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IE 9 Beta – Minus XP

Internet Explorer has reached it’s 15th birthday. The next generation version of Microsoft’s Internet browser will be available for users to try out on September 15. That is everyone except those people still clinging to Windows XP. Because that group, Microsoft has determined, will be shut out of the latest software.

Microsoft believes that somewhere around 68% of Windows users are still running the two-generations-old version of the operating system (remember Vista?). The estimate is that many of those are corporate customers that can’t afford a large-scale upgrade (not just in software, but also in hardware). There are also a number of individuals who simply are not ready to make the transfer or don’t need to or are possibly confused with the upgrade process. Still others may still need convincing that their existing software will continue to run on Windows 7.

Many still recall hearing about how when the upgrade to Vista occurred, the printers no longer worked, even if the drivers were available. Specially designed software that ran just fine on XP, fell flat on Vista. So many are thinking that upgrade is not viable.

But now we are talking about the new version of Microsoft’s Web browser, which has been going through developers in a preview build for the last few months.

The challenge to Microsoft is clear. Internet Explorer, which was once so dominate that it handled more than 90% of the country’s Web browsing, has seen it’s market share diminish by various other browser alternatives. These include, Google chrome, Mozilla Firefox, and Safari and Opera. One of the reasons that Internet Explorer lost it mojo was that it was technically deficient compared to others. They were faster, could handle more videos, could download faster, and had new approaches to web surfing.

But Microsoft has also been luring users back with increased functionality and a stronger relationship with Web content developers. If they weren’t listening before, they are now.

For instance IE9 will bring to the table include support for HTML5, which has been controversial, and a new Javascript engine known as “Chakra.” It is still anyone’s guess what the browser will actually look like, though, is anyone’s guess. It is assumed that Microsoft will reduce the clutter than was in IE8 and give the new browser a fresher, more robust, and simpler interface. At least that is the theory. We won’t know what it will look like for sure until the beta goes live next month for Vista and Windows 7 users.

Ref: IE 9 Beta - Minus XP | Windows 7 News




Yes Office365 is released tomorrow.

This cloud based productivity suite has been in beta for a while now and gives you access to email, calendar, and contacts from virtually anywhere, at any time, on desktops, laptops, and mobile devices.
Beta accounts will remain live for 30 days and then will be deleted unless a subscription is purchased within those 30 days
.
Below is a FAQ taken from the main Office365 site which can be found here:

http://www.microsoft.com/en-gb/offic...-software.aspx

Q. What is Office 365?
A.Microsoft Office 365 for professionals and small businesses is a subscription service that combines Microsoft Office Web Apps with a set of web-enabled tools that are easy to learn and use, that work with your existing hardware, and that come backed by the robust security, reliability, and control you need to run your business.
Q. Why do I need Office 365?
A.In today’s competitive global market, businesses of all sizes need technology that enables flexibility and that cost-effectively adds value to their organization. Cloud-based services provide a way to meet these objectives. They deliver feature-rich productivity tools to users and help to relieve the burden of managing and maintaining business systems—freeing up IT departments and businesses to focus on initiatives that can deliver true competitive advantage.
Q. Is Office 365 ”Office in the cloud”?
A.The Office 365 service offering is that and so much more! With some Office 365 plans, you have access to familiar Office applications that are installed locally on your PC, but are downloaded and licensed from the cloud. Those Office 365 service plans expand this experience by combining those Office applications with the latest versions of our cloud productivity services: Exchange Online, SharePoint Online, and Lync Online. These services combine to provide you with the most comprehensive productivity solution for your business needs.
Q. What happens to Microsoft Business Productivity Online Suite? How do I move to Office 365 from Business Productivity Online Suite?
A.Office 365 replaces the Business Productivity Online Suite. Enterprise customers can contact a Microsoft sales representative or Microsoft Partner directly for purchase details, or get more information about volume licensing.
Existing BPOS customers can transition during the 12 months following general availability of Office 365 in 2011. Check out our blog and the new Office 365 transition center for more information and ongoing guidance and discussion about the transition.
Q. My enterprise/midsize business has advanced IT needs for robust security, reliability, and user productivity. What does Office 365 provide and how much does it cost?
A.At Microsoft, we believe that one size does NOT fit all, and customers want choices. That's why we offer a range of options from basic email for £1.30 per user per month to a complete solution for £17.75 per user per month that includes full Office Professional Plus desktop software, along with Office Web Apps; the most advanced versions of Exchange Online, SharePoint Online, and Lync Online; phone support 24 hours a day, seven days a week; advanced IT controls; and on-premises use rights for voice—in short, the most complete solution for business productivity available in the cloud. Learn more information and find examples of service plans.
Q. I am a small business/professional. If I do not have IT expertise within my small business, can I still use Office 365? How much does it cost?
A.Office 365 for professionals and small businesses offers a simple, monthly subscription to an easy-to-use set of web-enabled tools for small businesses, independent consultants, and professionals.
Working with the business-class productivity tools people know and use today, Office 365 for professionals and small businesses provides virtually anywhere access to email, important documents, contacts, and calendars on nearly any device*. Subscriptions start at just £4 per user per month, and Office 365 is backed by powerful security features and a 99.9% uptime guarantee. Learn more about plans for professionals and small businesses.
Q. Will Office 365 replace Office Live Small Business?
A.Yes! Office 365 includes the most compelling elements of Office Live Small Business—email, public websites, and more. While nothing will change for Office Live Small Business customers now, the transition to Office 365 will probably begin in late 2011 or early 2012. Customers who choose to have their accounts transitioned will get three months of Office 365 for small businesses for free. Learn more about Office 365 and Office Live Small Business.
Q. Can my school get access to Office 365?
A.Microsoft Office 365 for education provides your institution with the same great communication and collaboration experiences used in enterprises around the world and saves time and money. Microsoft Office 365 for education delivers all of this while training students on the familiar software that employers depend on. Benefits include 25-gigabyte (GB) inboxes, mobile access, team sites, Office Web Apps, and more!
Q. What are the system requirements for Office 365?
A.Office 365 will have new system requirements that customers and partners should note. Learn more about Office 365 system requirements.
Q. What does it mean to work from virtually anywhere and on nearly any device?
A.The Office 365 service offerings enable you to work with email, documents, and data from virtually anywhere and on nearly any device with a familiar productivity experience on PCs, phones, and in browsers.
This means that an appropriate device, Internet connection, and supported versions of Internet Explorer, Firefox, or Safari browsers are required. Access from mobile devices requires Wi-Fi capability or depends on carrier network availability. Some mobile functionality requires Office Mobile 2010, which is included with specific releases of Windows Phones and Nokia phones. Office Mobile 2010 is not included in Office 2010 applications, suites, or Web Apps. There are some differences between the features of the Office Web Apps, Office Mobile 2010, and the Office 2010 applications.
Q. I am a Microsoft Partner. What does Office 365 mean to me?
A.Office 365 is delivered as a subscription service that is hosted by Microsoft and sold with Partners. Microsoft Partner can help customers get the most value from their investment, whether they integrate Office 365 into a customer’s existing IT investments or outsource the administration of their plans. Additionally, Partners can increase their profit margins with recurring revenue when they recommend Office 365 to customers. Please visit our Partner Page for more information on how to get involved today.




Not sure where to post this - also, since the forum doesn't allow double posting, IF I do post this in the wrong section please move it (admins, looking at you guys).

So this is the deal:

I have an 8GB iPod.
iOS 6.0.1 (Not updated to 6.1, never)
Capacity, 6.41GB (even though it advertises 8GB, which should logically mean 8GB of free storage, but anyway)

As most of you know, there are 6 "sections" your memory is used up by (technically 5, but 6 if you count everything) - Audio, Video, Photos, Apps, "Other", Free.

As you can see from the screenshot - I have 1.85GB of "Other".

What really bugs me:
I can't remove this "Other" part. It's taking up 30% of my space, which I could use to put in more apps, photos, videos, whatever.
I don't really mind if there isn't a way to remove the "Other" section - all I want is an explanation of what "Other" really is (of course, if you do have a solution to fixing it, by all means tell me).

I have tried:
Restoring my iPod.
Re-installing iTunes.

Sidenote: This is actually my second iPod. The first one cracked (really badly too - about a fifth of the glass had fractured and fallen off, you could see the sensors underneath, there was a big dent + scratch on the metal cover on the back, the camera didn't work too well) so I got it replaced. Both iPod's had the same problem of too much space being used by "Other".

Any replies (experience, tips, ideas) are very much welcome.

Thanks

//Edit:
Added the screenshot, I forgot! Sorry!

iPod Touch, 4th Gen.
Attached Thumbnails   Last edited by GeneralHiningII; 02-14-2013 at 01:05 AM. Share Share this post on Digg Del.icio.us Technorati Twitter

General Hining the 2nd

Very sorry for the short replies (if you even get one).

GIMPS - Prime95 --------- CPU Torture Test
Memtest86+ - Memtest 86+ --- Memory Stress Test
FurMark - Furmark --------- GPU Stress Test
HD Tune - HDTune ---------- HDD Fault Checker
Operating System Win7 Pro - 64 bit
Computer Type Desktop- DELL Vostro 430
OS Service Pack SP1
Internet Explorer Version Google Chrome, but IE10 looks good
DirectX Version 10.1
CPU Type and Speed i7 860 Lynnfield @2.8GHz
CPU Cooling Stock Fan
CPU Idle Temp 40 Cels.
CPU Load Temp 60Cels.
Motherboard Chipset Intel H57
System BIOS Revision 2.4.0
System Memory Type DDR3
System Memory Speed CAS Latency 9
System Memory Clocking 665MHz
Video Card Type and Speed Pegatron GeForce 310 (GT218 rev.)
Video Card Temperature ~60 C - ~70 C
Video 3DMark Score Really bad
Power Supply Unit (PSU) 350W @ 12A
Computer Monitor DELL E2311H
Sound Card Realtek High Def. Audio
Speakers None
Headset/Microphone Somic ST-2688 Stereo Dynamic
Hard Drive Seagate Barracuda 750GB
Optical Drives Optiarc DVD+-RW AD-7230S
Keyboard and Mouse Rapoo wireless mouse and keyboard
Modem-Router Type Belkin
Network Adapter None/BroadCom Gigabit Ethernet
Printer None
Network Speed 512k Modem
USB Controller Intel Chipset
Gaming Console xBox Wireless Controller
Anti-virus Software Microsoft Security Essentials
System Install Date '09
Computer Skill Level Self-Taught Expert
Windows Experience Index 4.9
Favorite Game Crysis 2, DotA 2, Portal 2, Shogun 2, TF2
Favorite Application None
Reply With Quote .postbitlegacy .postfoot .textcontrols a.post_info_button, .postbit .postfoot .textcontrols a.post_info_button { background: url(/images/post_infobox.png) no-repeat transparent left; padding-left: 20px; } .postbitlegacy .postfoot .textcontrols a.post_info_button:hover, .postbit .postfoot .textcontrols a.post_info_button:hover { background: url(/images/post_infobox-hover.png) no-repeat transparent left;   JavaScript must be enabled 02-13-2013 #2 bassfisher6522 Premier Member Good to be back  
Join Date Aug 2008 Posts 1,301 Re: iTunes/iPod: 1.8, almost 2 GB of "other" what screen shot, don't see one?




These words below are mine.I created them,I wrote them.Even though Engel
uses them nearly everywhere.I just do not like somebody to copy and paste
them,to use them fully because these words are NOT created by him. I am angry.

I just post to everybody know and understand who these words belongs to.
They belongs to me...:-)

And a question :
Is there a way to stop and prevent him from coping these words fully ?!

MALWARE REMOVAL INSTRUCTIONS

Follow them carefully and step-by-step.
All cleaning actions should be done
without internet connection

1. Download the necessary software

@ SpyBot Search and Destroy
http://www.safer-networking.org/microsoft.en.html

@ Ad-Aware SE Personal
http://www.lavasoftusa.com/software/adaware

@ Microsoft Antispyware (only for genuie Windows versions)
http://www.microsoft.com/athome/secu...s/default.mspx

@ CWShredder
http://housecall.trendmicro.com

@ Antivirus software (if you still do not have)

Panda Titanium 2005
http://www.pandasoftware.com/microsoft

Specific
If you are non-XP user and still do not have firewall,
you should get free one from he
http://www.microsoft.com/athome/secu...s/default.mspx

Optional
There are some malwares that can destroy the internet connection
when you try to remove them.That's why you may get that program
that could restore your internet connection.
I haven't tried it but lots of people like them.

Win Sock XP Fix
http://www.spychecker.com/program/winsockxpfix.html

2. Create a back-up of all your critical information
This is just an option.
You should check it for viruses later.

3. Run a Firewall

Windows XP
has integrated firewall -
Internet Connection Firewall (ICF) for SP1 and
Windows Firewall (WF) for SP2

Windows versions different from XP
They do not have integrated firewall ,they have to use software firewall.

!!! Use only 1 firewall !!!

4. Windows Updates
Connect to internet and
download all the security updates - Critical updates with Express install.

Start - Windows Updates
or
http://windowsupdate.microsoft.com

5. Install and Update

SpyBot Search and Destroy
Ad-Aware SE Personal
Microsoft Antispyware
CWShredder

6. Delete all the Internet Explorer's temporary stuff

Start - Settings- Control Panel - Internet Options

There ,on the General Tab you will see where you can delete
internet temporary files
cookies
history
Delete them all.

7. Delete all Temporary files

| Windows XP users (all new versions) |

The path is :
C:Documents and SettingsUSERLocal SettingsTemp
Delete all files from this folder
and also
C:WindowsTemp

| Windows 98 users (all old versions) |

The path is :
C:WindowsTemp

8. Remove any unwanted programs

Boot in Safe Mode (see how below)
Then ,in Safe Mode, Start - Settings – Control Panel – Add /Remove programs
See if you have any unknown /unwanted software
installed- toolbars and/or known spy programs.
Remove them with the REMOVE button.
Also check for tracks of these programs in
C:Program files and delete,if any.
Then restart with booting in Normal Mode .

9. Run Disc Clean up

Start - Programs - Accessories - System Tools - Disc Cleanup

Make sure you have checked :
Downloaded program files
Temporary Internet files
Temporary files
Recycle bin
Web Client/Publisher content

10. Remove viruses /worms /trojan horses

@ Scan with Microsoft Windows Malicious Software removal tool

http://www.microsoft.com/malwareremove

@ Scan with

Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms

http://www.pandasoftware.com/product..._principal.htm

@ Install the antivirus software

Boot in Safe Mode and install the antivirus software
In Safe Mode,because there are viruses
that have the ability to damage an antivirus while installing it

How to boot your computer in Safe Mode

Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

(If you are XP user ,find more about Safe Mode
in Help and Support Center ; Start-Help and Suport)

@ Update the antivirus and scan with it

Boot in Normal Mode and update it.
Make sure you have all functions ON
(scanning all files,heuristic,disinfect,scanning for other threats...)

Perform a full scan in Normal Mode first
Then boot in Safe Mode and also perform a scan

@ While still in Safe Mode,scan with these

SpyBot S&D
Ad-Aware SE Personal
Microsoft Antispyware
CWShredder

and remove the junk
!!! They must have already been updated !!!

When the scan is finished,
DO NOT restart ,if you have Win XP or ME

System Restore (for XP and ME only)

Because of the fact malware is a program,
System Restore also stores all malware tracks and when restarting,it can
replicate some infected system stuff and the malware will be back !!!
So you need to delete all the restore points before restarting :

Right click on My Computer-Properties-System Restore
Check Turn off system restore.Click OK

Restart the in Normal mode.

11. For better performance ,it is advisable to check your hard drives for
errors
Open My computer .
Then right click on the hard drive you want to check - Properties - Tools
In the error-checking area ,click "Check now" to start the process.

At the end (when the system is malware-free)
again Right click on My computer-Properties-System Restore
Uncheck Turn off system restore ,so you'll have your Restore function ON.

After these,your computer should be clean !
If you do not understand something,you can post again and ask for
information
If the instructions seems difficult to you,you can take your computer to
a computer store where IT specialist would help you wipe out the junk!
Don't be shame.

--- Useful pages ---

http://www.microsoft.com/athome/secu...s/default.mspx
different kinds of free or trial security software.

http://www.pandasoftware.com/about/r...ldren_internet
Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
software
Panda Platininum Internet Security 2005 awarded with many prizes

http://www.pandasoftware.com/protected/tips.htm ;
useful tips for protecting computers

http://www.pandasoftware.com/product..._principal.htm
Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms

http://housecall.trendmicro.com
Trend-Micro free online scanner HouseCall where you can scan for
Viruses and Spywares and clean them. CWShredder is also available here

http://www.kaspersky.com/virusscanner
Kaspersky free online scanner
and checker for suspicious files.If you have issues with suspicious
file,here is the right place!

http://www.f-prot.com/virusinfo/submission_form.html
Send F-prot AV suspicious files for fast analyze and and it is all for FREE

http://www.microsoft.com/malwareremove
Microsoft Windows Malware Removal Tool

http://www.microsoft.com/windowsxp/u...nfectedpc.mspx
Microsoft MVP Charlie Russel's article about Dealing with malware
Really good and detailed

http://support.microsoft.com
Free Microsoft support and suggestions (for genuie clients)

Now ,when you have cleaned your computer,you need to think about your
security!
Microsoft
suggests 3 + 1 general steps how to protect
your PC and the infomation stored on it,
your privacy and your family
1.Use an internet firewall
2.Enable Automatic Updates for your PC
3.Use an antivirus software
4.Use antispyware software

Goto http://www.microsoft.com/athome/security and learn more
Check the Security Essentials for your OS and also have a look at all
sections!

Panda_man
" Let's beat malware black and blue"
" No new epidemic of all kind of malware - Panda TruPrevent"

| SETTING UP A COMPUTER |

When you first turn on your computer
it is adviseable to first have a look at its setings.

** If you use Windows XP **

1 .Create as many computer accouts as you need

If your computer is going to be used from more than one person
(family members,friends,colleagues ,etc...) ,
make others limited users and you - Administrator
So that you'll have full control of the PC,but they would only be
able to change their files and few settings only !

If you are a parent and would like your children to access the internet,
create the limited user accounts.More about the parental control below

!!! Windows XP has hidden built-in administartor account
accessable and visible only in Safe Mode.
Get into Safe Mode and password protect it.
In Safe Mode,goto Control Panel -User accounts and click on the name
of that hidden account,called Administrator !!!

| How to boot your computer in Safe Mode |

Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

(If you are XP user ,find more about Safe Mode
in Help and Support Center ; Start-Help and Suport)

2. Password-protect your account and your files

Make strong password,
with numbers,letters and at least one special character
Start - Settings - Control Panel - User accounts

When you decide to password protect your account,
after creting a password Windows should ask you if you want
to protect your files also.Click YES

or
Click on the folder you want to password-protect-Properties
Click on Sharing tab -Make this folder private

** All Windows Versions **

Start - Settings - Control Panel
or My computer -Control Panel

3. Have a look at

Display settings
Date and time Settings
Mouse and Keyboard settings
Power Options
Regional and language settings
Sound settings
Start Menu Settings

4. I do not recommend any user to install programs like

WinAmp ,Real Player
or WinZip (in Win XP )
Because of the fact Windows has integrated Windows Media Player ( 2 versions)
plus (Zip archiver in XP ) ,it is pointless to install such programs

5. Do install programs like

Adobe Reader / Acrobat because it is useful and with it
you can read PDF files which become more wide-spread everyday
http://www.adobe.com

6. If you do not have Microsoft Office

Download
1. Open Office
http://www.openoffice.org

2.Microsoft Word viewer / Excel viewer / Power Point viewer
http://www.microsoft.com ; ,click on Office

Open Office is free as well as Microsoft viewers.
Open Office is not as good as MS Office but would do the basics

| THINK ABOUT INTERNET |

1. After you go on-line,upgrade to the newest Service Pack available for
your OS .
http://windowsupdate.microsoft.com
Learn more about the SP in Microsoft web-site and read the preparation steps !

2. Also download all critical updates with Express install.

I recommend you to use only Internet Explorer as an internet browser
as well as Outlook Express for your mail program
Many people may think them as not as secure as other but that is not true.

| PARENTAL CONTROL |

Internet is useful for everybody and even for the children
They can search information for school project,listen to music,play on-line
games
and even talk to friends
But it is even dangerous
What I recommend is to talk to your child/children and to explain them about
the activities they don't have to do while online

Then,do not trust your children fully.Install a good software/s/ to help
protect your PC and your family's privacy

So....
1. Create your children limited user accounts in Windows XP

So they will have their own My documents folder
but will not be able to access PC settings
Limited users can download everything but cannot install anything
,so they cannot install any spyware/virus in the family's computer.

Children limited account should NOT be password-protected !!!

Parent administartor account should be password-protected !!!

2. Turn on Internet Explorer's Content Advisor

It would help your children not to open pornographic pages
and pages with bad content
Start- Settings - Control Panel - Internet Options - Content tab
and then enable it and check the settings

2.1 MSN toolbar
This toolbar become more useful everyday
It has either pop-up blocker and also Anti-Phising filter
Recently Microsoft had established this Anti-phishing filter
as an add-in for the Toolbar
http://toolbar.msn.com to get the toolbar
http://toolbar.msn.com ; click on Add-ins and search for the Anti-Phishing

Antiphishing would help to protect your family from online fraud

3. Microsoft has made a component to help protect a computer
that is used by many people.It prevents limited users from access to
^chosen by the admin user^ programs and files and also prevent them
from downloading files and other things
It is easy to use and can be configured to meet everybody's needs
It is called Share access tool

http://www.microsoft.com/windowsxp/s...ccess/faq.mspx

/example : A parent with Administrator rights can prevent a children
with limited account to use a chat program or download a new one /

4. When a child uses the internet ,
the computer should have an antivirus software ON + firewall always ON

http://www.pandasoftware.com/about/r...ldren_internet
Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
softwares
Panda Platininum Internet Security 2005

Please,go through the additional steps below.............

| PROTECT YOUR COMPUTER
AND THE INFORMATION STORED ON IT |

Microsoft suggest 3 +1 steps general steps to help protecting your
computer.Here they are plus some additional !

1. Firewall ON

It is very important to know that you REALLY SHOULD
use only one firewall (to prevent software conflict ) !!!

Firewall is a protective barrier between your PC and the outside world.
It protects you from hackers and other intruders from gaining
remote access to your PC and also from viruses and network worms (like
Sasser).
It also makes your PC invisiable for hacker softwares and
even if hackers find your PC it will block the attack.
Firewalls scans all your incoming (or outgoing) traffic and
immediately block it if it is unsolicated.

** Windows XP **

has integrated firewall -
Internet Connection Firewall (ICF) for SP1 and
Windows Firewall (WF) for SP2

Windows Firewall (for SP 2)
is full firewall ,suitable for all kind of users and connections.
Windows Firewall is designed especially for home users with
not very big computer literacy and that's why it works almost
automatically,asks rarely !

When using it,check the Exception list .
If you are home user and do not want to play network games,exchange files
over chat
or you are connected to internet via none/less secure server, you can check
" Don't allow exception "
This guarantees you maximum protection!

Start - Settings - Contol Panel - Windows Firewall .See its settings.

Users with no Service Pack or with SP 1 you should upgrade to SP 2
because ICF is partial firewall made for direct internet connection only

** Windows versions different from XP **

They do not have integrated firewall and they are not protected
from hackers and intruders,network viruses and etc.
They MUST use software firewall.So choose one firewall

You may get Zone Alarm personal (free) from :
http://www.zonelabs.com

2. Windows Updates ON

Windows Updates can protect your PC from different OS vulnerabilities and
security threats.

** Windows XP and ME **

| Critical updates |

Automatic Updates ON
Right click on My computer - Properties - Automatic Updates -
Download updates automatically but let me choose when to install them

** Different form XP and ME **

| Critical updates |

Automatic updates are not offered
Manually download critical updates
Start – Windows Update or http://windowsupdate.microsoft.com

** All Windows Versions **

| Optional updates |

Because of the fact Automatic updates downloads only critical updates (they
are the most important),
regularly visit http://windowsupdate.microsoft.com
and download some of the optional software and hardware updates available.

3. Virus Protection ON

Antivirus Software can protect you from viruses,worms,trojans and other
security threats

Always use the latest version of your program and update it at least every two days.
The more often you update it ,the higher protection for new threats you have.

Make sure it has real-time scanner which is enabled

Make sure all security settings are turned ON

(e.g. scanning All files,scanning compressed files,mail scanning,
disinfecting, heuristic scan,behaviour analyze
or detecting spyware,hacking tools, jokes and so on…..)

Use only 1 av software .More than one may cause your PC
problems because of the permanent protection ! ! !

Other : List with all Microsoft Anti-virus partners
http://www.microsoft.com/security/pa.../antivirus.asp

| PROTECT YOURSELF AND YOUR PRIVACY |

1. Spyware protection ON

Spybot Search & Destroy
http://www.safer-networking.org/microsoft.en.html

Ad-Aware SE Personal
http://www.lavasoftusa.com/software/adaware

Microsoft Antispyware
http://www.microsoft.com/athome/secu...s/default.mspx

These 3 programs(all free) are the most famous
in the world and ,of course,are the best.
Using two of them guarantees you very ,very good protection !

Microsoft Antispyware is the only one from these above that has
real-time protection,which is very important for dealing with spy junk

2. Manage your Internet Settings

Start-Settings-Contol Panel-Internet Options

| On the General tab |
Delete all temporary internet files,cookies,history ( often do this)

| On the Security tab |
Make sure the Internet level is Medium.Check other levels

| On the Privacy tab |
Make sure the level is Medium High.

| On the Content tab |
Goto Auto complete
Delete(clear) forms and passwords and check the settings

3. Use a pop-up blocker

Internet Explorer 6 with XP SP 2 has integrated pop-up blocker

However ,if you are not XP SP 2 user ,or you are without IE 6
get the Free MSN Tool Bar that has pop-up protection
http://toolbar.msn.com

3.1 MSN toolbar
This toolbar become more useful everyday
It has either pop-up blocker and also Anti-Phising filter
Recently Microsoft had established this Anti-phishing filter
as an add-in for the Toolbar
http://toolbar.msn.com to get the toolbar
http://toolbar.msn.com ; click on Add-ins and search for the Anti-Phishing

4. Other

4.1
( Depending on your mail program - this below is for Outlook Express )
Open Outlook Express
Tools - Options - Security
Make sure you have checked these:
` Warn me when...
` Do not allow...

4.2
Create free web-based mail
Lots of free web-based mail accounts exist.
You may create one in Hotmail , Yahoo , Gmail or Mail.RU

They are all for free with a lot of space and intergrated SPAM and Virus
protection
Yahoo.co.uk and Mail.ru offer free POP 3 / SMTP /HTML access
so you may use them with Outlook Express

4.3
Think first , then click !!!

Nothing can protect the computer from its user.
Even though you could have firewall,av software,
antispyware software and all updates downloaded,
you are not protected 100 %.NOTHING guarantees you 100 % protection.
So if you don't know what exactly to do and when to do it,you'll probably
fall a victim
of a virus , spyware or hacker.
You can find it ridiculous,but it is true! :-)

BE CAREFUL which sites you visit
BE EXTREMELY CAREFUL what you install,especially free or shareware software.
ALWAYS check everything you download from internet with AV and AS software.

4.4
Be aware of SPAM messages and especially PHISHING !!!
Spam messages are unsolicated mail.You really do not want them !
In most cases SPAM is just annoying,however PHISHING is a type of spam that
is
is really dangerous.Someone unknown sends you a messages,which is
trying to get personal information,such as bank account number
and passwords ! That's why :

NEVER give your email and/or passwords to strangers.
Don't post your mail or passwords in forums and chats.
NEVER read email messages from people you don't know. Just delete
them!!!
NEVER answer to strangers or even open the attachments,if any !!!
Delete the mail !
NEVER follow links in email from stranger and in mail that you
doubt and do not trust !

For more info about SPAM / Phishing visit
http://www.microsoft.com/athome/security ; - Email section

4.5
Regularly :
Run Disc clean-up (with all checked)
Start - Programs - Accessories - System Tools - Disc Clean-up

Check all hard drives for errors
Back-up all your information (at least montly)
Defragment all hard drives
Scan all your computer with antivirus and antispyware software
(should be twice a week)

--- Useful pages ---

http://www.microsoft.com/athome/secu...s/default.mspx
different kinds of free or trial security software.

http://www.pandasoftware.com/about/r...ldren_internet
Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
software
Panda Platininum Internet Security 2005 awarded with many prizes

http://www.pandasoftware.com/protected/tips.htm ;
useful tips for protecting computers

http://www.pandasoftware.com/product..._principal.htm
Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms

http://housecall.trendmicro.com
Trend-Micro free online scanner HouseCall where you can scan for
Viruses and Spywares and clean them. CWShredder is also available here

http://www.kaspersky.com/virusscanner
Kaspersky free online scanner
and checker for suspicious files.If you have issues with suspicious
file,here is the right place!

http://www.f-prot.com/virusinfo/submission_form.html
Send F-prot AV suspicious files for fast analyze and and it is all for FREE

http://www.microsoft.com/malwareremove
Microsoft Windows Malware Removal Tool

http://www.microsoft.com/windowsxp/u...nfectedpc.mspx
Microsoft MVP Charlie Russel's article about Dealing with malware
Really good and detailed

http://support.microsoft.com
Free Microsoft support and suggestions (for genuie clients)

Now ,when you have cleaned your computer,you need to think about your
security!
Microsoft
suggests 3 + 1 general steps how to protect
your PC and the infomation stored on it,
your privacy and your family
1.Use an internet firewall
2.Enable Automatic Updates for your PC
3.Use an antivirus software
4.Use antispyware software

Goto http://www.microsoft.com/athome/security and learn more
Check the Security Essentials for your OS and also have a look at all
sections!

Thanks very much !!!
Panda_man

" Let's beat malware black and blue "
" No new epidemic of all kind of malware - Panda TruPrevent "




For goodness bloody sake....

How much time does MS think mere mortals have got, to WADE through all this
crap. Can't they explain in simple english what patches I need to get
......I mean ....look at this lot :-

Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB867801)
Download size: 2.8 MB, 10 minutes
A security issue has been identified that could allow an attacker to
compromise a computer running Internet Explorer and gain control over it.
You can help protect your computer by installing this update from Microsoft.
After you install this item, you may have to restart your computer. Read
more...

Remove
Cumulative Security Update for Outlook Express 6 SP1 (KB823353)
Download size: 1.9 MB, 7 minutes
A vulnerability exists in Outlook Express that could allow an attacker to
cause Outlook Express to fail. You can help protect your computer by
installing this update. After you install this update you may need to
restart your computer. Read more...

Remove
Critical Update for ADODB.stream (KB870669)
Download size: 104 KB, 1 minute
An issue has been identified that could allow an attacker to compromise a
computer running Windows and gain complete control over it. You can help
protect your computer by installing this update from Microsoft. After you
install this item, you may have to restart your computer. Read more...

Remove
Security Update for Windows XP (KB840315)
Download size: 306 KB, 1 minute
A security issue has been identified that could allow an attacker to
compromise a computer running Windows and gain control over it. You can help
protect your computer by installing this update from Microsoft. After you
install this item, you may have to restart your computer. Read more...

Remove
Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP
5.1 (KB842773)
Download size: 635 KB, 2 minutes
This software updates the Background Intelligent Transfer Service (BITS) to
v2.0 and updates WinHTTP. These updates help ensure an optimal download
experience with future versions of Automatic Updates, Windows Update, and
other programs that rely on BITS to transfer files using idle network
bandwidth. Read more...

Remove
Security Update for Windows XP (KB841873)
Download size: 307 KB, 1 minute
A security issue has been identified that could allow an attacker to
compromise your Windows-based system and gain control over it. You can help
protect your computer by installing this update from Microsoft. After you
install this item, you may have to restart your computer. Read more...

Remove
Security Update for Windows XP (KB839645)
Download size: 677 KB, 2 minutes
A security issue has been identified that could allow an attacker, with some
user interaction, to run applications on a system. You can help protect your
computer by installing this update from Microsoft. After you install this
item, you may have to restart your computer. Read more...

I'd like to switch on "Autoupdate" but, then what will happen is that a BAD
Nvidia graphics driver will go in and I'll have no picture !!!!!!

regards, Richard




I've a customer who has the same problem and I've waiting
to see if someone replied to this post for a fix. The
customer had a trojan removed from their PC and then
started receiving the same message whenever they tried to
run a dos program. When I started the machine in safe
mode everything worked fine. Today the PWSteal.Banker.B
trojan was reported by norton's on this computer which I
removed. This trojan was only discovered on June 17 and
is not supposed to affect XP. I decided to try running
command.com and sysedit to see if removing the trojan had
any effect on this problem. Much too my surprise and
relief it did. Hopefully this might help you if you go to
symantec's sight they have the information needed to
remove the virus. The file that the virus creates is
lsd_f3.dll in the system32 folder. Let me know if this
helps.

-----Original Message-----
I apologize for the lengthy post.

System:
I'm running win xp pro (system came with win xp, I
upgraded immediately to
win xp pro. This current problem has nothing to do with
the upgrade to win
xp pro, which was done over a year ago) on an e-machine
T2625 AMD Athlon xp
2600+ 2.12GHz, 1GB RAM.
Note: My computer came with the primary partition
(system partition, C:
drive) configured to NTFS. All other partitions that I
have created on that
physical hard drive and on other physical hard drives
are FAT32.

Problem:
A week ago, I had just finished fully cleaning my system
(a long process)
and then went to play tetris and BAM! A new problem. How
nice. I have a
number of dos programs, including tetris.exe, some old
astronomy dos
software, etc. which have worked fine on win xp pro for
quite some time
until recently (the last week) when they collectively
began to fail with an
"attempt to access invalid address" error. I cannot
ascertain the exact time
at which this problem began since I only use the DOS
programs infrequently.

Information which may be helpful:
The first thing I did was Google search with the
following string: "attempt
to access invalid address" xp dos.
This search brought some (perhaps) useful info, which I
will relay he

From:
http://www.computing.net/windows2000...d/forum/58304.
html
"Andrew" on June 02, 2004 said "Todays morning, after
one hour of work I
needed to restart computer becouse I was not able to
disconnect from
internet. There was no activity but it was not
disconnecting. After that I
can't start any DOS program on this computer, any dclick
in icon to program
is giving error: "Attempt to access invalid address".
When I try to run DOS
program from command prompt window I see : "Cannot
execute program". I scan
comp. for viruses - it did not find anything. Any sug.? "

"Bill Mason" on June 08, 2004 said "I currently have a
similar problem to
what you descibed. I found that if I start Windows in
the "safe" mode I can
then access what I need to. This is not a satisfactory
solution for me. I
would greatly appreciate any better cures if you are now
aware of any.
Thanks! "

"Christopher" on June 15, 2004 said "Same symptoms, XP
Pro. User reported a
few xxx popups while downloading NAV2004 just prior to
problem. Checked her
index.dat file and found NO record of browsing anything
but okay sites.
Tried NAV2004, Adaware, Spybot, TrojanHunter, turning
off servies, msconfig,
logged in as Administrator, checked config.nt and
autoexec.nt, nothing
worked. Finally had to use XP system restore and roll
back 3 days. Maybe
something nailed the Environment Variables ? Didn't
think to check those
until after restore. "

"manu (by manu24)" on June 30, 2004 said "same prob.
here with win xp home,
but sometime back i turned off my system restore for
some reason and forget
to turned it on, so now i cannot roll back, so what do
now? any suggestions.
manu "

end of thread

from: http://www.techimo.com/forum/t111831.html
"akinsey " on June 7th, 2004 said " I have a user who is
running XP Home on
a newer HP Pavilion, which had a bad hard drive and was
replaced a week ago
under warranty at Best Buy. She cannot use any DOS
programs under XP, even
using any of the available compatibility modes. HOWEVER,
there was no
problem with ANY DOS programs running under XP prior to
the drive being
replaced.
1) MS KB searches on DOS Compatibility Problems in XP
point to NTVDM
configuration problems. I.E.:
When you have problems with MS-DOS programs:
Test the NTVDM (Windows Virtual DOS Machine) subsystem:
1. Start / Run / Command.com / OK.
2. If a C:WindowsSystem32Command.com session does NOT
open, the NTVDM is
misconfigured. Check the Config.nt and Autoexec.nt files
in the
%SystemRoot%System32 folder for non-standard entries...
[snip]

Start-run-command.com (enter) yields the error "attempt
to access invalid
address". (see attachment, error.JPG)
command.com
Ntio.sys
Ntdos.sys
Ntvdm.exe
Ntvdmd.dll
Redir.exe
All appear in the windowssystem32 folder. I looked at
the config.nt and
autoexec.nt files and they're pure, exactly as extracted
from the XP cd.
Suggestions?"

"Paladisious" on July 1st, 2004 said "The exact same
thing is happening to
me in Win XP Home, except I formated my machine, and
since then I've
reinstalled windows and all those lovely classic DOS
games, but that
'invalid adress' error keeps coming up when I try to run
them."

"noseBleeD " on July 1st, 2004 said "I am fairly sure
when it says the
address is invalid, it means it has gone beyond the end
of the memory
registers that are assigned to the program you are
trying to run.
Does this happen in safe mode?
This could be caused by a memory leak.
This could be caused by a bad virus that harmed your
hdd, and ram, or video
ram, or more.
I would verify the above posts like you said concerning
the winXp version
first, then try safe mode and see if problem still exist.
I would then boot into recovery console and run
chkdsk /f command.
I would the test memory with other known good memory and
if good, add more."

end of thread

From:
http://www.annoyances.org/exec/forum/win2000/1087416706

"fcoen " on June 16, 2004 said "I have recently re-
installed windows 2000
server, but now all the dos programs that used to work
on it give an error:
"attempt to access invalid address". Not only that but
things like the edit
command give the same error. Any suggestions. Thanks. "

"MaddMaxx" on June 16, 2004 said "Did you switch from
FAT32 to NTFS?"

"fcoen " on June 17, 2004 said "yes..."

end of thread

From:
http://www.experts-
exchange.com/Operating_Systems/WinXP/Q_21020181.html

"stevewdindas" on 06/09/2004 said "I have notebook that
has had and repaired
a number of viruses. However, even though it is
reporting clean after
several different scans whenever I try to run most .exe
applications it
reports the error "Attempt to access invalid address".
I have tried the
programme in safe mode and it works. Any suggestions?"

end of thread

From:
http://computing.net/windows2000/www...rum/58739.html
"manu (by manu24)" on July 01, 2004 said "Hi, my comp
got hijacked with some
xxx dialer n dl.html file etc and some trojans. i got
rid of those now i m
facing this problem when ever i click some dos
application like my turbo
c++.exe or some other dos application i got this
error"Attempt to access
invalid address". unfortunately some time back i turned
off my system
restore so i m unable to rool back my system. plz help
me, ne suggestion
will br g8tly appreciated. Manu using win xp"

end of thread.

The most useful fact which I gathered from these threads
is that this is a
recent problem (Note the dates of the posts), since I
have tried many other
searches on Google, other search engines, and usenet
groups such as this and
found no other references to this problem. Therefore the
only references to
this problem are recent. This indicates to me that we
are dealing with a
virus, trojan, or malware which has began to show its
effects only in the
last month or so. Further evidence for this being a
recent virus is that
none of the above referenced threads includes any
definite answers or
solutions, just people trying to find answers to
(roughly) the same problem
at (roughly) the same time, indicating (to me) that this
is a new virus or a
new version of an old one.

MY Hijackthis log is clean:
"Logfile of HijackThis v1.97.7
Scan saved at 9:15:56 AM, on 7/2/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:Program FilesStop-the-Pop-Up Litestopthepop.exe
C:Program FilesAVPersonalAVGNT.EXE
C:WINDOWSSystem32RUNDLL32.EXE
C:WINDOWSSystem32ctfmon.exe
C:Program FilesAVPersonalAVGUARD.EXE
C:Program FilesAVPersonalAVWUPSRV.EXE
C:PROGRA~1SymantecNORTON~1GHOSTS~2.EXE
C:Program FilesAheadInCDInCDsrv.exe
C:Program FilesCommon FilesMicrosoft
SharedVS7Debugmdm.exe
C:Program FilesNorton UtilitiesNPROTECT.EXE
C:WINDOWSSystem32nvsvc32.exe
C:WINDOWSsystem32slserv.exe
C:Program FilesSpeed Disknopdb.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesOutlook Expressmsimn.exe
C:Program FilesHijackThisHijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet
ExplorerMain,Start Page_bak =
about:blank
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE
C:WINDOWSSystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [NeroCheck] C:WINDOWSsystem32
NeroCheck.exe
O4 - HKLM..Run: [sureshotpopupkiller] "C:Program
FilesStop-the-Pop-Up
Litestopthepop.exe" -minimized
O4 - HKLM..Run: [AVGCtrl] C:Program
FilesAVPersonalAVGNT.EXE /min
O4 - HKCU..Run: [NvMediaCenter] RUNDLL32.EXE
C:WINDOWSSystem32NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSSystem32
ctfmon.exe
O8 - Extra context menu item: &Define -
C:WINDOWSWebERS_DEF.HTM
O8 - Extra context menu item: &Search the Web -
C:WINDOWSWebERS_SRC.HTM
O8 - Extra context menu item: E&xport to Microsoft
Excel -
res://C:PROGRA~1MICROS~3Office10EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia -
C:WINDOWSWebERS_ENC.HTM
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61}
(HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2...01/housecall.t
rendmicro.com/house
call/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1}
(ActiveScan Installer
Class) -
http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D}
(CRAVOnline Object) -
http://www.ravantivirus.com/scan/ravonline.cab"

I have already performed all of the usual tasks
associated with a difficult
problem:
1. Ran online panda-antivirus, trend micro, ranta-
antivirus, downloaded and
ran free AVG antivirus, then uninstalled it, and then
downloaded and ran
free AntiVir. Ran all of these again in safe mode except
for AVG free, which
doesn't like winXP safe mode and can't find core driver.
That's nine virus
scans which found nothing (due to the fact that, just
prior to noticing the
current problem, I had just run all of these scans and
more as part of
monthly maintenance).

2. In safe mode, and then again in regular mode, deleted
all files in the
following directories: Temporary Internet Files (for all
users, verifying it
to be empty, verifying that Content.IE5 was either empty
or deleted, for
each user and Admin and 'All usuers' and 'default user'
and localservices
and networkservices); Cookies; Windows/Temp;
Windows/Downloaded program
files (except for those downloaded program files
associated with the online
virus scanners); windows/prefetch; Windows/web;
C:recycler (except for
S-1-5-21-760979014-647424850-2722162428-1005, the actual
recycle bin, which
it won't let me delete); and then ran accessories|system
tools|disk cleanup
on all drives, in both regular and safe mode, deleting
everything which I
could (but everything was empty by then - in, fact,
everything had already
been empty because I had already done all of this just
prior to noticing the
problem).

3. Ran SpyBot search and destroy and Ad-Aware in regular
and safe mode.
Already clean.

Some things of note:
1. Since my primary partition (system c: drive) came as
NTFS, I have never
been able to access it directly when in DOS mode or when
booted from a DOS
floppy, since DOS can't recognize NTFS, so recently,
having finally grown
annoyed enough to do something about it, I searched the
net and downloaded
'ntfsdos', a DOS program which acts as a file system
driver for DOS/Windows
and that is able to recognize and mount NTFS drives for
transparent access.
It makes NTFS drives appear indistinguishable from
standard FAT drives,
providing the ability to navigate, view and execute
programs on them from
DOS. It is an older program which was apparently
necessary in the days when
FAt32 windows couldn't recognize NTFS. I mention this
merely for the sake of
completeness, since none of the other people in the
above referenced threads
mentioned this ntfsdos program, which is a relatively
rare program, and it
is unlikely that it would be present on any of their
systems, and therefore
unrelated to the present problem. However, one post
asked if the person had
changed from FAT32 to NTFS, but didn't explain why he
thought this might be
important, and although I didn't change from FAT32 to
NTFS, I just thought
I'd mention that I ran this NTFSDOS program so as to be
able to access NTFS
C: drive from DOS.

2. As suggested in one of the above-mentioned posts, I
ran Command.com, but
got the error "attempt to access invalid address". All
the usual dos
programs and associated files are present in system32
folder, and config.nt
and autoexec.nt appear to be fine.

3. My DOs stuff works fine in safe mode.

4. I don't seem to have the recovery console, or at
least I don't see it
listed when booting.

5. A month ago when last cleaning the system, I turned
off system restore
before running the virus scans, as always, but forgot to
turn it back on, so
if I want to restore windows I'll have to go back at
least a month. I'd
rather avoid that.

Sorry for the long post.
Any help is appreciated.

.




Hello -

I began having a problem yesterday that I can't figure
out and it's really crippling my ability to use my
computer, so please help

I am (1) unable to login to websites (i.e. bankone.com)
or (2) I can login, but then I'm unable to access links
within that secure site (i.e. hotmail.com), and (3) I'm
having problems using Microsoft Money 2004 which I don't
know if it is related to #1 and #2.

In the first example, I type in the username/password and
then click the appropriate link to login and NOTHING
happens.

In the second example, I AM able to login, but then when
I click on a link such as an email in Hotmail, NOTHING
happens.

For the first two problems: on these pages where these
problems occur, there is a comment in the status bar of
Internet Explorer which will state "Done, but with errors
on page". This appears when the page initially loads and
then changes to "Error on page" when I try to login or
choose a link.

If I enable script debugging through "Internet Explorer -
Tools - Advanced - Disable Script Debugging" I get
tons of "do you wish to debug" dialog boxes on the pages
which I've tried. I think there's something wrong with my
computer rather than these sites as this occurs on
multiple sites since yesterday.

I also have a problem logging in with Microsoft Money
2004, I have to bybass logging into the passport features
and then when I try to enter any information into any of
my account registers, Money crashes. This problem came up
at the same time and so I don't know if it's related.
I've ran "repair" in Money. Without any changes.

I've only installed one program prior to these problems
cropping up which was the Pocket PC SDK for Visual
Studio .net which I've uninstalled without any help.

I'm quite perplexed, this seemed to have just come "out
of the blue". I am using Windows XP and Internet Explorer
6. Other programs include Microsoft Money 2004, Microsoft
Office 2003, Microsoft Visual Studio.net, Activesync,
Norton Antivirus 9. Oddly, Outlook 2003 doesn't seem to
have any problems logging into my 5 different email
accounts and downloading mail and such.

I've ran Spybot (with latest update), Norton Antivirus
(with latest update), and checked the Windows and Office
update (all up to date). I've tried turning on and off my
software (Windows XP) and hardware (Linksys WCG200)
firewalls. I've restored Internet Explorer security,
Privacy, and advanced settings to their default. I've
restored factory defaults on my Linksys Cable modem
(WCG200).

Any help?? I feel like I've done everything without any
improvement at all!!

Thanks - Kevin




http://www.linuxworld.com/story/47536.htm

Linux Opinion: An Open Letter to a Digital World
"The Windows platform is not just insecure - it's patently,
blatantly, and unashamedly insecure by design"
December 18, 2004
Summary
As a Linux desktop user himself, system administrator Chris
Spencer did not relish having to clean up his wife's
infected Windows PC after it had become compromised. By the
time he'd solved the immediate problem, Spencer had become
so fed up with spyware, trojans, viruses, and spam, that he
decided it was time to write a letter to the world. It's a
simple message: it's time to switch from Windows to Linux.
"The letter serves as a guide," Spencer explains, "taking
you through some of the history of Microsoft right up to
this present day."

To Anyone Who Will Listen,
Recently I was reading an article from Wired magazine
talking about the Windows spyware problem [1]. It was
unbelievable to me that people would choose to use programs
that they know make all their personal information
available to companies. It turns out that 80% of Windows
users suffer from spyware [2]. I read many articles like
these but always thought that these people have problems
just because they aren't careful. Maybe they don't run
anti-virus, they don't use a firewall, or they browse seedy
sites and download applications for seedy activities. It
turns out though that is not the case.

My wife discovered that her computer had been infected by
spyware and trojans despite the anti-virus, regular Windows
updates, having the good sense not to open attachments,
using a firewall, and avoiding any type of seedy activities
online. As best we can tell someone exploited IE
transparently while she searched for medical information to
help our nephew.

The clean up from these types of infections is great fun. I
spent not less than 5 hours running about every spyware
prevention program known to man. Each one searching for
those pesky files and registry settings. The worst thing of
all was that, once I cleared them off the disk, simply
starting Internet Explorer would reinfect the whole system.
Seriously, it was great fun and I did, eventually, have the
satisfaction of beating the problem. That's right - a
system administrator for 10 years with a degree in computer
science and a RHCE CAN clean up a single spyware infection
in 5 hours.

I hope you see what I am really saying here. How on this
earth are people that aren't trained in Information
Technology going to do it? As a Linux desktop user, I had
never been exposed to this type of problem. Having now
battled with spyware, I am finally motivated to speak up
and say something to the world. I want to get a single
message across:

It's time for anyone running a Windows PC to switch to Linux.

You see, the Windows platform is not just insecure - it's
patently, blatantly, and unashamedly insecure by design and
for all the lip service to security it's really not going
to get better, ever. To make matters worse, it's more
expensive and gives you fewer necessary applications right
out of the box than Linux. Everyone, even Microsoft, knows
this - they are just too afraid to say it. The tide is
coming in. Nothing on this planet can stop it.

Whew. I said it. I am so happy to get that off my chest,
however, for me to stop here would be unfair. I haven't
really proved it to you. So if you will entertain me a bit
longer here is the rest of the story.

Microsoft started conducting a "Get the Facts" [3]
marketing campaign against Linux. This signaled that they
have correctly assessed that their competition is Linux and
that they need to fight it with all they have. It even made
it into their 10K filing. [4] It's really an interesting
read to note that Microsoft sees Linux as a major threat
It's a big enough threat to their monopoly that they say:

"The Linux open source operating system, which is also
derived from Unix and is available without payment under a
General Public License, has gained increasing acceptance as
its feature set increasingly resembles the distinct and
innovative features of Windows and as competitive pressures
on personal computer OEMs to reduce costs continue to
increase."
If Microsoft thinks this then that alone is more than
enough reason to give a fair look at Linux. Of course it's
just as likely that they are preparing the lawsuits to
attack Linux because it is a real competitor. I am not sure
which distinct and innovative features they are
referencing. Perhaps it was the whole GUI concept that
Apple sued them for stealing from them. Perhaps it was the
Microsoft Office-like functionality that Open Office has
that Microsoft took from Word Perfect. It's hard to tell
and it gets me off topic to delve into it.

Alright, let's talk about the "Get the Facts" marketing
campaign. What happened is that Microsoft and vendors that
make money on Microsoft products have all come together to
tell us that we us why we should use their products. As a
consumer and something of a student of history, I always
question people that are highly motivated to protect their
jobs and money. Did big tobacco say their products were
safe long after they knew it wasn't true? Might Microsoft
be inclined to say that their products provide better total
cost of ownership (TCO) and security than another product
despite knowing it wasn't true?

It turns out they have done something strikingly similar
before. [5] When IBM OS/2 had just taken off and become
"the best selling retail software product in America" then
"sources close to Microsoft" leaked word to a columnist for
the UK edition of PC Magazine, who dutifully reported both
the rumor and source." - Computerworld, March 20, 1995,
page 118. From there it was all downhill for IBM. Despite
everything indicating that OS/2 was doing great the press
just kept printing the Microsoft party line. In the almost
10 years since that happened, have things changed? Are they
kindler, gentler, and friendlier to work with or do they
still spin, bully, and use talking heads?

Carrying on in their history we see that, empowered by
their victory over IBM, just 4 years ago Microsoft was
ordered to be split in two by Judge Thomas Penfield Jackson
because they were convicted of abusing their monopoly
market position. Then 3 years ago Judge Colleen
Kollar-Kotelly reversed the decision to split them and a
much lighter penalty was imposed. Unhappy with the results
the EU took up the case and just this year Microsoft was
convicted in the EU. Since then Microsoft has paid billions
of dollars to the companies that were aligned against them.
One by one settling the differences. Most of the companies
had little choice but to accept the money they were
offered. Because they have been so badly beat. Now they
stand with billions of dollars in the bank and a patent
portfolio that is rapidly expanding.

I don't know about you but when a convicted monopolist that
has been shown to use those monopoly powers against their
competitors says that Linux is a competitor but that it's
not as secure or cost-effective, well then I take note.
Because I know there is a good chance that a half truth was
spoken.

Maybe Linux is shoddy code just hacked together by a
college student. However, according to the four-year
analysis by five Stanford researchers [6] Linux contains
only "0.17 bugs per 1,000 lines of code" and most all of
those bugs have been fixed. Given that an earlier study
from Reasoning, Inc [7] had already shown that the Linux
TCP/IP stack had a 0.013 per 1000 lines of code defect rate
back in 2001, it is hardly astonishing that the entire
Kernel is also relatively low in defects compared to your
average commercial software application To put that in
perspective the average code seems to have anywhere from 2
to 30 bugs per 1000 lines of code. That makes the Linux
kernel between 11 times and 176 times better than your
average product. So it's certainly not shoddy software by
any stretch of the imagination.

Considering that many Linux distributions are free, it is
hard to believe that it would be more expensive than
Microsoft where a simple upgrade costs $100 and their
Office application costs hundreds more. Call me crazy but I
am having a hard time finding any truth in the "facts" as
reported by Microsoft. However, Microsoft studies the TCO
to show that other factors make Linux more expensive. Yet,
the studies that I have read seem to make crazy assumptions
like saying it takes more money to train users to push a
button on Linux than it does to push a button on Windows.
They also tend to ignore the costs associated with viruses,
spyware, and trojans that prompted me to write this.
Perhaps most unfortunately for Microsoft they also ignore
that wildly varying labor costs directly affect TCO. [8]
That means it wouldn't just be a poor decision it would be
a completely moronic decision for a government to use the
Windows platform in the third world if it wasn't absolutely
necessary. To be honest, for a long time I have wanted to
see a case study that took these types of issues into
account. I was, for this reason greatly disappointed, when
I heard about a study from Cybersource [9] that ignored
these things but still found Linux, even Red Hat Enterprise
Linux, to be at least 19% less expensive. So much for
Windows being better value, they can't even win when the
whole thing is tipped in their favor.

Maybe I missed something? Maybe Microsoft just happens to
be truly better at security than Linux? For this I had to
get dirty and dig. On the surface it did seem like Windows
had fewer security issues. Looking at Seconia, a security
research company, I discovered Windows 2000 Server has had
only 76 Advisories in all of 2003 and 2004. [10] Red Hat
Enterprise Linux 3 on the other hand has 101 Advisories
[11] and it wasn't launched until November and looking at
Red Hat Enterprise Linux 2.1 I found a whopping 145
vulnerabilities. [12] That looks pretty bad, right?

I am sure that is what Microsoft would like us to think. If
we would just ignore the elephants in the closet then we
would come to their happy conclusion. I'm not going to do
that though.

Microsoft Windows is but one component in a much larger
Windows platform. What good is the operating system without
remembering productivity software, anti-virus software,
instant messengers, media players, software to burn CD and
DVDs, and the list goes on and on? These are all things
that Red Hat and every other Linux distribution includes as
part of the package. Usually they go so far as to include
multiple applications for each function. It would be,
therefore, completely unfair if we didn't compare a
comparably equipped Windows platform to a comparable Linux
platform. How do you add it up though? Whose products do
you pick and whose products do you ignore? It's a horrible
can of worms. I tried to do it. To build the comprehensive
list so that we could compare a Microsoft Windows that's
fully equipped like a Linux distribution and I was able to
exceed the number of advisories. I just felt dirty doing it
and in the process of doing it. Besides, I came to the
realization that the bug count isn't what really mattered.

What really matters is that the bugs are getting fixed so
you aren't online without protection and that the updates
were easy to track and install. Both of which Microsoft is
in serious trouble with.

With Linux all of the updates for all of the different
types of applications come through a single path and in an
automated way. It is a process very much like the Windows
Update service. The key here is that one update service
covers all of the products. On the Windows platform you can
get the Windows updates this way but what about all of the
third party applications we needed to have the same
functionality as Linux? Each of those need to be searched
for or are hidden inside the application themselves.

In my research I found one particularly nasty Microsoft bug
that really emphasizes this point. I am talking about the
GDI+ buffer overflow with JPEG processing [13]. They put
out a security bulletin and they released a patch for each
of their affected products but they never identified who
put the SDK library in their products and each of those
products linked to it individually. Not only did this mean
users had to be experts that researched the update on their
own, but they also had to manually install it in each
location. You have to admit, that sure isn't as nice as the
centralized updating that Linux has. It seems more like a
tidal wave to me.

Then there are the issues related to actually fixing the
bugs that are known. Again, Secunia makes it really easy to
see. Of the 76 advisories Microsoft 2000 Sever still had a
whopping 20% outstanding and one of them was rated "Highly
Critical". Red Hat Enterprise Linux had fewer than 1%
outstanding and it was rated only "Moderately Critical". So
much for fewer security updates meaning you are more secure
and let's not even talk about the Internet Explorer Web
browser. Because it is so insecure that the United States
government, through the Computer Emergency Readiness Team,
had to issue a warning to use any browser besides IE. [14]
Yet, to use Windows Update you have to use IE. It's just
not fair.

Then there is the issue of design. Linux was designed to be
in a hostile Internet centric world. As people were
programming it they knew this and it no doubt played a role
in the designs of their products. With Linux you will find
that firewalls are enabled by default, users rarely login
as administrators, server applications run as users that
have limited rights, etc. In Windows these obvious things
were an afterthought. Finally put into Windows XP with the
creation of SP2, well mostly. I think it's because of the
mindset that Windows is for end users on either private
networks or no network at all that Microsoft has been hit
so hard by security issues. It's of course equally possible
that the issue is entirely different. Maybe they don't fix
the security holes because it's considered a feature. I
know they said as much about the Windows Messenger Service
[15] even though it was being actively used to send banner
advertisements to desktops around the world.

Perhaps Microsoft is finding that the standard software
wisdom about bugs [16] being less expensive to fix before a
product ships is true because after several years of having
security as the number one focus they are as plagued or
more plagued by security issues than ever before. Maybe
pouring money on the problem won't fix it? I mean come on
Even before Windows XP [17] - we knew these things but it
still shipped with the stupid default settings and we STILL
have 20% of their advisories unfixed. How can anyone feel
safe running on a Microsoft platform?

Linux provides a better paradigm. It costs less, it is more
secure, and perhaps most importantly of all it isn't
controlled by a single vendor. While Red Hat is the largest
distributer of Linux and does provide a comprehensive
support system and legal protections for their customers,
they aren't alone. Major companies like IBM, HP, and Novell
are all deeply involved with Linux but none of them are in
control of it.

Because of Linux, the future of computing is commodity. By
the year 2000, Linux already represented billions of
dollars worth of development effort [18] and it's owned
collectively by each one of us. The savings will follow and
you can count on getting what you pay for or there will be
someone else that is there for you on the terms that you
want. The tide has turned and Microsoft is going to get
wet. From my perspective they already are all washed up.

It's all an issue of attitude. Linux follows the share and
share alike [19] mindset where as Microsoft seems to have
the greedy mindset of it's all mine and I want to get paid
for it now [20]. Well Bill, Steve, and talking parrots,
that's not very nice. As I have shown there are good
reasons for using Linux as the better alternative to
Windows. Give my friends at Red Hat a call. I am sure they
could comp. you a copy. Anyway.....

Like I said: It's time for anyone running a Windows PC to
switch to Linux.

I really appreciate you taking the time to read my letter
and I hope that it gets you motivated to make the switch
or, if you already have, that it just makes you feel all
warm and fuzzy inside.

Sincerely,

Chris Spencer
chris at digitalfreedoms dot org




This post is very long. Please read only if you are patient enough to help a
newbie. These questions mostly pertain to XP networking, and this seems the
best forum for networking. Referrals and suggestions are very welcome. Even
if you can answer just one or two of my many questions here, that will help
a lot. Just quote the text you are replying to so I know which question you
are answering. I get confused rather easily.

Before beginning the networking questions, in Belarc Advisor under
"Installed Microsoft Hotfixes," SP2 (KB811113) does not have a green
checkmark next to it (lacks the data to allow verification). Is that normal?
All updates after SP2 show up as SP3, and all of them do have green
checkmarks and are verified. Here is a synopsis.

BELARC ADVISOR 6.1f
---------------------------
Unmarked hotfixes lack the data to allow verification.
(C) marks a hotfix that verifies correctly.
(X) marks a hotfix that fails verification (failing hotfixes need to be
reinstalled)

Installed Microsoft Hotfixes
----------------------------
..NETFramework
1.1
S867460 on 3/8/2005 (details...)
M886903 on 3/8/2005 (details...)
DataAccess
Q832483 on 3/6/2005 (details...)
KB870669 (details...)
Internet Explorer 6
SP1
(C) KB867282-IE6SP1-20050127.163319 on 3/6/2005 (details...)
Internet Explorer
SP2 (SP2)
Outlook Express 6
SP1
(C) KB887797-OE6SP1-20041112.131144 on 3/6/2005 (details...)
Windows Media Player
(C) WM817787 (details...)
(C) Q828026 (details...)
Windows Media Player (continued)
SP0
(C) Q828026 on 3/6/2005 (details...)
Windows XP
SP2
KB811113[SP] on 3/8/2005 (details...)
SP3
(C) KB867282 on 3/8/2005 (details...)
(C) KB873333 on 3/8/2005 (details...)
(C) KB873339 on 3/8/2005 (details...)
(C) KB885250 on 3/8/2005 (details...)
(C) KB885835 on 3/8/2005 (details...)
(C) KB885836 on 3/8/2005 (details...)
(C) KB886185 on 3/8/2005 (details...)
(C) KB887472 on 3/8/2005 (details...)
(C) KB887742 on 3/8/2005 (details...)
(C) KB887797 on 3/12/2005 (details...)
(C) KB888113 on 3/8/2005 (details...)
(C) KB888240 on 3/13/2005 (details...)
(C) KB888302 on 3/8/2005 (details...)
(C) KB890047 on 3/8/2005 (details...)
(C) KB890175 on 3/8/2005 (details...)
(C) KB891781 on 3/8/2005 (details...)

In another area of Belarc, Local System accounts show "HelpAssistant" and
"SUPPORT_388945a0" as disabled accounts. Is that because I disabled Remote
Assistance and Remote Desktop in Control Panel - System - Remote? Could it
also be because I disabled Messenger from starting up with Windows?

Is this a good place to get help with what I need, or is there an online
forum for newbies you might recommend, because this could take a while. I
basically need instructions that an idiot could understand.

I will also need help determining which of the numerous Services that start
up in WinXP I need and which I do not. The MSCONFIG in XP sucks. I can't
maximize it, and there is hardly any information in either MSCONFIG or the
Task Manager under Services. Program names and paths are not mentioned, just
names of processes. How do they expect me to find anything? I need a good
third-party Startup Manager/Task Manager in one program that is not very
expensive. WinTasks Pro is too expensive. One option is the Ultimate
Troubleshooter, which is $25. I haven't it tried yet, but I am open to other
options. Their site has a list of Processes (Services). SysInfo has a list
of Startups. Spybot helps me to some extent with Startups but not Processes
or Services.

Startups
http://sysinfo.org/startuplist.php

Processes
http://www.liutilities.com/products/...rocesslibrary/
http://www.answersthatwork.com/Taskl...s/tasklist.htm

Some of those XP background processes might be what is causing my LAN to cut
out from time to time. When that happens I lose both Internet access and
network access. One of the network icons disappears from my taskbar. Other
times it doesn't, and when I click on it to "repair" it it freezes. When I
try to bring up "Network Connections" it freezes. A reboot brings everything
back to normal. Firewall, antivirus and antispyware are all up-to-date, full
system malware scans are run regularly, including online scans. I really
don't think malware is the problem. I think it's background processes in XP,
but I just don't know enough about them to mess with any of them. XP has
only been installed for a few days on both PCs. Both of us are new to it.

Please assistant with Network Setup and with Binding/Unbinding TCP/IP from
File and Printer Sharing for better security. I am the "network
administrator" of this home network but new to XP and not a techie or
certified expert. Many web sites and Microsoft articles about networking are
geared toward more advanced users, and I do not understand all that is in
them. Need step-by-step advice. Forgive me if too much information is below.
Better to have too much than not enough.

At present, only two XP Pro SP2 computers are connected, this one and one
other desktop. I do not know how to connect the Win95a and Win98se laptops
or if it is even possible since they use 16-bit PCMCIA to connect to the
ethernet hub. The XP network setup wizard does not support Win95. The old
laptops connected fine to the network when this computer and the other
desktop both used Windows Me.

With XP, it is all user-level rather than share-level access, and I don't
know how to configure Win9x for user-level access. Let's do that later after
we get things configured properly for the two XP machines. Also, I need to
password protect the shared folders, the access to each computer, and each
network printer. Can't see how to do that with XP. With 9x, it was easy to
password-protect a shared printer or a shared drive.

SBC Yahoo! DSL Technical Support and 2Wire Technical Support state that the
2Wire Home Portal 1000HW is both a DSL Modem and a Router. I do not know if
it is a gateway, but I suspect it is for three reasons: (1) Windows uses the
word "gateway" in the name for the connection, (2) Windows preselects the
"residential gateway" option in the network setup wizard, and (3) the 2wire
people say that I cannot connect a separate "residential gateway" to the
device.

NETWORK CONFIGURATION
------------------------
10BaseT Ethernet Network
One Workgroup, No Domain
4 Computers (only 3 can connect at a time)
This computer is the Network Administrator
This computer is XP Pro SP2 (3 local users)
DSL modem/router uses DNS/DHCP/NAT (functions as a gateway?)
DSL modem/router has a hardware firewall
DSL modem/router is wired to this PC by USB 2.0 (10Mbps)
DSL modem/router is wired to a 10BaseT 4-port ethernet hub (10Mbps)
Other computers connect to this PC and the Internet by ethernet hub
This computer has no cable directly to the hub (or there would be conflicts)
PCs CONNECTED: (1) XP Pro SP2 PC (same 3 local users)
PCs DISCONNECTED: (1) Win95a PC and (1) Win98se PC
FILE & PRINTER SHARING: Enabled
INTERNET cONNECTION SHARING: Disabled (incompatible with DHCP modem/router)
WINDOWS FIREWALL: Off (because ZoneAlarm firewall is On)
THIRD-PARTY FIREWALL: On (Zone Alarm Pro 5.5)
IP ADDRESSES: Obtained automatically by DHCP
BINDINGS: Default settings (insecure)

** Is my current network peer-to-peer or client/server? **

TRANSPORT PROTOCOL LAYER
---------------------------
Internet Protocol (TCP/IP)..............Properties available
Aegis Protocol (IEEE 802.1x) v2.3.1.9...Properties grayed out
NWLink IPX/SPX/NetBIOS Compatible Transport Protocol...Properties available
NWLink NetBIOS..........................Properties grayed out

All protocols were automatically installed and configured by Windows except
for IPX/SPX, which I added after reading that that protocol (or NetBEUI) is
the key to separating File and Printer Sharing from TCP/IP. I just don't
know how to do it. On the options for each network connection in XP, I see
nothing about bindings. In Win9x, the bindings options are easier to find.

HARDWARE ADAPTER LAYER
-------------------------
1394 Net Adapter
2Wire Gateway USB
MAC Bridge Miniport (Network Bridge)
Realtek RTL8139/810x Family Fast Ethernet NIC (Disabled)
HSP56 Micromodem (COM3) (56k Dial-up Fax Modem)

- Realtek is disabled, nothing is plugged into my ethernet port. A Z65n
network printer will go there later to replace my existing Z42 parallel port
printer. We don't have a cartridge for the Z65n. That's the only reason
we're not using it.

- The Network Bridge connects 1394 and Realtek, so that the new Z65n
printer, once installed, will be available to the existing network.

- The 1394 Net Adapter is used with my network and/or the Internet, but I am
not exactly how or what it does. Windows automatically configured it. The
1394 sounds like firewire, but I don't have any firewire devices installed.
Firewire is enabled on the mainboard, but I'm not using it. Or am I using it
through this adapter? Is this just an internal connection needed for Windows
to set up the Internet and the network? Windows needs at least two adapters
for that, according to the XP Help and Support.

** Which adapter is the one that connects to the Internet, 1394 or 2Wire? **

** Which adapter should be used for File & Printer Sharing? **

NETWORK SERVICES LAYER
-------------------------
Client for Microsoft Networks.....Properties available
File and Printer Sharing for Microsoft Networks...Properties grayed out
QoS Packet Scheduler..............Properties grayed out

NETWORK CONNECTIONS
----------------------
Network Bridge................Connected, 400Mbps
LAN (Realtek Ethernet)........Disabled, Bridged (nothing plugged in there
yet)
LAN (2Wire Gateway USB) DSL...Connected, 10Mbps
Dial-up Connection............Disabled (backup connection method)
1394 Connection...............Connected, 400Mbps, Bridged

- The Realtek Ethernet NIC is disabled at my choice because nothing is
plugged into that port. Since I'm already connected to the network via USB
(or 1394), I cannot also be connected to the hub or there would be
conflicts.

- I plan to connect an ethernet cable to my open ethernet port at some
point. The cable will go from my ethernet port directly to the ethernet port
of a Lexmark Z65n printer (when we get a print cartridge for it) without
going through the ethernet hub.

- When I re-enable that Realtek ethernet port for the Z65n printer, that
printer will automatically become part of the existing network through the
Network Bridge, theoretically.

- The dial-up connection is only used when the LAN is not available.

- When dialing in with the dial-up connection, TCP/IP completes the
connection successfully, but a connection to the remote computer cannot be
established with IPX/SPX (error 733). A dialog box asks me if I want to
"Accept" the connection as is and if I want to check the box "Do not
request the failed protocols next time". I click "Accept", but I'm afraid to
check the other box about failed protocols because I don't know how
difficult it will be to reverse that decision if things change.

- I wonder why the 2Wire Gateway USB connection is only 10Mbps (rather than
400Mbps) for USB 2.0, unless it's because the router connects to an ethernet
hub which can only support 10Mbps.

NETWORK SETUP WIZARD
-----------------------
Option #1: "This computer connects directly to the Internet. The other
computers on the network connect through this computer."
(This is the option I thought was correct, but Windows did not preselect
it.)

Option #2: "This computer connects to the Internet through a residential
gateway or through another computer on the network"
(This option came up by default in the network setup wizard when Windows
searched for a shared connection. Maybe this one is correct. This is the
option I am presently using on this computer.)

Option #3: "Other"
(This option is not used, but it was set up this way originally. At that
time, there was no USB cable between the router and my computer. My computer
was connected directly to the ethernet hub. Then we heard that the USB
direct connection method would be more secure, so we switched the wiring to
the current configuration as recommended by the 2Wire people and my ISP.)

QUESTIONS
------------
1. Which option for the network setup wizard (see 1, 2 or 3 above) is
correct for this computer?
2. Would option 2 be correct for all the other computers on the network?
That was used for the other XP machine.
3. Since the modem/router connects to my machine with USB, there is no power
to that USB connection when my computer is turned off, right?
4. So the other computers can't connect when my machine is turned off,
right?
5. Does my machine need to be turned on all the time in order for the others
to connect to the Internet?
6. Is my current network peer-to-peer or client/server?
7. Which adapter is the one that connects to the Internet, 1394 or 2Wire?
8. Which adapter should be used for File & Printer Sharing, 1394 or 2Wire?
9. Network Bindings need to be reconfigured to isolate File & Printer
Sharing from the Internet without losing my ability to connect either to the
Internet or to the other computers (and the other computers to me). I need
step-by-step instructions, not too technical.
10. Password protection needs to be added to each network printer and each
shared drive/folder. I need step-by-step instructions, not too technical.
11. The network access and Internet connection through are sometimes lost
for no apparent reason. Any idea why? Sometimes the 2Wire Gateway USB icon
disappears from the taskbar when this happens. When it doesn't disappear, I
can't right-click on it because it freezes. Sometimes Start -- Network
Connections will not open. I suspect it may be some background process
running in XP. The only way to get the connection back is to reboot the PC.
12. Remote Desktop and Remote assistance are both disabled. Do they need to
be enabled?

After the two XP machines are configured, I will need assistance setting up
the two Win9x laptops. Looking forward to hearing from the experts.




this is a Hijack This startup log - as you can see, i am being hacked but i
don't know how to interpret all the data. i believe they created a hidden
partition on my drive, have taken over admin rights and are impersonating the
one user (vince) on the machine.

any help would be most appreciated!!!

sorry for posting such a large log file - the remainder is in a second post
with the same title

(config = winxp sp2 all udates - panasonic touchbook elite - broadband
access through shaw internet)

StartupList report, 1/27/2005, 3:33:50 PM
StartupList version: 1.52.2
Started from : C:Program Fileshijack tmpHijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
* Including empty and uninteresting sections
* Showing rarely important sections
==================================================

Running processes:

C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
C:WINDOWSExplorer.EXE
C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesSymantec AntiVirusDefWatch.exe
C:Program FilesSymantec AntiVirusRtvscan.exe
C:Program FilesUPHCleanuphclean.exe
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:PROGRA~1SYMANT~1VPTray.exe
C:WINDOWSsystem32igfxtray.exe
C:WINDOWSsystem32hkcmd.exe
C:WINDOWSsystem32hkeyman.exe
C:Program FilesQuickTimeqttask.exe
C:PROGRA~1Mizotecxpnsbar.exe
C:Program FilesWinZipWZQKPICK.EXE
C:WINDOWSsystem32mmc.exe
C:WINDOWSPCHealthHelpCtrBinariesHelpCtr.exe
C:WINDOWSPCHealthHelpCtrBinariesHelpSvc.exe
C:WINDOWSPCHealthHelpCtrBinariesHelpHost.exe
C:WINDOWSsystem32cmd.exe
C:Program FilesInternet Exploreriexplore.exe
C:WINDOWSsystem32rundll32.exe
C:Program Fileshijack tmpHijackThis.exe
C:WINDOWSsystem32NOTEPAD.EXE
C:WINDOWSsystem32taskmgr.exe
C:WINDOWSnotepad.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:Documents and SettingsVinceStart MenuProgramsStartup]
*No files*

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:Documents and SettingsAll UsersStart MenuProgramsStartup]
Adobe Reader Speed Launch.lnk = C:Program FilesAdobeAcrobat
7.0Readerreader_sl.exe
WinZip Quick Pick.lnk = C:Program FilesWinZipWZQKPICK.EXE

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLMSoftwareMicrosoftWindows NTCurrentVersionWinlogon]
UserInit = C:WINDOWSsystem32userinit.exe,

[HKLMSoftwareMicrosoftWindowsCurrentVersionWin logon]
*Registry key not found*

[HKCUSoftwareMicrosoftWindows NTCurrentVersionWinlogon]
*Registry value not found*

[HKCUSoftwareMicrosoftWindowsCurrentVersionWin logon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun

ccApp = "C:Program FilesCommon FilesSymantec SharedccApp.exe"
vptray = C:PROGRA~1SYMANT~1VPTray.exe
PCTVOICE = pctspk.exe
IgfxTray = C:WINDOWSsystem32igfxtray.exe
HotKeysCmds = C:WINDOWSsystem32hkcmd.exe
Hotkey = C:WINDOWSsystem32hkeyman.exe
QuickTime Task = "C:Program FilesQuickTimeqttask.exe" -atboottime
Mizo - XP Netstats Bar = C:PROGRA~1Mizotecxpnsbar.exe

--------------------------------------------------

Autorun entries from Registry:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun Once

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun OnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun Services

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun ServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun Once

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun OnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun Services

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun ServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLMSoftwareMicrosoftWindows NTCurrentVersionRun

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCUSoftwareMicrosoftWindows NTCurrentVersionRun

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun Once
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun OnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun Services
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLMSoftwareMicrosoftWindowsCurrentVersionRun ServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun Once
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun OnceEx
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun Services
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCUSoftwareMicrosoftWindowsCurrentVersionRun ServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLMSoftwareMicrosoftWindows NTCurrentVersionRun
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCUSoftwareMicrosoftWindows NTCurrentVersionRun
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOTexefileshellopencommand

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
HKEY_CLASSES_ROOTcomfileshellopencommand

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:
HKEY_CLASSES_ROOTbatfileshellopencommand

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:
HKEY_CLASSES_ROOTpiffileshellopencommand

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOTscrfileshellopencommand

(Default) = "%1" /S

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOThtafileshellopencommand

(Default) = C:WINDOWSSystem32mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOTtxtfileshellopencommand

(Default) = %SystemRoot%system32NOTEPAD.EXE %1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLMSoftwareMicrosoftActive SetupInstalled Components
(* = disabled by HKCU twin)

[{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:WINDOWSinfunregmp2.exe /ShowWMP

[{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%system32shmgrate.exe OCInstallUserConfigIE

[{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS] *
StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

[{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%system32shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%system32regsvr32.exe /s /n /i:/UserInstall
%SystemRoot%system32themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%Outlook Expresssetup50.exe" /APP:OE
/CALLER:WINNT /user /install

[{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection
C:WINDOWSINFmsnetmtg.inf,NetMtg.Install.PerUser .NT

[{4b218e3e-bc98-4770-93d3-2731b9329278}] *
StubPath = %SystemRoot%System32rundll32.exe setupapi,InstallHinfSection
MarketplaceLinkInstall 896 %systemroot%infie.inf

[{5945c046-1e7d-11d1-bc44-00c04fd912be}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection
C:WINDOWSINFmsmsgs.inf,BLC.QuietInstall.PerUser

[{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *
StubPath = rundll32.exe advpack.dll,LaunchINFSection
C:WINDOWSINFwmp.inf,PerUserStub

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%Outlook Expresssetup50.exe" /APP:WAB
/CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%system32ie4uinit.exe

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCUSoftwareMirabilisICQAgentApps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:WINDOWSWIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM..Windows NTCurrentVersionWinLogon: load=*Registry value not found*
HKLM..Windows NTCurrentVersionWinLogon: run=*Registry value not found*
HKLM..WindowsCurrentVersionWinLogon: load=*Registry key not found*
HKLM..WindowsCurrentVersionWinLogon: run=*Registry key not found*
HKCU..Windows NTCurrentVersionWinLogon: load=*Registry value not found*
HKCU..Windows NTCurrentVersionWinLogon: run=*Registry value not found*
HKCU..WindowsCurrentVersionWinLogon: load=*Registry key not found*
HKCU..WindowsCurrentVersionWinLogon: run=*Registry key not found*
HKCU..Windows NTCurrentVersionWindows: load=
HKCU..Windows NTCurrentVersionWindows: run=*Registry value not found*
HKLM..Windows NTCurrentVersionWindows: load=*Registry value not found*
HKLM..Windows NTCurrentVersionWindows: run=*Registry value not found*
HKLM..Windows NTCurrentVersionWindows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:WINDOWSSYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=
drivers=*Registry value not found*

Policies Shell key:

HKCU..Policies: Shell=*Registry key not found*
HKLM..Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:WINDOWSExplorer.exe: PRESENT!

C:Explorer.exe: not present
C:WINDOWSExplorerExplorer.exe: not present
C:WINDOWSSystemExplorer.exe: not present
C:WINDOWSSystem32Explorer.exe: not present
C:WINDOWSCommandExplorer.exe: not present
C:WINDOWSFontsExplorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

..lnk: HIDDEN! (arrow overlay: yes)
..pif: HIDDEN! (arrow overlay: yes)
..exe: not hidden
..com: not hidden
..bat: not hidden
..hta: not hidden
..scr: not hidden
..shs: HIDDEN!
..shb: HIDDEN!
..vbs: not hidden
..vbe: not hidden
..wsh: not hidden
..scf: HIDDEN! (arrow overlay: NO!)
..url: HIDDEN! (arrow overlay: yes)
..js: not hidden
..jse: not hidden

--------------------------------------------------

Verifying REGEDIT.EXE integrity:

- Regedit.exe found in C:WINDOWS
- .reg open command is normal (regedit.exe %1)
- Company name OK: 'Microsoft Corporation'
- Original filename OK: 'REGEDIT.EXE'
- File description: 'Registry Editor'

Registry check passed

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

--------------------------------------------------

Enumerating Task Scheduler jobs:

*No jobs found*

--------------------------------------------------

Enumerating Download Program Files:

[Office Update Installation Engine]
InProcServer32 = C:WINDOWSopuc.dll
CODEBASE = http://office.microsoft.com/officeup...ntent/opuc.cab

[Shockwave Flash Object]
InProcServer32 = C:WINDOWSsystem32macromedflashFlash.ocx
CODEBASE = http://download.macromedia.com/pub/s...sh/swflash.cab

[MSN Money Ticker]
InProcServer32 = C:WINDOWSDownloaded Program Filesticker13.ocx
CODEBASE = http://fdl.msn.com/public/investor/v13/ticker.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:WINDOWSSystem32mswsock.dll
NameSpace #2: C:WINDOWSSystem32winrnr.dll
NameSpace #3: C:WINDOWSSystem32mswsock.dll
Protocol #1: C:WINDOWSsystem32mswsock.dll
Protocol #2: C:WINDOWSsystem32mswsock.dll
Protocol #3: C:WINDOWSsystem32mswsock.dll
Protocol #4: C:WINDOWSsystem32rsvpsp.dll
Protocol #5: C:WINDOWSsystem32rsvpsp.dll
Protocol #6: C:WINDOWSsystem32mswsock.dll
Protocol #7: C:WINDOWSsystem32mswsock.dll
Protocol #8: C:WINDOWSsystem32mswsock.dll
Protocol #9: C:WINDOWSsystem32mswsock.dll
Protocol #10: C:WINDOWSsystem32mswsock.dll
Protocol #11: C:WINDOWSsystem32mswsock.dll

--------------------------------------------------

Enumerating Windows NT/2000/XP services

Intel(r) 82801 Audio Driver Install Service (WDM):
system32driversac97intc.sys (manual start)
Microsoft ACPI Driver: System32DRIVERSACPI.sys (system)
Microsoft Embedded Controller Driver: System32DRIVERSACPIEC.sys (system)
Microsoft Kernel Acoustic Echo Canceller: system32driversaec.sys (manual
start)
AFD Networking Support Environment: SystemRootSystem32driversafd.sys
(system)
Alerter: %SystemRoot%System32svchost.exe -k LocalService (disabled)
Application Layer Gateway Service: %SystemRoot%System32alg.exe (manual
start)
Application Management: %SystemRoot%system32svchost.exe -k netsvcs (manual
start)
RAS Asynchronous Media Driver: System32DRIVERSasyncmac.sys (manual start)
Standard IDE/ESDI Hard Disk Controller: System32DRIVERSatapi.sys (system)
ATM ARP Client Protocol: System32DRIVERSatmarpc.sys (manual start)
Windows Audio: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
Audio Stub Driver: System32DRIVERSaudstub.sys (manual start)
Background Intelligent Transfer Service: %SystemRoot%System32svchost.exe
-k netsvcs (manual start)
Computer Browser: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
Symantec Event Manager: "C:Program FilesCommon FilesSymantec
SharedccEvtMgr.exe" (autostart)
Symantec Password Validation: "C:Program FilesCommon FilesSymantec
SharedccPwdSvc.exe" (manual start)
Symantec Settings Manager: "C:Program FilesCommon FilesSymantec
SharedccSetMgr.exe" (autostart)
CD-ROM Driver: System32DRIVERScdrom.sys (system)
Indexing Service: %SystemRoot%system32cisvc.exe (manual start)
ClipBook: %SystemRoot%system32clipsrv.exe (disabled)
Microsoft ACPI Control Method Battery Driver: System32DRIVERSCmBatt.sys
(manual start)
Microsoft Composite Battery Driver: System32DRIVERScompbatt.sys (system)
COM+ System Application: C:WINDOWSSystem32dllhost.exe
/Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} (manual start)
Cryptographic Services: %SystemRoot%system32svchost.exe -k netsvcs
(autostart)
DCOM Server Process Launcher: %SystemRoot%system32svchost -k DcomLaunch
(autostart)
Symantec AntiVirus Definition Watcher: "C:Program FilesSymantec
AntiVirusDefWatch.exe" (autostart)
DHCP Client: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
Disk Driver: System32DRIVERSdisk.sys (system)
Logical Disk Manager Administrative Service:
%SystemRoot%System32dmadmin.exe /com (manual start)
dmboot: System32driversdmboot.sys (disabled)
Logical Disk Manager Driver: System32driversdmio.sys (system)
dmload: System32driversdmload.sys (system)
Logical Disk Manager: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
Microsoft Kernel DLS Syntheiszer: system32driversDMusic.sys (manual start)
DNS Client: %SystemRoot%System32svchost.exe -k NetworkService (autostart)
Microsoft Kernel DRM Audio Descrambler: system32driversdrmkaud.sys (manual
start)
Error Reporting Service: %SystemRoot%System32svchost.exe -k netsvcs
(autostart)
Event Log: %SystemRoot%system32services.exe (autostart)
COM+ Event System: C:WINDOWSSystem32svchost.exe -k netsvcs (manual start)
Fast User Switching Compatibility: %SystemRoot%System32svchost.exe -k
netsvcs (manual start)
FltMgr: system32driversfltmgr.sys (system)
Volume Manager Driver: System32DRIVERSftdisk.sys (system)
Generic Packet Classifier: System32DRIVERSmsgpc.sys (manual start)
Help and Support: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
Human Interface Device Access: %SystemRoot%System32svchost.exe -k netsvcs
(disabled)
Panasonic Hotkey Driver: system32DRIVERSHOTKEY.SYS (manual start)
HTTP: System32DriversHTTP.sys (manual start)
HTTP SSL: %SystemRoot%System32svchost.exe -k HTTPFilter (manual start)
i8042 Keyboard and PS/2 Mouse Port Driver: System32DRIVERSi8042prt.sys
(system)
ialm: system32DRIVERSialmnt5.sys (manual start)
CD-Burning Filter Driver: System32DRIVERSimapi.sys (system)
IMAPI CD-Burning COM Service: C:WINDOWSSystem32imapi.exe (manual start)
IntelIde: System32DRIVERSintelide.sys (system)
Intel Processor Driver: System32DRIVERSintelppm.sys (system)
IPv6 Windows Firewall Driver: system32driversip6fw.sys (manual start)
IP Traffic Filter Driver: System32DRIVERSipfltdrv.sys (manual start)
IP in IP Tunnel Driver: System32DRIVERSipinip.sys (manual start)
IP Network Address Translator: System32DRIVERSipnat.sys (manual start)
IPSEC driver: System32DRIVERSipsec.sys (system)
IR Enumerator Service: System32DRIVERSirenum.sys (manual start)
PnP ISA/EISA Bus Driver: System32DRIVERSisapnp.sys (system)
Keyboard Class Driver: System32DRIVERSkbdclass.sys (system)
Microsoft Kernel Wave Audio Mixer: system32driverskmixer.sys (manual start)
Server: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%System32svchost.exe -k LocalService
(autostart)
Messenger: %SystemRoot%System32svchost.exe -k netsvcs (disabled)
NetMeeting Remote Desktop Sharing: C:WINDOWSSystem32mnmsrvc.exe (manual
start)
Mouse Class Driver: System32DRIVERSmouclass.sys (system)
WebDav Client Redirector: System32DRIVERSmrxdav.sys (manual start)
MRXSMB: System32DRIVERSmrxsmb.sys (system)
Distributed Transaction Coordinator: C:WINDOWSSystem32msdtc.exe (manual
start)
Windows Installer: C:WINDOWSSystem32msiexec.exe /V (manual start)
Microsoft Streaming Service Proxy: system32driversMSKSSRV.sys (manual start)
Microsoft Streaming Clock Proxy: system32driversMSPCLOCK.sys (manual start)
Microsoft Streaming Quality Manager Proxy: system32driversMSPQM.sys
(manual start)
Microsoft System Management BIOS Driver: System32DRIVERSmssmbios.sys
(manual start)
NAVENG: ??C:PROGRA~1COMMON~1SYMANT~1VIRUSD~12005011 9.041naveng.sys
(manual start)
NAVEX15: ??C:PROGRA~1COMMON~1SYMANT~1VIRUSD~12005011 9.041navex15.sys
(manual start)
Remote Access NDIS TAPI Driver: System32DRIVERSndistapi.sys (manual start)
NDIS Usermode I/O Protocol: System32DRIVERSndisuio.sys (manual start)
Remote Access NDIS WAN Driver: System32DRIVERSndiswan.sys (manual start)
NetBIOS Interface: System32DRIVERSnetbios.sys (system)
NetBios over Tcpip: System32DRIVERSnetbt.sys (system)
Network DDE: %SystemRoot%system32netdde.exe (disabled)
Network DDE DSDM: %SystemRoot%system32netdde.exe (disabled)
Net Logon: %SystemRoot%System32lsass.exe (manual start)
Network Connections: %SystemRoot%System32svchost.exe -k netsvcs (manual
start)
Network Location Awareness (NLA): %SystemRoot%System32svchost.exe -k
netsvcs (manual start)
NT LM Security Support Provider: %SystemRoot%System32lsass.exe (manual
start)
Removable Storage: %SystemRoot%system32svchost.exe -k netsvcs (manual start)
IPX Traffic Filter Driver: System32DRIVERSnwlnkflt.sys (manual start)
IPX Traffic Forwarder Driver: System32DRIVERSnwlnkfwd.sys (manual start)
PCI Bus Driver: System32DRIVERSpci.sys (system)
PCIIde: system32DRIVERSpciide.sys (system)
Pcmcia: System32DRIVERSpcmcia.sys (system)
Plug and Play: %SystemRoot%system32services.exe (autostart)
IPSEC Services: %SystemRoot%System32lsass.exe (autostart)
WAN Miniport (PPTP): System32DRIVERSraspptp.sys (manual start)
Processor Driver: System32DRIVERSprocessr.sys (system)
Protected Storage: %SystemRoot%system32lsass.exe (autostart)
QoS Packet Scheduler: System32DRIVERSpsched.sys (manual start)
Direct Parallel Link Driver: System32DRIVERSptilink.sys (manual start)
W2K Pctel Serial Device Driver: system32DRIVERSptserial.sys (manual start)
Remote Access Auto Connection Driver: System32DRIVERSrasacd.sys (system)
Remote Access Auto Connection Manager: %SystemRoot%System32svchost.exe -k
netsvcs (manual start)
WAN Miniport (L2TP): System32DRIVERSrasl2tp.sys (manual start)
Remote Access Connection Manager: %SystemRoot%System32svchost.exe -k
netsvcs (manual start)
Remote Access PPPOE Driver: System32DRIVERSraspppoe.sys (manual start)
Direct Parallel: System32DRIVERSraspti.sys (manual start)
Rdbss: System32DRIVERSrdbss.sys (system)
RDPCDD: System32DRIVERSRDPCDD.sys (system)
Terminal Server Device Redirector Driver: System32DRIVERSrdpdr.sys (manual
start)
Remote Desktop Help Session Manager: C:WINDOWSsystem32sessmgr.exe (manual
start)
Digital CD Audio Playback Filter Driver: System32DRIVERSredbook.sys (system)
Routing and Remote Access: %SystemRoot%System32svchost.exe -k netsvcs
(disabled)
Remote Registry: %SystemRoot%system32svchost.exe -k LocalService (autostart)
Remote Procedure Call (RPC) Locator: %SystemRoot%System32locator.exe
(manual start)
Remote Procedure Call (RPC): %SystemRoot%system32svchost -k rpcss
(autostart)
QoS RSVP: %SystemRoot%System32rsvp.exe (manual start)
Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver:
System32DRIVERSRTL8139.SYS (manual start)
Security Accounts Manager: %SystemRoot%system32lsass.exe (autostart)
SAVRoam: "C:Program FilesSymantec AntiVirusSavRoam.exe" (manual start)
SAVRT: ??C:Program FilesSymantec AntiVirussavrt.sys (system)
SAVRTPEL: ??C:Program FilesSymantec AntiVirusSavrtpel.sys (autostart)
Smart Card: %SystemRoot%System32SCardSvr.exe (manual start)
Task Scheduler: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
Ricoh SD Bus Host Adapter : System32Driverssdbus.sys (manual start)
Memory Card: System32Driverssdstmem.sys (manual start)
Secdrv: System32DRIVERSsecdrv.sys (manual start)
Secondary Logon: %SystemRoot%System32svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%system32svchost.exe -k netsvcs
(autostart)
Windows Firewall/Internet Connection Sharing (ICS):
%SystemRoot%System32svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%System32svchost.exe -k netsvcs
(autostart)
Symantec Network Drivers Service: "C:Program FilesCommon FilesSymantec
SharedSNDSrvc.exe" (manual start)
Microsoft Kernel Audio Splitter: system32driverssplitter.sys (manual start)
Print Spooler: %SystemRoot%system32spoolsv.exe (autostart)
System Restore Filter Driver: SystemRootSystem32DRIVERSsr.sys (disabled)
System Restore Service: %SystemRoot%System32svchost.exe -k netsvcs
(autostart)
Srv: System32DRIVERSsrv.sys (manual start)
SSDP Discovery Service: %SystemRoot%System32svchost.exe -k LocalService
(manual start)
Windows Image Acquisition (WIA): %SystemRoot%System32svchost.exe -k imgsvc
(manual start)
Software Bus Driver: System32DRIVERSswenum.sys (manual start)
Microsoft Kernel GS Wavetable Synthesizer: system32driversswmidi.sys
(manual start)
MS Software Shadow Copy Provider: C:WINDOWSSystem32dllhost.exe
/Processid:{D00B1DD8-F5AF-4905-ABB3-3830CB984851} (manual start)
Symantec AntiVirus: "C:Program FilesSymantec AntiVirusRtvscan.exe"
(autostart)
SymEvent: ??C:Program FilesSymantecSYMEVENT.SYS (manual start)
SYMREDRV: SystemRootSystem32DriversSYMREDRV.SYS (manual start)
SYMTDI: SystemRootSystem32DriversSYMTDI.SYS (system)
Microsoft Kernel System Audio Device: system32driverssysaudio.sys (manual
start)
Performance Logs and Alerts: %SystemRoot%system32smlogsvc.exe (manual start)
Telephony: %SystemRoot%System32svchost.exe -k netsvcs (manual start)
TCP/IP Protocol Driver: System32DRIVERStcpip.sys (system)
Terminal Device Driver: System32DRIVERStermdd.sys (system)
Terminal Services: %SystemRoot%System32svchost -k DComLaunch (manual start)




I cannot execute the update:-
Update for Windows XP HighMAT Support in CD Writing
Wizard (KB831240)

I have tried clearing the internet files and re-
downloading and also manually downloadin the update and
executing it localy but get the same error (text below).
Can someone tell me what is happening and how to fix it.
ALL other updates have been successfully applied (see
update history below.

Help much appreciated
=====================================
ERROR MESSAGE:
No Updates Were Installed

The following items failed to install. To try installing
them again, click Review and install updates, and then
click Install Now again.

Update for Windows XP HighMAT Support in CD Writing
Wizard (KB831240)
====================================
INSTALLATION HISTORY:
Failed 31 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Failed 31 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Failed 31 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Successful 31 July 2004 Cumulative Security Update for
Internet Explorer 6 Service Pack 1 (KB867801) Web site
Failed 21 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Successful 21 July 2004 Update for Windows Media Player 9
Series (KB837272) Web site
Successful 21 July 2004 Flaw In Windows Media Player May
Allow Media Library Access (819639) Web site
Successful 21 July 2004 Critical Update for Windows Media
Player Script Commands (KB828026) Web site
Failed 21 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Successful 21 July 2004 Windows Media Player 9 Series
(Windows XP) Web site
Successful 21 July 2004 DirectX 9.0b End-User Runtime
Read more... Web site
Failed 21 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Failed 21 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Failed 21 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Failed 21 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Successful 21 July 2004 Windows Messenger 4.7 Web site
Successful 21 July 2004 Windows Media 9 Series Codec
Install Package
Read more... Web site
Successful 21 July 2004 Windows MovieMaker 2
Read more... Web site
Successful 21 July 2004 Update for Windows XP Service
Pack 1 (KB810243) Web site
Successful 21 July 2004 327979: Recommended Update Web
site
Successful 21 July 2004 Q327405: Recommended Update
(Windows XP Professional)
Read more... Web site
Successful 21 July 2004 Microsoft Windows Journal Viewer
(Windows XP)
Read more... Web site
Successful 21 July 2004 Q322011: Recommended Update
Read more... Web site
Successful 21 July 2004 814995: Recommended Update Web
site
Successful 21 July 2004 Recommended Update for Windows XP
SP1 (817778) Web site
Successful 21 July 2004 820291: Recommended Update
(Windows XP) Web site
Successful 21 July 2004 Windows Error Reporting:
Recommended Update (Windows XP) Web site
Successful 21 July 2004 Recommended Update for Windows XP
SP1 (KB822603) Web site
Successful 21 July 2004 Update for Microsoft Windows XP
(KB826942) Web site
Failed 21 July 2004 Update for Windows XP HighMAT Support
in CD Writing Wizard (KB831240) Web site
Successful 21 July 2004 Intel Corporation display
software update released on December 16 2003. Web site
Successful 21 July 2004 Analog Devices, Inc. multimedia
software update released on May 27 2003. Web site
Successful 21 July 2004 Critical Update for Internet
Explorer 6 Service Pack 1 (KB831167) Web site
Successful 21 July 2004 814078: Security Update
(Microsoft Jscript version 5.6, Windows 2000, Windows XP)
Web site
Successful 21 July 2004 816093: Security Update Microsoft
Virtual Machine (Microsoft VM) Web site
Successful 21 July 2004 817787: Security Update Windows
Media Player for XP Web site
Successful 21 July 2004 Security Update for Microsoft
Windows (819696) Web site
Successful 21 July 2004 Security Update for Microsoft
Windows (KB824141) Web site
Successful 21 July 2004 Security Update for Microsoft
Windows (KB823182) Web site
Successful 21 July 2004 Security Update for Microsoft
Windows (KB824105) Web site
Successful 21 July 2004 Update Rollup 1 for Microsoft
Windows XP (KB826939) Web site
Successful 21 July 2004 Critical Update for Windows Media
Player Script Commands (KB828026) Web site
Successful 21 July 2004 Security Update for Microsoft
Windows XP (KB825119) Web site
Successful 21 July 2004 Security Update for Microsoft
Windows XP (KB828035) Web site
Successful 21 July 2004 Security Update for Microsoft
Data Access Components (KB832483) Web site
Successful 21 July 2004 Security Update for Windows XP
(KB835732) Web site
Successful 21 July 2004 Security Update for Windows XP
(KB828741) Web site
Successful 21 July 2004 Security Update for Windows XP
(KB837001) Web site
Successful 21 July 2004 Security Update for Windows XP
(KB839645) Web site
Successful 21 July 2004 Security Update for Windows XP
(KB840374) Web site
Successful 21 July 2004 Security Update for DirectX 9.0
(KB839643) Web site
Successful 21 July 2004 Security Update for Windows XP
(KB841873) Web site
Successful 21 July 2004 Update for Background Intelligent
Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773)
Web site
Successful 21 July 2004 Security Update for Windows XP
(KB840315) Web site
Successful 21 July 2004 Cumulative Security Update for
Internet Explorer 6 Service Pack 1 (KB832894) Web site
Successful 21 July 2004 Critical Update for ADODB.stream
(KB870669) Web site
Successful 21 July 2004 Cumulative Security Update for
Outlook Express 6 SP1 (KB823353) Web site




I need help understand the hijackthis log the program generated. Any taker????

ogfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:56:50 AM, on 2/8/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:Windowssystem32taskeng.exe
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program FilesTrend MicroInternet SecurityUfSeAgnt.exe
C:WindowsSystem32rundll32.exe
C:Program FilesTrend MicroTrendSecureRemoteFileLockFLMain.exe
C:Program FilesTrend MicroInternet SecurityTMAS_OETMAS_OEMon.exe
C:Program FilesTrend MicroInternet SecurityUfNavi.exe
C:Program FilesTrend MicroTrendSecureTSCFCommander.exe
C:Program FilesTrend MicroTrendSecureTSCFPlatformCOMSvr.exe
C:Program FilesNovatel WirelessSprintSprint PCS Connection ManagerOSCM3.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_07binssv.dll (file missing)
O2 - BHO: TransactionProtector BHO - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449} - C:Program FilesTrend MicroTrendSecureTransactionProtectorTSToolbar.dll
O3 - Toolbar: Transaction Protector - {E7620C98-FCCC-40E5-92EC-C7685D2E1E40} - C:Program FilesTrend MicroTrendSecureTransactionProtectorTSToolbar.dll
O4 - HKLM..Run: [Windows Defender] %ProgramFiles%Windows DefenderMSASCui.exe -hide
O4 - HKLM..Run: [UfSeAgnt.exe] "C:Program FilesTrend MicroInternet SecurityUfSeAgnt.exe"
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:Windowssystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [NvMediaCenter] RUNDLL32.EXE C:Windowssystem32NvMcTray.dll,NvTaskbarInit
O4 - HKCU..Run: [OE] "C:Program FilesTrend MicroInternet SecurityTMAS_OETMAS_OEMon.exe"
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-21-4157789089-609659471-3603122966-1000..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun (User 'Vince')
O13 - Gopher Prefix:
O17 - HKLMSystemCCSServicesTcpip..{D5BDF84B-90F5-4FB4-BBA5-7077B990672E}: NameServer = 68.28.146.92 68.28.154.92
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:Windowssystem32nvvsvc.exe
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:Program FilesNovatel WirelessSprintSprint PCS Connection ManagerOSCMUtilityService.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:Program FilesTrend MicroInternet SecuritySfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:Program FilesTrend MicroBMTMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:PROGRA~1TRENDM~1INTERN~1TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:Program FilesTrend MicroInternet SecurityTmProxy.exe

--
End of file - 4335 bytes




Over a week ago my teenager came running into my room and woke me from a sound sleep ( at 1:30 in the morning ) yelling "Help Dad, help... My computer is being attacked."
Groggy and grumpy, I went over to the other side of the house to see what he was talking about. Yep, sure enough, he was infected. Every time he ran an EXE program this fake virus scan window popped up and reported he was infected with a dozen or so problems and that he REALLY needed to download ( and purchase with his credit card ) the removal tool to save his bacon.

Thank God he's not a real dummy ( he's got his Mom's brains - not mine ) and he did not buy the bogus fix program. ( and he had un-plugged his network cable to the house intranet ) Yeah !

I explained the only real fix is to low level format the drive and start over. The less than perfect fix was to restore a known good backup. He had a sad puppy dog face as he saw that his last backup was seven plus months ago. Darn, that program really needs to be on a schedule. What was the use of buying that extra hard drive and a copy of Acronis for ?

The third option -and- a poor to mediocre fix was to try to CLEAN the software contamination off the system.

*** Okay, here is the REAL question to this post. This box was running the full $$$ AVG suite ( version 9 ) and also had spybot search and destroy, and had all the latest and greatest Microsoft security patches from patch tuesday's past... And he had quit trusting ( and running ) internet explorer a couple years back and was running FireFox. How did the bad guys break in ? He swore that he had clicked on nothing. He was positive. He was an angry young man. I explained the newest exploit was "Drive By Infection". You just had to visit the wrong site and then you were in trouble. What more can you do ?

That night was a long one. We ran MalwareBytes and then SuperAntiSpyware and it seemed to had gotten rid of it. We had to fix the registry and re-associate the EXE to running executables. Grrrr... the AVG did not do anything ( took many hours to find nothing ). And four days later the problem came back on that machine. The bad guys win again.




Hei. This is my first post on the new Woody so here's hoping!
Under other post/s (and I don't know how to specify them here ... yet) I have investigated with excellent guidence some desktop (explorer/internet explorer) problems that I had or still may have ... though all is well just now.
Via the HP Health Check feature in my HP 6500 series laptop I am now advised to download and install a newer version of their 'Active Support Library'- Version 3.1.9.1. It will not install. Failure stated is '1628 Fails to Install'. I had a look on the web at what this actually means and it seems to point to registry problems for which there appear to be many different suppliers of 'Fix your Registry' 'no worries mate'.
I have never got into the 'registry' since I understand this is for 'experts only' but maybe this is the time to have a go ... perhaps faults in registry also have given me the other two desktop issues mentioned?
What is the 'Woody/Microsoft' recommended (easy to use) free download that I could apply to try to solve this and maybe other registry problems ... I think something was suggested to me in one of my earlier postings but 'how to find it' I have yet to solve! Must take time out to read 'Help'.

And thanks to all those who have given us these new Woody tools to learn.
Ron




I don't know why, but everytime I Isign on to AOL, version 9, my internet explorer becomes disabled and I get a "page cannot be displayed" error for whatever I try. This does not happen with Netscape. As usual, Microsoft and AOL are pointing fingers at each other and I cannot get any help from either company.

Can anyone else help?




Hi, Ihave vista prem home and when I browse I get a pop up tab startinghttp://fp.pc-on-internet.com...then then usually re directas to any of MULTITUDE of shopping sites. NOt sure how to stop, any help is appreciated. This is my hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:25:46, on 18/12/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)
Boot mode: Normal

Running processes:
C:Program FilesMcAfeeMPSmpsevh.exe
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program FilesWindows DefenderMSASCui.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesJavajre1.6.0binjusched.exe
C:Windowssttray.exe
C:Windowssystem32taskeng.exe
C:Program FilesATI TechnologiesATI.ACECLI.EXE
C:WindowsSystem32WLTRAY.EXE
C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe
C:Program FilesCommon FilesRoxio Shared9.0SharedCOMRoxWatchTray9.exe
C:Program FilesMcAfeeMSKmskagent.exe
C:Program FilesSiteAdvisor6172SiteAdv.exe
C:Program FilesMicrosoft OfficeOffice12GrooveMonitor.exe
C:Program FilesCommon FilesRealUpdate_OBrealsched.exe
C:Windowssystem32wbemunsecapp.exe
C:Program FilesiTunesiTunesHelper.exe
c:PROGRA~1mcafee.comagentmcagent.exe
C:Program FilesWindows Sidebarsidebar.exe
C:Program FilesDellSupportDSAgnt.exe
C:Windowsehomeehtray.exe
C:Program FilesWindows Media Playerwmpnscfg.exe
C:Program FilesDigital Line DetectDLG.exe
C:Program FilesDellQuickSetquickset.exe
C:Windowsehomeehmsas.exe
C:Program FilesWindows MailWinMail.exe
C:Program FilesCommon FilesRoxio Shared9.0SharedCOMCPSHelpRunner.exe
C:Program FilesInternet Explorerieuser.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesCommon FilesMicrosoft SharedWindows LiveWLLoginProxy.exe
C:Windowssystem32wuauclt.exe
C:Program FilesSiteAdvisor6253SiteAdv.exe
C:Windowssystem32MacromedFlashFlashUtil9d.exe
C:UsersdarrenAppDataLocalMicrosoftWindowsTemporary Internet

FilesContent.IE58PRRRTRJHiJackThis[1].exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page =

http://www.google.co.uk/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL =

http://www.google.co.uk/ig/dell?hl=en&clie...=uk&ibd=0070427
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Internet

Explorer provided by Dell
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-

784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:Program

FilesSiteAdvisor6253SiteAdv.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-

0BBC1D38A37E} - C:Program FilesMicrosoft OfficeOffice12

GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

c:Program FilesJavajre1.6.0binssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - crogram

filesmcafeevirusscanscriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-

5164760863C6} - C:Program FilesCommon FilesMicrosoft SharedWindows

LiveWindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-

A07C3DB8F777} - C:Program FilesBAEBAE.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} -

C:Program FilesSiteAdvisor6253SiteAdv.dll
O4 - HKLM..Run: [Windows Defender] %ProgramFiles%Windows

DefenderMSASCui.exe -hide
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [SunJavaUpdateSched] "c:Program FilesJavajre1.6.0

binjusched.exe"
O4 - HKLM..Run: [ATICCC] "C:Program FilesATI

TechnologiesATI.ACECLIStart.exe"
O4 - HKLM..Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM..Run: [Broadcom Wireless Manager UI] C:Windowssystem32

WLTRAY.exe
O4 - HKLM..Run: [ISUSScheduler] "C:Program FilesCommon

FilesInstallShieldUpdateServiceissch.exe" -start
O4 - HKLM..Run: [RoxWatchTray] "C:Program FilesCommon FilesRoxio

Shared9.0SharedCOMRoxWatchTray9.exe"
O4 - HKLM..Run: [MskAgentexe] C:Program FilesMcAfeeMSKMskAgent.exe
O4 - HKLM..Run: [ECenter] c:dellE-CenterEULALauncher.exe
O4 - HKLM..Run: [ISUSPM Startup] C:PROGRA~1COMMON~1INSTAL~1

UPDATE~1ISUSPM.exe -startup
O4 - HKLM..Run: [SiteAdvisor] C:Program FilesSiteAdvisor6253SiteAdv.exe
O4 - HKLM..Run: [GrooveMonitor] "C:Program FilesMicrosoft OfficeOffice12

GrooveMonitor.exe"
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon

FilesRealUpdate_OBrealsched.exe" -osboot
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -

atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKCU..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe

/autoRun
O4 - HKCU..Run: [DellSupport] "C:Program FilesDellSupportDSAgnt.exe"

/startup
O4 - HKCU..Run: [ehTray.exe] C:WindowsehomeehTray.exe
O4 - HKCU..Run: [MsnMsgr] "C:Program FilesMSN MessengerMsnMsgr.Exe"

/background
O4 - HKCU..Run: [WMPNSCFG] C:Program FilesWindows Media

PlayerWMPNSCFG.exe
O4 - HKUSS-1-5-18..RunOnce: [DelayShred] "crogram

filesmcafeemshrShrCL.EXE" /P7 /q

C:UsersdarrenAppDataLocalTemp~DFB253.tmp

C:UsersdarrenAppDataLocalTemp~DFB238.tmp

C:UsersdarrenAppDataLocalTemp~DF64ED.tmp

C:UsersdarrenAppDataLocalTemp~DF64DE.tmp

C:UsersdarrenAppDataLocalTempLowHSPERF~1.SH! (User 'SYSTEM')
O4 - HKUS.DEFAULT..RunOnce: [DelayShred] "crogram

filesmcafeemshrShrCL.EXE" /P7 /q

C:UsersdarrenAppDataLocalTemp~DFB253.tmp

C:UsersdarrenAppDataLocalTemp~DFB238.tmp

C:UsersdarrenAppDataLocalTemp~DF64ED.tmp

C:UsersdarrenAppDataLocalTemp~DF64DE.tmp

C:UsersdarrenAppDataLocalTempLowHSPERF~1.SH! (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program

FilesAdobeAcrobat 7.0Readerreader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = C:Program FilesDigital Line

DetectDLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerRestrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1

MICROS~3Office12EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

c:Program FilesJavajre1.6.0binnpjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-

00401C608501} - c:Program FilesJavajre1.6.0binnpjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:PROGRA~1MICROS~3Office12ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-

5663EE0C6C49} - C:PROGRA~1MICROS~3Office12ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:PROGRA~1MICROS~3Office12REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: McAfee Wi-FiScan - http://download.mcafee.com/molbin/iss-

loc/mwfs/3.1.0.0/WscWlanScannerCtrl.cab
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) -

http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo

Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient

Class) -

http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) -

http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} -

C:Program FilesMicrosoft OfficeOffice12GrooveSystemServices.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:Program FilesCommon

FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. -

C:Windowssystem32Ati2evxx.exe
O23 - Service: dlcx_device - - C:Windowssystem32dlcxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:Program

FilesDellSupportbrkrsvc.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:PROGRA~1

COMMON~1McAfeeEmProxyemproxy.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation -

C:Program FilesCommon FilesInstallShieldDriver1150Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:Program

FilesCommon FilesMcAfeeHackerWatchHWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. -

C:PROGRA~1McAfeeMSCmcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:PROGRA~1

McAfeeMSCmcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - crogram

filescommon filesmcafeemnamcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:PROGRA~1

McAfeeVIRUSS~1mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. -

C:PROGRA~1McAfeeMSCmcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:PROGRA~1

COMMON~1mcafeemcproxymcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. -

c:PROGRA~1COMMON~1mcafeeredirsvcredirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. -

C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:PROGRA~1

McAfeeVIRUSS~1mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. -

C:Program FilesMcAfeeMPFMPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:PROGRA~1

McAfeeMPSmps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. -

C:Program FilesMcAfeeMSKMskSrver.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:Program FilesCommon

FilesRoxio Shared9.0SharedCOMRoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions -

C:Program FilesCommon FilesRoxio Shared9.0SharedCOMRoxWatch9.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:Program

FilesSiteAdvisor6253SAService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:Program

FilesSigmaTelC-Major AudioWDMSTacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:Program FilesCommon

FilesSureThing Sharedstllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner -

C:WindowsSystem32WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:Windowssystem32

DRIVERSxaudio.exe

--
End of file - 11228 bytes




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Bought this PC at Microcenter about 2 years ago. All was well until recently when I am getting the Not running genuine windows error. I had a problem with a keyboard recently and had to do a system restore from about 2 weeks back.
I've pasted the mga diagnostic below. How can I fix it?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CBBC9EBB-ADCF-4049-8FB1-22366DB5095B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:Program Files (x86)Mozilla Firefoxfirefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: {CBBC9EBB-ADCF-4049-8FB1-22366DB5095B}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-7QJB700359-OEM-8992687-000062S-1-5-21-2086857786-1397154865-1144760544GatewayDX4831American Megatrends Inc.P01-A020091117000000.000000+000FB023407018400FC04090409Eastern Standard Time(GMT-05:00)03ACRSYSACRPRDCT109
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700C1' to display the error text.
Error: 0x800700C1
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000040
Event Time Stamp: 3:10:2012 19:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui

HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAQABAAAAAQABAAEAonaCdSB1Qsh6CQBr+H OkwLzwXF0=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1654
FACP ACRSYS FACP1654
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1654
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1654
SSDT DpgPmm CpuPm

Any ideas on how to fix it?




Many people use free antivirus software, so I thought a review of the more popular products might be helpful. These are ranked by highest to lowest user scores from various websites that compile those scores, such as cnet, softpedia, fileforum, etc. Such a ranking is based on usability since most users have no way to properly test antivirus capability, and thus the reason for the editorial comments. The sample size for these compiled scores range from hundreds of users to tens of thousands. Editorial comments are from testing by PC Magazine, MaximumPC, Consumer Reports, etc. User scores and editorial comments were, for the most part, from the past year. All have real-time protection and automatic updates, unless otherwise stated. Blocking refers to real-time protection; detection and removal refers to cleaning an infected computer.

1. avast! Free Antivirus (http://www.avast.com/free-antivirus-download): Average malware blocking. Above average malware detection and malware removal. Did not completely clean up some malware detected. Scan may not finish without user interaction.

2. Malwarebytes Anti-Malware Free (http://www.malwarebytes.org/products/malwarebytes_free): No real-time protection. Very fast scan. Below average malware detection – especially rootkits. Above average removal of most malware types. Some rootkits still running after alleged removal.

3. Spybot – Search & Destroy (http://www.safer-networking.org/en/home/index.html): Tendency to lock up at times. Several errors during install process. Produces errors by flagging false positives. Manual definition file updates.

4. SpywareBlaster (http://www.javacoolsoftware.com): Most useful with Internet Explorer. Above average spyware blocking. No spyware detection or removal capability. May occasionally block access to legitimate websites. Manual definition file updates.

5. Microsoft Security Essentials (http://windows.microsoft.com/en-US/w...ity-essentials): Simple to use. Average malware blocking, detection, and removal. Left some malware installed after alleged removal. Full scan is slow.

6. Avira Free Antivirus (http://www.avira.com/en/avira-free-antivirus): Above average malware blocking, detection, and removal. Did not completely clean up some malware detected. Below average against rootkits. Erroneously identified a utility as malware. Persistent nagging to buy the pay version. Poor Help function.

7. AVG Anti-Virus Free (http://free.avg.com/us-en/homepage): Fast scan. Above average malware blocking, detection, and removal. Did not completely clean up some malware detected. Easy access to Help function. Rootkit scan is separate scan.

8. SUPERAntiSpyware (http://www.superantispyware.com): No real-time protection. Fast scan. Repairs security settings changed by malware. Below average malware detection and removal – especially rootkits. Left some malware installed after alleged removal. Manual definition file updates.

9. ClamWin Free Antivirus (http://www.clamwin.com) Open-source antivirus software. No real-time protection. Below average malware detection and removal. Scan is slow.

10. Panda Cloud Antivirus Free (http://www.cloudantivirus.com/en/dow...antivirus/free): Simple to use. Minimal system impact. Below average malware blocking and removal – especially rootkits. Above average malware detection.

11. Immunet Free Antivirus (http://www.immunet.com/free/index.html) Cloud-based protection. Fast scan. Below average malware blocking, detection, and removal. Failed rootkit removal test. Intended as a complement to existing antivirus software, not as a replacement.

12. Comodo Antivirus (http://www.comodo.com): Above average malware blocking. Below average malware detection and removal - especially rootkits. Sandbox technology may prevent valid programs from installing or running correctly. Many alarming and confusing popups.

13. Windows Malicious Software Removal Tool (http://www.microsoft.com/security/pc...e-removal.aspx) Included in the monthly Windows Update from Microsoft. Checks for specific, prevalent malware and helps remove any found. Intended as a complement to existing antivirus software, not as a replacement.

14. Ad-Aware Free (http://www.lavasoft.com/products/ad_aware_free.php): Simple to use. Scans quickly. Above average malware blocking, detection, and removal. Did not completely clean up some malware detected. Performance based annoyances.

15. PC Tools Antivirus Free (http://free.pctools.com/free-antivirus/download/): Below average malware blocking. Average worm detection and malware infection cleanup. Does not detect spyware.

16. Windows Systernals RootkitRevealer (http://technet.microsoft.com/en-us/s...rnals/bb897445) No real-time protection. Above average detection of rootkits, but does not remove them. User must review results and determine which is a rootkit and which is not. Manual updates.

17. Agnitum Outpost Security Suite Free (http://free.agnitum.com/): Below average malware blocking. Above average malware detection and removal. Erroneously identified a utility as malware.




Does anyone know what to do when Microsoft Update (MU) page will not accept the ActiveX control that is installed?

That is, and now I have to translate to English, it says: Your browser can not use the ActiveX control that is needed for verification. I suppose they mean WGA ActiveX control.

Background: I have not used Windows Update (WU) or MU for updating purpose for several years. Instead I read the bulletins and download the updates (saving them for future use as well). Sometimes, though, I used WU to check the update status. This summer I changed from WU to MU. All went OK. Later I found that before scanning for potential updates MU wanted to install: KB898461 Package Installer and KB892130 Windows Genuine Advantage. The same was obviously the case with Automatic Updates (AU).

At this time I had all security updates installed as well as Windows Installer 3.1 (KB893803 v.2).

Well, I let it rest. Now (11 days ago) it was time for the October security updates (9 altogether, not 8 that Brian Livingston mentioned in Windows Secrets Newsletter). OK, quick bulletins check rules out one that is not needed for WinXP SP2, that's 8 left. As this system is a Home ed. skip one more update. I downloaded the 7 updates and installed, to begin with, the three critical ones.

Now I thought, OK let MU do its thing (WGA). From MU page I installed the two updates mentioned above, it reported OK, I rebooted and checked that they were installed OK (Cpl. add/remove program, registry key "Updates" etc.). I also verified that IE "Add-on Manager" showed the WGA ActiveX control as enabled. Now I should mention that I have the MS WU/MU pages in the Trusted sites zone, and for that zone I have lower settings; enable on signed ActiveX not prompt or disable etc. So during the install above and whenever I visit MU I don't need to answer.

When I now go to MU and click scan for updates, after scanning I get to the page Do you want to validate your Windows Copy, I click Yes, and I get the error mentioned above. The alternative is to click a link and run a program. (I think I've read somewhere that it's possible to download that file and run it "offline" to generate a key.)

Ah, well I installed the other 4 updates I had downloaded (All this is one week ago), AU is working as usual after the Package Inst. and WGA update, but not Internet Explorer. Since I most of the time use Fx, I have not that much knowledge about IE Add-on Manager. In this context (MU/WGA ActiveX installed); what does/can the update in Add-on Manager do?

Any thoughts are appreciated.
Regards,
Argus


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