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I'm using Windows 7 Professional X64. Service Pack 1 - Build 7601. Dell Latitude E6520.

After hibernation, my laptop takes a while to automatically connect to my wireless network/the internet. Connections are available, it just does not connect automatically. Went into Device Manager and Power Save mode is off. Kaspersky firewall is not blocking the connection. I tried the trouble shooting steps on the Microsoft website but they didn't solve my problem. I uninstalled suspected programs that may be the cause, and that didn't work. Ran Kaspersky and found no viruses.

Let me know if any other info will help. Any guidance is greatly appreciated.

HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:55:06 PM, on 2/9/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support

Running processes:
C:UsersPGE driveHijackThis.exe
C:WindowsSysWOW64DllHost.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=d380975a-f5dc-4bec-bcce-96846a1eb0e7&searchtype=ds&q={searchTerms}
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=d380975a-f5dc-4bec-bcce-96846a1eb0e7&searchtype=ds&q={searchTerms}
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = about:blank
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = MSN.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = Bing
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = Bing
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = about:blank
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearch,Default_Search_URL = http://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=d380975a-f5dc-4bec-bcce-96846a1eb0e7&searchtype=ds&q={searchTerms}
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant = http://feed.snap.do/?publisher=SnapdoIMonetizer&dpid=SnapdoIMonetizer&co=US&userid=d380975a-f5dc-4bec-bcce-96846a1eb0e7&searchtype=ds&q={searchTerms}
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:Program Files (x86)Kaspersky LabKaspersky Internet Security 2012ievkbd.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program Files (x86)Javajre7binssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program Files (x86)Common FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll
O2 - BHO: LastPass Browser Helper Object - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:Program Files (x86)LastPassLPBar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program Files (x86)Javajre7binjp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:Program Files (x86)Kaspersky LabKaspersky Internet Security 2012klwtbbho.dll
O3 - Toolbar: FireShot - {6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68} - (no file)
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:Program Files (x86)LastPassLPBar.dll
O4 - HKLM..Run: [AVP] "C:Program Files (x86)Kaspersky LabKaspersky Internet Security 2012avp.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program Files (x86)Common FilesJavaJava Updatejusched.exe"
O4 - HKLM..Run: [ISUSScheduler] "C:Program Files (x86)Common FilesInstallShieldUpdateServiceissch.exe" -start
O4 - HKLM..Run: [ISUSPM Startup] C:PROGRA~2COMMON~1INSTAL~1UPDATE~1ISUSPM.exe -startup
O4 - HKLM..Run: [IMSS] "C:Program Files (x86)IntelIntel(R) Management Engine ComponentsIMSSPIconStartup.exe"
O4 - HKCU..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun
O4 - HKCU..Run: [Rainlendar2] C:Program Files (x86)Rainlendar2Rainlendar2.exe
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:Program FilesWIDCOMMBluetooth Softwarebtsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:Program FilesWIDCOMMBluetooth Softwarebtsendto_ie.htm
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:Program Files (x86)Kaspersky LabKaspersky Internet Security 2012ievkbd.dll
O9 - Extra button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:Program Files (x86)LastPassLPBar.dll
O9 - Extra 'Tools' menuitem: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:Program Files (x86)LastPassLPBar.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:Program FilesWIDCOMMBluetooth Softwarebtsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:Program FilesWIDCOMMBluetooth Softwarebtsendto_ie.htm
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:Program Files (x86)Kaspersky LabKaspersky Internet Security 2012klwtbbho.dll
O10 - Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll
O10 - Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLMSystemCCSServicesTcpip..{A3BE71C7-7493-408B-B6AE-25107736FA98}: NameServer = 68.237.161.12,71.243.0.12
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:Program Files (x86)Windows LivePhoto GalleryAlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:WindowsSysWOW64nvinit.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:WindowsSysWOW64MacromedFlashFlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:Program FilesIDTWDMAESTSr64.exe
O23 - Service: @%SystemRoot%system32Alg.exe,-112 (ALG) - Unknown owner - C:WindowsSystem32alg.exe (file missing)
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:Program Files (x86)Kaspersky LabKaspersky Internet Security 2012avp.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:Program FilesWIDCOMMBluetooth Softwarebtwdins.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:WindowsSysWow64IntelCpHeciSvc.exe
O23 - Service: Credential Vault Host Control Service - Broadcom Corporation - C:Program FilesBroadcom CorporationBroadcom USH Host ComponentsCVbinHostControlService.exe
O23 - Service: Credential Vault Host Storage - Broadcom Corporation - C:Program FilesBroadcom CorporationBroadcom USH Host ComponentsCVbinHostStorageService.exe
O23 - Service: Intel® PROSet/Wireless WiMAX Red Bend Device Management Service (DMAgent) - Red Bend Ltd. - C:Program FilesIntelWiMAXBinDMAgent.exe
O23 - Service: @%SystemRoot%system32efssvc.dll,-100 (EFS) - Unknown owner - C:WindowsSystem32lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:Program FilesIntelWiFibinEvtEng.exe
O23 - Service: @%systemroot%system32fxsresm.dll,-118 (Fax) - Unknown owner - C:Windowssystem32fxssvc.exe (file missing)
O23 - Service: Novatel Wireless Gobi Download Service (GobiQDLService) - Novatel Wireless Inc. - C:Program Files (x86)Novatel WirelessGobiQDLServiceGobiQDLService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:Program Files (x86)IntelIntel(R) Management Engine ComponentsLMSLMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:Program Files (x86)Mozilla Maintenance Servicemaintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:WindowsSystem32msdtc.exe (file missing)
O23 - Service: @%SystemRoot%System32netlogon.dll,-102 (Netlogon) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:Windowssystem32nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:Program Files (x86)NVIDIA CorporationNVIDIA Update Coredaemonu.exe
O23 - Service: O2FLASH - Unknown owner - C:Windowssystem32DRIVERSo2flash.exe (file missing)
O23 - Service: O2SDIOAssist - Unknown owner - C:WindowsSysWOW64srvany.exe
O23 - Service: @%systemroot%system32psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:Program FilesCommon FilesIntelWirelessCommonRegSrvc.exe
O23 - Service: @%systemroot%system32Locator.exe,-2 (RpcLocator) - Unknown owner - C:Windowssystem32locator.exe (file missing)
O23 - Service: @%SystemRoot%system32samsrv.dll,-1 (SamSs) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%SystemRoot%system32snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:WindowsSystem32snmptrap.exe (file missing)
O23 - Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) - Unknown owner - C:WindowsSystem32spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%system32sppsvc.exe,-101 (sppsvc) - Unknown owner - C:Windowssystem32sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%system32stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:Program FilesIDTWDMSTacSV64.exe
O23 - Service: @%SystemRoot%system32ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:Windowssystem32UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:Program Files (x86)IntelIntel(R) Management Engine ComponentsUNSUNS.exe
O23 - Service: @%SystemRoot%system32vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%SystemRoot%system32vds.exe,-100 (vds) - Unknown owner - C:WindowsSystem32vds.exe (file missing)
O23 - Service: @%systemroot%system32vssvc.exe,-102 (VSS) - Unknown owner - C:Windowssystem32vssvc.exe (file missing)
O23 - Service: @%SystemRoot%system32WatWatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:Windowssystem32WatWatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%system32wbengine.exe,-104 (wbengine) - Unknown owner - C:Windowssystem32wbengine.exe (file missing)
O23 - Service: Intel® PROSet/Wireless WiMAX Service (WiMAXAppSrv) - Intel(R) Corporation - C:Program FilesIntelWiMAXBinAppSrv.exe
O23 - Service: @%Systemroot%system32wbemwmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:Windowssystem32wbemWmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%Windows Media Playerwmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:Program Files (x86)Windows Media Playerwmpnetwk.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless ZeroConfig Service (ZcfgSvc7) - Intel(R) Corporation - C:Program FilesIntelWiFibinZCfgSvc7.exe

--
End of file - 11548 bytes




I have Windows 7 64-bit OS and have a software program application installed in the C drive. This application is not working though it is working in Windows XP. I understand that there are two program files folder in a 64-bit OS. The 32-bit applications are usually installed in the Program Files x86 folder, but I have installed this particular application in the C drive and not in the Program Files x86 folder. I want to know if this is the reason as to why this application is not running on Windows 7 64-bit OS. As I donot have the installtion software package with me, I need to know so that I can arrange this software to be installed in the Program Files x86 folder (I need to call on the vendor).




I am using Windows 7 Home Edition with all updates current (6/4/2010). I have installed a few programs - downloads from the internet - such as Google Earth and Windows Live Movie Maker. They worked fine after their installation and a few times thereafter however, after a time I receive a message that the program cannot be found. The path is then listed. I have tried to use the Uninstall of some these programs but I get the same message. At times it also gives me the message that I can 'delete the shortcut (?)". I can't find the program in Control Panel >uninstall programs. I then must do a simple delete of the files located in Programs (or Programs x86) and then download and reinstall the program.

What is causing this loss? Could it have anything to do with the updates?




I do most of my searching with Windows Explorer but can not view any thumbnails of PSD files. JPG and TIF show up OK.

I have tried adding the psicon.dll to 'Program Files (x86)/Common Files/Adobe/Shell' as suggested in other searches of the Internet. It has not worked.

Any one have any idea of how to make it happen. I could view the PSD file thumbnails with WXP but W7 screwed that up along with networking.

I am using W7 Ultimate.




Excel starts, shows a normal blank sheet, then immediately pops up the following message, then terminates as soon as I click OK on the message window.

Runtime Error!
Programs: C:Program Files (x86)Microsoft OfficeOffice10EXCEL.EXE
abnormal program termination

This is in Windows 7 x64. Other Office XP programs run normally. I've been using Excel in this same computer setup for over a year without problem until now. I had installed SP1 a few days ago and thought this might be the problem, but I've now used System Restore to revert back to the pre-SP1 setup. Still the same problem. I reinstalled Office XP. Still the same problem. I have lots of memory, lots of disk space, and have no reported disk or RAM errors.

What's the next step in trying to fix this?




Some time back, in Vista, I came across a hack to put the Internet Explorer icon back on the desktop.

I goes like the attached.

But what if I wanted to have it call the 32-bit internet explorer? So I changed the folder of the iexplorer.exe being called to "C:Program Files (x86)Internet Explorer", and changed the Internet" to "Internet 32", thinking that should do it.

But it didn't. 'Cause then when I went and ran the "original" -- wanting both the 64 and 32-bit versions available, it just overwrite what I had done, not made a second version.

Being a meddler -- but not a programmer -- I can't figure out what else needs to be done.

I know I *could* just drop shortcuts, but then the right-click doesn't give the Internet Options dialog.

And now I AM curious how this could be "fixed."

Any ideas?

Chuck




It was finally time to replace my computer, and of course new ones come with windows 7.

I am now running windows home 7 premium 64 bit. I know it stores things in different locations and I am ready, willing and able to move into the brave new windows 7 world.

I installed a second hard drive in my old XP computer, used WD data tools and made a bootable copy. Then I installed it into the new computer. (just for fun, I disconnected the original drive and tried to boot the new computer from the xp backup. It would only boot into safe mode, and could not find the new hardware. I expected as much. I really don't want dual boot, I just want to easily move my files and programs to the new computer)

Anyway, the first thing I do is download firefox. I want to run profile manager, so right click on the brand spanking new firefox icon and add -P to the command so that it reads; "C:Program Files (x86)Mozilla Firefoxfirefox.exe -P

"ERROR!!..specified in the target box is invalid.make sure the path and file name are correct. What the heck? I can type firefox.exe -P in the run box and it works. Why can't I change the shortcut?

(In XP the start/run box would remember the last several commands and give me a drop down so I wouldn't have to type it again. This handy little shortcut is no longer available in win7.)

Then I try to save a simple text file to C:;Just so I know where it will be.
"You don't have permission to save in this location" What? I am the administrator, why is windows 7 refusing to let me do what I want?This is hugely annoying to me.

I found a big long winded methodon a microsoft site to grant permissions(click property, security, advanced, owner, change owner,but it did not work. I still cannot save a simple .txt file to C:

I guess I am off to buy some books, like "Missing Manual" and/or "Windows 7 Annoyances"I am trying to do the real work of moving my stuff to the new computer, but I keep getting stopped by all these little stupid things.




I have been using Windows 7 for about 4 months now and there are some annoying things I would like to change.

On my old XP machine I had user accounts and each account had their own folders and desktop. There was also a public desktop (I think it was called ‘All Users’ or something similar) such that any icon in that public desktop would appear on each and every user’s desktop along with their unique desktop icons.
Under XP, it was easy to give each user access to a desktop icon by simply putting that icon in the Desktop folder under the ‘All Users’ folder.

In a similar manner I want to share some icons on my Windows 7 machine with all my users but I haven’t been successful at it so far.

When I log on as Administrator and click on the folders icon in the task bar, I see many folders. Under the ‘Local Disk (C’ folder I see, among others, these folders

Program Files
Program Files (x86)
Users

If I drill down into the Users folder I see the following

Default1
Public
User1
User2

(where user1 and user2 are the names of each user I have set up on the system).

Under Default1 I see a Desktop folder and in it are all the desktop icons for my administrator account.

However, I don’t see a Desktop folder under either Public, nor under User1, User2, etc. I created a ‘Public Desktop’ folder under the Public folder. I chose the name ‘Public Desktop’ because every other folder that was already under the Public folder had the word Public in front of it (e.g. Public Documents, Public Downloads, Public Music, etc.). So I then went to properties for the ‘Public Desktop’ folder to share it with everyone. While it allowed me to choose Everyone from the list of people to share with, when I clicked on Share, it gave me the message

“Your folder can’t be shared”

I tried again but selected individual users instead of Everyone and received the same message.

So I clicked on Advanced Sharing within the Properties window and went through its steps to create a share that Everyone could access. While it allowed me to do this without error, I still don’t see the contents of this Public Desktop folder on any of the users actual desktops.

Can anyone help with this?

If you reply, please be precise.




I have been working for several days on the following problem and have not found a solution. I would appreciate any guidance you can provide.

My department supports workstations with Windows XP SP3 and Office 2007 SP2. I support several Access databases that are still in the Office 2000 MDB format.

We recently contracted for a Terminal Server which is running Windows Server 2008 R2 with Office 2007 SP2 (installed to C:Program Files (x86)). Users who travel will be accessing the databases via the Terminal Server while other users will be on their workstations.

I have been testing with front-ends (MDBs) installed locally that link to tables in a back-end database (MDB) stored on a Novell server.

When I open a local copy of the FE on the Terminal Server OR on my workstation, they work fine. If I open FEs on each of two separate workstations, they both work fine.

When I have an FE open on the Terminal Server and then open the FE on the workstation (or vice versa – the order does not matter), the workstation FE produces error messages as soon as the code attempts to insert rows into a table or update data in a table. The most frequent message is “3027 - Cannot update. Database or object is read-only.” I have also seen “3073 - Operation must use an updateable query”. If I close the Terminal Server FE, the workstation FE immediately functions normally.

I have tried without success -
- Moving FE’s and BE to ACCDB format.
- Moving FE’s to ACCDE format.
- The original code I tested used a recordset to insert a record into a log table that has no relationships with other tables. I tried updating the code to run an SQL string instead.
- We have a test Terminal Server with Office installed to C:Program Files. I have the same problems on the test box.

The closest thing to a theory I have is that there is something different between how the Terminal Server FE and the workstation FE interact with the common back-end. The Terminal Server FE always works fine. It is the workstation FE that is always affected and can no longer update records in the linked tables.

Thank you for any suggestions you have.

Angela Griffin




I had Java JRE version 6.20 installed on another partition other than the system partition. The directory was accidentally deleted by a bad software install of another program. Since then, I cannot reinstall it as it says it is already installed. I also cannot uninstall it. I removed the Java MSI installer packages with Windows Install Cleanup and this did not help. I have also deleted everything I could find related to Java, but could not delete the folder in C:/Program files (x86)/Common files. I have also done a lot of registry cleanup as a number of other directories were also deleted.

When I try to run the manual installer for the same package, it says that it is already installed and gives me the options to reinstall it. When I click on that, an error message comes up saying that this only applies to programs that are already installed.

I had the same issue with my HP printer driver, but it looks like the MS drivers will at least do printing and scans. So I have given up on trying to reinstall those drivers.




I installed IDimager Pro Version 5 on my Windows 7 Ultimate 64-bit machine and it appeared to install correctly in the X86 programs. However, whenever I attempt to start the application, I get a Runtime Error 217. I have performed all the normal registry cleaning; remove and reinstall procedures. The error and information messages I get in Windows 7 Event Viewer are as follows:

Error Message from Windows 7 Event Viewer

Faulting application name: IDimager.exe, version: 5.0.6.8, time stamp: 0x2a425e19

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf

Exception code: 0x0eedfade

Fault offset: 0x0000b727

Faulting process id: 0x153c

Faulting application start time: 0x01cb13260f30c28d

Faulting application path: C:Program Files (x86)IDimager ProductsIDimagerIDimager.exe

Faulting module path: C:Windowssyswow64KERNELBASE.dll

Report Id: 4dde561a-7f19-11df-940b-00221576694a

Information Message from Windows 7 Event Viewer

Fault bucket 1918837260, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: IDimager.exe

P2: 5.0.6.8

P3: 2a425e19

P4: KERNELBASE.dll

P5: 6.1.7600.16385

P6: 4a5bdbdf

P7: 0eedfade

P8: 0000b727

P9:

P10:

Attached files:

C:UsersDonald PC2AppDataLocalTempWER3D8A.tmp.WERInternalMeta data.xml

Thank you for any assistance.




I don't know if this belongs in this category, but here goes.

Hi, I hope someone can help me. I travel all the time (fulltime RVer). I use Verizon Wireless (modem USB 760) and have use it for over a year. My plan is 5 gigabytes a month for a specific amount, with overages resulting in more money. I use the wireless when there is no WiFi available and over the past year, I have used an average of 2.5-4.5 gigs per month. I do not download movies, videos, music or any large files at all. My usage is for email, Skype and web surfing. Each month, on the 27th Verizon resets me back to zero for a new billing period. Last month (June) I did not check if it reset (I never have) and after about 7-8 days, I noticed the my usage was at 4.3 gigs (impossible). I called Verizon and talked to tech support, he walked me through seeing the daily usage, which added up to the gigs used. I explained that this was unlikely and when he checked my history he agreed, but had no other explanation, and of course, he would not admit that the problem was Verizon. He suggested that I may have a virus or a bot or something that is using my wireless, when I am on or if I leave the connection dormant. I ran my anti-virus (Comodo), MS Security Essentials, and Malwarebyte Anti Malware. Malwarebytes found some minor malware:

Program Files (x86)RelevantKnowledge (Spyware.MarketScore) -> Quarantined and deleted successfully.

Files Infected:
C:Program Files (x86)RelevantKnowledgerlservice.exe (Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:Program Files (x86)RelevantKnowledgeMSVCP71.DLL (Spyware.MarketScore) -> Quarantined and deleted successfully.
C:Program Files (x86)RelevantKnowledgeMSVCR71.DLL (Spyware.MarketScore) -> Quarantined and deleted successfully.

The other programs found nothing, I did some online scans, using F-secure and Panda, recommended by Gizmo and they showed nothing. I was able to bargain with Verizon to only charge me 5 cents per meg for going over my 5 gig allotment, which I will surely do this month. My cry for help is what else can it be, am I a zombie and being used by some miscreant I am not savvy enough to know if some "processes or services" are doing something wrong. As I travel, I must use the net to do all my work, mail and financial stuff. Verizon won't do a thing, is there a white knight out there who can point me in the correct direction, you guys have helped me in the past, I hope someone can help me now. I am using an HP Pavilion dv 7 t 1000 laptop, running Win 7 and will gladly supply any further information that may help someone, help me.
Thanks for listening anyway. Stan




Actually I have several problems which all developed in the past 2 weeks or so. The most troublesome one is disappearing folders. Up until a couple of weeks ago I could create folders in Program Files (X86) with no trouble, now I have run explorer as an administrator. I understand that even though I don't know what caused the change. The problem is that sub-folders that I created under these folders or that I created under folders already installed do not appear when I go to the folder. Example: If I had created a folder under NetZeroPreLoader called "documents". This "documents" folder would not be shown now.

To try to find my real folders I have checked in Explorer and even looked in the properties. The folders are not hidden, but are just not found by Explorer. I even went to the command prompt and to the folder where the sub-folders are and ran the old DOS command dir /o/p and the folders do not appear. Fortunately I have a program called PowerFile that will show them. I copied my folders to another drive so I won't lose them, but that doesn't explain why Win7 doesn't see them.

At the same time this problem appeared two other minor difficulties showed up. I use Avant Browser which is a tabbed front-end for IE. If I try to print to my default printer which is a laser and it is in power saver mode I get a popup that says I don't have rights to use the printer and to contact the system administrator. The printers window pops up at the same time and add printer is highlighted. My other printer will not show any option other than cancel either. I performed two tests to gather info on this. First, I made sure the printer was in power saver mode and tried to print from IE and got the same results. I then changed my default printer to an inkjet that does not have a power saving mode. I could print from either application to it. I then went to printer properties and in security gave everyone all rights to the printer. This solved the problem, but again doesn't explain why suddenly the problem appeared.

Second minor difficulty- My homepage is my work email site. We use Exchange and I am accessing it via Outlook Web Access. Avant Browser is set up to open a new tab if I click on a favorite or type an address in the address block so the email tab is always open. I also use AI RoboForm as my username/password manager. If a site asks for my username and password the RoboForm window pops up. At the same time the above two difficulties appeared I noticed that on some sites when I would click the back button the RoboForm window would appear with my work email passcard highlighted asking if I want to login. If I go to the first tab I will find the email login page. If I click the forward button I will move back to the email screen. The back button is moving the wrong tab to an earlier view. Since I had installed an Avant update around the time all the problems occurred I went back to the version I had previously been using and which had not exhibited the back button affecting the wrong tab. This version now has the problem as well. It is not consistent and I haven't seen it often enough to establish if it happens only on certain sites, after email has arrived, or some other particular circumstance.

The minors are just that minor and now that I know what to expect I can work around them. The disappearing folders is more problematic. If I had not had PowerFile I would not have been able to recover the almost 200MB of data that is in the various folders that Win7 will not show. I am assuming (a dangerous thing, but I have no other recourse) that some update from MS has caused these three problems and maybe more that I have not yet discovered. Has anyone else had these difficulties and more important does anyone know how to get Win7 to see my folders. Moving them to another drive is inconvenient to say the least. I did create a new sub-folder when running as administrator and Win7 will show it with no difficulty, so I can transfer my files back to the (X86) area, but I don't want to take the chance of this sort of thing becoming a regular occurrence.




I currently am running 64-bit Windows 7 Home Premium and all my software (except Microsoft Security Essentials), even the stuff that says it's Window 7 compatible, or has a specific Windows 7 version, installs in the Program Files (X86) folder. If I upgrade to Professional, but use the 32-bit version, will I have more success with getting the software to integrate correctly? For a specific, I'm still using Eudora for email, and it can't integrate into the registry, so it can't be my default email. Will it work correctly if I switch to the 32-bit version, either Home Premium or Professional?

Thanks in advance!




I am using Office 2007 on my Windows 7 (64-bit) PC. I also use the latest Secunia's Personal Software Inspector. There was no security "ripple" referring to PowerPoint in the first few months with this combination. All of a sudden sometime in Dec. (I was gone the first two weeks of Dec.) PSI is now reporting a "critical" security problem with the viewer referring to PPTView located in C:Program Files (x86)Microsoft OfficeOffice12PPTVIEW.EXE. Secunia's recommended download solution link merely takes you to Windows update web site which informs me that my system is up to date. I tried to find out something from Microsoft's Knowledge Base but I found nothing related to a security problem with PowerPoint 2007 viewer. At first I thought "who needs it?" as PowerPoint 2007 natively handles .xppt files, but I then realized PPTView would be
needed it you embedded it in an .xppt file with a person who is using Office 2003, or earlier, or not using Office at all. Has anyone experience this and/or fixed the problem?




I am running Access 2007 on Windows 7 Home Premium (64-bit). I have a form that has some Not In List code. This used to work just fine. Now I get a File Not Found: VBA6.DLL message when it executes.

A. I do not have VBA6.DLL anywhere on my PC
B. I do have VBE6.DLL. It is at C:Program Files (x86)Common Filesmicrosoft sharedVBA and it is registered.
C. In my Tools|References I have
1. Visual Basic for Applications = C:WindowsSysWow64msvbvm60.dll
2. Microsoft Access 12 Object Library
3. Visual Basic for Applications Extensibility 5 = the path at B above

Microsoft will not allow me to change or delete line 1. Nor will it allow me to move Line 3 up to precede Line 1.

HELP! What can I do please?

Michael Barraclough




Excel starts, shows a normal blank sheet, then immediately pops up the following message, then terminates as soon as I click OK on the message window.
--------------------
Microsoft Visual C++ Runtime Library
Runtime Error!
Programs: C:Program Files (x86)Microsoft OfficeOffice10EXCEL.EXE
abnormal program termination
----------------------
This is in Windows 7 x64. Other Office XP programs run normally. I've been using Excel in this same computer setup for over a year without problem until now. I had installed SP1 a few days ago and thought this might be the problem, but I've now used System Restore to revert back to the pre-SP1 setup. Still the same problem. I reinstalled Office XP. Still the same problem. I have lots of memory, lots of disk space, and have no reported disk or RAM errors.

What's the next step in trying to fix this?




Bought this PC at Microcenter about 2 years ago. All was well until recently when I am getting the Not running genuine windows error. I had a problem with a keyboard recently and had to do a system restore from about 2 weeks back.
I've pasted the mga diagnostic below. How can I fix it?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CBBC9EBB-ADCF-4049-8FB1-22366DB5095B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:Program Files (x86)Mozilla Firefoxfirefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: {CBBC9EBB-ADCF-4049-8FB1-22366DB5095B}1.9.0027.06.1.7601.2.00010300.1.0.003x64*****-*****-*****-*****-7QJB700359-OEM-8992687-000062S-1-5-21-2086857786-1397154865-1144760544GatewayDX4831American Megatrends Inc.P01-A020091117000000.000000+000FB023407018400FC04090409Eastern Standard Time(GMT-05:00)03ACRSYSACRPRDCT109
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800700C1' to display the error text.
Error: 0x800700C1
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000040
Event Time Stamp: 3:10:2012 19:25
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%system32sppcext.dll|sppcext.dll.mui

HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAQABAAAAAQABAAEAonaCdSB1Qsh6CQBr+H OkwLzwXF0=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1654
FACP ACRSYS FACP1654
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1654
GSCI ACRSYS GMCHSCI
AWMI ACRSYS OEMB1654
SSDT DpgPmm CpuPm

Any ideas on how to fix it?




Generally, you need to make sure that the programs you install will work in a 64bit environment. You should not install any 32bit programs to the "Program Files" folder. They should be installed to the "Program Files (x86)" folder. You probably ought to visit the program vendor/creator site and see if there is any information about running with a 64bit version of Windows. Are you asking about a specific program?

Joe




I have a process in Access 2002 that creates a text file from a database query and then opens MS Word using the Shell command to find MS Word:

strLetter = "c:program filesmicrosoft officeOffice10WINWORD.EXE " & LetterDir & "VisitorLetter-CS-Local.doc"
RetVal = Shell(strLetter, 1)

However, I now have one computer that uses Window7 and it has the WINWORD.EXE in the program files (x86) folder so I need to have this in the code for that one computer.

strLetter = "c:program files (x86)microsoft officeOffice10WINWORD.EXE " & LetterDir & "VisitorLetter-CS-Local.doc"
RetVal = Shell(strLetter, 1)

Is there a way for Access to discover what operating system the computer is using so I can set up a procedure for the computer to use the proper Shell command? Or perhaps there's a better way of invoking MS Word.

Thanks for the help,


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