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Long story short, my brother died 2 years ago, so when I came across the state to care for my 84 year old mother, I inherited my bro's computer. He left behind no PW list, administrator info, etc. (He did leave a stack of floppy disks with Windows 95 on 'em.)

Okay, my brother wrote software apps, so he had partitioned his PC with 5 drives; one for storage, others for Windows Vista, 2000, xp, etc. I've read about Partition Magic, but never really sufficiently interested to actually get it.

I just got back from dealing with a computer "techie" who combined all the bad qualities of Dumb and Dumber in one body and half a mind. My tower came right back home with me.

Okay, I want to buy XP (I installed it before without incident, then lost the install disk; yes, I've made brighter moves than this in my life), remove the partitions with PM or a comparable product, and install XP over it, reclaiming about 75 gigs of space, most of it now free.

Can this be did without the admin info?




We are negotiating with a company and they would like a copy of our proposals - which are currently in the form of a digital copy of our contract with them in which we used the "track changes" feature to mark our proposed changes. The company would like a digital copy of our document showing the proposed changes. The document has currently been saved in versions, as we internally worked through our proposals. I would like to send the company a digital copy of only the most recent version (which was presented to them on paper), but without accepting the changes so that they can still see them as proposals compared to original.

I did not have a problem saving a copy of the document and deleting the old versions. However, if I open the document as a type "recover text from any file" , I can still see all the old versions, as well as all the records of who saved what when on what directory and in what computer. Which means that anyone at the company savvy enough to do that can read all that stuff as well.

There is an excellent article by Frank Rice which I was referred to elsewhere in these forums, but it was for 2002, not 2000, and while that tells how to clean out the save and drive info (at least in 2002 - I don't find those tabs in 2000) it doesn't address any way to address the tracked changes question other than to accept the changes, which isn't what I want to do.

Is there any way to save this as a new document with ONLY the most recent version of the tracked changes?

Thanks in advance,
-cynthia




One more compatibility issue for those who use Win7 64-bit:

I bought a Western Digital My Book Live 2 TB NAS drive for my brother-in-law at the same time as a new laptop running Win7 Pro 64-bit. The laptop worked perfectly on my home network (wired and wireless) when I installed all his software, and worked perfectly on his network until this WD drive was attached. Then the laptop refused to restart or shut down, and would not recognize any attached USB devices. The laptop works perfectly on any network as long as the WD drive is not present. As soon as the WD drive is attached, the laptop refuses to power down or recognize USB devices. It doesn't matter whether the laptop has a drive mapping to the WD or not; if the WD is connected to the same network subnet as the 64-bit computer, there is a problem.

Other computers running WinXP 32-bit do not have any problem with the WD drive.

I updated the WD drive to the latest firmware, but no joy.

I finally solved the problem by segmenting the home network into two subnets, and putting the WD drive on a different subnet than the computers. Everything works fine, once the WD drive is isolated from everything else. I switched the WD to static IP etc. so I could reliably connect via IP address instead of name, since the name wouldn't resolve on a different subnet.

Not a solution for most people, but I thought this info might be useful in case anyone else is struggling with a similar issue.




My computer is about a year old and, up until about a month ago, everything worked fine. Didn't change anything or download new software; then, all of a sudden, the DVD/CD drive stopped working. I can't read from or write to it (using Nero and Roxio Creator). Plugged in a portable drive I know works on the laptop and it doesn't work on the desktop either. I've downloaded and tried new drivers to no avail. And, when the computer's on and everything's working, if I place a music CD or blank DVD/CD in the drive and close the door, in about a minute the computer freezes. The list of "System Devices" in the Control Panel shows "This device is working properly". Only way to get the computer going again is to turn it off and restart. Any suggestions would be appreciate and any software you know of that might check the PC for problems such as this, please let me know. Thanks in advance for any info.
Bob W.




I keep getting Found New Hardware on every system boot although I have not added any new hardware. This problem started four weeks ago. The found new hardware appears to be disk drive and readers--USB Reader, USB Mass Storage Device, Generic USB SD Card Reader, Generic USB SM Card Reader, SimpleTech Externan HD, Generic USB CF Reader and Generic USB MS Reader. After installing, I get the normal "Your new hardware is installed and ready to use". FNH repeats on subsequent boots. My printer and scanner are NOT affected by this Found New Hardware notice. I have run multiple spyware, malware and anti-virus programs to no avail. My windows is XP Pro SP3 and All programs are up-to-date. Search Microsoft and other on-line info, but they appear to only mention Printer issues with Found New Hardware. I also tried the SFC and CHKDSK programs. Any advice will be most appreciated.




I recently just moved and in the process I had to move my homebuilt PC as well. After putting together a desk and the wiring the place up I connected everything and pressed the power button... except nothing happened. Theres not much more to describe than that, but I'll list things I know/tried:

-the power supply is a 480W Thermaltake Xaser III
-It was first plugged in through a UPS battery backups
-I tried plugging it directly into the wall, trying 3 different sockets
-Other devices work when plugged into these sockets
-I opened the case up and checked that the power supply was connected securely to the Mobo (it was)
-I checked to make sure that the on/off switch was connected securely (it was)
-I held the power button in for 10 seconds to make sure that some other type of mode wasn't activated
-I toggled the power supply power switch a few times to see if that helped

other info:
its a 2.8ghz p4 on a GIGABYTE mobo (i can get the model# if needed)
2 hard drives, 2 optical drives, floppy, radeon 9800 pro video card, 1 GB of i forget what type of memory

I saw post 603,275 and was really hopeful but as i got towards the bottom i noticed there was no solution

Does anyone know if you need a certain amount of power to power the 480W power supply? maybe I don't have sufficient power here? there is an AC unit in this apt and I could try hooking the computer up to it's "special" socket (its a single 3 prong socket) to see if that works.

Any thoughts or suggestions? I don't know how long I can function without my own computer here!




What other subject line could I give to this schmozzle?

Dell Dimension 8100, XP Pro. DVD-ROM and 40GB HD0 came standard. Several months ago, I added a CD-RW drive, and everything seemed to swim along fine. Two months ago-ish, I added a second 60GB HD. Surprisingly enough, that installation seemed to also go without a hitch.

A few weeks ago, I started having problems with my two removeable media drives disappearing, usually after a disc was removed from the DVD-ROM drive. Checking in My Computer, both drives were gone. Rebooting brought them back. Occasionally, the drives would disappear in the middle of playing Tony Hawk Pro Skater 2 - a real bummer if I was on a real tear. Anyway, I digress...

Tonight I check the Event Viewer | System log. 'Midst several other crazy errors (another post in another forum at another time, I suppose), it seems that my ACPI Bios was trying to reach illegal resources, in that it shouldn't have been checking up on my drives when it was. Random minutes later, two error events that each drive was suddenly removed without being properly stopped. I check up on the ACPI error, and the recommendation is to update my BIOS. Makes sense, the 8100 originally had W2K installed.

So I update the BIOS. After successfully updating, the first error message is a Plug and Play Error - no boot. I assume now that at least one of my drive additions is causing conniptions. Three finger salute, reboot, and I at least get some of the BIOS post messages, but the error soon arrives that "Secondary Drive 0" is not recognized - F1 to continue or F2 to enter the setup utility.

Ah, the BIOS setup utility. The first time through, I see that Primary Drive 0 is properly recognized as a Hard Drive (thanks goodess), Primary Drive 1 is Unknown, Secondary Drive 0 is Unknown and Secondary Drive 1 is Unknown. I set Primary Drive 1 (my second hard drive, correct?) to Auto, Save + Exit, and boot to Windows. My Computer shows me both hard drives okelly dokely but no removeable media drives, so I restart.

Same error message. BIOS utility shows both Primary Drives recognized as Hard Drives, but the Secondary Drives are the same. Boot to Windows, same story.

This time, before I boot up, I power off and remove the power cord from the CD-RW drive, thinking that if I start unplugging things that will help. No dice, same BIOS error and display in the utility, same results in Windows. On the next boot, I've disconnected the power from the DVD-ROM drive - SAME ERROR.

Now, I could continue randomly plugging and unplugging things for fun, but hopefully in this rambling tale one or more of you Hardware Loungers has enough info to give me more of a clue than I've got (which is none). While I wait for salvation, I think I'll drown myself in examining the System Device Manager. I probably have more exclamation points than an NewLounger's first post after discovering the Smilies applet.




Win 2k SP-2, MMC 1.1. To allow access to more info than the console allows. The following is what I did.

" editing your local Group Policy settings as follows can grant you this access:

Type MMC from the Run menu. This will open a Microsoft Management Console called Console 1.
Choose Add/Remove Snap-in from the Console menu.
Click the Add button.
Select Group Policy from the list and then click Add.
In the Group Policy Object box, make sure it says Local Computer and click Finish.
Click Close and then click OK.
Double-click on Local Computer Policy and then click on Computer Configuration.
Double-click on Windows Settings and then expand Security Settings.
Double-click on Local Policies and click on Security Options.
Double-click Recovery Console: Allow Floppy Copy And Access To All Drives And All Folders.
Click Enabled and then click OK."

Now when trying to reboot my CPU it hangs at the 'Starting Windows . For troubleshooting...Press F8'
Ther is no chance for pressing F8 and if I go into the recovery console I cannot find what to change. I really goofed on this one. Any ideas?




In Win95/WordSR2/VBA How do I determine the name of the user's computer?

My application (in theory) scours the LAN, visiting every beige box on a user's desk. (My beige box happens to be a 233MHz with twin 20G drives). On each computer it scours the drives (so, in my case 2 drives), drills down through directories, files etc.

I build a result string, nested, files within paths within drives within computers within the LAN.

Right now I use the 26 drive letters to identify each active drive on a computer, but I want to tag THESE 26 drives with a name local to THIS beige box.

I'm using the code below as an interim measure
strComputerBody = strComputerBody & strIdentifier(Application.UserName)

since I own only one beige box at home.

What would be more appropriate as a means of identifying a specific beige box?

In RegEdit under HKEY_LOCAL_MACHINE I see nothing that suggests a name for this beige box.

A search for "name" lead me to "InfName" and the file "Machine.inf". Hmmmm. Very interesting. Must come back to that ......

I see that I am (not) logged on under "username" as "cgreaves", but that's more who is sitting AT the beige box, rather than what IS the beige box.

(... searching ......)

How about
HKEY_LOCAL_MACHINE
System
Current control set
Control
Computername
Computername = "CHRISTOG"

Sub GetUserInfo()
Dim strKey As String
strKey = "HKEY_CURRENT_USERSoftwareMicrosoftMS Setup (ACME)User Info"
Dim aname
aname = System.PrivateProfileString("", strKey, "DefName")
MsgBox aname
strKey = "HKEY_LOCAL_MACHINESystemCurrentcontrolsetControlC omputernameComputername"
aname = System.PrivateProfileString("", strKey, "Computername")
MsgBox aname
End Sub




I have a Windows7 64bit Home Premium desktop computer, Crystal Disk was showing my hard drive was having problems. So I bought a new WD 1TB SATA3 HDD to replace the old (3 years) Seagate 1TB SATA2 HDD. The seagate drive was showing 722MB free space, I installed the new WD drive on the same SATA2 port and restored with an image from Acronis. It worked perfectly and showed 722MB free space, the same as the old seagate drive. The next time I looked at the drive, a few hours later it showed 812MB free space. Everything works fine and all my data appears to be in place. My question is does the SATA3 drive automatically compress data, because nothing showed up in the recycle bin. Have reinstalled the image twice now with the same result. I'm confused!, any info would be much appreciated.
Cheers John.




I purchased a laptop about 6 months ago; it had Vista and all the other inherent problems with this OS. So, I decided to erase/format the hard drive where this OS resided. From there, I thought I could install 2000, XP or Vista. Lo and behold, after putting an original (with Serial #) Vista CD, a hard drive was not discovered. At this point, I'd like to just find/format the C: drive so that it's recognized on this computer. I believe I have to do this through the BIOS but everything I read says "Put in the OS CD". Please....I just want to treat this as a "virgin" computer, with a recognizable hard drive (C and then go from there. Is there no way we can IGNORE ANY WINDOWS OS and at least get the hard drive working/recognized again. After that, I may have no option other than to load Vista or XP but at least that would be an (oxymoron) Windows step forward. Please help!!!! Thanks in advance for any info.
Bob




I'm ready to get rid of an old computer, but I need to be sure I don't leave any personal information on it. Is it enough to reformat the drive?

If so, how do I do it?

Do I dare to remove the old drive and use it for backup? It's a 2003 and has been used a lot.




My friends daughter has a Dell Inspiron N7010 A02 Laptop and her daughter told her the computer wasn't running right (whatever that means). Her mother listened to the computer and tells me there is a clicking sound. She had a friend who is computer savvy and he ran SpinRite short test on it and he tells her she needs a new hard drive based on how he interprets the report For some reason he is unable to print out the report.
--- So how does one print out a SpinRite report?
--- In addition, her friend used Dell's diagnostic program and that also reports hard drive failure

Since we live quite a few miles apart I can't check out the computer myself and all I can do is relay the info that she told me
--- I never have used SpinRite but I believe her friends analysis

My friend called up Staples and wants to bring the computer in to have the hard drive replaced since she has a 2 year mainteance plan for the computer (It's about 1 1/2 years old) but they keep asking her how is the computer acting.
--- She asked me today how to explain her problem
--- I told her to let them know the hard drive is clicking and both SpinRite & Dell report hard drive failure

Finally about a year ago, she had problems with the hard drive back then. The computer ran "inconsistently", Belarc reported the SMART feature in red as Failed and when she ran error checking the process would freeze up at some percentage point in either step 4 or 5. She brought it back to Staples. I don't recall whether or not Staples "repaired" the hard drive or replaced; nonetheless this is is background info




I am trying to upgrade an older computer with a newer, bigger hard drive and, at the same time, add on a faster PCI Ultra 133 IDE controller card to run the new drive. I have tried two different controller cards that are supposed to be SCSI RAID and IDE controllers. The info on both cards states that they can be used as IDE controllers only (no RAID).

The problem I have is that I can't get the computer to boot with the hard drive connected to the PCI card. When I connect the drive to the motherboard connector the computer will boot. I don't have a "boot SCSI" option in my BIOS and there is no BIOS update for this computer that has it.

Is there anything I can do to get the computer to boot from the add-on card? If not, does anyone know of an add-on PCI controller card that will act as a boot device?

Thanks.

John




I just upgraded a friend's computer from Vista to Win7 Home Premium x32. When I tried to set up Windows Backup and Restore, I got the message "System image cannot be saved on this location." More Info gave me "Scheduled backup of system image is not allowed on removable devices." This seems to be a very strange message since external drives appear to be the most popular backup devices. Backup and Restore setup lists both the C: and the FToshiba external) drives but if I try to create a System Image, it does not list the Toshiba as one of the choices. I have 2 Win7 systems at home, one Home Premium 32x and one Professional 64x. Both have Windows Backup and Restore working flawlessly with external HDs.

The upgraded system has a Toshiba 500GB usb drive that was working fine with Vista and Macrium Reflect. I now want to switch to MS Backup and Restore. I really like the simplicity and ease of the Windows Backup, especially for a non-techie friend so I want to know how I can solve this strange problem.




I'm having a problem that started with Firefox 4 and continued after I upgraded to 5. My bookmarks from the toolbar menu don't open, instead what shows up is a little white square about a pixel in size. I searched the Firefox help site and found info on Norton 360 causing a problem and uninstalled it. I then deleted the places.sqlite file but that didn't fix it. I've even removed Firefox altogether and cleaned out the registry before reinstalling but the same problem keeps creeping back. It might seem to work right for the first time I open it but after that the problem returns. I can open them from the bookmark library but I can't create new ones or edit existing entries. I've had a bug report on Mozilla's site but no answer yet.

I'm running Windows 7 home premium x64 on a home built machine, I also have Windows 7 professional x64 on a work computer but it doesn't have this problem. All of my x32 machines also run the program without a problem and a few of them have Norton 360 installed.

Does anyone have an idea on what I should try next? I'm almost getting to the point of formatting the drive and starting over but I'd rather avoid that if I can.




Hi everyone. I'm not sure if this should go in a Windows Server or Mac OS forum so I'm putting it here to start. We have a Windows domain with 99% Windows machines on the network. We have a handful of Mac's, including a MacBook Pro with the Mac OS X Snow Leopard 10.6.6 operating system. We have this Mac successfully accessing file shares and Outlook for Mac, but printing it proving to be a problem.

The printers are on two print servers. This Mac needs to print to one printer on one of the print servers and two printers on the other print server. Interestingly there are no issues printing from the Mac to the one printer on print server one. However, there are issues printing to either printer on print server two. One thing to note is that the printers on print server two require a user ID for tracking what each department prints while the printer on print server one does not require the use of a user ID. However, even when we put the user ID into the print job that we send to either of the two printers on print server two the print job sits in the queue and says "On Hold (Authentication required)" and in the Job Info the Job Message says "NT_STATUS_LOGON_FAILURE".

I setup the printers on the Mac using the Windows option instead of IP or HP JetDirect. I'm not sure if the user ID thing is aiding in the problem at all or not, but to me the NT status message indicates a problem with authentication on the network as being the issue.

On the Mac we created an account that uses the user's Windows network username as setup in Active Directory Users and Computers (ADUC). We went into Network Account Server and made sure Active Directory was checked and we edited that information to use our domain name. The user has full access to shared drives so it seems like authentication isn't an issue. Needless to say I'm a little lost on this printing issue.

Any help would be great.




I have an Acer netbook model Aspire One D-150 in which I had used Perfect Image 12 to clone the HDD to another drive using a USB-bridge cable to the outboard SATA drive. The process gave me a proper copy on the receiving HDD but left the source drive nuked! This happened twice: in one instance, the 160GB source drive had 4 partitions shown on it (this through XP system tools disk management) with one stating 984 GB! Oy. I had also tried to import a backup disk image back ONTO the nuked drive via an outboard backup drive and an external optical USB drive which never got anywhere. My supposition is that an HDD with no operable OS cannot provide the drivers necessary for the Optical drive to connect, at least not using the Perfect Image.
Anyway, my question is this for users of Macrium Reflect (preferably the free version) who have done a cloning: how well did it work? Did it actually do a proper transfer of the OS while leaving the original drive OS intact? To get to this point, I had to go out and buy another Aspire One to get a working OS; XP home with the idea of cloning the drive. Right. I have tried to get information out of Avanquest for the Perfect Image but get no answer after several inquiries. The other possibility is using another computer and 2 USB bridges to connect the working and empty drives to do the transfer. Might this work?
Basically I want to get working drives for both of the netbooks and make a spare backup drive just in case. This why I ask: after the prior attempts, I want hands-on info from experienced users who have tried this. I don't want to jeopardize my only working system: Acer restoration depends on a working restore partition which is not available on the other drives; they are empty. Thanks.




I installed windows 8 on a new partition on my really old computer.

Something I did made windows 8 not boot anymore (I don't want it on my computer, I want to fully revert back to XP).

But, XP won't boot either!

The error message when trying to boot xp is:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
... ...
File: ntldr
Status: 0xc000000e
Info: The application or operating system couldn't be loaded because a required file is missing or contains errors.

When I google it, all I find are instructions that assume your windows vista (or windows 7 or windows 8) partition still boots. I need instructions that work from the xp cd's repair command prompt. I already tried going into the xp recovery console and running fixmbr plus I copied ntldr and NTDETECT.COM from the cd to the C: drive. I still get the same error message.




My problem is that I now have a PC which is totally unusable because after doing a system recovery it stalls when trying to instal Windows and it ‘can’t instal Vista in Safe Mode..’. Consequently, I can’t use the PC at all, particularly to uninstall the suspected faulty driver [nvlddmkm].

I would be very grateful for any help, for example, how I could uninstall the display driver which is probably causing the crash and get windows installed and working sufficiently for me to upload a new driver, to get passed this problem (via DOS..?) ?

I apologise for the length of this posting but I hope I’m giving helpful information about the problem/s and what I’ve done already – but sorry if it’s irrelevant/too much info!!

PC DETAILS
HP Pavilion a6250.uk Desktop PC
Microsoft Windows Vista Home Premium 32 Service Pack 2
NVIDIA GeForce 8400GS video card
HP w2007v monitor

PRIOR TO PROBLEM
All Windows, HP and security updates updated automatically, firewall set up and secure etc. All updates for hardware, such as video card, updated automatically (via HP alerts). No new hardware added to the computer since new, no new software added to the PC for ~12 months. No hardware attached to the PC except for printer and router when problems occurred.

PROBLEM
I periodically received [the dreaded!] error message:

Problem Event: BlueScreen
Problem description: PC DETAILS:
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
BC Code: 116
BCP1: 877EC008
BCP2: 8E6C5150
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6002
S.Pack: 2_0
Product: 768_1

Doing a system restore and/or using safe mode enabled PC to be continued to be used and shutdown properly, initially whilst I researched the problem - and discovered how common the fault was; I tried to find an update for the video card and whilst continuing to try to rectify the problem, including doing the in-built computer check (everything passed), I got the message:

“Display driver nvlddmkm failed and recovered…”, before failing again and not recovering.

WHAT I’VE DONE
1. Disconnected the router and printer so only keyboard, mouse and monitor connected. Did System Recovery using program on hard drive to get back to factory settings. Although it said it was successful it was exactly as before and it went straight to BlueScreen.

2. Re-did System Recovery using the discs I created when PC was new. Worked sufficiently to get to the stage of being offered the start of installing Vista, but display flaky and flickering. Each time it started ‘checking the computer’s performance…’ it got a little way then crashed. Tried to start in safe mode. Told ‘Vista can’t instal in safe mode…’ and so couldn’t continue. Tried system restore a few times to get back prior to Vista instal. Same as before; had to switch off without shutdown.

3. (Using anti-static wristband etc.) removed and re-seated: hard drive, RAM, graphics card and CMOS battery. Got BlueScreen on start up.

4. Using recovery discs, performed manufacturer menu:
- Cleared partition table
- Erased master boot record
- Wiped all sectors
Finished recovery. BlueScreen on start up. Offered Startup Repair.

5. Completed a startup repair and told:
Problem Event: StartupRepair
Problem Signature 01: Autofailover
Problem Signature 02: 6.0.6000.16386.6.0
Problem Signature 03: 2
Problem Signature 04: 131074
Problem Signature 05: FailureDuringSetup
Problem Signature 06: FailureDuringSetup
Problem Signature 07: 0
Problem Signature 08: 0
Problem Signature 09: unknown
Problem Signature 10: 1168
OS Version: 6.0.60000.2.0.0.256.1
Locale ID: 1033

Session Details
System Disk = DeviceHarddisk 0
Windows Directory = c:Windows
AutoChk Run = 0
Number of root causes = 1

[All tests performed successfully]

Root cause found:
Failure while setup in progress

So, back to square one..!
Any help VERY welcome


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