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Is anyone else stymied by the inability to start the Background Intelligent Transfer service (BITS) to enable the "new, improved" automatic Windows Update?

I've tried several recommended solutions in their Windows Update forums (ironic that one must consult with other forlorn users to find answers to MS issues) and the MS Knowledge Base (I cannot say that I have exhausted all KB possibilities) and have since opened a ticket with MS Support.

If anyone has successfully enabled BITS I'd love to hear about it.


Jon Frost

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6050 Mb
Graphics Card: Intel(R) HD Graphics Family, -1262 Mb
Hard Drives: C: Total - 699443 MB, Free - 332975 MB;
Motherboard: TOSHIBA, PEQAA
Antivirus: avast! Antivirus, Updated and Enabled

I am convinced that my computer has been dishonored and is trying to commit Hari-Kari.

This year-old Toshiba P755 came with Win 7 installed. This August after an automatic Windows Update it failed to startup properly. After logging in Explorer would freeze.

I was able to start up in Safe Mode. Windows Update log showed that a half dozen updates had just been installed, and several had failed.

I used Recovery and selected a restore point just before the update. All went OK and the computer now worked until the next time I shut down, whereupon it headed off to re-install the updates. This time I noticed it hung in the Installing Updates, do not turn off your computer" screen for many, many hours, eventually failing to install them.

I repeated this cycle three times over the next few days, growing more desperate each time. Finally I found a kb on the MSDN site that sounded applicable. It had me download and install a "Mr. Fixit" utility. I did so, got one more lockup, then upon entering Safe Mode saw a new option: Repair Startup or some such. I tried it and lo, it worked. No more endless "Installing Updates" messages.

I then changed the Windows Update mode to manual. It still sent me messages about updates being available, so I then turned off the Windows Update service.

All was quiet for three weeks. Then last Friday the same drill - hung after logging in. (The symptoms are: black screen; use Task Manager to close and then restart explorer.exe, whereupon you get the desktop and can run 3rd-party pgms, but anything MS-related like control panel crashes the system requiring a cold boot.)

Only this time it has invented a more ominous way to die. I did the Safe Mode->Control Panel->Recovery drill (I can do it in my sleep now) and, uh-oh, it says I have no restore points! I used to have dozens....

Looking at the update log, I only see three update that (I think) are when I installed Mr. Fixit. I went ahead and uninstalled them anyway. The computer wanted a reboot, and once again locked on the "configuring Updates" screen.

Now I can only start up in Safe Mode with Networking, which is how I am able to write this.

1) With no restore points to choose, what do i try next to catch the startup bug?
2) How do I keep this from happening again?


I have Win7 64 bit on a PC that's about 4 months old. I had automatic Windows update enabled but I choose when and if to install Windows updates. When I run the install process it gets to the restart and reboots but it tells me that there has been a problem with the updates and tells me it's "Reverting Changes' then reboots.
I checked out which updates failed and downloaded each file individually from MS, installed them one by one and it looked as thought they had taken until I rebooted then I got the same failure/reverting changes message. I guess that somehow the Update procedure has been damaged somehow but i'm unsure of how to fix it.
I would appreciate guidance if anyone has had this issue and managed to solve it.

I am running Windows 7 Ultimate, 32 bit on a compaq computer and find that I am locked out of being able to make changes to the settings of Windows Update. When I open the program (as Administrator) and click on Change Settings there is a block at the top of the screen which states Some settings are managed by your system administrator. More information.

The options are greyed out so I cant make any changes. They are preselected as:

Install updates automatically (recommended)Install new updates Every day at 3:00amGive me recommended updates the same way I receive important updatesAllow all users to install updates on this computer.

So far I have tried:

Searching this and other forums for answers,Modifying Group Policy to remove any restrictions I can find,Installing and running the Fix It 50202 program from Microsoft, to "reset" Windows Update. I ran this in both the normal and aggressive modes,Downloading and running Reset Windows Update History and Reset Re-register Windows update Components.Shutting down the Norton Internet Security 2011 Program to see if it was blocking the access.Uninstalling (then reinstalling) the Norton program.Taking Ownership of all the files on the C drive, just to be sure.

It seems that the computer does not give me true administrator privileges. I should mention that the hard drive failed a few months ago and when the computer repair place put in the new one, they reinstalled the Ultimate version of Windows 7, not the Home Premium I had before the failure, (if that matters at all). I spoke with the fellow there and he had no idea what the problem may be but suggested I bring it in so he could have a look, (and charge me).

Id appreciate any suggestions of how I may once again take control of the computer and particularly the settings for Windows Update as it hijacks the system at times, loads the updates, and then restarts, regardless of what I am doing at the time, causing data losses.

I got this email today and before I go ahead and do what is asked clicking on email links, I want to know why I would do this ever, and is this a hoax a virus or an invitation for SPAM? I have automatic windows 7 updates ON all the time and get frequent updates that have nothing to do with my email accounts. What account would they suspend? I never get emails from Windows or Microsoft.
It has come to our attention that your Microsoft windows Installation records are out of date. Every Windows installation has to be tied to an email account for daily update.
This requires you to verify the Email Account. Failure to verify your records will result in account suspension. Click on the Verify button below and enter your login information on the following page to Confirm your records.

I've just tried twice to install Win7 Service Pack 1 on a relative's Acer desktop PC - which runs ZoneAlarm anti-virus, but has very little else apart from Word installed.

Each time, the download and install process seemed to go OK; however, when the system rebooted, it displayed the Windows startup logo, but at the point where the logo goes away and you expect to see the mouse appear, it just froze with a blank grey screen. I left it for a while, but nothing happened.

Eventually, I power-cycled the PC and an error message was displayed and a Windows boot selection was offered: Repair (recommended) or Start Normally. Choosing 'Start Normally' repeated the boot and freeze sequence. Choosing 'Repair' started the startup repair procedure, which failed with 'The operating System is incompatible with Startup Repair'. Trying the 'Advanced Restore' procedure reported 'No restore points', although I had explicitly created one before the update, and the update itself creates one.

I managed to fix it by running 'Startup Repair from the original Windows 7 installation DVD.

The PC works fine now, but Service Pack 1 isn't installed. I have had to turn off automatic updates so that it won't get installed.

Does anyone know what the problem might be, or suggestions for a fix?

Failing that, is there a way to disable the 'Service Pack 1' entry in 'Windows Updates' so that automatic updates can be enabled?

Am I the only one with a problem here? A sea of updates that on the whole have come down without a problem with "automatic updates active" (sorry Susan Bradley!). Then April 14th it started with C++ 2008 failure. Then 12th of May a string of failures. I have gone back to restore point April 10th and tried again. I have tried the troubleshooter in the updates. none work. They are marked as important. Is there anyone else with this problem and what should I do?

Haven't had a problem before now, but I unfortuntely choose to have my Dell XPS running Windows 7 64 bit automatically update itself (I had foolishly not had any problems before now for years).

Now, in the August Microsoft Security update, there were 7 Important updates to apply.

I cannot instruct it to NOT install them, even though I uncheck their boxes.

The machine boots fine.
It begins the update process.
It requires a reboot to finish.
It reboots.
It tries to apply the 7 updates.
It fails. "Failure to configure Windows updates"
It reboots.
It undoes the updates.
Then allows me to login.

Happens every time I boot up now, and has been for the last week. My other two machines were not affected by this.

Is there anyway to undo the updates entirely once I log in? They show up on the control panel under the updates, I uncheck them, but Windows still tries to install them even though I undone the install.

Thoughts? Or is there a better forum choice for this?

Windows 7 PROBLEM with USB 3.0 , For Some Rev. 1.2

Platforms: Dell Dimension 4550 3.06 Ghz P4 HT enabled
Dell Dimension 4500 2.80 Ghz P4
Addonics Host Controller 2-Port USB 3.0 PCI Controller AD2U3PCI
WD My Book Essential 1130 2TB USB 3.0 / 2.0 external drive
Transcend JF700 USB 3.0 16GB flashdrive
Transcend JF700 USB 3.0 32GB flashdrive

Operating Systems:

Windows XP SP3 with NECEL-USB3-Host-Driver-10170-setup - works flawlessly

Windows 7 Home Premium SP1 with RENESAS-USB3-Host-Driver-21281-setup - problematic
Anything from 1 to 10 re-installations of USB 3.0 driver required for connection to take effect
Once achieved, connection is solid, can backup etc BUT lost on restart - [Definitely NOT USB 2.0 performance, tested]

Windows 8 Consumer Preview with Renesas USB 3.0 eXtensible Host Controller - 0096 (Microsoft) This driver is Native to WIN 8, when uninstalled , RE-installed automatically with 'Scan for Hardware Changes' or Restart
Anything from 0 to 6 re-installations of USB 3.0 driver required for connection to take effect
Once achieved, connection is solid, can backup etc BUT lost on restart - [Definitely NOT USB 2.0 performance, tested]

OBJECT: Demonstrate that problem lies with WIN 7 / WIN 8 - Once connected, that will let your Host Controller, USB 3.0 drivers and CHIPSET, off the hook


A. Use USB 2.0 - Until the Windows 7 team get their fingers out, time lost trying to make USB 3.0 work, better used with that (slower) Backup.

B: For those who want USB 3.0 to work and have the thrill of faster Access/BackUp

1. TOOLS: (USB 3.0 Host Controller PCI/PCI-e in your machine or on MotheBoard)
USB 3.0 Extention Cable (NOT 2.0), for ease of access(!)
USB 3.0 HDD External Drive AND/OR Flashdrive- USB 3 AND/OR USB 2**
[FlashDrive highly recommended for TroubleShooting]

** Host Controller and Ext. Cable can also handle USB 2.0, USB 1.1 - Part of WIN 7 weirdness is when connected, on occasion, USB 2.0 Flash Drive NOT recognised (although connection sound, LED, made) - Problem Not experienced with WIN 8 - Solution: Re-install driver - Step 2.(a)

2.(a) INSTALL USB 3.0 Host Conroller Software/Driver (see list below)
(specific to manufacturer of Card/MOtherBOard )
- IF WIN 8 - not necessary - Native/BuiltIn xHCI

REMOVE Flash Drive and/or External HDD - Devices - Inhibits/slows Install

*** IMPORTANT *** Switch OFF Windows Update OR Disconnect from Internet
Windows Update slows down/plays havoc with Install, drivers are on Disk

IF ' [[Your Device is ready to Use]' message not appear (WIN 7 only), re-install - Step 2.(a)
TIP*** Locate Downloaded Driver (Application) with Explorer and 'Send Shortcut to Desktop' - you may have to repeat re-install x no.Times

PLUG IN USB 3.0 Extension Cable (Otherwise you'll be on your knees, many,many times - unless it's a Laptop) to your USB 3.0 PORT

(b) PLUG IN USB 3.0 OR USB 2.0 FlashDrive - LED flashing, staying On, b-boing on speakers? - Good - Autoplay Window up? (might not be enabled) so check My Computer - Drive shown as 'Removable Drive'? - SUCCESS

3. ROUTINE for Multiple Attempts to coax WIN 7 into USB 3.0 connectivity:

REMOVE Flash Drive and/or External HDD - Devices Inhibit/slow Install

(a) Start/Control Panel/Hardware&Sound then OPEN Device Manager (leave open)

(b) Expand - Universal Serial Bus Controllers - (bottom or near to)
Locate - Renesas Electronics USB 3.0 Host Controller - [OR Other] (Ignore Root Hub)
Right click - select - Uninstall - Ok (If you tick box for 'delete driver', you'll need to re-install drivers) Step 2.(a)

REMOVE Flash Drive and/or External HDD

(c) Device Manager - Action (pull down menu) - Click on 'Update Driver Software..' / 'Scan for Hardware Changes'
What you want to see: [installing Device Driver Software] (Not shown WIN8)
Then: [Your Device is ready to Use] Good, but no guarantee of success - failure message?
(There are 'Intermediate' Stages eg. Led On/Sound But No autoplay/Drive shown)
Repeat Step 3.(b)

PLUG IN Flash Drive and/or External HDD - Connection? then - (see Step 2.(b))
IF NOT - REPEAT Step 3.(b) (As many times as you can bear, my limit - 10 times per session) ( 6 times for WIN 8)
(IF you're getting nowhere , re-install driver - Step 2.(a)

AVOID ReStarting/BOOT with USB 3.0 Devices Plugged in Port
it may slow things up

USB 3.00 Host Controller Software/Drivers tried on this Platform:
For example (you may have Mahufacturer other than NEC/Renesas)

USB3.0_allOS_2.1.28.1_PV (from Intel!)
renesas_nec_usb3_2.1.32.0 ( Also Lenovo

All tried and working on this PLATFORM (Using latest)


This is a controversial topic, only in the sense that searches reveal many users with this problem and apparent silence from Microsoft (not slagging off, I am a fan)
For Example: Microsoft Answers yields zilch for 'USB 3.0' search

The fact that Microsoft are now collaborating with Renesas (was NEC) on WIN 8 Native (builtin in O/S) driver:
Renesas USB 3.0 eXtensible Host Controller - 0096 driver means that it should work and any solution applied to WIN 7.

This cannot be a priority for Microsoft, only gentle pressure from users might help.

PROBLEM: Some Installations with WIN 7 don't encounter USB 3.0 bug, so:
Host Controller Hardware Card / Firmware OR
Host Controller Software/Drivers OR
CHIPSET [ Ivy Brridge etc. - That leaves most of us, far behind]

MY ARGUMENT and Simple Logic is:

IF USB 3.0 works flawlessly with WINDOWS XP
THEN Installations of WIN 7 and WIN 8 on the same Platform (Same Hardware),
which exhibit no other problems and are perfeclly stable, should work.
Once connection is established, USB 3.0 works flawlessly - no breaks or drops [Definitely NOT USB 2.0 performance, tested]

There are enough clues above, for someone knowledgeable to push the envelope along,

Putting it simply, WIN 7 / 8 are 'weak' in STARTING process even though Device Manager reports 'This device is working properly.'
It might reside at the Boot/Logon stage

BEWARE of 'Intermediate' Stage in Above Install/Re-Install Routine:
FlashDrive LED is on, Host Controller - 'This Device is woking properly' (Properties)
but no sound or Drive in Computer/Explorer - or Disk Drive in Device Manager persevere with Step 3.
[not impossible, but impractical to attempt with Ext. HDD with weak LED]

No guarantee that this Method Operandi will NOT harm your Windows O/S,
but This PLATFORM has suffered NO ill effects, after 1K+ attempts... WINDOWS is
pretty robust animal
Project started with Windows 7 install Nov'11
'It's like priming a pump, eventually less attempts are required (System learning?)

At no time has connection, once established, dropped on this PLATFORM and
(Disconnected). Set Disk Drive-Properties- Policies - Quick Removal (Default) in
Device Manager

"This is as RANDOM AS IT GETS" - Ed.

Possible clue: WIN 8 came up with this error in Device Manager (USB Mass Storage Device) - 'Port Reset Failed' - {Code 29) when Flashdrive plugged in on BOOT/LOGON

That's all folks

PS. What ever you do, don't mention the CHIPSET, I mentioned it once but i think i got away with it... (Oh no you didn't) {Courtersy of PCReview, Seven Forums)

May 14, 2012

Windows 7 PROBLEM with USB 3.0 For Some (this)
Windows 7 PROBLEM with USB 3.0 PART TWO - Continuing Quest
Windows 7 PROBLEM with USB 3.0 PART THREE - Interim Report
Windows 7 PROBLEM with USB 3.0 PART FOUR - Green Shoots

Links: Documents & Images
(Windows 7 PROBLEM with USB 3.0 _Part_3a.rtf for snap a.)
(Windows 7 PROBLEM with USB 3.0 _Part_3b.rtf for snap b.)

Part One: (Part One) (here)
Part Two: Continuing Quest
Part Three: Interim Report
Part Four Green Shoots

Hi to everybody, here is the problem:

About twenty days ago, win8 did some automatic updates, it rebooted, but after that "update failure, rolling back" with error code 0x800f0922.
Since that moment:
- it does not install any other update (same error code for everything). I "cleaned" windows update with a procedure described online, in a way that it restarts from scratch, but same thing happens. I've even tried with winupdate diagnosing app which indeed fixes something, winupdate seems to work but after reboot same error again
- every some hours it appears a message like "please activate windows" (it never did it up to now); now, I bought this pc with a licensed win8, so clearly my win is original, but if I click on "activate" it says "unable to activate please contact microsoft" (I have internet connection etc etc, no firewall no antivirus etc etc).
- I tried to restore my win key with an app which is designed to this purpose (I backupped my win key several months ago): it says "unable to restore win key" too.
- I tried to restore a restore point of about 30-40 days ago, but after it restored it successfully, same problems again.

What can I do to fix this?
Summary of the problems: 1) win8 lost activation and can't reactivate win even if it is original 2) every update fails with error 0x800f0922.

Any help would be hugely appreciated,
thank you in advance, I'm getting crazy!


DriverBoost Pro, a driver update tool created by MaxPro Software Inc., automatically updates Windows 7 drivers helping users avoid hardware failure, system crashes and other device malfunctions. The finely-tuned algorithms of the award-winning DriverBoost Pro are so effective that it is quickly being recognized as the industry leader in device updates. DriverBoost Pro has received a number of ...


I recently purchased the parts for a new custom machine and put it together and installed Windows 7 x84. Initially there were no problems and the machine would happily boot into windows and allow me to use the system with no hiccups. However, after I began downloading and installing updates for Windows and the graphics card on subsequent reboots the machine would only boot to the login screen and then immediately change to the 'Windows is shutting down' screen. No error messages of any kind, it simply went straight to shutdown mode.

Also, if I rebooted using 'Last known good configuration' the machine would start up fine again. However, I was unable to boot to any mode other than this. I have tried restoring the system to a previous working condition to no avail, and none of the windows diagnostics tools can find any problems.

Here are the specs for the machine:

Intel i5-750 cpu
Gigabyte P55-UD3L Motherboard
2x2 gig G.Skill ram
Samsung 500 g hard drive
Sapphire Radeon HD 4850 graphics card
Seasonic SS-550HT power supply

Any help at all on this would be greatly appreciated, as I'm at my wits end trying to find a solution for this through searches.

edit: small update

I've now reinstalled Windows 7 5+ times with the same results every time. Every time I MUST reset all BIOS settings to factory optimized defaults and delete and repartition the hard drive or Windows WILL NOT install. If anything is left on the hard drive it fails to install, and if ANY changes are made to BIOS it fails to install. This includes things as basic as changing the boot order for devices (such as cd rom being first priority to HD being first). During these failures I get error messages as follows: 'Windows cannot be configured to run on your systems hardware." If I do all these things(resetting BIOS and reformatting all partitions) I can successfully install Windows and boot it up, but inevitably after the second or third restart of the machine it goes back to automatically shutting down at the login screen.

another small update:

As of right now I am on my sixth reinstall and now Windows will not install no matter what changes I make to the BIOS or HD.

As an aside I also cannot install XP Pro seemingly no matter what changes I try.

Might it be possible I have a faulty MB or HD, or is there some quick and easy fix I am missing?

I'm working on upgrading a Dell Latitude D830 from Vista Ultimate (32-bit) to Windows 7 Ultimate (32-bit) retail. I opted to do an upgrade instead of a clean install for the sake of time.

The system has 2 network adapters installed, a Dell 1390 WLAN mini-PCI adapter and a Broadcom NetLink 57xx adapter.
Before the upgrade, there were no internet access problems and both adapters worked as expected. They both were able to obtain an IP address automatically, connect to the internet, and ping and tracert.

During the Windows 7 upgrade (instead of the clean install), I selected the option to download new updates during the install, but couldn't due to some connectivity issue (probably some firewall, although I disabled/uninstalled any and all security applications). Therefore, the installation continued without downloading the most recent updates, not a big deal, but the standard W7 drivers were probably used during the upgrade.
After the upgrade, the system appeared to operate normally; no issues cropped up as I booted the system, no error messages, etc.

I realized after booting from complete that I was having a connectivity issue, and then Network and Sharing Center reported "No Internet Access".
I noticed as I disabled each adapter and re-enabled them, there was a significant delay when "identifying the network" and each time, the system decided I was on an "unidentified network". In addition, when I went in to each adapter's details, I noticed neither adapter had a valid IP address, and both continually revert to the system default of 169.x.x.x.

I tried the following steps to resolve the issue:
- I reinstalled each adapter's W7 driver from their respective websites, to no avail.
- I tried using the standard W7 driver included with W7, to no avail.
- I uninstalled each adapter and restarted the computer. The adapter would reinstall, but the problem persisted.
- I disabled each adapter and re-enabled each adapter, to no avail.
- I checked DHCP was enabled on each adapter and the DHCP service was Started, still no IP address.
- I set each adapter's IP address to a valid static address. I was then able to Identify the network as a Home network, but I still had "No Internet Access" showing.
- I disabled IPv6 on each adapter by unchecking the box under the adapter properties
- I disabled IPv6 by adding a registry entry, DisableComponents set to decimal 255 under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpip6Parameters
- I disabled the Apple Bonjour service to no avail
- I disabled the Windows firewall entirely
- I double-checked there were no firewall/security applications installed or running, both via TaskMgr and Services
- I ran the command "netsh int ip reset reset.txt" and it completed successfully, but after the restart, still "No Internet Access"
- I ran the command "netsh winsock reset" and it completed successfully, but after the restart, still "No Internet Access"
- I tried these steps for each adapter with the other adapter disabled to prevent conflicts
- I tried a new adapter, Netgear WNDA3100, which installed fine, but the same problem still persisted, "No Internet Access" and no IP address assigned
- I tried upgrading my WRT54G to a new WRT160N. Everything set up correctly, the router got a WAN IP address, but the laptop still reported "No Internet Access" after reconnecting to the new router
- When attempting to ping or tracert, with either adapter enabled, and the IP address set to DHCP or static, I receive the error "General failure" on every ping attempt

Please help as I am still unable to access the internet via both a wireless adapter AND a wired adapter!

- I believe the issue is NOT driver related as the problem exists for both adapters
- I have 2 other laptops that can connect to the internet without a problem, via the same router. They both obtain an IP address from the router, and can also be set to static.
- I have another laptop, a Dell Inspiron 1525, that I also upgraded from Vista Ultimate (32-bit) to Windows 7 Ultimate (32-bit) at the same time, and it is NOT experiencing ANY of these issues. It connected to the internet before AND after the upgrade successfully, and is still working right now. Under W7, it can obtain an IP address automatically and can also be set to static, both still allow the system to reach the internet.

Is it possible to reinstall the TCP/IP components via Add/Remove Windows Features?
Would running sfc /scannow possibly repair a corrupted TCP/IP stack or TCPIP.sys?
Can I try repairing the installation using the W7 disk?

Please let me know if you have any ideas on how to resolve this issue.

Thanks so much, I'm very much looking forward to a response.

Hi, all!

I know how to perform a nondestructive repair install of Windows 7 under ordinary circumstances, but everything I've read so far says that you simply cannot perform that procedure if you can't boot into Windows 7 full mode first (using the hard disk partition that you want to perform the repair install onto). Even Safe Mode just won't cut it, apparently.

But since I'm now always getting the dreaded "Black Screen of Death" (not its Blue cousin), the nondestructive repair install option is reportedly out of the question...

So my question is: Is there ANY workaround that would allow me to perform a nondestructive repair install anyway, even if the procedure is difficult and/or requires third-party tools, either freeware or commercial?

For just one possible alternative, would booting from an old backup partition on a separate USB harddisk allow me to do a repair install on the internal HDD & partition with the Black Screen problem? If so, how?

I realize that I could rewrite the internal disk partition that causes the Black Screen with the backup partition I just mentioned (and then run the repair install), but of course that would destroy all the updates and changes I've made since the backup, which is exactly what I'm trying to avoid by doing the nondestructive repair install in the first place!

I also realize that if I were able to fix the Black Screen problem in the first place, there would be no need to do a repair install. Unfortunately, nothing I've tried has worked! Here's what I've already tried that have failed...

I booted up with the installation DVD and tried "Startup Repair" (in fact, I tried it three times in a row, as one site recommended), but that always fails with the message "Startup Repair cannot repair this computer automatically" with one of the problem signatures reading "MissingOsLoader". I found dozens of support sites explaining how to fix that, including:Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows,

BCDEDIT - How to Use,

Command Prompt - Repair Missing or Corrupt Files,

How to Fix Windows 7 When It Fails to Boot,

Windows 7 will not boot past Starting Windows or in Safemode,

Troubleshooting Windows 7 Failure to Start,

Windows 7 does not boot into any mode (Normal or safe), neither the Recovery partition nor the recovery discs work,

Failed to Find OS Load. Startup Repair FAILED,

Automated Startup Repair fails. Cannot find OS Loader.,
...but I've tried everything they've suggested and nothing yet has solved my problem.

I've even tried the "Nuclear Holocaust" option described in this very good tutorial from the makers of EasyBCD: Recovering the Windows Bootloader from the DVD, but even after doing all that, the Black Screen always appears when I try to boot (even from Safe Mode and Safe Mode with Command Prompt, etc.)

For the record, I've tried using System Restore with either of the two recent Restore Points, but no luck there (the older restore points were too old). I've also tried booting with the "last known good configuration", but the results were the same. I also ran "CHKDSK C: /F /V /R", which found and repaired a single corrupt sector, and when I ran it again, no problems were reported. Also, I ran "SFC /scannow /offbootdir=C: /offwindir=C:windows" a few times and it found and reportedly repaired a few problems. Here's the log's contents:

Code: 2013-02-09 03:03:45, Info CBS Failed to initialize COM security. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE] 2013-02-09 03:03:45, Info CBS Starting TrustedInstaller finalization. 2013-02-09 03:03:45, Info CBS Trusted Installer core was not initialized. 2013-02-09 03:03:45, Info CBS Ending TrustedInstaller finalization. 2013-02-09 03:51:57, Info CBS Failed to initialize COM security. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE] 2013-02-09 03:51:57, Info CBS Starting TrustedInstaller finalization. 2013-02-09 03:51:57, Info CBS Trusted Installer core was not initialized. 2013-02-09 03:51:57, Info CBS Ending TrustedInstaller finalization. 2013-02-09 03:55:06, Info CBS Failed to initialize COM security. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE] 2013-02-09 03:55:06, Info CBS Starting TrustedInstaller finalization. 2013-02-09 03:55:06, Info CBS Trusted Installer core was not initialized. 2013-02-09 03:55:06, Info CBS Ending TrustedInstaller finalization. 2013-02-09 05:48:21, Info CBS Failed to initialize COM security. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE] 2013-02-09 05:48:21, Info CBS Starting TrustedInstaller finalization. 2013-02-09 05:48:21, Info CBS Trusted Installer core was not initialized. 2013-02-09 05:48:21, Info CBS Ending TrustedInstaller finalization. 2013-02-09 05:59:58, Info CBS Failed to initialize COM security. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE] 2013-02-09 05:59:58, Info CBS Starting TrustedInstaller finalization. 2013-02-09 05:59:58, Info CBS Trusted Installer core was not initialized. 2013-02-09 05:59:58, Info CBS Ending TrustedInstaller finalization. 2013-02-09 08:38:21, Info CBS Failed to initialize COM security. [HRESULT = 0x800706ba - RPC_S_SERVER_UNAVAILABLE] 2013-02-09 08:38:21, Info CBS Starting TrustedInstaller finalization. 2013-02-09 08:38:21, Info CBS Trusted Installer core was not initialized. 2013-02-09 08:38:21, Info CBS Ending TrustedInstaller finalization. I don't know what to make of any of that, however. But remember that the SFC scans were all done from the Win 7 Install DVD command line, so there was no networking in place and apparently the install DVD repair tools don't run with the "Server" or RPC services running, which perhaps explains those error messages.

If anyone's interested, I've attached a zip file named that contains two files: bcd.txt - which is the output from the bcdedit enum all command, and ntbtlog.txt - which is a recent boot log (from using F8 to boot with boot log option).

So now I'm pretty close to my wit's end, but I still absolutely LOATHE the idea of perfmoring a fresh new re-install, which -- considering all the third-party applications and such I'd need to re-install -- would require at least a week of horribly tedious work!

That's why I'm desperate to find a workaround to this baffling limitation imposed on doing nondestructive repair installs on MS operating sytems more recent than XP.

Any suggestions, folks? Attached Files (12.1 KB, 5 views) Last edited by Ninethe; 02-13-2013 at 08:06 AM. Reason: Added log zip file attachment Share Share this post on Digg Technorati Twitter
Operating System Windows 7 Home Premium 32-bit (Not SP1 yet)
Computer Type Dell Inspiron 1526 Laptop
OS Service Pack SP1 (build 7601)
Internet Explorer Version 8
DirectX Version 11
CPU Type and Speed AMD Turion 64 X2 Mobile TL-60 - 2GHz
CPU Cooling (on board)
CPU Idle Temp ~ 140 F
CPU Load Temp ~ 165 F
Motherboard Chipset Mobo: Dell Inc. 0WP019 - Chipset: N: ATI RS690/RS690M - S: ATI SB600 rev. 00
System BIOS Revision A16
System Memory Type 2 GB DDR2
System Memory Speed 332MHz
System Memory Clocking 5-5-5-15
Video Card Type and Speed ATI Radeon X1200 Series - 27000 HDMI
Video Card Cooling (on board)
Video Card Temperature (not reported)
Sound Card IDT High Definition Audio HDMI
Hard Drive 250 GB WDC WD2500BEVS-75UST0 Sata
Optical Drives PBDS DVD+-RW DS-8W1P
Network Adapter NETGEAR WNA3100 N300 Wireless USB Adapter
Network Speed 50 Mbps
Anti-virus Software Avira 2013 / Comodo Firewal
Computer Skill Level Self-Taught Expert
Reply With Quote .postbitlegacy .postfoot .textcontrols a.post_info_button, .postbit .postfoot .textcontrols a.post_info_button { background: url(/images/post_infobox.png) no-repeat transparent left; padding-left: 20px; } .postbitlegacy .postfoot .textcontrols a.post_info_button:hover, .postbit .postfoot .textcontrols a.post_info_button:hover { background: url(/images/post_infobox-hover.png) no-repeat transparent left; JavaScript must be enabled 02-13-2013 #2 patcooke Tier 2 Moderator Microsft Most Valuable
Join Date May 2010 Age 67 Posts 2,167 Re: Is there ANY workaround for Win 7 nondestructive repair install when unable to boot? Black screen is cause by failure to access a critical system file - usually because it is missing/corrupt etc or because it has been compressed. If you can identify the mising frile from any report to the screen during failre you may be able to replace it. Failing that the prospect of reinstalling all from scratch (loathsome though it may appear) may be as nothing compared with the spectre of interminable problems raised by what seems to be a system which has suffered serious corruption and sooner or later would require a clean reinstall which in the long term I reckon is to be the lesser of two evils. I get the impression this problem has already consumed significant time, effort and head banging! For the future I would strongly recommend you look into implementing a regular backup regime of imaging your system drive on a regular basis using something like Acronis True Image. You can download a full working trial copy, it is not expensive and the very first time you need it (incircumstances such as this) it is worth every penny. It is also insurance against total hdd failure, bad malware infection, bad installs and host of other evils.

Windows 7 Forums recommends Auslogics BoostSpeed to repair Windows errors. Get it now.
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Optimize every aspect of Windows 7 with the System Advisor or manually.Repair corrupt registry entries and defragment the registry.Disable and enable services based on how you are using your computer.Adjust and edit hundreds of settings to fix your computer in a few easy clicks.Includes File Recovery (undelete) free of charge.

Other Auslogics software:

Auslogics Antivirus
Auslogics File Recovery
Auslogics Disk Defrag Pro

Auslogics BoostSpeed 5 is quite possibly the best overall system maintenance tool of the year. Having received 5 stars from CNET, they also receive a 10/10 full endorsement from BoostSpeed isn't just about making your computer fast: It's about making preventative maintenance manageable through one application. While the market calls for a typical system scan to attract buyers, that scan is entirely legitimate, and does correct serious registry problems in a way that far exceeds industry expectations. CCleaner, for example, can hardly hold a candle to this utility.

Looking closer at the System Advisor, we can determine whether or not the Internet connection can be automatically optimized. This is done with BoostSpeed through a manual or automatic setting in the Auslogics Internet Optimizer. Auslogics Registry Defrag will let you know that you can reduce registry access time and increase overall system performance by running this tool. This is a very delicate task that most freeware applications will not take on. Defragmenting the registry involves significant risk if there is a failure and that is why Auslogics BoostSpeed 5 comes with a Rescue Center, which can literally allow you to backup the changes that have been made within the program. The program will even automatically create these restore points before adjusting your system for perfect fine tuning.

If the Disk and Registry Maintenance options weren't enough, Auslogics BoostSpeed 5 comes with in-depth ways to determine and modify your System Status and Privacy. If that weren't enough, the System Tweaks area allows you to optimize your Windows services around how you use your computer. This can be so useful in a work environment, as most system services continue running unabated, even when they will never be used!

Control over startup items and installed software has never been easier. Needless duplicate files found on a system can be deleted and disks can be explored to discover what is eating up all of that storage space. The System tweaks area is where Auslogics BoostSpeed really shines. It contains management options for the User Interface, Start Menu, Taskbar, Windows Explorer, System Security, Startup and Shutdown, System, Internet Explorer, Microsoft Office, and numerous additional Software Tweaks.

"Hi, I’m Jessica Dolcourt from CNET Download and this is a first look at Auslogics BoostSpeed. This is a top rated program that attempts to defrag, tweak, and otherwise optimize the computer where its most likely to get bogged down. Looking at the clean launch interface, you might never guess that there are 18 tools bundled into one app. The main pane is dominated by shortcuts for testing the health of the system. One Button Checkup will scan for issues and attempt to fix them. For instance, Disk Cleaner’s job is to find and remove junk files. With most scans you run, you’ll have the opportunity to take a closer look at the files, and to back them up before you change anything. Since the goal of the program is to optimize performance, BoostSpeed often frames problems in terms of how much space you would free if you deleted the loose files. On the left, the system tools are organized by activity: Computer, Cleanup, Optimization, Privacy, Settings, and so on. When you click the task category, you’ll see the available tools and a brief description of what they do. Clicking the tools launches it in a separate window, so that you can return to this main interface at any time. Most tools are easy to work their way around, and most changes can be undone in Auslogics Rescue Center, which you can get to from individual tool interfaces or from the settings on the BoostSpeed panel interface. In the Rescue Center, you’ll see a list of the changes you’ve made. You’ll be able to see full details for each entry and view archive backups as well. Which system files BoostSpeed will back up, and which it will leave alone, are things you can specify in the program settings, under the tab that says Rescue Center. We’re fans of Auslogics BoostSpeed for its comprehensive system maintenance and nicely packaged interface. Some of the app’s component parts are offered as stand-alone freeware products, such as the Disk Defrag…" - Courtesy CNET Review of Auslogics BoostSpeed

Under User Interface:
Disable AeroMake menu bars and window frames opaque instead of translucentDo not animate windows when minimizing and maximizingSlow the window animations when holding Shift keyDisable 3D Window SwitchingAdd context menu to activate Flip 3DTurn off Aero PeekTurn off Aero SnapTurn off Aero Shake
Under Visual Effects:
Hide window contents while draggingDo not drop shadows under icons on the desktopDo not use translucent selection rectangleShow Windows version in the desktop bottom right cornerSelect how you want the arrows displayed on shortcuts
Under Animation:
Do not allow window animationDo not use smooth scrolling for list boxesDo not animate drop-down listsSelect tooltip animation types
Do not use menu fading animation effectsHide shadows under menusHide underlined letters for keybaord navigation until ALT is pressedMenu animation effects optionsDelay before displaying submenus (in milliseconds!)Full font smoothing optionsExtended ClearType and Standard font smoothing options
Start Menu:
Hide "Log Off" from the Start MenuHide the "Run itemHide "Set Program Access And Defaults" ("Default Programs" in Vista)Hide the "Help and Support" itemHide the "All Programs" menuHide "Administrative Tools"Hide the list of frequently used programsHide the list of pinned programsHide the "See more results" link
Under Folder options determine whether to hide individual items, show them as a link, or show them as a menu easily

Do not highlight recently installed programsDo not show partially installed programs in grayDo not sort the "All Programs" menu by nameDisable the context menu and drag itemsDisable the "Start" button tooltipExpand menu when you hover the mouse pointer over an itemEnable small icons in the Start menu
Show notification areaDo not display tooltips in the notification areaDo not hide unused icons in the notification areaDo not display the network activity icon in the notification areaDo not display the sound settings icon in the notification areaDo not display the battery icon in the notifications areaAuto-hide taskbarDo not slide taskbar buttonsAllow moving or rearranging taskbar itemsGroup similar buttons: Do not group, Group when full, Always group and hide tagsButtons: Configure advanced settings for taskbar application buttons
Show hidden filesShow file extensionsuse Windows classic foldersDisplay checkboxes to help select multiple filesAlways show the menu bar in Windows ExplorerDisable file and folder pop-up descriptionsDisplay folder size in the folder tooltip
Disable thumbnail cache creationDo not display thumbnails in network foldersThumbnail quality - 0-100%Thumbnail size in pixelsShow address bar folder path autocompleteShow address bar folder path autosuggestShow address bar maximized as a drop-down listInclude variable "PATH" into search pathDisable automatic replacement of a blackslash to a forward slash
Context Menu:
Show "Open Command Prompt"Show "Send To"Show "Copy to Folder..."Show "Move to Folder..."Show "Run as administrator"Show "Take ownership"Show "Search..."
Restore open Explorer windows when you restartDisable CD burning functions in Windows ExplorerRun Desktop and Explorer tasks as seperate processesRun each Explorer window as a seperate processAutomatically restart the shell if a shell error occursDisable the option to search the Internet when you open a file with unknown extension
Explorer items:
Display encrypted and compressed files and folders in a different colorDrive letter is displayed after disk labelDrive letter is displayed before disk labelDrive letter is displayed before disk label for network driveDrive letter is not displayed!

Disable autorun for:
Removable drives (Floppy, flash-drive, etc)Non-removable drives (hard disk, etc)Optical disk drives (CD, DVD, etc)Temporary memory disk (RAM-disk)Network drivesUnknown drive types
Command Prompt:
Enable advanced modeEnable delayed expansion of environmental variablesEnable quick editingFile names autocomplete hotkeyFolder names autocomplete hotkey
System Security:
Disable User Acount ControlSet all UAC options including advanced options only found in registry
Privacy Policy:
Wipe page file on computer shutdownClear the "Recent documents" list on logoffDo not create the "Recent Documents" listDo not store your logon password on the diskDisable hidden sharesDisable user trackingEnable encrypt/decrypt options in ExplorerDisable Faster User Switching
For anonymous users:
Access is allowed with the default settingsTransfer of accounts and SAM names is prohibitedAccess is denied if permits are not specified
Windows Defender:
Disable Windows DefenderDisable heuristic scanningDisable archive scansDisable removable media scansDisable e-mail scansDisable real-time protectionDisable real-time protection promptsDisable downloads checkupDisable executable files checkupDisable definition updates through alternate download locationsCheck for new signatures before scheduled scansDo not log unknown detectionsDo not log known good detections
Startup and Shutdown:
Disable Windows startup soundDisable parsing AUTOEXEC.BATDisplay information about previous logons during user logonDisable Ctrl-Alt-Del before logonRun logon scripts simultaneouslyOptimize system files placement on the diskSpecify time to wait before running Check Disk (chkdsK) in seconds
Event Logging:
Do not log any eventsLog standard events onlyLog all startup and shutdown events
Legal Notice:
Write any legal notice you want during startup of Microsoft Windows
Automatic login:
Use autologin and set credentials, including username, password, and domain

OEM Info:

Configure Windows OEM attributes, such as the manufacturer's logo and support information that appears in the System Properties window.

This includes:
ManufacturerModelSupport URLWorking HoursPhone120x120 pixel logo
Application Start:
Disable "Program Compatibility Assistant"Disable "Program Compatibility Wizard"Disable running 16-bit applicationsRun 16-bit programs as a separate processAdd checkbox "Run in seperate memory space" for 16-bit applications
Error Handling:
Disable sound when errors occurAutomatic restart in case of a critical errorSend error reportsShow error notification in windowDon't save reports on your computerDon't send additional information in a reportDon't write error information into system log
If an error occurs:
Ask user consent to send a reportAutomatically include only basic information in the reportAutomatically include all but personal data in the reportAutomatically include all data in the report
Internet Explorer:

Disable visual-styled controls in Internet Explorer pagesDisable page transitionsDisable Clear Type fontsDisable smooth scrollingDisable autoamtic updatesAlways show menusDo not show extended error messagesDo not show the welcome text for new opened tabsDo not show warning messages when closing tabsDo not send bug reports via the InternetAlways ask before downloading filesPlace the menu above the address bar
Let Internet Explorer decide how pop-ups should openAlways open pop-ups in a new windowAlways open pop-ups in a new tab
Specify how Internet Explorer displays a web page when it's launched from another program:
Opens in a new windowOpens in a new tab in the current windowOpens in the current tab or window
Speed up web browsing in IE by using more concurrent Internet connectionsIncludes anywhere from 1-20 connections (Default is 4)
Default file download directoryHome PageCaption string that is displayed after the page title
Microsoft Office:
Do not track document editing timeBlock updates from the Office Update SiteDisable Customer Experience Improvement programDisable error reportingDisable logging Microsoft Office activityDisable Office DiagnosticsDisable clipboard dialog boxPrevent Office Help from resizing the application window
Microsoft Word:
Do not check spelling as you typeDo not check grammar as you typeDo not use background printingDo not auto-save background printingDo not auto-save documents in the backgroundDo not use translucent selectionDo not check if MS Word is the default HTML editor
Microsoft Excel:
Show Formula bar in Full ViewCache spreadsheetsCache PivotTable reportsUndo steps: Set from 0 to 100
Software tweaks (The ones we can see so far)

Disable file transferDisable loading language filesDisable publishing Skype status on the WebDisable Skype Public APIDisable checking for updatesDisable listening for TCP connectionsDisable UDP communications
Windows Media Player
Disable auto-updatesDisable automatic codec downloadsDisable Windows Media Digital Rights Management (DRM)Disable video smoothingDisable CD and DVD Media information retrievalDisable music file media information retrievalDisable media file sharingDisable script handling in media filesHide the "Privacy" tab in the settingsHide the "Security" tab in the settingsHide the "Network" tab in the settings
Adobe Reader:
Disable splash screenDisplay PDF in the browser windowDisable Purchase Acrobat item in the menu
Disable link prefetchingDo not reduce memory when minimizedDo not download favorite icons (favicons)Disable blinking elementsForce frames to be reesizableUse old style for opening tabsShow all images / Block all images / Load images from the requird site only and block images from othersClose Tab Button full range of optionsHow long Firefox waits for the web page data before it displays the page (From 0 to 1 sec)
System Information includes everything:
OverviewGeneralHardwareCPUMotherbaordMemory ModulesVideoStorageIO DevicesInput DevicesModemsNetwork AdaptersResourcesProblem DevicesOperating SystemProgramsNetworkApplication ErrorsDevice ManagerMemory UsagePerformance
Tasks show Applications, processes, services, and locked files. You can unlock locked files, change the status of services, end processes, and modify application data.

Auslogics Disk Explorer will show what folders are taking up the most space and allow you to delete empty folders on your system.

File Recovery allows you to undelete files.

Speed Up Internet includes:
Automatic tuningAuto HeuristicsDefault TTLGlobal Max TCP WindowMax MTUTCP Window SizeMax Connections Per 1_0 ServerMax Simultaneous HTTP ConnectionsFirefox Max ConnectionsFirefix Max Connections Per Server
1323 OptsACK FrequencyARP Cache LifeARP Cache Min Reference LifeARP Cache SizeAuto HeuristicsAuto TuningCongestion ControlDefault TTLDel ACK TicksDisable Task OffloadECN CapabilityEnable PMTU BH DetectEnable PMTU DiscoveryFin Wait DelayGlobal Max TCP Window SizeInitial RTTIPv6 over IPv4Keep Alive InternalKeep Alive TimeMax Connect RetriesMax Data RetransmissionsMax Dup ACKsMax MTUNum ConnectionsReceive-side ScalingSACK EnabledTCP Window SizeSYN Attack ProtectTimed Wait DelayUse RFC1122 Urgent Pointer
Default Receive WindowDefault Send WindowLarge Buffer SizeMedium Buffer SizeNon Blocking Send Special bufferingSmall Buffer SizeTransmit Worker
Request Buffer SizeUse Raw ReadUse Raw WriteUse Write Raw Data
Dns Cache:
Adapter Timeout TimeHash Table Bucket SizeHash Table SizeMax Entry TTL LimitMax SOA Entry TTL LimitNegative SOA TimeNegative TimeNet Failure Time
Internet Explorer:
DNS Cache EnabledDNS Cache TimeoutKeepAlive TimeoutMax Connections Per 1_0 ServerMax Connections Per ServerReceive TimeoutServer Info TimeoutSocket Receive Buffer LengthSocket Send Buffer LengthTCP Autotuning
Disable IPv6DNS Cache EntriesDNS Cache ExpirationHTTP Connect TimeoutKeepAlive TimeoutMax ConnectionsMax Connections Per ServerMax Persistent Connections Per ServerMax Persistent Connections Per ProxyPipeliningPipelining Max RequestsPrefetch NextProxy PipeliningUse KeepAliveUsing Proxy KeepAlive
(Auto-optimization is based on Over 1Mbps / 1Mbps or lower (default that Windows assumes) / or 128kbps or lower)

The built-in System Advisor determines (THESE ARE JUST SOME):
Can the Internet connection be optimized?Is the registry fragmented?Can Windows shutdown be sped up?Can incorrect drivers be updated? (It updates them in Auslogics Device Manager)
Quick Tasks allow you to:
Erase browser historyErase Windows historyCleanupt emporary filesOptimize memory
Privacy allows you to shred files and wippe entire disks.

Let's check that one again:
Disk MaintenanceFree Up SpaceRemove DuplicatesExplore diskDisk cleanupDisk defragmentDisk repairSoftware ControlSystem TweaksService OptimizationDisaster RecoveryFile RecoveryRescue CenterRegistry MaintenanceRegistry RepairRegistry DefragmentSystem StatusSystem InformationSystem TasksSystem ServicesLocked FilesComputer PrivacyErase Computer HistoryShred FilesWipe disksSpeed Up InternetInternet OptimizationMemory Optimization
It is quite probable that Auslogics BoostSpeed is the best program on the market for system repair and optimization EVER. Even if you don't know how to use the options listed above, that is why this program is great. It really DOES it for you. It really does repair your registry, with money behind it that went into big time research and development.

Their previous freeware products have been used regularly by IT professionals, but this product includes absolutely everything. There is nothing missing in this program, and updates are absolutely frequent. It is the one application I would recommend to every member of without hesitation. Even if you do not know what these settings mean, this program will optimize and repair your system without any doubt. Today, there are so many programs that "claim" to do this and do that. When we saw Auslogics offering a commercial solution I had to start offering it on my website after I saw what it could do. I had to make a video about it. I had to find a way to provide a discount to members.

I have recommended it to my mother, my grandparents, and I will bring it up to a client I am currently working with tomorrow who is asking for Windows XP. This is the program that you need to automatically manage your system and keep it up-to-date, speedy, and performing in top condition.

Windows 7 Forums Rating: 10/10 Stars

Don't take my word for it. CNET gave them 5/5 stars too!

Watch our YouTube video for an exclusive discount offer.

I had SP2 Beta installed on my xp home ed system and things were working
fine, my system had not been so good for ages. Auto update decides that it
will automatically download the full version of SP2 and proceeds to do so.
After it has downloaded the prog then startys to install, halfway through
install it bombs out and says invalid handler or handle cannot install sp2.
I notice a slow down in boot times and errors and warnings in my event logs
so I follow the links to the sp2 support pages, whereupon I contact our MS
tekkies in Ireland. I tell them my problem and they ask me what the event
log says, I tell them that I have event warning ID 1015 and 1003. They tell
me that I need to uninstall sp2 and then reinstall it (most definately dats
your problem the lady tells me in that lovely Irish Brogue). She tells me to
go into cont paneladd/remove progs then uninstall sp2 trouble is that
there is no sp2 listed so I cannot remove it (yes I did check list updates)
after much chatting with her colleagues she asks me to do a sys restore to a
week previous which my system said that it could not do. One of the other
tekkies told me to download the prog from as he thought that
the version that I had downloaded from MS might have been corrupted due to
the high volume of downloads. This I did (it took hours) and then I
installed and rebooted, was confronted by the security center setup and I
thought that things were fine until I noticed that I still had errors in the
event log and that SP2 hadn't appeared in the add remove progs section of
control panel.

Now what I am asking is, do I have this thing fully installed or not? Why is
it not appearing in the add/rem progs as being an installed prog? why is
windows update saying that there are no updates to install.? I have checked
my installation history and the two attempts that I have made via windows
update have resulted in failure

Please help if you can

I had SP2 Beta installed on my xp home ed system and things were working
fine, my system had not been so good for ages. Auto update decides that it
will automatically download the full version of SP2 and proceeds to do so.
After it has downloaded the prog then startys to install, halfway through
install it bombs out and says invalid handler or handle cannot install sp2.
I notice a slow down in boot times and errors and warnings in my event logs
so I follow the links to the sp2 support pages, whereupon I contact our MS
tekkies in Ireland. I tell them my problem and they ask me what the event
log says, I tell them that I have event warning ID 1015 and 1003. They tell
me that I need to uninstall sp2 and then reinstall it (most definately dats
your problem the lady tells me in that lovely Irish Brogue). She tells me to
go into cont paneladd/remove progs then uninstall sp2 trouble is that
there is no sp2 listed so I cannot remove it (yes I did check list updates)
after much chatting with her colleagues she asks me to do a sys restore to a
week previous which my system said that it could not do. One of the other
tekkies told me to download the prog from as he thought that
the version that I had downloaded from MS might have been corrupted due to
the high volume of downloads. This I did (it took hours) and then I
installed and rebooted, was confronted by the security center setup and I
thought that things were fine until I noticed that I still had errors in the
event log and that SP2 hadn't appeared in the add remove progs section of
control panel.

Now what I am asking is, do I have this thing fully installed or not? Why is
it not appearing in the add/rem progs as being an installed prog? why is
windows update saying that there are no updates to install.? I have checked
my installation history and the two attempts that I have made via windows
update have resulted in failure

Please help if you can

After installing Sp2 on a windows xp sp1 pc, the first
boot was fine, but the second boot made the computer
restart automatically while its was doing its startup
thing where the logo is displayed and this green line
moves from left to right.

i pressed F8 and i disabled the automatice restart after
a system failure and this is the gist of what came out:


Stop: 0x0000000A (oxooBC83DE, 0x0000002, 0x00000000,

There i hope anybody can help me

I am using a Compaq Presario R3000
AMD Athlon 64 1.8Ghz
512 MB RAM

as of now i removed the sp2 installation using the
cd $ntservicepackuninstall$spuninst
using the recovery console

and then i used system restore to restore the system to
what it was right before sp2 installation.

so i have two questions:

1) was my uninstallation correctly, safely and
efficiently done (that it wont affect speed, program
files, functionality of this stinking windows xp os, etc?)

2) how do i install windows xp sp2 update without having
to go through that hell again?

pls reply to

I started download of XP service pack 2 and I oked the
install the service pack 2. The install failed with the
Error Code: 8007F0F4. Since the installation failure, I
do not get the XP service pack 2 download icon anymore.
When I click on window update, it displays a message
saying that the service pack will be downloaded
automatically. Any idea how I can restart the download
and install of the service pack 2 and why xp service
pack2 failed in the first place? Thanks for any

I have already posted this to the AVG Forum since the problem was caused by
AVG, but the resulting problem is Windows-related, as follows:

Windows XP Home: SP_?, factory-installed (OEM)
AVG Free 7.0: version 7.0.308?, virus db version 266.9.17?
No other anti-virus
No firewall software (except Windows Firewall protecting home LAN connection?)
No anti-spy (except for Yahoo! Toolbar?)
FYI: Dell Dimension 2100 Service Tag 87QJ511 (just in case more info helps)

Apologies in advance:
Sorry about the ?’s above:
1) since I can’t boot, I can’t check some of these and
2) this is not my machine, so I am trying to fill in info from various
documentation tossed together with that of all the other computers in the
house …I installed the AVG upgrade to help a friend who was getting the
“Upgrade to 7.0” warning prompt, so of course, it is now All My Fault :[
Sorry about the lengthy post, but: I usually have at least ½ a clue, so I’ve
done some research & tried some fixes, and I’d rather be thoroughly

--Upgraded AVG 6.0 free edition to AVG Free 7.0
--Ran Update, created rescue disk set, ran initial scan
--Scan found several infected files: wish I had printed a list, but I do
recall that among the listed critters and affected files were
Adware.Bookedspace and Trojan Horse Dropper.Agent.2AM, NTDownloader; some of
the files were system files in WINNTsystem32 and in I386
--Allowed AVG to quarantine/repair/delete all automatically, which I am now
regretting, since

--When the computer was restarted the next day, it would not boot: error
message “A disk read error occurred, Press Ctrl+Alt+Del to restart” …doing so
resulted in the same message each time
--Tried to use the AVG rescue boot disk: error message “NTLDR is missing,
Press any key to restart” …to no avail. So maybe a false positive, but more
likely that the repair/removal was flawed? Anyhow, can’t restore the files
if the machine won’t boot…
--AVG Forum had a post referencing “NTLDR Missing”, but that was about
testing the disks, not actual boot failure. Checked the Symantec site for
info: seems some of the malicious code affecting NTLDR will change the file
attributes from hidden, system, read-only to “archive” in order to patch it,
and does not change it back (see tech details on W32.Bolzano); according to
Microsoft: “Many viruses update the boot sector with their own code and move
the original boot sector to another location on the disk. After the virus is
activated, it stays in memory and passes the execution to the original boot
sector so that startup appears normal. Some viruses do not relocate the
original boot sector, making the volume inaccessible. If the affected volume
is the active primary partition, the system cannot start. Other viruses
relocate the boot sector to the last sector of the disk or to an unused
sector on the first track of the disk. If the virus does not protect the
altered boot sector, normal use of the computer might overwrite it, rendering
the volume inaccessible or preventing the system from restarting. (see
Windows XP Resource Kit, Ch. 27)”, etc….

--Created a boot disk from another computer running XP Home (SP1)- included
NTLDR, NTDETECT and BOOT.INI; restart with this disk resulted in error
message: “Invalid BOOT.INI file, Booting from C:windows, Windows could not
start because the following file is missing or corrupt: Windows
rootsystem32hal.dll, Please re-install a copy of the above file.”
--So, tried copying hal.dll (5.1.2600.0) as well, just to see if it would
work: no such luck, resulted in error message: “Invalid BOOT.INI file,
Booting from C:windows, Windows could not start because of a computer disk
hardware configuration problem. Could not read from the selected boot disk.
Check boot path and disk hardware. Please check the Windows documentation
about hardware disk configuration and your hardware reference manuals for
additional information.”
--BOOT.INI used is:
[boot loader]
default=multi(0)disk(0)rdisk(0)partition(2)WINDOW S
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)WINDOWS=”Mic rosoft Windows XP Home
--Tried modifying as partition(1), no success

--However, I can: enter Dell Set-Up, or F8 into Windows Advanced Options
(but Last Known Good Config and Safe Mode were both unsuccessful) and I do
have an MS-DOS boot disk that brings me to command prompt A:

--That brings us up to current: I believe that my options now involve
1) using the Recovery Console: not sure how comfortable I am with say,
editing BOOT.INI further with bootcfg or the like (I know enough to NOT just
dive into this) OR
2) Repairing/Reinstalling (in-place upgrade or parallel re-install) Windows
XP from the CD-ROM: my reservation on this is that according to MS Knowledge
Base article 312369, “You may lose data or program settings….” possibly
including documents in the Shared Documents folder. According to the Status
section, this was ‘first corrected in Windows XP Service Pack 1’, but I do
not know for sure if this machine has it installed: prevention options are
listed, Method 4 of which is a manual command-prompt option, but it notes:
“If you are using Recovery Console or an MS-DOS or Windows boot floppy disk,
the steps to delete the file are slightly different.” BUT does not say how

--Given my limited access options at present:
*** is there a way to check what SP is installed?
*** is there a way to determine where BOOT.INI *should* be pointing?
*** is there a way to back-up the Shared Documents folder from the A:
prompt before I proceed?

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