windows 7 clean install freezes on starting screen Results


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Hi everyone,

I just did a clean restore on my PC because I thought the issue was a virus or something. After a clean install of Windows 7, I'm still getting the following errors (which I had before my restore as well):
- computer wouldn't start up, stuck at motherboard logo screen or "starting windows" screen.
- bios would be on and off on detecting my hard drive, (and therefore would not start up windows)
- if I actually do make it to the desktop, I would have random reboots in a wide range of time (1hr - 5hrs). It would also freeze by even the slightest work (opening firefox, word, itunes)

I'm assuming it's a hardware issue, but I don't know what it is. The CPU runs low and doesn't go over 45C. The computer is only a little less than 2 years old.

Here are the computer specs.
Intel core 2 Quad Q6600 2.4ghz
Foxconn P45A-S Mobo
Antec 650W PSU
G.Skill 4gb ddr 800 RAM
Sapphire Radeon HD 3870 512mb
WD 500gb sata hard drive
Windows 7

Any help please?




I recently built a new computer with a 1GB NVIDIA GeForce 9500GT graphics card and installed Windows 7 Ultimate 64-bit on it. I formatted the hard drive and did a clean install of everything. I am not overclocking any of the components, and I have checked the GPU temps and ran stress tests, and the GPU doesn't get very hot, maybe around 50C.

Every time I try to game on it, even with a game as simple as Portal, the game will freeze up and the graphics driver will crash. The screen will flash black for a second, and the monitor will stop recieving a signal from the graphics card temporarily. After 2 or 3 seconds, the system starts working properly again. This is the error it's giving me: "Display driver NVIDIA Windows Kernel Mode Driver, Version xxx.xx stopped responding and has successfully recovered."

I have tried this using the default drivers that came with the card, the most up to date drivers on NVIDIA's website, and an older version of the drivers from NVIDIA's website. No matter what driver version I have installed, this still happens. It has even happened before when I wasn't even running a game, just using Firefox.

I have checked Windows Update for any updates, uninstalled the drivers and used Driver Sweeper to fully remove them before installing a new version, and no matter what I cannot seem to fix the error. Any suggestions?

The rest of my specs:
Diablotek 450-watt PSU
ASROCK P43DE Motherboard
2 GB DDR2 667 MHz
2.8 GHz Pentium 4 with Hyper Threading

(yes, I know the CPU and RAM aren't great, I'm upgrading both as soon as I can, but it still should be enough to run a game like Portal, and I don't think it is related to the cause of this error)




Hi, I'm far from new to computers and I don't want to upset too many people
but I have a major disappointment (and that's trying to be humble) with SP2.

This is what I've found out so far concerning the issues with:
- boot failures
- lock-ups of system after re-boot
- AGPCPQ.SYS or AGP440.SYS freeze in safe-mode after install.
- UPDATE.SYS
- KB885626 FIX failure

1) First, I did what most users did. Update through Windows Update. Managed
to download SP2 after an eternity (2 days) Broadband connection 10Mbit on my
side...But I wasn't in a hurry.

2) Install, everything seems ok. Reboot. "Blue screen of death" for half a
millisecond and then autorestart. No safe-start, or any option makes system
available!!! I'm basically locked out! Reinstall (Many thanks to Imaging
Software!)

3) Update all drivers, update Bios. Download SP2 full file for IT
professionals and wait the 60 minuts it takes to reinstall SP2 (hugh)

4) Re-boot. Computer dead again! In safe mode however, I get a stop at file
AGPCPQ.SYS (just after AGP440.SYS) which to some might cause a "bling" since
it coincides with a previous problem in Windows2000. However, I enter NTFSDos
and remove the files for fun, this time process freezes at another file than
the ones listed above. So thus, it is not an AGP drive issue like Microsoft
Support throws in your face. I have updated the AGP to the very latest (and
they are new). SIS645dx version 1.17e and also graphic card.

5) Check support and get info on kb885626 Prescot computers. Verify with
Intel Frequency ID Utility what processor I have. It reads Family: F, not a
Prescot, but a Northwood - thus it is in the range of processors affected of
the known issue with microcoding. Info is given to update BIOS or run the
FIX. I do the latter since there is no newer fix than I already have.

6) Restart after install of the fix (SP2 yet not installed!) and after 30-60
seconds system freezes completely. Please note SP2 not installed and this is
the fix that causes the problem with freeze! The same fix that is supposed to
fix the install of SP2. Well, thank you! I'm not very positive about the
outcome...

7) Restart in safe mode and it works ok though. I then decide to, what the
heck...

8) Install SP2 - Reboot. Works ok, for about 30-60 seconds, then it's dead
again, just like with the fix. But Halleluja. The SP2 installed this time and
reboot works!! Safe-mode is ok and does not freeze up like normal mode. Good,
now I can play.

9) I get pe:d off and check the system files and do some real-playing around
since MICROSOFT Support for SP2 does not offer any helpful advice and knows
less than what I've figured out so far (have you updated your drives,
unplugged usb's, bios updated, checked that the power-chord is plugged in
(!??!) - Well, yes I have. And raindance and running around computer
clock-wise three times. Erhh... let me get back on the issue they say.
Haven't heard from them)

10) I decide to do exactly what the KB885626 says I shouldn't do. I make a
copy of the UPDATE.SYS from my original XP SP1a installation and save it.
Then I do another (about the 10th installation of SP2) after the KB885626 fix
that causes my computer to freeze after install. Then I rename the SP2 203 kb
UPDATE.SYS and replace it with UPDATE.SYS (SP1a file - about 130kB). Double
Halleluja. It works. NO freezes, NO lock-ups, NO problems... so far.

Now to questions for you who made it through this post so far:
- KB885626 does not work as it should! Faulty Fix for my type of processor?
Not Prescot, but Northwood?
- SP2 writes some bad code into UPDATE.SYS that causes processor to fail -
is this needed in the file?
- UPDATE.SYS - what does it do? Why does this file lock up my system, and
without it, it works ok? Is it really that needed???
- How come Microsoft says to us victims out the Update your BIOS:es. It's
not really our fault. If 20 motherboard manufacturors suddenly have to sit
down and write BIOS codes for computers they don't even sell anymore, what
kind of attack on this issue is that when it is an SP2 issue!!
- And no, I don't sit on a crap computer. It is a laptop, top of the art 10
months ago, and I can still play Far Cry on it. With laptops you have other
issues as well - trying to find drives. I can't just unplug a device that
easy or update a funky processor to check with another.

So please all SP2 worshipers out there. There are issues with SP2. Full
stop. It has not been Beta tested properly and several IT consultants are
warning for issues of more than 10% of computer installations going funky.

And please, Mr Microsoft. It's time to fix the issue properly (FIX for the
885626fix or whatever). In this case the unsupported processors...

My Info:
- OS: Tried on XP Home, XP Pro, XP PRO Slipstreamed SP2. (slipstreamed
freezes at installing devices (33 minutes reamining!) KB885626 not slipped or
run into the installation disk, so it explains...
- All tests on clean install (no antivirus, no other software, even without
firewalls- Nada!)
- Test has been made with standard drivers, complete update of drivers and
even BIOS update (newest available on the market at this moment about 5
months old!)
- It has been tested with Windows Update and downloaded as an independent
SP2 file.

Computer:
- Gericom Laptop 3.06 GHz, 512MB
- ATI 9000 Mobility Radeon
- WLAN SIS
- HD Toshiba MK4025GAS
- Mat****a UJ-815A
- Smart Link modem

Processor:
Intel(R) Processor Frequency ID Utility
Version: 7.1.20040716
Time Stamp: 2004/10/18 18:18:14
Number of processors in system: 1
Current processor: #1
Processor Name: Intel(R) Pentium(R) 4 CPU 3.06GHz
Type: 0 ---------------------------- Funky Type?
Family: F ---------------------------- Funky Family!
Model: 2
Stepping: 7 ---------------------------- Funky Stepping?
Revision: 27
L1 Trace Cache: 12 KĀµops
L1 Data Cache: 8 KB
L2 Cache: 512 KB
Packaging: FC-PGA2
MMX(TM): Yes
SIMD: Yes
SIMD2: Yes
SIMD3: No
NetBurst(TM) Microarchitectu Yes
Expected Processor Frequency: 3.06 GHz
Reported Processor Frequency: 3.06 GHz
Expected System Bus Frequency: 533 MHz
Reported System Bus Frequency: 533 MHz
************************************************** *****

Many thanks.




My main work machine has started to freeze (and when it feels for it: reboot).

@#!% Give me a "clicking" hard drive and I know what is wrong and what to do.
Give me some leaking capacitors and I at least see the problem and know what to do.
Give me a virus and I handle it.
But this ...

Third attempt to post.
2.5 years ago, I had problem with some memory, so I thought, and bought some new. After testing back and forth there was no evidence of problem later, so I did let it run with both 256 + 256 MB.

7 months ago, in October, I had escalating problems with freezing; no BSOD, no reboot, just stop or monitor went blank. IIRC it happened anytime; in Windows, at BIOS post screen, in CMOS setup, in Recovery Console (from CD). I went trough every connection inside the machine and took out the oldest memory. I think I also moved the "new" memory from first to second slot. At that second, minute, the freezing stopped. It worked happy until about three-four weeks ago. Only thing during the 7 months was some odd flash (off/on) of the monitor when I scrolled the wheel mouse in Firefox.

In mid April (had not installed anything for some time, and I always wait a little with MS patch), I installed a new zip-program to try. Three hours later freeze/reboot started and then some later that evening. As I did not like this! And not the zip-program as well, I did uninstall the program. The severity of the problem made me use System Restore, but the restore to a recent RP did not take care of file associations, so I went back again to first situation, with the program uninstalled and went forward with rebuilding file associations.

Now, I do not blame this particular zip-program. But you all know how the questions go: have you installed something lately? In my case after 7 months working, it took 3 hours after install to break loose.

Since then I have updated graphic drivers, should have done maybe earlier (from Nov 2004). Some week ago, I did some cleaning inside the machine; removed the graphic card, NIC and memory and reseated everything. Seemed to work for some day or two. Did do testing with MS Win Memtest for some hour, seemed OK, no errors. Then another time it froze, no error in test, just froze.

Some days ago it rebooted and saluted me with a "CMOS checksum error - Defaults loaded". I went into CMOS Setup and changed frequncy, since default is 100 (and I need 133x11.5). This has happened once before on this machine post 315,869 Restarted and did a chkdsk on C: went OK. Run for 2.5 hour, shut down. Frooze on new boot.

As I said, I do not know where to look; new memory always this tip, but I have not found any errors so far on the memory modules. Graphic card, I have heard that they can produce similar errors as memory modules. CPU and motherboard? If I change MB with MS new rules I cannot run my OEM OS, great another $120-130 for OS. I have other projects this spring/summer and cannot spend so much on the PC.

Last year I changed, on this machine, CPU cooler and PSU.
Spec.
OS: WinXP SP2
CPU: AMD 1800+
Mem: 256 MB
PSU: ~400 W

Any thoughts appreciated.




Hello,

I've installed Windows 7 build 7600 (32 bit) and within a couple seconds to a half hour the computer will freeze up and require a hard reset. It doesn't matter what I'm doing. I could just leave it alone and it eventually locks up. Running programs doesn't seem to make it freeze any faster.

Checking the logs reveals no pattern and there is no bluescreen or .dmp in the minidump folder.

I have a 2.2ghZ AMD Athlon processor, an ATI Radeon 9550 video card, 2Gb of RAM (two 1gb sticks) and a motherboard with onboard sound and NIC (Via chipset).

Here's what I've tried so far:
-Ran the memory test and chkdsk. No problems found in either one.
-Tried each stick of RAM individually and swapped slots.
-Used the verifier tool to check the drivers and received no blue screen.
-Made sure each driver is up to date.
-Kept tabs on CPU and RAM usage, neither of which ever come close to maxing out.
-Wiped the drive, did a clean install.
-Started in diagnostic mode via msconfig
-Booted into safe mode

Everything eventually results in a lock up.

Any ideas?

Edit: Just noticed my typo in the title. Could a mod please fix that?




I am Having problems after doing a full clean install of windows 7 64 bit on my pc about two weeks ago I was pleased to see that everything seemed to be working well but over time the nagging faults have started to creep in it has started to restart itself just after the log in screen and also to randomly freeze and last night my 32 bit browser programs stopped working Internet explorer 32bit firefox and msn messenger all say that a internet connection is not availiable however the 64 bit version of internet explorer is working fine and is able to connect to the internet without any problems
please help
all these programs were working perfectly for about two weeks untill yesterday and I have done nothing to change any thing when I turned it off everything was working fine when I turned it back on the next morning different story.

System Info;
Mainboard : Gigabyte GA-73PVM-S2
Ram: 4 GB
OS: Windows 7 64bit
Graphics: ATI Radeon HD 3850
Sound: Creative Sound Blaster X-Fi




Computer Freezes with Solid Red Screen. Error 124 is what windows tells me.

I had posted this on another forum, but nobody there has responded for several days now. So i'm gonna quote what i told them.

I have the same exact problem as the OP has told us about. out of no-where, the screen will turn solid red. It has happened about 5 times already, and started yesterday night shortly after installing my new GTX 680 and Asus Motherboard. Out of those 5 times, I only got a error dump once from windows.

Error code 124. BlueScreenView says it has something to do with NTOSKRNL.EXE. Upon further research, this error is related to Hardware Failure.

I'm a computer technician, do it for a living, so i've done extensive testing on all of my hardware. Memory test were fine after 3 passes. Hard Drive test is fine. Stress test CPU is fine,, Stress test GPU is fine. I can play any game, including Battlefield 3 maxed out, without any problems. The red screen only happens while i'm doing stuff on desktop. So far anyways.....

Just before this started happening i was getting the famous BSOD 116 while gaming (before i bought this new GTX 680 and Asus Rampage III Motherboard). This is usually a problem with thegraphics card or PSU. So i bought a new Motherboard, and Graphics Card. Got the new motherboard since it was on sale and i wanted something that supported USB 3.0 and Sata 6. I had doubts about it being the power supply, since corsair usually makes good ****, and the PSU was only 7 months old. So I just ran with the new mobo and Graphics card to see if my problems would end.

Current Hardware Specs:

Intel i7 920 D0 Stepping (no overclocks on anything while trying to debugg this problem)Asus Rampage III Formula 1366 Motherboard (newest bios)Asus GTX 680 DC2O Graphics Card (newest driver)Corsair 6GB DDR3 Ram Tri-Channel CX1600C8XXXXCorsair TX 850 V2 Power SupplyDual Seagate 1TB Drives in RAID 0Maxtor 500GB Hard drive dock connected with e-sata on front portsDual Screen Monitors. 1 is DVI, the other is VGA connected to GTX 680 via a VGA to DVI AdapterSwiftech Water Cooling Kit. CPU only.

Swapped out the Graphics Card and motherboard yesterday (05/31). Everything ran fine for a few hours. Then out of no-where, my screen turns red while i was checking my email on the desktop. I proceeded to game all night playing DoTA 2 and BF3. No more problems all night.

Today i get up, check email, browse reddit, BAM, Red Screen on both monitors. (it will stay red until i cut the power) the computer does not restart on its own.

After testing everything, i have come to the conclusion that the Power Supply is at fault. I think on the GTX 680 Chipset, the Red screen happens when there is not enough power or there is a TDR Stop error. The GTX 480's and 580's would just throw out a 116 Error Stop when this would happen.

I suggest trying a different power supply before you RMA any hardware. I am ordering a replacement power supply, probably a Corsair TX 850w from amazon with overnight shipping saturday priority. I will post back if this fixed the issue. It may be a few days, because i cannot replicate the problem. It just happens randomly.

Here is the Mini-Dump (Edit: OLD Windows install, Disregard): http://dl.dropbox.com/u/3783766/dump%20rsod.zip

Here is a pic of the Red Screen:

Since this post, have replaced the Power Supply. I ordered a Corsair TX 850w V2.

So a quick recap of what i've replaced since i started having problems:

Graphics Card: Had GTX 580, Replaced with Asus GTX 680 DC2O (Brand New, from newegg.com)Motherboard: Had Asus Rampage II Extreme; Replaced with Asus Rampage III Formula (Refurbished from newegg.com)Power Supply: Had Corsair TX750 V2 7 months old; Replaced with Corsair TX 850 V2 (Brand New from Amazon.com)

Did a clean format 2 days ago since i was afriad that some of the old motherboard drivers were causing this problem. The computer ran fine for 2 days, then i just now got my 1st red screen since format.

I got another Error Dump from windows, Error 124 again.

Here is the 2nd Dump from today (on new windows install): http://dl.dropbox.com/u/3783766/060312-22900-01.dmp

I'm at a loss. I've tested 5 passes on memory and used SeaTools on the Hard Drives. Both found 0 Errors.

Using latest drivers on everything.

For reference, here is my forum post on another forum.

Please help. Many thanks

EDIT: it looks like lots of ppl with 680's are having this issue. Some say it has something to do with the way certain programs access the Graphics Card Bios to Poll for information such as Temps, Voltages, Fan speed, etc... For some reason, the GTX 680's do things differently than other cards.

Found this thread on EVGA's Forum




Hi guys, I'm putting this in the hardware forum but it may be something else that's the problem so I guess I'll just see what jumps out at me first.
The problem I'm having at present is a duplicate of one I suffered in February which caused me so much grief.
I didn't find an acceptable answer then but I did manage to get things moving by buying and installing a new hard drive.
So: here we go.
The computer, a desktop one with Win 7 installed, has 3 hard drives. Had 3 drives, may be a better description but more on that later.

For no apparent reason when I started it up one morning around a week ago it took forever to load up. I mean in excess of 3 hours. From that point everything that I tried to do such as open a file or a programme (I'm English) took substantial times to open, in fact trying to move the cursor from one side of the screen to another took 90 minutes and was completed in moves of around half an inch at a time before freezing again.
I have an up to date antivirus (Kaspersky) as well as malwarebytes. I haven't installed anything recently, or even removed anything that could have left stuff in the registry.
I have run a Ram check and nothing shows as a problem there. I have booted directly from a Kaspersky startup disc to check for boot virus activity but this is all clean. I did the same thing with AVG startup disc to double check.
I have tried to do a Restore, a Last Known Good Configuration, and also a Repair from a Windows disc to one of the hard drives but this doesn't cure anything.
Now, for those who are already ahead of me, this same thing happens on each of the drives I try to boot from so it appears to be non hard drive related.
Actually, getting back to the 3 hard drives, on one reboot the one I used as my normal primary went missing from the system and the computer went through a complete file check removing apparent dead links that related to the missing drive from the other drives.
I have now installed a new windows 7 onto one of the drives. I didn't mean to, I just loaded the Win7 disc to do another system check from a DOS prompt but as it took so long to load the disc I fell asleep and it installed the new Windows by default.
So, the new system is still the same. Naturally it hasn't had any other devices set up on this drive so no conflict of drivers is likely. Nevertheless it's still no better.
I'm thinking it has more to do with hardware for this reason. As I said, the RAM checks out OK.
I guess a dodgy processor would just not work at all. Maybe I'm wrong but I'm sure you'll let me know. What would be the result of a CMOS battery being almost done for? Could that be the problem, or not?

I've gone to the expense of buying a motherboard bundle today with processor, ram etc and am likely to just install them but before I do I thought I'd throw this to the forum to see if it hits home with anyone. I'd still rather get this system working and perhaps, just maybe, get my hard drive back from the land of the dead, especially since this was the new one I fitted in February and has most of my useful stuff on it.
Any ideas guys n'gals

Added when remembered of importance.
Thinking back, when I had this same problem in February it wasn't so much to do with a slow computer, I just lost without any reason my primary hard drive. I could still access the other drives and managed to salvage some stuff from them that related to files I made as backups.
I still got the dreaded startup CHKDSK which threw out loads of stuff from God knows where. It took a whole night to complete on the 1st occasion but that wasn't the end of it.
It did the same thing each time I restarted the computer and seemed to find thousands more dead links/files etc each time.
I did a fsc scannow and other stuff at the time, as well as loads of other recommended things that I read about on various forums, to see if that threw any light on the situation but it didn't.
At least I got pretty normal access to the remaining drives although the dead hard drive at that time never recovered to my knowledge.
I fitted the new one on the same SATA connection so I wonder..............




Hi all, I recently bought a refurbished laptop and after fixing most of the problems I've encountered, this one doesn't seem to want to go away.

For a quick run down of specs, I'm running Win7 Home premium 64-bit on an Advent Roma 4001, Intel Dual Core T4400, 4GB RAM and 500GB HD.

During the "Please wait" and "Welcome" messages it can take up to 2 minutes just to log on, but the main problem occurs after logging in. The CPU usage, apart from System Idle Process (of course) is pretty much zero, and the RAM usage is down at about 30MB. Everything seems responsive, however, when I attempt to open a program or process I'm getting incredible lag. If I'm quick enough, I can open up a window or two or a program before the lag strikes. The strange thing is it doesn't actually appear to be unresponsive (apart from when it lags with my internet browser on-screen and the loading animation freezes). The programs all load given time, usually between 2-5 minutes, and for all they run slowly for an amount of time, still run. I don't notice any processes or services that are hogging the memory or being specifically tied to causing the lag after executing them. The slowness is recurrent through every execution I make - through opening windows explorer to my internet browser, a program or just opening up the start menu - everything lags for the same amount of time. Something then just seems to "click" after a while, and everything runs smooth as pie; the programs I've tried to open up all flick on as if they were queued and waiting for something to clear.

I've tried chkdsk, messing around with msconfig, including performing a clean boot by turning off all non-windows process and startup icons within msconfig (and I have kept those settings for every boot, no luck), made sure all drivers are updated and functioning, seeing if the problem occurs in safe mode (it doesn't), checked event viewer for any critical errors (there are none, but a hell of a lot of standard errors, mostly, 7 Disk) no viruses or malware have been found after searches, ran sfc /scannow, checked the memory with a repair disk... I've tried a lot. From other problems with the system I've had to reinstall the OS 3 times and this has occurred on each install, so I'm not going through that again. It doesn't happen for around the first day after an OS install and crops up slowly, which tells me there's something that can be fixed, I just don't know what.

It may be worth noting that I can't seem to do a System Restore, since after running the restore I get a message pop-up after restart that it couldn't locate C:/Windows/assemblys/NativeImages etc... I have tried not to disable services in msconfig since it would delete my restore points, but I'm tempted - the problem may be there.

I haven't tried Driver Verifier (god forbid) and I'm really hoping it's not a hardware issue (since the problem is cured after a few patient minutes, I wouldn't think it was). Does anyone have any suggestions?

Thanks, Anton.

EDIT: The problem was the services. I was reluctant to tamper with them since it means you lose all your system restore points, but the problem was there. After disabling everything by running 'Diagnostic mode' in msconfig, the problem was gone. I'm still not sure what the service was, but after enabling my critical processes only, voila!


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