Is the .pst file you "brought in...from another computer" also an OL2003 file? If it's not then it has to be converted to
work in OL2003. I'm guessing that at least one of the two OL files you see is an OL2003 file and that you need to import the
other one into OL2003. Once the data has been imported into your new .pst file, manually move the older one to another
location (backing it up and then deleting is probably the best option.) I suggest the backup delete method, becuase I think
that part of my earlier problem arose in part from moving .pst files into a sub-directory within the folder that held the
If the above doesn't work, here are the notes I took when I got the problem fixed the last time.
Some of the steps below involve messing with the Registry, so caveat one is MAKE A BACKUP OF THE REGISTRY as soon as you
First go to the control panel and select Mail | Show Profiles | Properties | Data Files. If you see more than one profile
for your OL folder, remove it. There were 3 in my Data Files, and one said it was a Mail Delivery Location. I took a stab in
the dark and delete the other two which eliminated some of the extra folders. However, I still had 3 extra folders. I then
found the following Knowledge Base article:
The article gives a location in the registry that is different if your running Win2K, which I am. If you're on
another OS, then search for Profiles within the HKEY_CURRENT_USERSoftwareMicrosoft folder and you should get to where you
need to be. You'll find what you're looking for at the following location if you're in Win2K.
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows Messaging SubsystemProfilesMicrosoft Outlook Internet
You should then see a string of keys similar to this: c7133058872a8c4ea8437bc023b08d8c
PLEASE, PLEASE, PLEASE remember to save a copy of the register before you mess with it. You don't have to save the entire
registry, just the HKEY your'e working in. Having saved a copy, you're ready to go. Since I had 3 keys to delete and was
feeling my wayalong, I saved the HKEY folder before each delete (named something like c:before_1st_registry_delete, etc.).
The KB article says to "Locate the registry key that contains the old personal folders entry, right-click the key in
the right pane, and then click Delete." but doesn't give you a clue as to what the "registry key" looks like. I took a stab
at it (after first saving or "exporting" the HKEY) by deleting the entry with the phrase "mspst.dll". There were three of
them in my registry which corresponded to the number of additional pst files in my Personal Folder.
Good luck and
take it slow.