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Hi, folks! Gird your grid for a very long OP describing a truly baffling puzzle. I apologize for the length, but I've spent a great deal of time and effort researching this issue and experimenting and testing various hypotheses, so I've provided a lot of details which I hope will allow you very capable folks here to help me solve this...

I use my Dell 1526 laptop running Win7 SP1 primarily for watching streaming video from Netflix, and, until recently, it has worked perfectly for a few years now. It has HDMI output that I connect to my Sony HDTV through a Yamaha AV receiver. The laptop is always plugged in (instead of on battery power).

But since about mid-December 2012, every time I watch anything on Netflix, within roughly one hour of playing (sometimes less, sometimes more), the laptop suddenly just shuts itself off within 1-2 seconds, with no warning or error whatsoever!

And now I can say with certainty that streaming from Netflix is the only thing - the single, solitary, ONLY thing that causes the problem! I can use the laptop non-stop for any number of hours and days in a row to do anything at all (other than watching Netflix), and the machine will never, ever shut down or show any other problems.

A crucial point to note and keep in mind is that I can watch streaming HD video from other sources I've tried -- including Amazon Instant Video, Hulu, and even YouTube -- for any number of hours, but these other sources NEVER cause the power-down problem that occurs every single time I watch Netflix! (The only difference between Netflix and these others that I'm aware of is that Netflix uses Silverlight while the others all use Flash, but I don't know it that's relevant).

Anyway, when I power it back up after this occurs, the event logs shows nothing relevant except for the expected ones:

"Event ID: 6008 - The previous system shutdown at on was unexpected.", and

"Event ID: 41 - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
So I checked all the usual suspects...

• Was there a temperature-related failure? NO: Both CPUID's HWMonitor and the Open Hardware Monitor both showed that the CPU temperatures never exceeded 174° F / 79° C (AMD's spec says the max is 203° F / 95° C). The disk temp never exceeded 108° F / 42° C.
• The graphics card doesn't report it's temperature, but I experimented with that, too, and I'm confident that's not the problem either. Why? Because, as I mentioned above, I can watch streaming HD video from Amazon for hours upon hours with no power problem, but surely the graphics adapter would get as hot or even hotter than it would watching less than an hour of Netflix. So that explanation simply doesn't wash.

• Could there be some external power problems? Maybe there was something wrong with the AC adapter. For the first month of this problem, I didn't have a battery attached to the laptop, so I began to wonder what would happen if there was. Would the battery take over when the sudden shutdown occurred, as always happens when I deliberately unplug the adapter while it's running? I bought a new battery, charged it up and connected it to see what would happen. But whether the battery is connected or not, it makes no difference whatsoever. Therefore, between that and the fact that the power issue never occurs when I do anything other than watch Netflix, it proves that there's no external power problem.

• Maybe it was a Firefox issue? I then tried the two other Netflix-compatible browsers, IE and Chrome. It turns out the same thing happens regardless of browser.

• Microsoft usually asks people to test things out in safe mode to see if the problem remains, but that's both impossible and totally irrelevant in this case because, as I described above, everything works perfectly in full Windows mode for any length of time, as long as I don't watch Netflix.

• I also considered another issue that's apparently unique to Netflix: When one watches Netflix long enough, a special kind of "pop-up" comes up that pauses playback and prompts the viewer to either (1) Continue, (2) Play it back from the beginning, or (3) Return to browse titles (if I recall the options correctly). Interestingly, after this power-crash started happening, I've never seen that prompt again. In fact, for weeks it very much seemed to me that the power crashes occurred right about the time I expected that pop-up to appear! Now, however, it seems that the power crash is happening too soon -- often after only 20-30 minutes -- for that pop-up issue to be involved.

That's all I can think of to report, but I'll happily provide more info upon request.

So, folks, any ideas?

Brief system summary: Dell 1526 laptop running 32-bit Windows 7 SP1 Home Premium (My profile provides more detailed system specs). All updates and hotfixes have been applied.

I've uploaded a rar file some additional info, including CPU-Z report and screen caps, MSINFO32.nfo, etc... AdditionalSysInfo.rar

Thanks!




My office system is a Dell w/ Win7 and it's been running fine up until 1 month ago. Then it started this odd behavior. On a cold boot it runs about 5x to 20x times slower than normal, almost as if it's just running on a single core locked at 5%. Boot time to hit splash screen is 2.5 to 4.5 minutes (normal is 30 secs). And once I hit return on my pwd the system continues to run in super slow motion. If I just force a reboot, select Boot Windows Normally from the trouble menu, the the system boots in 30 secs, logs in fine, and runs normally.

My boss has told me that other Win7 computers he owns/operates are now doing the same thing.

I've no idea what could be causing this. Hearing that other Win7 computers are doing it tends to make me believe it isn't a problem specific to this computer or even this small office network. There are no USB devices other than the mouse and keyboard and we've switched those out. We'd recently installed virus protection software, but we removed that and the problem still continues.

The only other thing I can think of, is that we recently installed a printer driver so the system could print to a Brothers laser printer attached via USB to a computer across the local network. And come to think of it, my system wouldn't even see that printer and allow driver installation until we plugged the printer directly into my system. After installation we moved the printer back, and changed the settings for the system to find the printer across the network. I'll look into uninstalling that driver next time I'm in the office.

Update: New day, new slow boot. This time I forced an early reboot and I got the option to start a Windows Startup Repair. I started that, skipped doing a System Restore and let it run. Finally it came back with all tests fine except the following which crashed: System Files Integrity Check and Repair , Failed , Error Code #0x490 , Time Taken = 541573 ms. So it looks like the test that checks for problems crashed, leaving me to wonder if there might still be some hidden problem. And yet reboots run perfectly normal.

Oh, I've also added a second video screen, but I'm fairly sure the system was showing these problems even before I added the 2nd screen.

Until then, has anyone else ever seen such a problem?




I cannot get "Active Desktop Calendar" to play nicely with multiple monitor apps when dual monitors are spanned by a single wallpaper. This appears to be a problem with all the desktop calendar apps that I can find.

I am now trying to use the Win7 Display Settings to achieve this end.
So far the calendar app is not crashing when the wallpaper spans the screens.
Now, my problem is that I want the R.H. screen to be the primary screen while the wallpaper wants it the other way. The center edges are on the outer edges

Is there a way to keep the RH screen the primary screen and get the wallpaper fo display correctly with Windows Display Settings?




Hey W7F,

I am using Build 7022 of Win7. I had some guests stay at my house, so I locked Guests from accessing specific Program Files. Now, Iwant to remove the programs (adobe CS4) altogether, and Adobe uninstaller crashes under any user, including admin. So I think, i'll just manually uninstall. I go to delete the program files, says I need Admin access. I go to Admin, says I need User access. Is here a way to get around this? Does Linux recognize the permissions, or can I delete from there?




Hi, I bough Win7 two days ago (Or was it three) Anyway I spend a lot of time sorting through pictures on my HDD and one thing I loved about Vista was the "Sort By" bar. You could sort files A-Z or Z-A by tags, by specific tags, by 1, 2, 3, 4 or 5 stars, 5-1 rating, 1-5 rating you name it. So... Where is it?! How do I get it back?

Also, in the Photo Gallery or whatever it's called in Vista you had an information pane. I miss that one too. Made rating and tagging much faster and easier then it is now.

I'm using Win7 Home Prem if that helps.

P.S. I love Win7, now I can play my games without them crashing every half hour




I recently got my pc back up and running after replacing a bad hard drive and now whenever I try to install windows 7 (tried both home premium and ultimate) my pc would randomly bluescreen. The errors always had to do with kernel files and almost always prevented my pc from booting soon after. I then tried ubuntu 12.04 and so far everything works fine with the exception of a one or two crashes and not being able to play any games. I sadly do not think I have any of the .dmp files left but the most frequent kernel error was with "ntoskrnl.exe" which in a previous thread I was told that this is because a third-party driver was in ntoskrnl's memory space. When I tried win7 ult I was completely disconected from the internet because my wireless adapter was unable to manually read my drivers and I had nothing else extra installed.

I really dislike ubuntu because you have to enter codes in all the time and spend way more time trouble shooting, and because I can only play a few of my games and even those run poorly at the absolute lowest settings as opposed to almost max when on 7.




With new laptops coming out at a deep discount, many savvy computer users may be interested in taking advantage of such offers and then upgrading their laptop with a 3rd party solid state drive. The most common updates appear to be made through Crucial, OCZ, and Intel, all of whom make decent and well placed SSDs at what is slowly becoming an affordable price.
Modern AHCI controllers make use of a feature called TRIM. TRIM allows the operating system to inform the SSD that files are no longer needed on the drive and can be removed. To make a long story short, this helped solve a lot of problems with early SSDs and paved the way for better innovation.

If you are looking at new laptops recently, but are on a low budget, you may be in luck. Many new laptops are coming out with dedicated mobile video cards from NVIDA and ATI. They are also coming out with Sandy Bridge-based motherboards that have native USB3 ports and eSATA on-board. Here’s where things get tricky for upgraders:

First of all, you should know that with many Intel Sandy Bridge boards and later, you are going to have problems installing Windows 7 off USB. So you may want to think twice before you perform that clean install. This is because Windows 7 does not understand USB3 too well, and, at the time the OEM bits were shipped for the SP1 release and the original RTM, no one knew when USB3 was going to become available. You should be prepared to clean install Windows 7 from your DVD-ROM drive and install USB3 native drivers later.

Secondly, there is compelling evidence that there is a weird LPM issue with some SSDs, especially Crucial SATA-3 SSDs and LPM. LPM is basically a power saving feature for hard drives, but it can also cause some AHCI systems using Sandy Bridge-based systems and later motherboards to cause the SSD to go haywire and freeze. Fortunately, there is a way to solve the “system freeze” once Intel Rapid Storage Management (RST) is installed on your system.
First, check and see what is going on in your Event Viewer when the freeze takes place. If you are seeing something such as “The device, DeviceIdeiaStor0, did not respond within the timeout period.”, you very likely want to deal with this problem using the fix detailed below.

Please remember, that while Intel RST was originally designed for RAID controllers, it is now used to exploit advanced features of Intel-based chipsets even on AHCI based systems. In other words, Intel RST is good to have for anyone using an Intel-based chipset.

Use the following registry edit to disable LPM if you are receiving an “iaStore” issue in Event Viewer, and an intermittent system freeze with your newly installed SSD:

Create a file called ssd-lpm-fix.reg using Notepad and enter the following data:

Code: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesiaStorParametersPort0] "LPM"=dword:00000000 "LPMDSTATE"=dword:00000000 "DIPM"=dword:00000000 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesiaStorParametersPort1] "LPM"=dword:00000000 "LPMDSTATE"=dword:00000000 "DIPM"=dword:00000000 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesiaStorParametersPort2] "LPM"=dword:00000000 "LPMDSTATE"=dword:00000000 "DIPM"=dword:00000000 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesiaStorParametersPort3] "LPM"=dword:00000000 "LPMDSTATE"=dword:00000000 "DIPM"=dword:00000000 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesiaStorParametersPort4] "LPM"=dword:00000000 "LPMDSTATE"=dword:00000000 "DIPM"=dword:00000000 [HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesiaStorParametersPort5] "LPM"=dword:00000000 "LPMDSTATE"=dword:00000000 "DIPM"=dword:00000000 Run the .reg file to enter it into your registry and make the necessary modifications. You must have Intel RST installed for this to work.

Also check out this guy's blog, who seems to know what he's talking about: Dell and Intel screw up big time -- iaStor and Windows Vista

Looks like this problem has been going on since Windows Vista, especially on Dell laptops, hard drives that may not fully support the LPM/LPD specification for Link-state Power Management, and other issues. One thing is for sure: If the crashing and freezing problems with your SSD or other type of hard drive go away after applying this patch, chances are you do not have a hardware problem, but, in fact, there is a problem with Intel RST itself or a flaw in the hardware implementation of Link-State Power Management over AHCI or RAID on your computer. If that's the case, there's probably nothing to worry about, for so long as the problem goes away. Since LPM is designed to save power, and since SSDs consume far less energy than a standard 2.5" hard drive, disabling LPM in the registry shouldn't create a battery issue.

Note: If you are not getting a "iaStore" error in your Windows Event Logs, you should be careful about making this change. Further, if you are not having any hard drive issues with intermittent freezing, etc. making this change will be mostly pointless. However, many users who have experienced intermittent hard drive freezes under AHCI and RAID have been able to solve the problem by disabling LPM in the registry using this option. A zip file of the .reg file is included as an attachment. ​Use at your own risk! Attached Files lpm-fix.zip (291 Bytes, 579 views) Share Share this post on Digg Del.icio.us Technorati Twitter Captain Jack and trala like this.
Microsoft MVP | MCITP | MCSA |MCTS |MCP | Network+ | A+ Certified
Operating System Windows 8 Pro x64
Computer Type Gigabyte GA-X58A-UD7 v1
OS Service Pack SP1 6.1.7601 (Win7 RTM)
Internet Explorer Version 10.0.9200.16384
DirectX Version 11
CPU Type and Speed Intel Core i7 Extreme 975, 3500 MHz (26 x 135)
CPU Cooling CoolerMaster Hyper 212 Plus RR-B10-212P-G1
CPU Idle Temp 43c
CPU Load Temp 60c
Motherboard Chipset Gigabyte Intel X58 + ICH10R GA-X58A-UD7
System BIOS Revision F8
System Memory Type 24GB G Skill F3-12800CL9-4GBRL
System Memory Speed DDR3-1333 (667MHz)
System Memory Clocking 8-8-8-22
Video Card Type and Speed SAPPHIRE 100315L Radeon HD 6850 1GB 256-bit GDDR5
Video Card Cooling Standard
Video Card Temperature 54c
Power Supply Unit (PSU) Rosewill BRONZE Series RBR1000-M 1000W
Computer Monitor Samsung SyncMaster P2770 27"
Sound Card Realtek ALC889 @ Intel 82801JB ICH10
Speakers Logitech 2.1
Headset/Microphone Sony MDR-V600/Yeti Mic
Storage Controller Intel IICH10R 3400 Series SATA RAID
Hard Drive x6 CRUCIAL_CT128M225
Optical Drives Portable USB DVD-RW
Keyboard and Mouse MS Keyboard / Logitech G500 Mouse
Modem-Router Type Cisco-Linksys WRT610N
Network Adapter x2 Realtek PCIe GBE Family Controller
Printer Canon MX850
Network Speed 1GBit Internet / LAN
USB Controller Intel 82801JB ICH10
Gaming Console PS3, XBox
Anti-virus Software ESET Smart Security
Productivity Suite Microsoft Office 2010
System Install Date 8/18/2012
Computer Skill Level Certified Professional
Windows Experience Index 7.7
Favorite Game Skyrim
Favorite Application Skype
Reply With Quote .postbitlegacy .postfoot .textcontrols a.post_info_button, .postbit .postfoot .textcontrols a.post_info_button { background: url(/images/post_infobox.png) no-repeat transparent left; padding-left: 20px; } .postbitlegacy .postfoot .textcontrols a.post_info_button:hover, .postbit .postfoot .textcontrols a.post_info_button:hover { background: url(/images/post_infobox-hover.png) no-repeat transparent left;   JavaScript must be enabled 06-18-2012 #2 trala Junior Member Enjoys Windows 7 Forums  
Join Date Jun 2012 Posts 1 Re: Intermittent SSD Freezing on Newer Laptops THANK YOU for posting this thread

I actually was having freezing issues myself with a Crucial M$ 128gb. I should re-word that, and say that I have used the M4 for 4 months and NEVER had a problem, until I went to a new motherboard, the ASUS Maximus V Gene, and even though all my drivers were up-to-date, I was experiencing these freezes, which if I would CTRL-ALT-DEL would lead me to the logon screen that read, "Preparing Security Options". Googling a bit, I eventually found this thread.

The freezing problem in my case wasn't all that apparent unless I did certain things; especially when running VirtualBox and doing other things like browsing or listening to music at the same time. So running VB in the background became my way of testing this problem. I had already installed Intel RST. But whatever drivers I installed and re-installed, the issue would not go away. These freezes would come on regularly. At first I thought my mouse is freezing, and indeed I found some mention of USB problems on the ROG forum reported by people who also have the board I have.

Anyway, since I applied to reg tweak given here, I have installed Win7 x64 on Virtualbox, while working in Win7 x64 (actual install) and I have not experienced the freezing issue anymore. So I'm pretty sure the LPM issue is what was causing the freezes for me as well. I'm keeping my fingers crossed that that is indeed the issue, because otherwise I wouldn't know what could be the problem with my board. The only possibility could be that I'm running 2 of the M4's in my system now, and I am using the new one as my system drive now, and I've only been using the new SSD for a couple of days (since the new mobo build).

I also run across this interesting and related post on another forum, which gives the ability to add the LPM enable/disable feature to the Power Options advanced settings window.

Thanks a bunch for taking the time to post this!




Hi,

This just started to happen yesterday, after 2 and half years of use:
There is a pop-up that claims that "this computer is not running genuine Windows"

But, if I go to Computer/properties there is:

Windows activation
Windows is activated
Product ID: xxxxx-OEM-xxxxxxx-xxxxx

If I click "resolve online"...the offered solution is to buy win7.

Running win7 64-bit in a lappy. And it has been crashing lately quite often...and there might be some issues on the disk. When booting there is a suggestion to run chkdsk, but it seems not to go anywhere ie. is slooooooooooooow. Once let it run for few hours and it only got to something like 7%...and it got to that before it started getting slow.

Is there any other way to try to solve this, or should I just wait for few weeks while chkdsk runs?

Is my windows going to stop working because of this?




My C: drive now has the following partitions:

500 MB Healthy EFI system Partition
40 MB Healthy OEM Partition
500MB Healthy Recovery Partition
455.5 GB Healthy OS C: Boot, Page File, Crash Dump, Primary Partition
9.12 GB Healthy Recovery Partition

This was created (I think) via the following process.

I purchased a new Dell XPS 8500 Win 8/64 system. I have a Samsung SSD840 Drive that I wanted to use as my C: drive.
This drive was running as a C: drive on an older Dell Win8/64 System.

I used FarStone DriveClone 9 to copy my C: image on the new PC HD C: drive to the SSD840. I then installed the SSD and booted the system with no problems. I just have the partition structure noted above.

The Samsung SSD Magician software now complains that it does not have sufficient space to set up Over Provisioning. This was set up and working on the old PC.

I didn't realize that Windows had a drive image feature (until I read Fred Langa's May 2nd article in Windows Secrets). I have created a backup image using the Win8 (actually, labeled Win7 in the Control Panel) image process. When this image runs, it only backs up the EFI system Partition and the C: partition. Obviously, these are the only partitions needed to run the system.

So, I would like to clean up this situation. It seems to me that the OEM partition can go - I have no interest in keeping a copy of the Dell Crapware - though this was not a bad as I have seen before. However, the EaseUS Partition program labels this as "Diags" - which I suspect are Dell Diagnostics - which I can download and run when needed.

I have two "Recovery" partitions - the 500MB partition is labeled WINRETOOLS and the 9.12GB partition is labeled as PBR Image in EaseUS Partition program. The "push-button recovery" feature might be helpful, but I would rather use that space to set up over provisioning for the SSD.

I think I can use the EaseUS Partition software to delete some of these partitions and (I think) add space for the Samsung software to set up over partitioning.

Any advice on how to proceed? Has anyone run into a situation like this before? My main concern is to implement over provisioning to secure my SSD - but the many partitions just aggravates my OCD.

David




Dear folks,

My almost-new Win7 HP machine based on the Pentium E5300W crashed a few times when I used some obscure functions of my Epson R1800 printer. 2 of the times (when it recovered), I got a message that the NVIDIA drivers "crashed and recovered from a serious error," but if there's a log, I don't know where it is. From my reading on the NVIDIA site, it is possible that it is not really the NVIDIA drivers, that are the problem, but that Windows thinks it is.

Meanwhile, I'm already using the latest Epson drivers. However, the drivers for the replacement video card (EVGA GeForce GT 240) have an update out there. I've never installed drivers before; only programs.

I'll outline my understanding of the steps I think I'm supposed to go thru. Since I'm not the super-techie kind, could you kind folks (who've done this sort of thing before) let me know if I'm missing something?

1. Download the replacement drivers (done that).
2. Disconnect from the Internet; kill antivirus program.
3. Since I have Revo Uninstaller Pro, run that. Browse to the program NVIDIA Drivers (I also have the programs NVIDIA Display Control Panel and NVIDIA PhysX; I don't know if I uninstall those, too, or not) and do what Revo does to remove all traces of the program. Presumably, native Windows drivers will keep a monitor working (!).
4. Restart computer. I could also use Revo to unpack & install the new program.
5. If all seems OK, I would restart after install and hope all is well.

Comments? Thanks in advance.




My OS is Win7 Professional 32 bit.

I use Windows Mail, having adopted the workaround described in various tech forums, and had no problems with it until I installed update KB978542. When I restarted my computer after installing the update I could not get Windows Mail to work. I tried System Restore to a point before the update was installed and Windows Mail then worked again.In case this was a temporary glitch I reinstalled the update, but Windows Mail crashed again, and I had to use System Restore again to get it to work. Apart from System Restore, I also tried to recover Windows Mail from a backup created with Acronis True Image Home 2010, but that failed because "the User Profile could not be found".

I am concerned about not reinstalling the Windows Update, but at the same time do not want to lose my emails.

Any help you can give me to resolve this problem would be greatly appreciated.

Thanks and regards,
Roy Whitethread




this is win7, 64 bit, on dual boot with xp.

start>sleep causes complete shut down. i have gone into power settings and the power button is set to initiate sleep. however i am using start>sleep.

when i restart i get the screen telling me the system crashed and do i want to start normally, safe mode, etc.

i have updated the dell monitor driver, and nvidia video board driver (which i rolled back, since it made things worse. would boot to secondary of the 2 monitor system, or else, at odd moments simply shut off the primary monitor and switch to the 2nd monitor. i rebooted 4 times, and then gave up and rolled back to previous driver.)

any ideas about fixing the sleep issue?

jeffrey




We have a brand new Win7 box. i3 - 4Gb RAM - terra HD
At some point someone started to download and install IE9 beta.
Someone else apparently did something to mess up the installation process.
Since then IE didn't work at all until I found the beta update in the add/remove updates. I removed it and that works now.
But none of the Live Essentials programs will start.
They all start, and then crash with an error that says that "it stopped working", and then that "it stopped responding". (The GUI is in Hebrew, so I'm translating)
I've done repairs with the LE installer.
I've done system restore, but I no longer have a restore point from before the problem.
I've uninstalled the whole group of LE programs, and then reinstalled 'as adim' after re-booting.
I've been Googling on and off for days, and can find no solution that works for me.
I thought about reinstalling the IE9, hoping that would put back corrupted files, but I'm afraid that may cause more trouble instead.
Any ideas?




I use Shadow Protect for imaging my win7 boot drive. To test the integrity of an image, Shadow Protect will boot it using VirtualBox. The problem is that it is only compatible with version 4.0.4 or earlier.

I want to experiment with linux distros and the win8 preview. The problem has been that current distros seem to crash more often than I would expect and I thought that VB 4.1.x would solve some of that. I only run VB when I want to test an image. The bulk of my time would be spent in Win7. Could I install the current VB in a different directory? Or...?




So, I patched today, also patched Adobe and Flash. I am using FF 14.0.1 on a Win7 64bit system with 4GB ram. This problem started after installing the patches and restarting the machine. It ONLY happens with Yahoo Mail, no other sites. When I refresh the page, I get the yellow bar saying I need a missing plugin, click the box, the plugin finder comes up but nothing happens. FF plugin page says all my plugins are up to date. I uninstalled and reinstalled, same problem. I deleted the pluginreg.dat file as they suggested to reinitialize it, both with FF running and without. Still the same problem. I disabled all plugins, same problem with none of them active. Any ideas, anyone? Below is what shows from the FF troubleshooting page - only they say that "show folder" should say "open containing folder", don't see why that would be a problem as that does open the folder and the .dat file is there. I'm at a loss, obviously. Thanks in advance for any help. There is a reset to default state option, but that would eliminate a LOT of things I've saved over the years, and I'm not sure it would cure this problem. And it is just odd that it only happens in Yahoo Mail. :^) gene

Application Basics

  Name Firefox Version 14.0.1 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1 Profile Folder Show Folder Enabled Plugins aboutlugins Build Configuration about:buildconfig Crash Reports about:crashes Memory Use about:memory Extensions

  Name Version Enabled ID BetterPrivacy1.68true{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}CoolPreviews3.5true{CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B}DoNotTrackPlus2.2.1.611truedonottrackplus@abine.comForecastfox2.2.1true{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}IE Tab +2.04.20110724truecoralietab@mozdev.orgIE Tab 2 (FF 3.6+)4.1.3.1true{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}IE Tab Plus2.0.0.0trueietab@ip.cnMicrosoft .NET Framework Assistant1.3.1true{20a82645-c095-46ed-80e3-08825760534b}Personas1.6.2truepersonas@christopher.beardPrint Edit8.6trueprintedit@DW-devTwitter Address Bar Search1truetwitter.address.bar.search@firefox.twitterWOT20120515true{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}AOL Toolbar5.74.1.8384false{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}HP Smart Web Printing4.51falsesmartwebprinting@hp.comSpellBound4.0.0falsespellbound@sourceforge.net Important Modified Preferences

  Name Value accessibility.typeaheadfind.flashBar0browser.cache.disk.capacity30720browser.cache.disk.smart_size.enabledfalsebrowser.cache.disk.smart_size.first_runfalsebrowser.history_expire_days.mirror180browser.history_expire_days_min7browser.places.importBookmarksHTMLfalsebrowser.places.smartBookmarksVersion4browser.search.useDBForOrdertruebrowser.sessionstore.resume_from_crashfalsebrowser.startup.homepagehttp://us.mg4.mail.yahoo.com/dc/launch?.gx=1&.rand=902nlidd9fbo1browser.startup.homepage_override.buildID20120713134347browser.startup.homepage_override.mstone14.0.1dom.ipc.plugins.enabled.npietab2.dlltrueextensions.lastAppVersion14.0.1general.autoScrollfalsegeneral.useragent.extra.microsoftdotnet( .NET CLR 3.5.30729; .NET4.0C)network.cookie.lifetimePolicy1network.cookie.prefsMigratedtruenetwork.http.keep-alive.timeout300permissions.default.image0places.database.lastMaintenance1344985699places.history.expiration.transient_current_max_pages100624places.history.expiration.transient_optimal_database_size160998030places.last_vacuum1304130375print.print_printerHP Photosmart C4200 seriesprint.printer_HP_Photosmart_C4200_series.print_bgcolorfalseprint.printer_HP_Photosmart_C4200_series.print_bgimagesfalseprint.printer_HP_Photosmart_C4200_series.print_commandprint.printer_HP_Photosmart_C4200_series.print_downloadfontsfalseprint.printer_HP_Photosmart_C4200_series.print_edge_bottom0print.printer_HP_Photosmart_C4200_series.print_edge_left0print.printer_HP_Photosmart_C4200_series.print_edge_right0print.printer_HP_Photosmart_C4200_series.print_edge_top0print.printer_HP_Photosmart_C4200_series.print_evenpagestrueprint.printer_HP_Photosmart_C4200_series.print_footercenterprint.printer_HP_Photosmart_C4200_series.print_footerleft&PTprint.printer_HP_Photosmart_C4200_series.print_footerright&Dprint.printer_HP_Photosmart_C4200_series.print_headercenterprint.printer_HP_Photosmart_C4200_series.print_headerleft&Tprint.printer_HP_Photosmart_C4200_series.print_headerright&Uprint.printer_HP_Photosmart_C4200_series.print_in_colortrueprint.printer_HP_Photosmart_C4200_series.print_margin_bottom0.5print.printer_HP_Photosmart_C4200_series.print_margin_left0.5print.printer_HP_Photosmart_C4200_series.print_margin_right0.5print.printer_HP_Photosmart_C4200_series.print_margin_top0.5print.printer_HP_Photosmart_C4200_series.print_oddpagestrueprint.printer_HP_Photosmart_C4200_series.print_orientation0print.printer_HP_Photosmart_C4200_series.print_page_delay50print.printer_HP_Photosmart_C4200_series.print_pagedelay500print.printer_HP_Photosmart_C4200_series.print_paper_data1print.printer_HP_Photosmart_C4200_series.print_paper_height 11.00print.printer_HP_Photosmart_C4200_series.print_paper_size_type0print.printer_HP_Photosmart_C4200_series.print_paper_size_unit0print.printer_HP_Photosmart_C4200_series.print_paper_width 8.50print.printer_HP_Photosmart_C4200_series.print_reversedfalseprint.printer_HP_Photosmart_C4200_series.print_scaling 1.00print.printer_HP_Photosmart_C4200_series.print_shrink_to_fittrueprint.printer_HP_Photosmart_C4200_series.print_to_filefalseprint.printer_HP_Photosmart_C4200_series.print_unwriteable_margin_bottom0print.printer_HP_Photosmart_C4200_series.print_unwriteable_margin_left0print.printer_HP_Photosmart_C4200_series.print_unwriteable_margin_right0print.printer_HP_Photosmart_C4200_series.print_unwriteable_margin_top0privacy.clearOnShutdown.cachefalseprivacy.clearOnShutdown.cookiesfalseprivacy.clearOnShutdown.formdatafalseprivacy.clearOnShutdown.historyfalseprivacy.clearOnShutdown.sessionsfalseprivacy.cpd.cookiesfalseprivacy.donottrackheader.enabledtrueprivacy.popups.showBrowserMessagefalseprivacy.sanitize.migrateFx3Prefstrueprivacy.sanitize.sanitizeOnShutdowntrueprivacy.sanitize.timeSpan0security.warn_viewing_mixedfalse Graphics

  Adapter DescriptionNVIDIA GeForce 6150SE nForce 430Vendor ID0x10deDevice ID0x03d0Adapter RAM256Adapter Driversnvd3dumx,nvd3dumDriver Version8.17.13.142Driver Date5-15-2012Direct2D EnabledfalseDirectWrite Enabledfalse (6.1.7601.17789)ClearType ParametersGamma: 2200 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 50 WebGL RendererGoogle Inc. -- ANGLE (NVIDIA GeForce 6150SE nForce 430) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)GPU Accelerated Windows0. Blocked for your graphics card because of unresolved driver issues. JavaScript

  Incremental GC 1 Library Versions

  Expected minimum versionVersion in useNSPR4.94.9NSS3.13.5.0 Basic ECC3.13.5.0 Basic ECCNSS Util3.13.5.03.13.5.0NSS SSL3.13.5.0 Basic ECC3.13.5.0 Basic ECCNSS S/MIME3.13.5.0 Basic ECC3.13.5.0 Basic ECC




Hello All,

I hope this is the correct forum for this question. I have a Win7 64 bit machine that when I try to install any shared HP printer from our print server using the a UNC link, the hostname, or the IP address throuhg a Standard TCP/IP port crashes after installing the driver with the error "Windows cannot connect to the printer." Operation failed with error 0x000003eb. I have looked on the web and tried everything that I could think of to solve this issue such as removed all the drivers, ports, etc. and these printers just will not install.

Has anyone had any experience solving this type of error?

Thank you,
Ron




After trying everything - resetting, deleting, disabling add-ons and reinstalling via Windows Features

My Problem was caused by an IMesh Toolbar

How I Discovered The Cause.

www.sysinternals.com - Process Monitor

Set Filter to Process Name - IS NOT - iexplore.exe - then exclude

Clear Display - (Edit menu)

Run Internet explorer and check the log - I found these

7:57:27.0666462 PM iexplore.exe 9572 FASTIO_NETWORK_QUERY_OPEN C:Program Files (x86)iMesh ApplicationsMediaBarDatamngrx64datamngr.dll FAST IO DISALLOWED

7:57:27.0671933 PM iexplore.exe 9572 FASTIO_ACQUIRE_FOR_SECTION_SYNCHRONIZATION C:Program Files (x86)iMesh ApplicationsMediaBarDatamngrx64datamngr.dll FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:

7:57:27.0741167 PM iexplore.exe 9572 FASTIO_NETWORK_QUERY_OPEN C:Program Files (x86)iMesh ApplicationsMediaBarDatamngrx64IEBHO.dll FAST IO DISALLOWED

7:57:27.0746126 PM iexplore.exe 9572 FASTIO_ACQUIRE_FOR_SECTION_SYNCHRONIZATION C:Program Files (x86)iMesh ApplicationsMediaBarDatamngrx64IEBHO.dll FILE LOCKED WITH ONLY READERS SyncType: SyncTypeCreateSection, PageProtection:

I just uninstalled the bar and it worked fine.
Hope this helps.




Where should one go to attempt to learn about designing a webpage? Not a programmer or any other knowledgeable person with computers. Just a very curious USER that is not afraid to try anything . . except when it causes a crash and so far with Win7 64 there have not been any, yet!

Are there any sites that could be recommended for learning without costing? I am retired and on a fixed income so that could be a problem if they cost. Not wanting to do this for a living, just would like to tinker and maybe expand my abilities.


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