (but not the browser) actually froze several times for 30-60 seconds during the loading. Other websites are behaving similarly.

This thing could smoothly run Crysis at high settings before, and now after a format and fresh installation of Windows, it can barely open a web browser. The CPU usage in Task Manager is stuck at 0% (not sure if that's right), and the Physical Memory usage is hovering around 25%. The Hard Disk activity is reported as 100% in the Resource Monitor, and the HD light on the front of my case is constantly on no matter what I'm doing. I just tried to close Resource Manager, and it hung for about 30 seconds before closing.

I finally got Defragmenter to run after several attempts, and an analysis of the C: drive says that it's 1% fragmented. I don't know if this is considered high. However, as I did a "Slow" format of the C: drive before reinstalling the OS, I assume any existing fragmentation was made irrelevant since all data was erased. Could a 1% fragmented C: drive cause this slowness?

This is probably irrelevant, but I had a 5.5 Windows Experience Score before the re-install, and now it is a 1.2. I'm not sure how it would drop so much with no hardware changes. All four sticks of RAM are recognized by Windows, so I don't think any of them have failed.

Windows 7 Home Premium 64-bit
Intel Q6600
ASUS P5N-e SLI motherboard
4GB of RAM (whichever type the P5N-e uses... can't look it up at the moment)
nVidia GeForce GT240 (1 GB)
Two 250GB Western Digital hard drives
Rosewill 700W PSU
Lite-On DVD drive
12Mb Comcast Cable Internet

None of it is, or ever was, overclocked in any way.

I have no idea what is wrong with this thing, and it's really getting frustrating, especially since I was laid off and can't afford to replace any of the hardware right now if this is a hardware failure. I'm considering trying another format and reinstall, though I'm not expecting different results.

I'm sure I left something out despite this being an excessively long and wordy post, so if you need more information, please let me know. I hope this is the best possible forum for this issue, because my computer and internet are now too slow to find any other forums. Took a total of 20 minutes just to get registered and to this "New Thread" page.


I purchased a vizio all in one desktop model CA24-A2 , with windows 7 installed. I upgraded it to windows 8, but decided to return back to windows 7 because the Metro UI always crashes on me. I purchased a windows 7 disc and booted the computer off the disc. When the installation asks which drive to install it to, nothing appears. For some reason, the installation disc is not reading the drives. I've checked vizio's page, but didn't find any drivers for the hard drive that would work. I check the Bios menu and both drives appear. I've read on other forum about changing the bios mode (AHCI,IDE), but my bios menu is very restricted, and i dont have that option available. I used MiniTool Partition wizard on a bootable cd, and it was able to see my hard drives as well. I added some pictures below, hopefully it helps.

When i try to boot windows with windows 8, "bootmgr is missing" error appears. After restarting my computer several times it seems i only have access to the bios menu f2, and not f8 for recovery. I would appreciate any help, I've been stuck on this for the last few days. Thanks in advance.

downloaded and installed ok, after restart computer wants
to check my harddrive and stalls at 11% complete. after
skiping check on restart my computer gets stuck in a loop
with a strange grinding noise coming from my drive(?),but
finally after three minutes of grind it finishes startup.
all of this is reproducable. a disk check after startup
produces no problems. switching users also produces grind-
loop eventually getting to other user. is it me or the
update? anyone else with recent probs after last update?
please help.

Well basically today i went to install the Service pack 1, it was all going fine until after the reboot it got stuck at a certain file for around 30-40 mins and i had coursework to do so i got impatient and turned off my computer and back on, and i got that dreaded blue screen that tells me that Windows couldnt start and obviously that has ruined my computer, i cant do anything..

Cant go into safe mode, it just restarts my computer, i have my Vista reboot cd but even then it trys to load the opertating system and restarts my computer, its not like vista where you could do it through commands, im stuck

anyone able to help?

im really deperate, posted on a number of forums but no response, any help on here?

So I've been messing around with varrious drivers to try and get "RAGE" working and to make this tumultuous process more agravating I've somehow inadvertently uninstalled my USB drivers as well.

This wouldn't be an issue, except that my computer has no PS2 ports.

long version:

I used "GPU caps viewer" to check my driver version as I'd not noticed a change in my gaming performance and I was unsure if the 11.10 preview 2 drivers had been installed. "GPU caps viewer" said i was still running 11.8 which is what I had before I tried changing drivers last time. So I guessed that my drivers had not changed dispite the fact i uninstalled/reinstalled using the guide on the AMD /ATI site.

So on a bunch of sites I saw people were using "Driver Sweeper" to get rid of the registry files and hidden bits of the ATI/AMD drivers. I used this application, it found; stuff removed it and then asked if i wanted to reboot. Which I figured after Uninstalling the Drivers and this program tooling around it was probably required sooner than later to finish the uninstall.

At this point the drivers are "uninstalled" and the generic windows driver is working because my resolution/aspect ratio is stuck at 4:3 and wont go 16:10/16:9. AND more importantly my USB devices were all still working.

I restart the computer and It loads windows and I try to type my password and nothing happens, The mouse cursor is in the middle of the screen and I can not move it, and there are no lights on my keyboard. The optical sensor in the bottom of my mouse Also does not light up.

I restart again, and check the BIOS, all USB ports are enabled, so I try booting in to safe mode. I can use my keyboard to work in the BIOS, and to select "Safe mode with networking" (vs safe mode with out)

When safe mode loads, same issue. No power to USB devices.

I tested a bunch of devices; xbox controler; USB memory stick, external HDD etc. and none work.

I don't know what to do; the mouse and keyboard work in the recovery partition installed on my HDD, but I really don't want to lose all that data. Ill probably end up using a live CD of linux to get my files and then format the PC if I can't figure out how to fix this.

Any suggestions?

Thank you

I got a new laptop recently (Windows 7 Home Premius SP1), and but there were several dozen updates that wouldn't install. After looking around online a bit, I eventually decided to go to msconfig and change the startup to only boot with windows programs, which solved that particular problem.

Now however I can't change it back to normal startup.

If I change it back and click apply, then when I go back in the setting is as before. If I just click "okay" and restart with new settings, then it does a selective startup anyway and reverts the settings.

Is there a way out of this?

Hey all,

Yesterday I installed Windows 7 RC (Build 7100) onto my computer. Everything worked fine until after I got home from work and booted it up. It was fine, without any error messages, but it gets stuck on the "Please Wait" screen after the logo splash. I can restart and run the machine in safe mode and it works fine (well, as fine as safe mode is).

System Specs:

Intel Quad-core 2.4 gHz processor
Nvidia 260 SSC video card 896mb

Another small detail that I want to add: I used the computer this morning before I went to work, and it worked fine. No changes were made between then and now, I'm even sure it wasn't turned on between the two periods.



I've been running my Windows 7 x64 machine for about 3 weeks without problem. All of my programs are installed on the SSD and the HDD is for data files. Simple. Easy.

I run dual display with no problem, 1920x1080 on the 24" LED (DVI), and extended to a 19" LCD (VGA).

My dad was kind enough to buy me a 32" 1080p Insignia TV for christmas. I bought a cheap HDMI cable online, and when it came in the mail i decided I would set my computer up to have 3 monitors. (I didn't know that my graphics card only supports 2 at a time, I know this now.)

So I plugged in the HDMI Cable to the TV and to the Computer. The 24" LED screen (my main one) Twitches for a moment then returns to normal, the TV comes on, and the 19" LCD goes blank. All is good except Aero magically shut off. After fiddling with the display settings and realizing i can only have two monitors at a time. I decide on the 24" and the 32" for now, but leave all three plugged in. I restart the computer in hopes of returning Aero. THe computer takes a VERY long time to start up and when it does, i'm presented with a dialog telling me that a page file has been created for me.
My page file SHOULD have been on my HDD (to keep room on my SSD, with 8GB of RAM i didnt think page file was THAT important).

I click the dialog and the page file settings open up. i go to check and make sure they are correct, but when i select the HDD from the listbox, everything stops working right. Page file dialogs go not responding. I open task manager and all looks good in processes. Start bar won't open. It looks like the computer is thrashing, but it never gets around to catching up with itself, so i shut it off and try again with the same results. Then i unplug everything but the DVI monitor, the mouse and the keyboard, and try again... same results. Tried safe mode... same results. So i shut it off and let it be for a day (i was pretty frustrated)

I come back today, turn it on and it hangs forever on the 'Starting Windows' boot screen. I shut it off and figure.. I didnt have that much on there, I might as well wipe the drive and start from scratch, thats the easiest solution, so i pop in the Windows 7 x64 DVD, reboot the machine, all looks good, and i go for install, and it Hangs forever on the 'Setup is starting...' screen with a spinning wheel cursor.

One more time i restarted the computer without the disc booted 'normally' and it hung on the 'Starting Windows' screen for a little while, then entered CHKDSK. I let that run, and after running for a bit, for 30 minutes, it sat saying 'CHKDSK is verifying Usn Journal...'

I have no idea what that means so here I am.

Thanks for reading my long story but i wanted to give as much detail as possible.
I appreciate any help that can be afforded, thanks,


PC Specs:
System Manufacturer/Model Number
Windows 7 Ultimate x64
AMD Phenom II x4 925 (2.8G/8M)
Gigabyte GA-770T - USB3
4X [CORE i7-DDR3] 2GB DDR3-1600 (8GB Total)
Graphics Card
PALIT GTS450 1GB (nVidia)
Sound Card
on board sound
Monitor(s) Displays
ViewSonic 1080p LED 24" DVI
Insignia 32" LCD HDMI
ThinkVision 19" LCD VGA
Microsoft - Wireless USB
120MM Liquid Cooler
Hard Drives
40GB INtel x25-V 2.5" SATA MLC-SSD
Internet Speed
Verizon FiOS - Basic


I searched before asking but none of these solutions helped me.

Three days ago my Fujitsu Siemens Pi 1536 suddenly crashed - the screen went crazy and I pushed my laptop's power button off. Then I turned it on and everything went okay - then I realized I have no audio drivers anymore. No sound, nothing. - 'No audio devices are installed.' - Windows can't detect a problem or automatically update.

I tried to reinstall them (Realtek) but this didn't help me. Tried every possible way to make things work. Uninstalled them; reinstalled them; installed them over the old ones; disabled and enabled... Still nothing.

Of course, after that I decided to reinstall my Windows 7 (clean install). I never had problems with installations until now. I boot from DVD and it loads the files, but then black screen comes with a cursor and restarts after 3 seconds. So it's kinda a restart loop. Burned Win 7 on five different DVDs - none of them work! It's the black screen with cursor over and over again.

Anyways, I finally succeeded to reinstall my laptop (clean install) and now I'm using Windows XP. After that I also installed all of my drivers and the only problem continues to be the audio. - In Device Manager there's no Realtek option.

So I still can use my laptop but there is no sound. I'm stuck and I'm going mad now. What the ... happened with my Fujitsu??? Is it a virus? Is my sound gone forever?

Anybody has a solution? I'd be sooo thankful!

Just tell me if you need more info about my laptop:

I have Fujitsu Siemens Pi 1536
Processor Intel (R) CPU T2300 @ 1.66 GHz 167 GHz
RAM 2.00 GB
32-bit Operating System

Last night after all the troubles with getting W7 Pro 64bit installed, I finally managed to do it using a USB.

This morning I start installing all my programs and I noticed that my "Windows Experience" number was 1.0 (it had formerly been 5.0). I assumed this was down to it not recognising my graphics card (Geforce 9600M GS).

I downloaded the drivers from Nvidia and installed them. Upon restarting, I received an unexpected error message giving me the option to repair the problem or run windows normally. The latter just caused the machine to restart everytime it was chosen, and the former took the system restore window.

Upon doing this it managed to get me back to the desktop and everything seemed fine. I tried installing the drivers again and it led to the same problem.

By this point I decided to try and reinstall windows from my USB stick. I performed the first section of this, it started on its own as its supposed to, and began trying to complete the installation. At the point where it said "Setup is starting services", a warning appeared saying:

"The computer restarted unexpectedly or encountered and unexpected error. Installation cannto proceed. To install Windows click OK to restart the computer and the installation."

Sure enough, clicking OK leads me to exactly the same message.

After getting sick of this I tried installing W7 for a third time and exactly the same thing happened. Now I am stuck with the choice of 3 Windows 7's on boot, all three leading to the same error.

I am completely lost, can anyone help?

Specs - 1 year old Samsung R560 Core 2 Duo 2GHz 250GB Formerly running 32bit Vista-->64bit W7 Pro

I have Windows 7 home premium, I'm having problems restarting. It says Logging off...but nothing happens and I end up holding the power button down to restart that way. This has been going on for at least a couple of weeks, but I've been too busy to mess with it. We've recently moved the computer from downstairs to upstairs. For a couple days after moving the comp., the battery backup was shutting the computer off by itself. The Backup battery isn't doing that anymore, but I still can't restart. Here's a copy of the minidump file. Attached Files (14.6 KB, 65 views) Share Share this post on Digg Technorati Twitter
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Join Date Jul 2009 Posts 7,900 Re: stuck at logging off screen BAD_SYSTEM_CONFIG_INFO (74)

What it means:

It can indicate that some critical registry keys and values are not present. (i.e. somebody used regedt32 to delete something that they shouldn't have) Booting from LastKnownGood may fix the problem, but if someone is persistent enough in mucking with the registry they will need to reinstall or use the Emergency Repair Disk.

Use system restore. If it fails, remove AVG and install MSE to replace it:

AVG - Download tools

Update drivers:

iaStorV.sys Wed Apr 08 19:57:17 2009
Intel Matrix Storage

ElbyCDIO.sys Fri Dec 18 00:25:16 2009
CDR Tools Elaborate Bytes AG

Update any other old drivers you have. Attach more crash dumps because this one looks incomplete:

Code: Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [F:aMinidumpD M P10910-34585-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:websymbols* Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02a67000 PsLoadedModuleList = 0xfffff800`02ca4e50 Debug session time: Sat Jan 9 21:35:23.925 2010 (UTC - 5:00) System Uptime: 0 days 0:00:19.532 Loading Kernel Symbols ............................................................... ............... Loading User Symbols ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 74, {2, fffff88003034ae0, 2, ffffffffc000014c} Probably caused by : ntkrnlmp.exe ( nt!CmpLoadHiveThread+23a ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* BAD_SYSTEM_CONFIG_INFO (74) Can indicate that the SYSTEM hive loaded by the osloader/NTLDR was corrupt. This is unlikely, since the osloader will check a hive to make sure it isn't corrupt after loading it. It can also indicate that some critical registry keys and values are not present. (i.e. somebody used regedt32 to delete something that they shouldn't have) Booting from LastKnownGood may fix the problem, but if someone is persistent enough in mucking with the registry they will need to reinstall or use the Emergency Repair Disk. Arguments: Arg1: 0000000000000002, (reserved) Arg2: fffff88003034ae0, (reserved) Arg3: 0000000000000002, (reserved) Arg4: ffffffffc000014c, usually the NT status code. Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x74 PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80002f5682a to fffff80002ad8f00 STACK_TEXT: fffff880`03034a28 fffff800`02f5682a : 00000000`00000074 00000000`00000002 fffff880`03034ae0 00000000`00000002 : nt!KeBugCheckEx fffff880`03034a30 fffff800`02d7c166 : 00000000`02a01c4c fffffa80`09284790 00000000`00000080 fffffa80`069a5b30 : nt!CmpLoadHiveThread+0x23a fffff880`03034d00 fffff800`02ab7486 : fffff880`03164180 fffffa80`09284790 fffff880`0316efc0 fffff880`01416bf0 : nt!PspSystemThreadStartup+0x5a fffff880`03034d40 00000000`00000000 : fffff880`03035000 fffff880`0302f000 fffff880`03034110 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: nt!CmpLoadHiveThread+23a fffff800`02f5682a cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!CmpLoadHiveThread+23a FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600 FAILURE_BUCKET_ID: X64_0x74_nt!CmpLoadHiveThread+23a BUCKET_ID: X64_0x74_nt!CmpLoadHiveThread+23a Followup: MachineOwner fffff800`00ba5000 fffff800`00baf000 kdcom kdcom.dll Tue Jul 14 04:31:07 2009 (4A5BDFDB) fffff800`02a1e000 fffff800`02a67000 hal hal.dll Tue Jul 14 04:27:36 2009 (4A5BDF08) fffff800`02a67000 fffff800`03044000 nt ntkrnlmp.exe Tue Jul 14 02:40:48 2009 (4A5BC600) fffff880`00c15000 fffff880`00c59000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 04:29:10 2009 (4A5BDF66) fffff880`00c59000 fffff880`00c6d000 PSHED PSHED.dll Tue Jul 14 04:32:23 2009 (4A5BE027) fffff880`00c6d000 fffff880`00ccb000 CLFS CLFS.SYS Tue Jul 14 02:19:57 2009 (4A5BC11D) fffff880`00ccb000 fffff880`00d8b000 CI CI.dll Tue Jul 14 04:32:13 2009 (4A5BE01D) fffff880`00d8b000 fffff880`00de7000 volmgrx volmgrx.sys Tue Jul 14 02:20:33 2009 (4A5BC141) fffff880`00de7000 fffff880`00df8000 Npfs Npfs.SYS Tue Jul 14 02:19:48 2009 (4A5BC114) fffff880`00e00000 fffff880`00e4c000 volsnap volsnap.sys Tue Jul 14 02:20:08 2009 (4A5BC128) fffff880`00e53000 fffff880`00ef7000 Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F) fffff880`00ef7000 fffff880`00f06000 WDFLDR WDFLDR.SYS Tue Jul 14 02:19:54 2009 (4A5BC11A) fffff880`00f06000 fffff880`00f5d000 ACPI ACPI.sys Tue Jul 14 02:19:34 2009 (4A5BC106) fffff880`00f5d000 fffff880`00f66000 WMILIB WMILIB.SYS Tue Jul 14 02:19:51 2009 (4A5BC117) fffff880`00f66000 fffff880`00f70000 msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE) fffff880`00f70000 fffff880`00fa3000 pci pci.sys Tue Jul 14 02:19:51 2009 (4A5BC117) fffff880`00fa3000 fffff880`00fb0000 vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB) fffff880`00fb0000 fffff880`00fc5000 partmgr partmgr.sys Tue Jul 14 02:19:58 2009 (4A5BC11E) fffff880`00fc5000 fffff880`00fda000 volmgr volmgr.sys Tue Jul 14 02:19:57 2009 (4A5BC11D) fffff880`00fda000 fffff880`00ff4000 mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A) fffff880`01000000 fffff880`0103a000 fvevol fvevol.sys Tue Jul 14 02:22:15 2009 (4A5BC1A7) fffff880`0103e000 fffff880`0115c000 iaStorV iaStorV.sys Wed Apr 08 19:57:17 2009 (49DCD76D) fffff880`0115c000 fffff880`011ba000 msrpc msrpc.sys Tue Jul 14 02:21:32 2009 (4A5BC17C) fffff880`011ba000 fffff880`011f4000 rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A) fffff880`01200000 fffff880`0124c000 fltmgr fltmgr.sys Tue Jul 14 02:19:59 2009 (4A5BC11F) fffff880`0124c000 fffff880`01260000 fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481) fffff880`01260000 fffff880`01276000 disk disk.sys Tue Jul 14 02:19:57 2009 (4A5BC11D) fffff880`01276000 fffff880`0127f000 rdprefmp rdprefmp.sys Tue Jul 14 03:16:35 2009 (4A5BCE63) fffff880`0127f000 fffff880`0128a000 Msfs Msfs.SYS Tue Jul 14 02:19:47 2009 (4A5BC113) fffff880`0128f000 fffff880`013ab000 iaStor iaStor.sys Fri Jun 05 04:53:40 2009 (4A287AA4) fffff880`013ab000 fffff880`013b6000 amdxata amdxata.sys Tue May 19 20:56:59 2009 (4A12F2EB) fffff880`013b6000 fffff880`01400000 fwpkclnt fwpkclnt.sys Tue Jul 14 02:21:08 2009 (4A5BC164) fffff880`01405000 fffff880`015a8000 Ntfs Ntfs.sys Tue Jul 14 02:20:47 2009 (4A5BC14F) fffff880`015a8000 fffff880`015c2000 ksecdd ksecdd.sys Tue Jul 14 02:20:54 2009 (4A5BC156) fffff880`015c2000 fffff880`015ed000 ksecpkg ksecpkg.sys Tue Jul 14 02:50:34 2009 (4A5BC84A) fffff880`015ed000 fffff880`015ff000 mup mup.sys Tue Jul 14 02:23:45 2009 (4A5BC201) fffff880`01600000 fffff880`01660000 NETIO NETIO.SYS Tue Jul 14 02:21:46 2009 (4A5BC18A) fffff880`01660000 fffff880`01668000 spldr spldr.sys Mon May 11 19:56:27 2009 (4A0858BB) fffff880`01668000 fffff880`01671000 hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA) fffff880`01672000 fffff880`016e5000 cng cng.sys Tue Jul 14 02:49:40 2009 (4A5BC814) fffff880`016e5000 fffff880`016f6000 pcw pcw.sys Tue Jul 14 02:19:27 2009 (4A5BC0FF) fffff880`016f6000 fffff880`01700000 Fs_Rec Fs_Rec.sys Tue Jul 14 02:19:45 2009 (4A5BC111) fffff880`01700000 fffff880`017f2000 ndis ndis.sys Tue Jul 14 02:21:40 2009 (4A5BC184) fffff880`017f2000 fffff880`017fb000 rdpencdd rdpencdd.sys Tue Jul 14 03:16:34 2009 (4A5BCE62) fffff880`01800000 fffff880`019fd000 tcpip tcpip.sys Tue Jul 14 02:25:34 2009 (4A5BC26E) fffff880`01a00000 fffff880`01a25000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 02:38:51 2009 (4A5BC58B) fffff880`01a25000 fffff880`01a2e000 RDPCDD RDPCDD.sys Tue Jul 14 03:16:34 2009 (4A5BCE62) fffff880`01a34000 fffff880`01a64000 CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E) fffff880`01a64000 fffff880`01a72000 crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD) fffff880`01a72000 fffff880`01b8e000 dump_iaStor dump_iaStor.sys Fri Jun 05 04:53:40 2009 (4A287AA4) fffff880`01b8e000 fffff880`01ba1000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F) fffff880`01ba1000 fffff880`01bcb000 cdrom cdrom.sys Tue Jul 14 02:19:54 2009 (4A5BC11A) fffff880`01bcb000 fffff880`01bd4000 Null Null.SYS Tue Jul 14 02:19:37 2009 (4A5BC109) fffff880`01bd4000 fffff880`01bdb000 Beep Beep.SYS Tue Jul 14 03:00:13 2009 (4A5BCA8D) fffff880`01bdb000 fffff880`01be9000 vga vga.sys Tue Jul 14 02:38:47 2009 (4A5BC587) fffff880`01be9000 fffff880`01bf9000 watchdog watchdog.sys Tue Jul 14 02:37:35 2009 (4A5BC53F) fffff880`02e00000 fffff880`02e8a000 afd afd.sys Tue Jul 14 02:21:40 2009 (4A5BC184) fffff880`02e8a000 fffff880`02e93000 wfplwf wfplwf.sys Tue Jul 14 03:09:26 2009 (4A5BCCB6) fffff880`02e9e000 fffff880`02ebc000 tdx tdx.sys Tue Jul 14 02:21:15 2009 (4A5BC16B) fffff880`02ebc000 fffff880`02ec9000 TDI TDI.SYS Tue Jul 14 02:21:18 2009 (4A5BC16E) fffff880`02ec9000 fffff880`02f3e000 avgtdia avgtdia.sys Mon Nov 02 15:26:13 2009 (4AEEDDF5) fffff880`02f3e000 fffff880`02f83000 netbt netbt.sys Tue Jul 14 02:21:28 2009 (4A5BC178) fffff880`02f83000 fffff880`02fdb000 sbtis sbtis.sys Mon Jul 13 22:34:20 2009 (4A5B8C3C) fffff880`04000000 fffff880`04026000 tunnel tunnel.sys Tue Jul 14 03:09:37 2009 (4A5BCCC1) fffff880`04026000 fffff880`0403c000 intelppm intelppm.sys Tue Jul 14 02:19:25 2009 (4A5BC0FD) fffff880`04058000 fffff880`0407e000 pacer pacer.sys Tue Jul 14 03:09:41 2009 (4A5BCCC5) fffff880`0407e000 fffff880`04094000 vwififlt vwififlt.sys Tue Jul 14 03:07:22 2009 (4A5BCC3A) fffff880`04094000 fffff880`040a3000 netbios netbios.sys Tue Jul 14 03:09:26 2009 (4A5BCCB6) fffff880`040a3000 fffff880`040be000 wanarp wanarp.sys Tue Jul 14 03:10:21 2009 (4A5BCCED) fffff880`040be000 fffff880`040d2000 termdd termdd.sys Tue Jul 14 03:16:36 2009 (4A5BCE64) fffff880`040d2000 fffff880`04123000 rdbss rdbss.sys Tue Jul 14 02:24:09 2009 (4A5BC219) fffff880`04123000 fffff880`0412f000 nsiproxy nsiproxy.sys Tue Jul 14 02:21:02 2009 (4A5BC15E) fffff880`0412f000 fffff880`0413a000 mssmbios mssmbios.sys Tue Jul 14 02:31:10 2009 (4A5BC3BE) fffff880`0413a000 fffff880`04145000 ElbyCDIO ElbyCDIO.sys Fri Dec 18 00:25:16 2009 (4B2AAFCC) fffff880`04145000 fffff880`04154000 discache discache.sys Tue Jul 14 02:37:18 2009 (4A5BC52E) fffff880`04154000 fffff880`04172000 dfsc dfsc.sys Tue Jul 14 02:23:44 2009 (4A5BC200) fffff880`04172000 fffff880`04183000 blbdrive blbdrive.sys Tue Jul 14 02:35:59 2009 (4A5BC4DF) fffff880`04183000 fffff880`04189bc0 avgmfx64 avgmfx64.sys Tue Oct 13 10:25:18 2009 (4AD42B5E) fffff880`0418a000 fffff880`041f7000 avgldx64 avgldx64.sys Sun Sep 20 18:04:15 2009 (4AB6446F)

(Solution on last post, but the short version is that I had to use the Device Manager to "Uninstall the hardware" for my built-in SD card reader, so that Windows just forgets that the hardware exists. I can't use it anymore, but that's cool with me. I'll trade my card reader for my sanity any day of the week.)

I've seen several posts here about similar issues, which I suspect to be connected:

I've got the RC on my laptop, and things are great. At some point, though, explorer.exe gets weird and refuses to refresh things. Copy and paste a file, and it won't show up. Push F5-- ah, there it is. Same if you delete a file, or create a new one.

Also, when I open a new explorer window, it's a 1 in 10 chance that it'll work. When it doesn't work, it acts like it's trying to find drives, folders, etc. Virtually nothing shows up in the tree at the left, or in the main panel on the right. (See attached image.) Typing addresses directly into the address bar, or using a command prompt to go to locations works perfectly well, still. Programs that are currently running have no trouble accessing specific folders, but usually hang when trying to view My Computer.

When trying to shut down, restart, hibernate or sleep, the computer will get stuck on the "Shutting down..." screen, or on a black one if trying to sleep. Nothing ever happens after that. I've let it sit overnight, just to be sure, and it never completed the task.

I created a Restore Point after I reformatted and was convinced that all was well-- I disabled updates after that, didn't install any new drivers, software, or hardware. Yet suddenly the issue resumed one day. I restore to said Restore Point, and the problem does NOT go away.

I have stopped every conceivable service, killed every process possible, and dug deep into clearing caches and carefully tweaking registry spots where it seemed possibly relevant.

This has nothing to do with some of the common suggestions made in other posts, including ISO mounting utils (these mostly no longer cause problems in the RC anyway), and all of my drivers are up to date. If you suggest anything of the sort, you will have proven to me that you did not read past my initial description of the issue.

Basic computer specs:
HP TouchSmart tx2
Windows 7 RC x64
Computer is a tablet, with Multitouch, built-in fingerprint reader, and IR sensor for a media remote.

Please-- I'm pleading with anybody to reveal their helpful info, if they have any. I'd kill babies just to know what the culprit element is. If there simply is no solution, I'll accept that, but I NEED to know what's causing it. My technical experience is high, yet I cannot get to bottom of it.

Hey guys first post....

win 7 while browsing, suddenly restarted, I don't recall any updates being installed, but on reboot no start up programs run. Programs like firefox and itunes don't open, explorer opens and im able to browse my computer fine, everything seems to be fine but just wont open any programs, not limited to exe files either.
Have attempted to fix windows files by chucking in my win 7 disk but i get an error when it reboots 0xc0000142 winpeshl.exe failed
followed these instructions : Repair Install - Windows 7 Forums

I cant run AVG to scan for any virus, did manage to run windows defender but came up clean. Have also booted into safe mode and tried system restore, but no change

sorta stuck now not sure what could be at fault, havent messed with the registery as I dont know what im doing :|

any help would be appreciated :ar!

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