windows version installer not working Results

Page 32 of 50.
Results 621...640 of 1,148

Sponsored Links:

Have a problem installing an USB-device in Win98. This is a modem but first should be 'recognized' as CAPI-device. For this I use the original floppy, which -and here it comes- worked flawlessy several times in the past but now refuses to recognize a driver...
(the device itself is OK as it works fine under XP: I'm using a dual-boot setup)

My question is specific but also generic: what does Win(98) do when it recognizes a new device, asks for a 'source' and I 'give' it the floppy below??? How are the files processed? What makes Windows tell me it cannot find a right driver?
Again: this is the original floppy so it MUST work; I guess there's something on my system/in the registry that prevents positive recognition and thus subsequent installation.

Anybody who can advise here (and tell me what I could do/check?)???


Erik Jan


Here's the files on the floppy:

22,528 capi2032.dll
9,552 capi20.dll
102,720 eehusbcp.sys
1,004 elinkusb.inf
897 svoxusb.inf
27,136 capi2log.exe

And here's the 'svoxsb.inf' file (which I believe should be 'the one' but is not recognized anymore)

; Windows USB Setup File
; Manufacturer: KPN Telecom
; Date: 27.10.98
; Comment: driver version 1.1.1


Ok - I'm not sure where to put this, but since the only thing in common is Windows, here it goes - please, as always, bear with me.

I got a new monitor for Christmas - a Viewsonic 23", VP2365wb. I hooked it up, popped the accompanying CD in the drive, and installed drivers. Well, in my hurry I did a 'complete' installation, which included a "suite" that seemed to have limited or no use for me. But that wasn't a problem, I figured, so I left it in place.
The first problem cropped up when my wife used the computer for the first time - she switched over from my account to hers (Windows XP Pro, SP3) and the mouse refused to do anything. This had never happened before. All we could do was a hard reboot, and the mouse worked fine for her, and when I logged into my account later, it worked for me as well. This didn't seem to be a major disaster, but a hard reboot in order to switch users? Not too handy, especially since every time it happened, I lost all my Firefox (v3.6) tabs and had to rebuild them each time.

I went to the Logitech website and installed the latest version of SetPoint, thinking that might be the problem since I hadn't updated the mouse drivers in quite some time. I also uninstalled the Viewsonic software, since a) that was the only new software change, and b) the installation didn't go completely smoothly; at the end the screen locked up and I had to do the 3-fingered salute to get the window to close. But then I've never had a smooth Viewsonic software installation in the past, so at the time I wasn't surprised. But that seemed to do the trick, and now we have no more mouse problems.

But then I noticed the issue I am having now - in any application or browser I use, with window maximized, the bottom edge of the window extends past (behind) the Windows taskbar. Resizing the window and then re-maximizing doesn't do anything, and the right-margin scrollbar down arrow is obscured by the systray clock.

I've scanned for viruses and spyware, and found nothing amiss; my screen resolution is what Viewsonic recommended (1920 x 1080); and the only software change I've made so far this new year is the "upgrade" from Firefox 3.6 to 9.0 - which means that now I get to enjoy multiple daily crashes in addition to slower graphical builds. I don't know if FF would have any effect such as what I'm experiencing, but I'm sick and tired already of not seeing the bottom of my windows and the sometimes necessary message bars located there. I have to scale down my windows and move them around on the screen in order to get a glimpse of the bottom of the window.

Any ideas?

Applies to Windows7 AND Windows8

A few Tips - A (Potentially) Useful, Valuable Compilation
Many people miss Quick Launch in Windows 7. Although the new/redesigned Taskbar is what it is it can still be felt that there is a worthwhile purpose served by Quick Launch. It is (still) really a nice place to have certain items... in addition to Taskbar & Start Menu... especially if one doesn't care for a bunch of icons on the Desktop or digging/searching/clicking about for things.

How to Enable Quick Launch in Windows 7

Quick Launch has been removed from the taskbar in Windows 7. The idea in 7 is either "Pin" items to Start Menu or to Taskbar; the latter suggesting no need for Quick Launch. If items are pinned to the taskbar the result is large icons which when you skim over them give mini-displays of themselves... if they mean windows then you see a mini of each, i.e. plural tabbed sites open in a browser. However, all items are treated equally, of course. Some you may not need to view a mini-window, you may not need them frequently, tool, accessory... something that seems well suited to residing in or as a Quick Launch item. Things you like handy but, don't need the attributes of being pinned to the taskbar and does not beg attention on an ongoing basis, as a browser, messenger, in-work documents/files does. Point is some people like Quick Launch, some may not miss it but, I feel there is a place for both; each have worthwhile reasons to be used. The following is how to establish Quick Launch in Windows 7.

Step 1: Right click on the Taskbar and choose Toolbars and then New Toolbar.

Step 2: Now copy and paste the following line into the Folder box in the New Toolbar dialog box:

%userprofile%AppDataRoamingMicrosoftInternet ExplorerQuick Launch

Click SAVE

Step 3: Now you'll see the Quick Launch bar shows up at the right of the taskbar. Next, right-click on the Taskbar and turn off Lock the Taskbar.
Step 4: Right-click on the divider and turn off Show Text and Show Title. Also, click on View and change it to Small Icons.

That's it! Now you have your small icons on the quick launch bar again!
It can remain @ the right end of the taskbar OR grab it & move it to (near the Windows Orb) where you are accustomed, @ the left end of the taskbar.
Finally remember to right-click on the taskbar and choose Lock Taskbar again to remove the divider. Enjoy!

All you have to do is nav to the item you want to place in Quick Launch... Rt mouse, drag-n-drop in QL, select Copy

Congrats, done, you have it 

Adobe Flash now, finally, supports 64-bit browsers Adobe - Install a different version of Adobe Flash Player


Life w/out Toolbars & Smileys & such can be just perfectly fine.
Stay away from My Web Search & Fun Web Products & IncrediMail


There are heaps of kewl tricks, shortcuts, functions & clever manipulations available in Windows 7 & IE9. I could compile a rather long list BUT, here's 1 of which you may not be aware. I like having lots of browser viewing area so I don't generally keep toolbars showing except, if & when I need something from 1 of them. They can, as you likely know, be made to show OR NOT by the Rt-Cl Menu of both the GEAR or the STAR. BUT, say all you are after is the Menu Bar, just hit either 1 of the ALT keys... once to make it show & once again to make it disappear.

And Ctrl/Shift/n will give New Folder

Highlight item then, Shift+Delete will delete item without putting it in the Recycle Bin
There are, additionally, lots of other neat keyboard shortcuts for Win7 (just ask, me, if interested)


Using CCleaner in Windows 7:
Under the Windows tab uncheck Taskbar Jump Lists. This will make it so your accumulated Jump Lists are preserved; remain intact & not 'cleared' or lost each time CCleaner is regularly & frequently used.


This is very cool but, some may already be aware of it & (please excuse) I may have, already, put this in this forum somewhere, some time ago...

Disc Clean-up:

Familiar is > C: > Properties > General tab, there's a Disc Clean-up button OR drill down to System Tools & it's there, too. However, then, select drive(s)* one wants done, hit OKs, wait for 2 windows, go thru list putting in checkmarks, etc, etc.

Some may know > cmd, Run as Admin & type cleanmgr tuneup:n to do Disc Clean-up. This, I suggest, is much better... more items listed, after 1st time no need to recheck boxes and *does ALL drives...

> cmd, Run as Admin
type or paste in %SystemRoot%System32Cmd.exe /c Cleanmgr
/sageset:65535 & Cleanmgr /sagerun:65535 , hit Enter
Hit OK on the window that appears, after checking all boxes the 1st time this is run...they stay checked when it is run subsequent times


85 Tips, Tricks & Secrets for Windows 7


Even though Updates are usually set to 'Automatic', it is still a good idea to check, the day after "Patch Tuesday" that any available are done. Just clicking on Updates & having its window open may not be good enough. It may be all green & say nothing available. This can be the case even if & when there actually are some... maybe the machine was accidentally off during the night or was off cus you were away for a few days or (like me) you have multi-boot scenario or virtual machines that mean 'machines' may not be running all the time... Anyway, point is, in the Update window's top-left click on "Check for Updates" to be sure of things. You may be surprised @ that point to discover that indeed there are some you need to install. Just a word to the wise about Updates.


All CPU Meter

This gadget was better than the one that comes as 'standard fare' in the OS gadgets. But, NOW, it just became even better... shows brand, clocking & even more cores. I sure recommend it...

Looking for gadgets? - Downloads - Microsoft Windows

One can, also, add Core Temps to this. Also, there is a Drives Meter (gauge) that is very cool & handy that I use & you may appreciate & enjoy as well.

Desktop gadgets - Microsoft Windows


If you want to test something and certainly, definitely, if the 'something' is a beta, it is better to use a VM, than to create a 'Test User Account'. This includes experimenting with or investigating functions & settings available in an OS or for troubleshooting purposes.

Defrag after new OS installs.

Don't use or download from P2P Services sites


Use MSE not, Norton. Have MSE set to do a Full Scan Daily.


Never have more than 1 Security software (A-V) or pieces thereof in a machine NOR more than 1 software firewall.


Stay away from things claiming to FIX Registry. & things to find malware except, Malwarebytes.
Do use Malwarebytes, it is a great product!

Always burn Recovery Discs when initially setting up a new laptop.


Scheduled computer maintenance is always strongly
and highly recommended. It makes your computer its own little janitor
or caretaker, freeing you from having to think about WHEN (to do things) and
helps keep it in good running order. This concept can be applied to
such things as Disc Cleanup, Check Disc & Disc Defragmenter. Defrag, in
some OSs, is scheduled by default but, that can be personalized or changed.
Anyway here is an article that does a nice job of spelling out Task


Keep up to date!!
Browser versions, CCleaner, Java, Adobe, Microsoft (Windows) Updates, SpywareBlaster, Malwarebytes, Etc.

And keep Junk/Unnecessary files & more cleaned out daily.


In Safe Mode (can't empty this fully in Normal Mode) in Search type %temp% & delete the contents of the resultant folder.

I have just upgraded my motherboard, survived the trauma of the "blue screen of death" and re-activation by "upgrading XP in place". I have ended up, after re-updating various drivers, with the basic Windows XP that I had before I upgraded to XP Sp1 and prior to upgrading the motherboard. Everything looks fine EXCEPT that I have completely lost my DUN. I have tried the "Repair" option from the XP CD-Rom twice and it still hasn't come up. The icon is not under My Computer, My Network Places, or anywhere else and I can't find the application by searching all the hard disks. I can't find it by searching the registry (although I don't really know what I am looking for). It is ticked under Windows Components (all are ticked). It is ticked under TweakUi.... I can find an Internet Connection applet under the Internet Explorer 6 folder but it doesn't work properly. I am not sure if I have the IE 6 update on file or if it has gone back to the original IE 6.0 but when I try and re-install IE 6.0 it says there is later version on file and stops.

Until I get Dial Up going I can't get either my 56k modem or my ADSL modem going under Win XP (I can connect either under Win 98 which is how this message is getting out.... I have a dual boot system but the Win 98 installation is very basic and my video card is not compatible with it.

I did do a System State backup before I upgraded the the motherboard but restoring that just gives me the "blues screen of death" again.

I want to avoid, if at all possible, setting up a fresh installation of Win XP because, presumably, I will have to reinstall all my hundreds of applications which will take weeks. Besides, I only have an Upgrade WinXP CD and if it upgrades with all my settings I am no better off.

Has anybody got any further ideas?



After reading some of the posts here, I am sure I did this all wrong, but it was a bit of an emergency and we didn't have internet access from home (hence the emergency nature). Last night, I did a full install of XP Home over an increasingly flakey ME. I elected to convert to NTFS at the same time (I know, I know). The result is a computer that is up and running and now sees our internet connection. I have not had time to do any set-up or tuning as yet. I am posting this from work. My questions are these:

I seem to have lost all accumulated e-mail messages (using Outlook Express). Same for browser favorites. Same for contents of My Documents folders. I did back up most of C-drive folders (not Windows) on CD's prior to install, but used the "direct CD" format which is propriatary. Upon attempting to load the CD software on new system, am told "there is a known issue" with that version and while software will load, it will not run.

Any suggestions on recovering e-mails, favorites, and My Docs? I suspect we are SOL, but would love to hear from the group.


Hey all,

I recently started working at a law office in which an HP Compaq dc7100 Convertible Minitower (CMT) is used to store client's files. Sometimes, clients will bring in information on a USB thumb drive, which I found no one can access. It appears that the computer's USB ports will not recognize USB drives, and I have been assigned to resolve the problem, sadly enough.

I've tried almost everything I can think of, but I can't get the irrepressible ports to work at all! They work fine with a USB mouse and printer, but they will not respond to any thumb drive, regardless of port. I always get the "a USB device not recognized" error, even though I know the thumb drive is fine. The computer is running Windows XP Pro SP3 with all updates installed. I've double checked Windows Update for any USB driver updates, but no luck. I've also tried:

1.) Checking the computer's OEM webpage for any USB driver updates or other driver downloads for the machine. I did download and install the latest update for the system BIOS and the chipset driver, as I felt those were two of the most important driver updates the site offered, but no luck.

2.) I deleted the USB thumb drive's driver in Device Manager, entitled "Unknown Device" and removed and reinserted the device in all the USB ports, but the "Unknown Device" driver is always installed.

3.) I deleted all USB drivers and the hubs from Device Manager and rebooted, letting Windows find and install all the USB drivers again, with no luck.

4.) I even got sneaky and selected the "Show hidden devices" option in Device Manager, and deleted all the "ghost" USB device drivers that were grayed out, and rebooted as well, but that didn't help.

5.) I took step four to the next level and downloaded and ran USBDeview, which is a handy utility to view all installed and connected USB devices on the machine, including their drivers. I selected all the USB devices that did not have drivers installed or were not working properly, including the "Unknown Device" entry, and deleted those, and restarted Windows. It was an exercise in futility.

6.) I ran AVG PC Tuneup (which was already installed on the PC) as well as downloading, installing, and running CCleaner. I cleared out all temp files and other junk, and cleaned the registry with both utilities, on the off-chance that there was a bad registry key. I also checked the volume for errors, but CHKDSK found none.

7.) I downloaded and ran a couple of Microsoft Fix-its: 50606 & 50052 from Microsoft's Knowledge-base that claimed to address the problem, but they didn't do anything.

8.) As a desperate measure, I downloaded and installed a third-party driver locator and installer, which I'm loathe to do. I got the free version of DriverMax, and had it scan the system. It found updates for all the USB hubs, but even after downloading and installing the drivers and then rebooting, it didn't change anything.

9.) I've read in a couple of websites on the subject that sometimes unplugging and walking away from the computer for a few minutes can help, as it resets the motherboard controller and refreshes the USB controllers. So I powered down and unplugged the machine for a couple of minutes. It didn't work for me.

I'm really out of ideas here; usually one of the above methods will fix the problem, but in this case the USB ports remain as stubborn as ever. Based upon my above approach, there are a few things I've concluded: the hubs do work, because the printer and mouse work and install in any port without issue; it isn't a BIOS issue, because I checked the BIOS to see if the USB devices were disabled, and there was no such option; additionally, the BIOS recognized the USB thumb drive when it was connected after I selected the "Boot Order" option.

I think it may be a driver issue, because when I checked the "Unknown Device" entry in Device Manager, the status box reported that the driver for the device was not installed. Now I have no idea how that might have happened; I've checked with everyone who used the machine before I did if the ports ever worked, and they reported that they didn't know anything about it and that as far as they knew, the USB ports for thumb drives never worked on the computer.

I checked the system's spec page and found that all the USB ports supported USB 2.0, so it wasn't a power draw problem, especially since the error persisted after I plugged the thumb drive into the rear ports.

According to this helpful Microsoft Support Article, one of the issues that can affect USB efficacy in XP is a "malfunctioning, incorrectly-configured, or missing device driver." That sounds like my most likely issue, so I wouldn't be surprised if that were the culprit, rather than a corrupt registry entry or a bad USB hub or controller.

Would anyone have a driver or a link to a driver download page that would have a USB thumb drive device driver for XP that I could install? Maybe that would help me, since I'm out of ideas. Any other suggestions are whole-heartedly welcomed!

I just recovered from a crash of my computer after downloading and installing the new Windows Updates KB828028 and a driver update from Windows Updates which was "security update nVidia driver version 52.16" . When I rebooted to finish the installation my screen would not come back on, all it said in a little white box was " Out of Range " . I tried to boot into "safe" mode and I couldn't do that showed about half a screen of loaded drivers and then just quit. I had to unplug the computer from the wall and then boot with F8 and go to last known good configuration. After it came back to life I did a system restore to before the point where I put the "new updates" on and now all is well again. Has anyone had any similar problems? I think I will let these updates go by this time, or at least until microsoft gets the bugs worked out!

XP Pro sp1
P4 2.4 ghz
768 rambus RAM
nVidia GeForce 4 MX 420
Flat Panel monitor
Dell Diminsion 8200 etc, etc,etc.

Thanks for all comments / advice in advance!

I never had this problem before and when i do i usually Google my way out of it. However I think Microsoft screwed me up more. After getting my computer back from repair in the event log I was getting
this sidebyside error "resolve partial assembly failed for Microsoft vc80crt the reference assembly is not installed on your system", error 59. I checked and the web said i needed to install Visual c++ redistributable -x86 either 2008 or 2010. I have windows xp sp3 professional so i thought i needed to down load 2010. So anyway the next day I look in add and remove and i have two versions of the visual C++ 2008 redistributable-80 already installed, so i say good, although i didn't download this and i don't know how it got there but it's fixed? Wrong, next i started to get this error again sidebyside error "dependent assembly Microsoft vc80 crt could not be found and is not installed on your system error 59. OK hum, I look into it some more and i go into add and remove and now i also have installed visual C++ 2010 redistributable-80 installed and again i didn't do anything. I go up to the web Google and it says to try and reinstall 2010 so I try it and nothing? Here's the problem i know this is too much information and am editing this. No post shows what to do if installing these visual products on your computer don't fix the problem. I also learned that it's a microsoft software that needs this to work.

I am running XP-Pro SP3, fully patched as far as I know. Belarc found no missing hot fixes yesterday.

I normally use Mozilla SeaMonkey, (Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20110706 Firefox/5.0 SeaMonkey/2.2) as my browser. I do have IE 8.0.6001.18702 installed, but seldom use it. I also keep Google Chrome available and up to date and have version 13.0.782.107 m.

I connect to the web via a SpeedStream 5360 DSL modem (060 5360 001 provided years ago by Earthlink. Two PCs are attached via Cat5e cable to a Netgear MR814v2.

Everything has worked OK (if slowly - the outside plant to my central office is compromised with many bridge taps, but they do not compromise voice traffic so AT&T reports that they are in compliance) until recently. Now one computer, mine, is having difficulty reaching some URLs on the web, e.g.,,, and

I ran AdAware recently and it quarantined Win32.ToolbarZugo[1497] and Win32.ToolbarZugo. I noticed that when I attempt to load IE since the most recent update from MS it was attemping to reach

I poked around and managed to change the home page option to about:blank. IE no longer looks for bing. I can open Google, but not the above listed URLs. I can ping Yahoo at [] with a delay of ~100 ms. When I try to reach at [] or bing at [] all requests time out.

Has anyone any insights into why I've been cut off from them?



I need to install the VQC2 video codec. I downloaded their XP version of the driver from the website but the install seems to place the necessary files in the System directory, but not do anything else. How do I manually get Windows to recognize these codec??? In Win98, I was able to edit the System.ini file to add vidc.vqc2=vqdecode.dll but that doesn't work in XP.

I'm always wary of running Windows Update, but based on the recent information (WWW and others) I ran Windows Update on two XP computers, with bad results. There were a bunch of updates waiting, so I can't tell whether it was the latest ones that cause the problems.

On one machine, Windows Update ran smoothly and it works fine as far as I can tell, except for one thing: The "Security level for this zone" controls in InternetOptions|Security is now disabled.

On the other machine, most updates installed, except for the following three:

Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB832894)
Security Update for Microsoft Data Access Components (KB832483)
814078: Security Update (Microsoft Jscript version 5.6, Windows 2000, Windows XP)

Actually, it's only the third one that fails, but all three continue to show up in Windows Update. I've tried everything, one at a time, various permutations, downloading and running the patch files locally, all to no avail.

HOWEVER, this computer has suffered from Windows Update: It will not open PDF files in IE anymore. Instead it just displays an object placeholder. I suspect this may have to do with my restrictive security settings, but now the "Security level for this zone" controls are disabled on this computer, too, and I can't check or change anything.

In fact I have seen this PDF and disabled Security controls problem on a friend's WinXPP/SP1 computer last week as well. She had not yet applied the February patches, so it must be an older patch that does this.

Has anyone seen this before? Any ideas for a cure?


I used a reputable online service to check for viruses and "malware". It found only one item, a piece of malware which it offered to remove, and I accepted. That's when my problems started. It seems the removal process must have removed affected windows files or services that are needed for Windows to work properly. Here are the symptoms, all of which just appeared:
1) Javascript is gone or disabled. When browsing, anything that relies on it fails: pull-down menus (they are blank), buttons (don't do anything). The Windows Update site window is blank -- I presume this is javascript-related.
2) If you do a "Help about Internet Explorer", the fields for cipher strength, relesae, and product ID are blank. Could be javascript related??
3) Windows help and Support Center won't appear. There are no error messages -- it just doesn't pop up.
4) Windows Media Player won't start up. There is just an error message saying "Internal Application Error"
5) Attempting to do a "Launch System Restore" from running msconfig opens up a blank "System Resore" window.
6) Attempting to do a System Restore from System Tools doesn't do anything.
7) The Event log shows two errors, both of which say "The server's call to a system service failed unexpectedly." The Event ID is 2000, which is not listed in the Windows events database online.

The following approaches have not helped:
- Rebooting
- Re-installing IE SP1
- Reinstalling Windows SP1 for Windows XP
- Reinstalling Windows Media Player
- Checking for registry errors using Microsoft's old "regclean" program.

The PC originally ran Windows 2000, and then was upgraded to XP. It has run without problems since it was upgraded to XP at the time XP first became available. It has always been kept up-to-date. The main applications are Office XP, which is also always kept up-to-date.

I really don't want to do a clean re-install of the operating system if I can help it, since it would have to start with Windows 2000, upgrade to XP, bring XP up to the latest version, re-install Office XP, re-install other applications. You get the idea -- major headaches.

Does anyone have any brilliant ideas what might be causing my problems, and what I might do to fix it short of a complete re-install of everything.

Thanks in advance.

This is a subject I have become interested in because I am not allowed to install any "helper" applications on my work PC. I also recently brought a U3 Flash drive for this purpose but have heard there are some problems with the U3 concept.

I would like to see every app come in a portable version, if not make the portable version the only one. Then maybe we could get away from the problems caused by the awful Windows Registry model.

I have only tried one program here (JKDefrag) which I have been using for some time. It works very well and I have not had any problems. if anyone notices any standouts in the 20 pages of apps on this site, please post back.

Does anyone have any info on replacing a DDS 4 backup? I have purchased a SDLT drive (from Ebay) that has a capacity of 110/220. I am hoping that it will be just a matter of removing old drive, and installing new one (yeah,right).
I am concerned that the existing backup program I have,may not support this new drive.
My current backup is as follows:
MS Windows Backup
Version 5.0
AT/AT compatible
PRocessor: x86 family 6 model 11 stepping 4
It is a Veritas product, that came bundled in a SBS Server 2000 system.
The new drive is a quantum Model TR-S11XA-EG
I have been investigating this project, and have found nothing applicable.
I would appreciate any help. I am now nervous this might not work !

I'll give my recent IE history in case something else is causing this. I installed the latest SP about a month or two ago. I then found I could not connect to work, which I found was a problem with a server at work that needed a patch. I found I could uninstall the patch and did so (I think it also brought me back to version 5.0 or 5.5 as well), but I never chose to "Clean up my IE 6 settings" as I was always prompted to do when booting into Windows 2000 because I was afraid it would take favorites, proxy settings and other preferences. Later they patched the server at work and I reinstalled 6.0 and the service patch.

Previously I had checked the "Automatically detect settings" check box on the Local Area Network (LAN) Settings dialog (Tools > Connection tab > LAN Settings) and checked the "Use automatic configuration script" and used a script provided by my work. It worked great. When I was connected to work through VPN it detected that and prompted me for my User ID and password, as it should have. When I was not connected to work, it would simply connect to whatever sight I chose.

Now before I connect to work I have to manual check "Use automatic configuration script" check box and uncheck it when I am done because if not I can't connect. What's messed up and what can I do about it?


For my job (Dell warranty PC repair) I log in to my company's secure portal in the morning to receive my assignments for the day. I pull them in, print them, etc., before leaving to pick up parts and make my service calls.
Starting this Monday, however, I found to my chagrin that I cannot see my new assignments - basically I have a list of calls left to make and if I have new ones to pull in, I get a red button at the top of the screen to click on and review them.
But Monday I did not see the red button, so I assumed I had no new work (it's been very slow lately, so it was no surprise). Later in the morning my boss called to find out why I hadn't pulled in my new work, and that's when I knew I had a problem.

I'm using IE 8 (8.0.6001.18702) - I've done all the available updates for both Windows and IE.

I can see other new content (they post memos on the main page that we have to read and acknowledge before we can get to the screen showing our work - I saw a new memo that was posted on Monday afternoon, but still no work, and I've been sent screenshots showing that the work was indeed there - at least IT can see it, even if I can't.

I had one outstanding call already assigned to me from last week where the customer asked to have the work done this week - I updated the ETA (twice) on Monday and then again today to 5/19, and it still shows the original ETA of 5/17 on my screen. I broke out an old laptop just now to see what I saw with THAT, and it shows me the correct ETA of 5/19 - and presumably would have shown me the new work as well (it was reassigned to someone else until I get this problem figured out).
I don't want to use this laptop, though, because the battery won't charge any more so it isn't portable and is rather quirky. But for now it shows me what I need to see, presumably. And it also proves that it isn't an issue with my internet connection.

But I need to figure out what is going on with my main PC - I ran scan after scan (AdAware, Malwarebytes, Spybot, Avast) and although Spybot and AdAware each found a couple of things - nothing out of the ordinary - nothing has changed.

Was there a recent update to Internet Explorer (8) that I should undo? I don't think that for XP, at least, there was anything last patch Tuesday except for the malware removal tool. A coworker suggested that I look into updating Adobe Flash, since he seemed to recall having a similar problem when Flash was out of date on his PC - I did that (first uninstalling it completely) and then recalled that I did a Flash update within the past few days, which would coincide with when the problem began (sometime between Friday evening 5/13 and Monday morning 5/16. But I don't know where I might be able to get a downgrade of Flash to see if the newest version did the damage or not.

I also recall that this weekend (I think) I finally got around to installing PerfectDisk (it's been used before, but this is a relatively new Windows XP installation) but it is an older version (10) and I don't know if that might have any bearing on the situation - it's never caused me any grief in the past, though. Other than that, I can't think of any changes I made to the PC within the timeframe during which the problem began.

Any ideas as to what I could, or should, look into as the culprit? Many thanks, and as usual my apologies for my wordiness.

I am running Windows Xp SP2.

Recently, I could not access the internet any more through IE6.

Windows Media Player, Outlook, Outlook Express & the Windows Update site via Control Panel DO work.

I tried various System Restores, but they all are unable to change anything.

I then tried to reinstall IE6, but it says I have a newer version installed.

I then followed a KB article on changing registry settings to allow me to reinstall, but I still get the same "newer version installed" message.

I have installed another browser (Mozilla Firefox), but this doesn't connect either.

This all leads me to suspect this is really a Windows problem, rather than IE6.

Can anyone help?

Many thanks,

Kevin Duck

I followed the KB article on resetting the

Good morning,

Windows Millennium Edition (ME) computer running IE 5.5 SP2. Installed Reader Rabbit software that also installed DirectX software to support it. IE encryption went from 128-bit to 0-bit and I haven't been able to get it back.

Reinstalled IE 5.5 SP2 from MS site thinking it would force the encryption level back to 128-bit. It didn't, and I later found mention that it doesn't change the encryption level on Windows ME and Win 2K operating systems.

Found MS Article Q261328. Unfortunately the OEM, Hewelett Packard, did not include the files Rsabase.dll, Rsaenh.dll, and Schannel.dll in the < Windir >OptionsInstall folder. I searched all over and there were only the 3 files in the windir system folder. Those are the apparently damaged files that are supposed to be replaced. Are those 3 files generic enough that I could just copy them from another Windows ME computer? The only CDs included are 3 to do a complete reinstall of the OS.

I also tried the ie501dom.exe file several times but it would not work.

I went into "Safe" mode and renamed the 3 files mentioned above to .old and then reinstalled IE again from the MS Site but it still didn't work.

I don't know what version of DirectX was installed. I removed Reader Rabbit and one other software component it installed using the Add/Remove components but it didn't help. I didn't see how to remove DirectX. Can DirectX be deinstalled? Or should I upgrade to the uninstallable version 8 that is now available at MS? Should I go ahead and put Reader Rabbit back on since I have to deal with this anyway? (My 5 yr old niece better like that program )

I'd sure appreciate any help.

Thank you.

Hiya not sure if the correct forum is Word or Windows.

I've a hp printer 9050dn PS.

In Word a standard print works.

However, in my Word doc header, if I insert a Print fieldcode to access files stored on the printers harddisk, I get the Word warning message "It will not be possible to send PRINT field data to the printe with they currently installed printer driver. Do you want to continue printing? Yes/No"

This is the fieldcode...
{ PRINT p page"(MEL_LTR_PS)" run * MERGEFORMAT }

If I click Yes to the message, the Word doc continues to print out correctly, with the file I want to call from the printers hard disk ie no error messages etc.

I have the latest printer drivers for the HP printer for 9050dn PS (latest date stamp version year 2007 of the driver)
the printer driver is setup in PS - postscript.

Any ideas how why and how to clear this message?


I downloaded the security updates for the (Flaw in Word Fields and Excel External Updates Could
Lead to Information Disclosure (Q330008)) for both Office 2000 and Office XP.
I am running Office XP Service Pack 2.
I downloaded the administrative installs for both Word, Excel 2000 and Word, and Excel 2002(XP).

When I first attempted to install the Office XP admin update to a Novell 5.1 server running this from a XP workstation I received this error.
"The installation package could not be opened. Verify that the package exists and you can access it, or contact
the application vendor to verify that this is a valid Windows Installer package.".

I found out that Office XP comes with Windows Installer 1.10. Windows XP comes with Windows Installer 2.0. Ok version conflict right?
So I looked for the all the Installer exes that didn't have the same version number on both my hard drive and my network install.
I deleted and replaced them with the 2.0 version. Viola it least for Office XP.

Now I try to run this on another Novell server and get the same error. I did download the Installer patch from Install Shield (see post 188560) but this did not resolve the issue.

Any gems to help me in my goose chase would be helpful.


Berri A.

Page 32 of 50.
Results 621...640 of 1,148