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After going through customer service hell trying to get a PC from Dell, I finally canceled that order and bought an HP 530 Notebook from Tiger Direct. It was delivered late yesterday afternoon. I have been struggling since then to get it to boot. I installed and charged up the battery per directions but upon powering it up and expecting it to boot, I got an error message. The message basically says that a problem was encountered and I must restart the Windows installation. What installation? I was only powering up a system that was supposed to come with Vista BE installed.

After several calls to HP service - and numerous transfers to other parties who, "not to worry, would be able to resolve my problem completely," I was finally given a number to call to have a Vista BE CD shipped to me. Because time is of the essence, I had to pay a $25 premium to get Saturday delivery. But I digress. Whilst awaiting the Vista CD, I thought I'd give installing XP a try.

When I mounted the CD and restarted I came to a point where the installation software said that it could not detect a hard drive. I have been into setup and verified that there is indeed a hard drive - I even ran a diagnostic check on it which ran for almost 2 hours. No problems were detected. I'm anticipating that I will have the same problem trying to install from a Vista CD vis a vis the hard drive; so I'm thinking I need to get this addressed first. I haven't tried a UBCD yet, but I do have one.

At this point I think I probably need to reformat the HD then try the XP installation again, but I don't know how to get a format command to run because I cannot boot the system to any state other than an error. I've checked to be sure that booting from a CD is the first boot option.

Can anyone suggest how to get around this conundrum or how to proceed to get XP installed? I'm not particularly disappointed to have to use XP, but I am extremely frustrated over not having a functional laptop after 2 weeks of trying to buy one. I'm having extensive surgery Monday and will be bedridden for several weeks and a functional laptop was to me my link to sanity for that duration as I will not be able to use my desktop system.

Suggestions greatly appreciated and gratefully received.


I'm a computer klutz but I have been given a great laptop - when it was set up (Vista, Office, Firefox) there was a feature that allowed the computer to remember information I asked for on various sites - for example, if I typed in the names of authors in my library's pages, the next time I visited, all those names were available as a drop-down. Now it seems to have vanished and I'm back to typing in all names, etc. How can I find this feature again? I've searched every option and toolbar heading I could find - no success. Can anyone help?

Best Vista Freeware Apps

Hi all,

In my free time, I enjoy browsing for freeware applications on the web that can do useful tasks. I thought I'd compile a quick list of the best 10 applications that I have come about for Windows XP or Vista. I can rate all the below apps as 5 star. They are COMPLETELY FREE (ie: NOT shareware) with no spyware or annoying adware attached. They are completely safe and downloadable from trusted sites. I am currently using all the below on my personal laptop.

If you enjoy useful freeware applications...I will encourage you to have a look at these superb apps!

Google the name of the application to find the Home Page and Download options.

Audacity 1.3
ASAP Utilities 4.2.10
AVG Antivirus 8.5
FileMenu Tools 5.5 (Context right click menu file manager)
FxFoto (Image editing)
EssentialPIM (Personal Information Manager)
Hott Notes 4 (Desktop sticky notes)
ObjectDock 1.90 (An amazing desktop Program Launcher...lots of tweaks)
Smart Defrag 1.1
SyncBack 3.2 (Used to back-up, restore, and synchronize files and directories)

If for some reason Vista doesn't close properly, when it starts up it goes to the boot menu giving you the Safe option etc.

This runs with a timeout of 30 seconds.

Is there a way to shorten this to something like 5-10 seconds?

Chuck Billow

I installed my long-awaited copy of Vista Ultimate this morning in a trouble free installation so I'm just now joining the Vista world. My machine has TWO internal SATA hard drives. It has been my intention all along to keep XP MCE around in a dual boot situation, so I followed my own advice from post 709,309 and did a little reading at Getting started with Windows Vista, the fairly new MS Help site. The subject of dual boot is discussed in these TWO alternatives:Control which drive letter your boot volume uses

Which drive letter will your clean installation of Windows Vista use? That depends on how you install it. If you currently have a working copy of any Windows version on drive C and you install a clean copy of Windows, drive letters are assigned using the following logic:

If you begin the installation process by booting from the Windows Vista media and choose a partition other than the one containing your current copy of Windows, the new installation uses the drive letter C when you start up. The volume that contains the other Windows installation uses the next available drive letter. When you choose the previous Windows installation from the startup menu, it uses the drive letter C, and your new Windows Vista installation is assigned the next available drive letter. In this configuration, you can be certain that your current operating system is always on the C drive, but drive letters assigned to volumes you use for data may shift in unexpected ways.

If you begin the installation process by running Setup from within your current version of Windows and use the Custom (Advanced) option to perform a clean install on a partition other than the one currently in use, the new installation uses the next available drive letter. The volumes containing each installation have the same drive letters regardless of which Windows version you select at startup.

There’s no inherent reason to prefer either of these options over the other. If you prefer the consistency of knowing that all system files and program files are on the C drive, you’ll probably want to choose the first option. If you would rather use drive letters to keep track of which Windows version is running at any given time, you’ll prefer the second option. But either configuration should work reliably with any combination of software, hardware, and settings. I chose the first of those two alternatives, thinking that there just might be some software, somewhere along the line, that could balk if it's not installed on the C: drive. It's working as advertised, i.e. when I boot to Vista, it's the C: drive and my XP drive lists as D: but if I boot XP, it takes the C: and the Vista drive shows up as D: which is fine with me.

While this is still a fresh installation and it would be easy for me to do it again, I wanted to ask other Lounge Vista users if you can envision any pitfalls in the choice I made. If anyone has any experience that would indicate it's better to install Vista on a D: drive and let it KEEP that letter, please let me know. Meanwhile, I have a little driver work to do, easily solved, for my sound card and Canon scanner. I think I already have the drivers.

PS Me and the UAC are getting along just fine, thank you very much!

This post may be mostly for Joe Perez since he's the most recent recommender of this but it's been in this forum in a few threads for about a year.

In TweakUAC (free!) there is this statement:If you’ve used TweakUAC, you’ve seen the “quiet” option it offers that lets you suppress the elevation prompts of UAC without turning the UAC off completely.So OK, I've run the program but as soon as I do (and I select their Quiet mode) I get the Vista "red X" in the tray that tells me the UAC has been turned OFF! I can exit that tray item, but upon reboot, it shows up again, so I'm wondering if this so-called quiet mode is not correct. Is the UAC completely turned off? As I've said in other posts, and DaveA has said on numerous occasions, I don't mind a couple of clicks now and then but it would be nice to suppress them. I don't however want to turn UAC off if I can have some level of comfort that it's "watching my back."


I repaired a friends computer recently and upgraded to Win7 Home Premium from XP Pro. I did the 'wipe the hard drive' clean install without the Windows key and then loaded the programs and a few days later called the friend to return the tower to me as I have yet to do the 'upgrade'. He returned it to me and I commenced the upgrade install from within Windows, and selected the upgrade option. The machine got about 3/4 the way through it and brought up a pop up window that the said the installation cannot continue as there was a registry error. My friend had tried to activate the tower over the net and the reply came back that the upgrade DVD could not be used to activate as it was installed cleanly, and not upgraded.
Not to be outdone I called Microsoft to activate the tower only to be told that you CANNOT UPGRADE XP to WIN7. I exclaimed WHAT? and was told that if I wanted to upgrade XP Pro I would have to load Vista then upgrade to Win7. That was from the Technical people at Microsoft. I called again an hour later and was told the exact same thing. I was very agitated by now and almost swore at the "technician" and referred him to page 7 of the booklet that is included with an upgrade DVD. The page reference was, that you must do a clean install to upgrade XP to Win7 and could do an upgrade from Vista. There was a great deal of to-ing and fro-ing until I was put back to the switch board and connected to the extension that deals with activation by phone method. After reading out the 9 6 figure input data blocks I was given an 8 block of 6 figures to type in to the page and was then told "thank you for using Microsoft and that the unit was now activated." I checked and yes it eas activated.
I have since done a fair bit of testing and find that if you want to do the XP to Win7 "upgrade", you should do it without any delay between steps and before any programs are loaded.
How come we all know how to do an upgrade to Win7 from XP and Microsoft people do not, well at least the Technicians at the end of the phone while activating Windows 7 do not.
An after thought, when told that I would have to load Vista first to upgrade to Win7, I asked where I would get the Vista disk from and was told 'Buy it from a computer store' at my cost. How crazy it that

Good day to all.

I spent an unpleasant 5 hours or so last night fixing an 'Oops'. Its a long story, but I'll be as quick as I can.

My Win 7 Pro box has been stable for more than a year now. I purchased it as a complete machine (Intel quad core, 8GB RAM, single 1TB drive, DVD burner) just before Win7 was released - it came with Vista Home Premium. Even though the machine came with a voucher for Win 7 Home Premium, I had ordered several Win 7 licenses when Microsoft put them on sale back in July 2009 (months before the Win7 release date). And - I wanted to run Win 7 Pro on this machine anyway. Good thing I didn't wait for the Win 7 voucher to be fulfilled - that took about 14 weeks.

Upon receiving my shiny new Win7 licenses in the mail from Future Shop, I shrunk the Vista partition down to 50GB, added another 50GB partition for Win7, then a 3rd partition ~900GB) for data. At the same time, I added another 1TB drive for media storage. Had some teething problems that vanished when Nvidia released better Video drivers.

Basically hadn't touched the machine since then until a couple of month ago when I added a pair of 2TB drives (purchased just before the big price hikes). These are just a bunch of disks - no RAID. So: total of 4 drives in the box for a total of 6TB.

I should also mention that I had set the machine up to dual-boot both Vista and Win7. Win7 was the default OS selected after a 15 second delay.

Because the 1TB drive that I use to hold media was getting close to being full, I decided to move all that data to one of the empty 2TB drives. No problems at all.

Meantime, I'm building another Win7 box from new parts and a recycled case / PSU. Bought a reasonable mobo / CPU / RAM during the Black Friday sale and was just shocked at how expensive hard drives are now. Hmm - I've got an unused 1TB drive sitting in my working Win7 box. And: I had just purchased a new blue-ray burner that I wanted to install into my main Win7 Pro box anyway. So: I powered the box off and proceeded to pull the now unused 1TB drive and install the new burner. The mobo has 6 sata ports, so no problem.

Here's where I blew it (1st mistake of 3). The original hard drive (containing the OS) must have been plugged into the 2nd sata port rather than the first. I figured that out AFTER I got my machine running again. However, I didn't notice that at the time and plugged the OS drive into the 1st sata port. The original DVD burner had been installed in the last (6th) sata port when I rebuilt the machine originally - I added the blue-ray drive to the 5th sata port (was open). I pulled the extra 1TB drive out, then moved the 2TB drives down so that they were right next to the OS drive. That left the 4th sata slot open for future expansion.

Upon powering the machine up, it sat and did some heavy thinking (I'm saying to myself: "That's odd"), then proceeded to boot into Vista. No boot manager, no option to boot into Win7.

So: instead of just grabbing Easy BCD or even resetting the boot manager the old-fashioned way by booting into the Repair option from the Win7 installation disk, I did something really stupid. I went into Disk Manager (within Vista) and told it to set the Win7 partition to active.

Upon rebooting, I got the infamous 'NTLER is missing - press Ctrl Alt Del to reboot' message. Oh, hell, sez me. This is going to be so MUCH fun. I've fixed these problems before and it truly was not a fun time.

Booted into the Win7 Repair Console off the installation DVD. Tried the automatic repair option - it said that it recovered 2 Windows installations and did I want it to fix the problems automatically. Great, sez me. Maybe MS has automated all that stuff now.

No help. Worse than no help - the problem just got worse. Now the message on the screen says "A Disk Read Error Occurred".Great.

So: booted back into the repair console. Did all the bootrec stuff manually (fixmbr, fixboot, rebuild the boot manager). Nope - no change.

So: I did what I should have done first: Google it. And found THOUSANDS of hits. Hundreds of thousands of hits. Here was a problem that I had NEVER heard of previously and now I get to fix it.

However, there wasn't a real cure anywhere to be found. Lots of advice to just replace the hard drive (apparently that always fixes the problem), lots of things to do with bootrec within the Repair Console (I had already done all those) - not much real help at all.

However, one fairly common suggestion seemed off the wall: take an image of the drive just as it sits, wipe the partition, restore the image.

By this time, I had wasted at least 5 or 6 hours - much of that waiting for the machine to boot off that dammed Win7 Installation Disk. And I've got Acronis True Image Home boot disks hanging about (I own a whack of TIH licenses).

So: what the heck. Got nothing to lose. Boot from the Acronis TIH boot disk, save the Win7 partition to one of the mostly-empty 2TB drives. Since I was doing this anyway, also took fresh images of the Vista partition and the factory-installed recovery partition.

Powered the machine down and used a USB-sata adapter into my Win XP box to wipe the Win7 partition. Reconnected the drive to the mobo, powered back up into Acronis and restored the Win7 partition.

Fingers crossed. Toes crossed. Exit out of Acronis - and the machine boots up into the boot manager just like its supposed to. Selected Win7 - it boots!

Played with the machine for a while - its just like I hadn't messed with it (except for the missing 1TB drive). Yay!

So - powered the machine back off, reconnected the OS drive back to the Win XP box and blew off the Vista partition and the Win7 partition. For good measure, blew off the Vista Recovery partition as well. I really can't see going back to Vista .

Used Acronis TIH to again restore the Win7 image to the now double-size OS partition again and rebooted.

Works perfectly.

Summary: If you get an error message that says "A Disk Read Error Occurred" upon booting your Win7 computer, reach for your favorite Disk Image utility. Take an image of the OS partition, wipe the partition, restore the image. You will be finished fixing that problem 4 or 5 hours sooner than I was.

PS - I had mentioned at the start of this message that I figured out later that I probably moved the OS drive to a different sata port on the motherboard (from the 2nd port to the 1st). Why I think that is that when I went into the computer's BIOS settings, I noticed that first boot drive was the second entry in the table. In other words, the hard drive list contained 4 entries - one each for the 4 hard drives that were in the machine. The boot drive was the 2nd drive.

Had I noticed this BEFORE I had used the Vista Disk Management snapin to mess with the Win7 partition, I would have been done in 20 minutes. But I had booted the machine after messing with the drives and cables and it had booted straight into Vista. My big mistake was not just shutting the machine down and going into the BIOS to see what the computer thought the drive order should have been.

I won't be making that mistake again anytime soon.


Sometime ago, before Win 7, I had XP on one drive and Vista on another. When I got Win 7, I decided to put all my pictures on Win7 drive F: and use Win7 drive C: for all my usual work. transfering all pictures to F:. However during the process F: became the default drive. When I boot, a black screen comes up with a choice of two drives, both labeled Windows 7. The first one is the F: and if I don't change this option it goes to that drive.
How can I change this default drive to the C;drive?

I have a problem with an Outlook.pst file in Vista, 1.3 GB in size. Fortunately, the file is backed up, both on the same drive and on an external drive. It is in the correct location, it is not encrypted, but it has the attribute N, which I gather means that it is not indexed. I believe that I changed the ownership of the file at one point, by changing the User name.

I cannot see the contents of the Inbox nor of Sent items in Outlook. I have attempted to perform changes in indexing options, which have not helped. (I would be grateful for any advice on how to reset those options to their default value.)

Can anyone suggest a solution, or simply things to try? The data exists, it may be important, and I’d like to access it. One possibility that has occurred to me is to use a copy of the backup file Outlook backup.pst and apply that to Outlook on a different computer (which I have, and which is set up, but with Windows 7) on which Outlook contains no significant data.


I have a Dell Desktop running Vista Home Premium 32 bit.
Long story short, about a year ago I had to do a Factory Image reinstall and since doing so have lost my Roxio CD Creator v 9.1 function. Something about an invalid certificate.
Since then, I haven't really had need of it so didn't do anything about it.

Now, I have bought and installed a new HP multifunction printer via ethernet and when I installed the software for that, it woke up my Roxio and I can now use it again.

But it also woke up something called Software Manager which seems to be related to macrovision. Every day it keeps nagging me for a critical update but when I try tosee the details, the screen comes up half blank. If I close it, the system tray icon goes away and comes back again the next day.
If I try to load it from Start>Programs, it searches endlessly for updates. No freezes, just sits and looks.[attachment=85511:Capture.JPG]

There wasn't much on google, just that it was related to Roxio and that some roxio users might have issues.

Is anyone familiar with this program? Do I need it or can I tell it to go away (the option to NOT notify me of updates is available)?



I started another thread here regarding a problem I was having with Windows 7 Updates. Following that, I discovered other problems and all were due to the absence of the file Trustedinstaller.exe in the folder C:Windowsservicing, therefore, the trustedinstaller service was not running. Turns out the same problems occur in Windows Vista. In addition to some Windows updates not even being offered, there was no listing of installed updates when going to Control Panel, Programs and Features, select "View Installed Updates", and there was no listing of Windows Features when "Turn Windows features on or off" was selected in that same location. In addition to those problems, sfc /scannow did not function even from an elevated command prompt. After performing the procedure described below, I ran another check for updates and was offered eleven critical or important ones and twelve optional ones, and the listings of installed programs and of Windows features appeared, and I was able to run the system file checker, which turned up no problems. So, here we go.
Firstly, you have to take control of the folder C:Windowsservicing so that you can replace the trustedinstaller.exe file. Open an elevated command prompt by right clicking "Command Prompt" under Accessories in the Start Menu and selecting "Run as administrator". Type or copy and paste "takeown /f c:windowsservicing" (without the quotes) and hit "Enter". Now do the same with this command "icacls c:windowsservicing /grant administrators:F". These commands were discovered here and thanks to Darrell Gorter for them. Following this, if you can locate a copy of the trustedinstaller.exe file elsewhere on your drive, copy it to the C:Windowsservicing folder, and all should be fine again as it was for me. If you can't find the file, you will have to obtain it from another computer with the same version of Windows as yours.
Hoping this will help someone else with the same problems as I had, and wishing someone else could tell me how this very important file was deleted from my computer. It appears not to be the fault of Avast as some have suggested because I run Avast on three other Windows 7 computers, and they were not affected. I did buy the computer in question used so, for all I know, it could have been missing when I got it.

I recently set up a wireless network for my new Sitecom WL-585 modem router with WPA-2 security and all went according to plan. I have a Win 7 laptop, Vista laptop, XP laptop, Nokia N95 and Soundbridge all connected. After initially setting up the Win 7 laptop, in the case of the others I was asked for the security code and the connection was duly established.

I am now trying to connect a friend's laptop, it is an ageing Toshiba Satellite M70-215 and from what I have been able to gather it is running Service Pack 2 and has only 512 MB RAM. First of all I tried to connect using the built-in wireless, even after updating the driver, no network is found. I then tried installing the supplied Sitecom N adapter, after some problems the network appears but I can't connect, I am told "Windows was unable to find a certificate to log you onto the network" I read several threads that led me to uncheck "Enable IEEE 802.1x authentication for this network" and I actually managed to enter the WPA2 code but this just leads to the message "This connection has limited or no connectivity" and "validating identity". In any event I am finding that after rebooting the WPA2 code is no longer there and it has reverted back to Open WEP.

I also tried the option:
Network And Internet --> Network And Sharing Center --> Add a wireless device to the network

but again nothing is found

I downloaded this:

and nothing seems to have changed.

I tried to connect to the LAN using Ethernet (again after updating the driver), although I am apparently connected I can't reach the Internet and can't see what settings might need tweaking.

I am fast running out of ideas and wonder whether the laptop's wireless capabilities simply aren't up to it? Thanks for any advice


I have 3 laptops all connected to a 2WIRE (2701HGV-E Gateway) ADSL broadband modem connection in a Home/Office environment.
Each PC has a different OS (XP Professional, Vista Home Premium, & Home Premium). All the PC's are connected to the 2Wire via a 5-port switch (not intelligent, simply a hub). The switch and the printer are directly connected to the 2Wire. All have Wireless capability. The XP is mostly unused and is thus off most off the time.

All was great until last Monday (and I have absolutely no idea why it started, i.e. what changed), when network connectivity became a complete nightmare. After much struggling with a mixed situation of Internet/lno internet access, local only connections, including being able to print or not, irrespective of whether connected via wireless or LAN cable and getting the ISP out (he left a very confused lad), my partner and I have discovered that if she starts up her Windows 7 PC connected to the LAN first (!!!) and then I start up my Vista PC, everything works as it should!

If either of our machines goes to sleep due to inactivity or the lid is closed, then we both have to restart the PC's in the order mentioned. If we start them in the reverse order, I (on Vista) get full connection, i.e. both Internet and the ability to print and she gets only the ability to print or nothing, the network centre showing that she has Local only for both IPv4 and IPv6, her connection shows as Public with no option to change it to the Home or Work setting.

Any clues/suggesting/spells? Thanks.

Hi all,

I just came across a really GREAT product. It is called TrueCrypt. It is an open source freeware product that gives options to create a secure password protected area on your PC (using either a secure folder (up to 100's of gig in size), or a partition on your harddrive). It is really easy to use and works on my PC (Windows Vista Business) like a dream!

Check it out here:

This is one of the best downloads I found for a while!!!


The Malwarebytes team is excited to announce the release of Malwarebytes' Anti-Malware 1.50. This version features many security, performance, stability and functionality improvements, and is without a doubt our best release yet.

This release represents a major update to the Malwarebytes software:
Version 1.50 (November 29th, 2010)

Overall Improvements:

1. Dramatically improved scan speed: up to 5 times faster.
2. Dramatically improved stability of both the scanner and protection module (paid version only).
3. More responsive: program loads up to 3 times faster, and protection module has lower impact on system resources (paid version only).
4. New internal detection algorithms enable detection of more real-world malware.

New Features:

1. You can now add files and folders to the ignore list manually.
2. Ability to schedule and unschedule scans and updates from the command line (paid version only).
3. Notifications of blocked malicious websites now include additional details such as type, port, and process on Windows Vista and higher.
4. Ability to include or exclude potentially unwanted programs (PUP), potentially unwanted system modifications (PUM), and peer-to-peer software (P2P) from scans and protection module detections.
5. Dramatically improved flash scan (paid version only) -- designed to determine whether a more in-depth scan is needed, in less than 10 seconds on many machines.
6. One-touch easy-to-use option to keep protection up-to-date automatically (paid version only).
7. "Warn if database is outdated by:" option now warns if the database is far out-of-date (7 days by default), including for protection (paid version only).
8. Ability to scan system startup locations for improved detection and to target persistent malware that may be obstructing removal.
9. Right-click context menu scans now use heuristics.

Issues Fixed:

1. Improved compatibility with antivirus software.
2. Fixed issue with "Recover if missed by" setting in scheduler not working correctly on Windows 2000 and Windows XP.
3. Fixed issue with "Recover if missed by" setting in scheduler not working for scans and updates scheduled to run 'Once'.
4. Fixed issue with Heuristics.Shuriken causing the program to freeze or crash.
5. Fixed issue with certain infections going undetected by the protection module in 64-bit Windows versions.
6. Fixed issue with silent scans not creating logs in certain scenarios.

Get the new version either through your internal updater or go to:

I've copied this from my unanswered post in the hardware section since I believe the problem to be bios related.
I have just reformatted and passed on my Dell Inspiron 1501 laptop to my grandson. A few months ago a message appeared "Your battery is not recognised and the system is unable to recharge it" (or something very similar). It appears after every start up then goes away but more annoyingly a similar message appears after the bios has opened and before the (Vista 32 bit), system loads with the addition of a "press any key to continue" option and the system then loads. It is annoying to have to stand there waiting to press "any key". The battery is fine and runs for about 5 hours on balanced power option although the PC is almost always connected to the mains power so my guess is that the message is somehow pre-loaded by Dell as a way to sell more batteries (could it be in the bios itself?) or maybe is attached by Dell Quickset. I've trawled with Google and found several other similar requests from Dell laptop users usually followed by a dozen "I have that problem too", posts but I've yet to find an answer to the problem - other than to buy another make of PC as I've just done. I had hoped that the message would not reappear after the format and clean install but it's still there (which makes me think it's in the bios and maybe comes in a Dell bios update when due time since purchase has passed).
Any ideas on how to get rid of this annoyance would be gratefully received.

I'm running Vista Home Premium. My Hard drive has two partitions, one for the Windows OS and Program Files and the other for my data.

I have noticed the constant mysterious disappearance of free space from my C dive. Searching for it with various system software packages turns up nothing, and setting my folder options to show all software and OS allocations also sheds no clue. But when I run cleanmgr.exe and select the option "to remove all but the most restore point" miraculously 5-20 GB suddenly reappear as free space on drive C. Obviously this is my problem, the accumulation of old restore points. How can I keep this from happening?

Weather was bad this morning. Selected shut down on my VistaHP system before I left for the office. Got home tongint. and the pc has been stuck in "Configuring Updates Stage 3 of 3 0% complete Do not Restart your computer" An hour later, I got fed up and have been trying various methods to get into Safe mode to use ERUNT but without luck. Even have my OEM VIsta disk on hand and its options get me back to the same spot. Suggestions? I have Acronis but can't seem to get at it. Thanks.

Hi, I have been a longtime reader of the newsletters (which I have found invaluable), finally got around to signing up for the Lounge. Here's my situation and (more importantly, at least for now) question:

I am researching performing an upgrade from Windows Vista on a 64 bit Toshiba Laptop to Windows 7. The laptop was purchased a year ago and belongs to a friend of mine who is (for all intents and purposes) computer illiterate - I am his go-to geek for dealing with all things technical (yay me!), but sometimes the hardest thing for me to handle are his expectations - especially regarding how long it should take me to get this deed done. So I have (after reassuring him that this would definitely be completed WELL before Christmas!) spent the past few days reading up on the processes involved, making backups - oh, and trying to clean up the messes made from a rather indiscriminate downloading of programs and files that he later regretted. As part of this upgrade, he has asked me to dump "all that stuff I don't need" and strip things down to lean mean computing machine. So, regardless of the debate over which is the best way to go, it seems pretty clear to me that MY best option is to do a clean install and I have been continuing my preps accordingly - and then, while reading through one of the recommended tutorial pages, "TweakHound", I ran across this line which has given me pause and prompted my question, which is Is this true?

"You cannot do a clean install from an upgrade disk."

If this computer guru who's site is being recommended (particularly by members on this forum) is wrong about this, maybe someone should let him know so he can correct it.

I still have several preparatory steps to complete before I take the big step of wiping the laptop and installing the new Windows version on it. My goal is to get this project finished up by Sunday night, hope that's not wishful thinking!

TIA for any clarifications provided.


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