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I have an HP HDX18 Notebook PC with 2.66GHz Intel Core2 Duo, 6GB RAM, (2) 500GB Hard Drives, Vista Ultimate 64-bit - SP2.

I'm really tired of all the glitches and issues occuring in the Vista OS, so I recently purchased the Windows 7 Upgrade software. I know this isn't a Vista support forum, and I'm not asking for answers to the problems I'm having in Vista. My only question is whether upgrading to Windows 7 will help fix these problems, or only make things worse until everything is fixed. To be more specific, here are some examples of the issues I've been having:
My computer sometimes crashes whenever I put it to sleep or hibernate. (The screen turns off, like it's about to power down, but it continues to run for about 5 minutes until finally showing the BSOD and rebooting itself. It's hard for me to recreate this problem as it seems to happen at random.My Power Options software has three settings: HP Recommended, Power Saver, or High Performance. Whenever I have it set to High Performance, my computer WILL overheat in about 15-30 minutes (no matter what I'm doing) unless I have the chill pad plugged in and running underneath it. If I have the Power Options set to Power Saver, my computer runs ridiculously slow. (The mouse is jumpy, and it takes about 20-30 seconds for it to respond to anything I click on). Is it possible for me to use these two modes without having those kinds of problems on my particular HP notebook?After rebooting from a system crash (most often caused by the above two problems), my computer will sometimes disable my Networking Drivers (wireless and LAN). I usually have to reboot again in order to re-enable them.A few weeks ago, I was in the middle of downloading a Windows Update. The update froze about halfway through. When I tried shutting my computer down, it brought up the screen "Please do not turn off your computer. Windows is configuring your updates." I let it run all night, but the screen never went away. In the morning I had to do a manual hard shutdown. When I rebooted, the Windows Update download progress indicator was STILL frozen at its current position. I tried uninstalling my most recent updates and even doing a system restore to a few days prior, but that one update never got unstuck. I wasn't able to shut down or restart my computer at all without the same configuration screen coming up and running all night. I ended up disabling the Windows Update service all together. I never turned it back on, and I'm sure I'm probably missing some important updates.My Google Toolbar randomly disappeared. There's a space for it in my browser window, but nothing is there. Maybe reinstalling it would fix it, but I haven't found the time to try that yet.Quite often when I close a tab or window on IE8, an error message comes up saying, "Internet Explorer has encountered a problem and must close." Sometimes it then tries to recover the tab or window that I JUST closed. I haven't been able to figure out what causes this to happen. It seems to happen at random times, no matter what website I'm on.My Windows Sidebar has so many glitches, I don't know where to begin. Sometimes I end up closing it, because of all the memory it takes up and processes it interferes with.These are just some of the problems I've been having. Like I said, I realize this is a Windows 7 forum and not a Vista forum. I'm not really asking how to fix the above problems (yet). What I really want to know right now is whether or not I should go ahead and upgrade to Windows 7 (as a quick-fix solution), or should I look into repairing some of the above issues first, and then upgrade.

Any thoughts out there? Thank you in advance.

Prepare for a massive Wall of Text:

Over the last few weeks, this computer has become more and more problematic. Just to get it out of the way, I can, with 99.9% certainty, rule out viruses or malware, as I'm extremely careful and use Malwarebytes, AVG, and Firefox with Noscript. My computer has been virus-free for years. Every scan (the above two, Spybot, Avira, Ad-Aware, Bazooka, HijackThis - all scans have always been clean for years). Keep in mind that this computer was functioning flawlessly up until this week. This hardware setup is from 2008 and I am using the same Windows 7 disc that I installed on it three years ago. This is the second format and re-installation since I built the computer. No problems the last time, which was about a year ago.

About a week ago, I started getting random squeaks and buzzes out of my speakers - especially when a progress bar is moving in a browser. I figured this was a power issue. Three days ago, my Windows volume control stopped responding. I'd click the icon in the taskbar, and it would take a good minute or two before it would show up. Then I wake up a few days ago, and the computer is frozen and the speakers are making some freaky, possessed R2-D2-esque beep/squeak/buzz noises - almost like the on-board sound card is experiencing some power issues. Also, for the last few days, when Windows would start, it wouldn't be able to recognize my USB wireless adapter. I'd disable and enable it, and I'd get a "failed to connect to network" error upon enabling it. "Diagnosing" it would fail a few times, then succeed temporarily, and then it would disappear again, then magically the adapter would fix itself and automatically connect to my network about 10-15 minutes later. None of these problems were happening a week ago. It was running perfectly then. No hardware changes. No software changes.

Then two days ago, I was about to go to bed and told the computer to go into Sleep mode. The screen went blank and I figured it was just shutting down some processes and preparing to sleep. However, I came back an hour later, and it was still on, so I turned it off manually and went to sleep. I woke up the next morning, turned it on, and it got to the Windows 7 logo loading screen, then suddenly a Blue Screen of Death appeared for a fraction of a second and the computer rebooted. It was stuck in a BSoD loop for a good 20 restarts so I selected the "System Repair Menu" option from the "Windows did not start correctly" prompt. None of the options helped or worked correctly. I couldn't perform a system restore, as it didn't detect any installed copies of Windows. I ran the "Automatic Repair" program from that menu a few times, but it eventually gave me a "Windows could not be automatically repaired" message.

The slow stream of problems seemed to have escalated to what I'd call a catastrophic failure.

The BSoD loops continued for a while, so I decided I'd see if I could boot from the Windows 7 disk. I made sure that the DVD drive was the top boot priority and opened the boot menu and told it to boot from the CD. However, it somehow went to boot from the hard drive anyway. So I restarted it again, and it magically made it to Windows. I took the opportunity to browse to the DVD drive and manually run the Windows installer, and after I did this and it told me to reboot, the installer finally ran and took an eternity to actually get started. However, the installation failed somehow. I ran it again, formatted the C: drive, and tried reinstalling it again, and it successfully installed this time.

So I got into my formatted and fresh Windows 7 installation, and the volume control is working just fine, but I'm still having the network issue - including the fact that it fails after startup for 10-15 minutes then magically repairs itself and automatically connects to my network. Once I had connectivity, I activated Windows, thinking that the problems I'm about to describe are because perhaps Microsoft limits your performance before you activate; this is not the case.

What is truly frustrating, however, is the fact that this fresh Windows installation is mind-numbingly slow, both hardware and network wise. The online Google Chrome installer was hung (not frozen, but not progressing) for a good hour before I finally closed it. Windows Update has been stuck at 23% and I can no longer open the Windows Update window from the taskbar icon (if I end the process in Task Manager, it just re-opens a few minutes later and hangs at 23% for hours, though the process isn't frozen as I can still get the percent completed pop-up to appear when I hover my mouse over the icon). Because Windows Update isn't working, I can't see if any updates or Service Packs might fix this. Internet Explorer (nothing else to use, since installers are all hanging) takes about two minutes to open, and freezes for a good minute when I try to open a website or the options (or change tabs in the options window). Even Task Manager is slow and takes about 30 seconds to close a process. It takes 10 seconds or so to open a folder in Windows Explorer, and doing things like opening the "Save" window in Notepad, or pressing "Save" are now taking seconds when they were previously instantaneous.

The nForce 650i Chipset driver installation took about an hour as each driver installation hung (but didn't freeze) at 30% for 20 minutes or so, but finally finished - but no effect on the slowness. I can't really test the effects of other drivers at the moment, as their installers are just too slow and unresponsive to ever finish.

I downloaded the Google Chrome Standalone Offline Installer, and clicked the icon. "ChromeStandaloneInstaller.exe" appeared in Task Manager, and five minutes later "GoogleUpdater.exe" finally showed up. However, no actually installer visibly opened. Fifteen minutes later, an installer finally appeared, hanging (but not freezing) for another fifteen minutes. It just now finally finished and Chrome was successfully installed. Contrary to what you'd expect from Chrome, it's taking several minutes to start, and is running about as slowly as IE, with the welcome page taking a minute to appear the first time, and then not opening at all, and browsing is very slow as well, both software- and latency-wise. It seems as if both my computer AND my computer's internet access are suddenly slow after this reinstall (but the internet is just as fast as usual on my other computers, so I know it's an issue with my computer rather than my ISP or router - the other computers are crappy 98/XP rigs but all running faster and getting faster internet than my 2008 powerhouse is running right now). It took about five minutes for the registration page for these forums to finally load, and the page (but not the browser) actually froze several times for 30-60 seconds during the loading. Other websites are behaving similarly.

This thing could smoothly run Crysis at high settings before, and now after a format and fresh installation of Windows, it can barely open a web browser. The CPU usage in Task Manager is stuck at 0% (not sure if that's right), and the Physical Memory usage is hovering around 25%. The Hard Disk activity is reported as 100% in the Resource Monitor, and the HD light on the front of my case is constantly on no matter what I'm doing. I just tried to close Resource Manager, and it hung for about 30 seconds before closing.

I finally got Defragmenter to run after several attempts, and an analysis of the C: drive says that it's 1% fragmented. I don't know if this is considered high. However, as I did a "Slow" format of the C: drive before reinstalling the OS, I assume any existing fragmentation was made irrelevant since all data was erased. Could a 1% fragmented C: drive cause this slowness?

This is probably irrelevant, but I had a 5.5 Windows Experience Score before the re-install, and now it is a 1.2. I'm not sure how it would drop so much with no hardware changes. All four sticks of RAM are recognized by Windows, so I don't think any of them have failed.

Windows 7 Home Premium 64-bit
Intel Q6600
ASUS P5N-e SLI motherboard
4GB of RAM (whichever type the P5N-e uses... can't look it up at the moment)
nVidia GeForce GT240 (1 GB)
Two 250GB Western Digital hard drives
Rosewill 700W PSU
Lite-On DVD drive
12Mb Comcast Cable Internet

None of it is, or ever was, overclocked in any way.

I have no idea what is wrong with this thing, and it's really getting frustrating, especially since I was laid off and can't afford to replace any of the hardware right now if this is a hardware failure. I'm considering trying another format and reinstall, though I'm not expecting different results.

I'm sure I left something out despite this being an excessively long and wordy post, so if you need more information, please let me know. I hope this is the best possible forum for this issue, because my computer and internet are now too slow to find any other forums. Took a total of 20 minutes just to get registered and to this "New Thread" page.

I am having an intermittent problem with my network connection dropping out for no apparent reason.

When it drops, I still see the lights blinking on the NIC card, but cannot pass packets even to the router.

Windows does not report the connection or the cable as disconnected when this problem is occurring.

The problem will persist until I disconnect and reconnect the CAT-5e wire, or disable and re-enable the NIC.

As soon as I do one of those 2 things, connectivity immediately returns (and works for another hour or so).

I am running a legitimate copy of Windows 7 Home Premium 64-bit on an HP Pavilion.

All of the latest Windows updates and the latest firmware drivers are installed.

My ethernet connection is a wired Local Area Connection with a static IP address, gateway and DNS.

The IP address, gateway and DNS settings are accurate and work for several other computers here.

The Network Interface Card is a Realtek PCIe FE Family Controller (VEN_10EC / DEV_8136 / REV_05).

NIC Power Management, Energy Efficient Ethernet, and Link Down Power Saving are all turned off.

On the NIC, ARP/Large Send/IPv4,TCP,UDP Checksum/NS Offload, Flow Control, and are all on.

Receive Buffer Size on the NIC is 64Kb (512 buffers). Receive Side Scaling on. 128 Transmit Buffers.

Interrupt Moderation is turned on. Magic Packet features are turned off. Optimal Performance enabled.

NIC Speed and Duplex are set to 100mbps Full Duplex wherever possible (automatic was also tried).

802.1X authentication (EAP or PEAP) is disabled. Auto connection logic is disabled.

Connection routes through two switches into a Belkin router; other devices on same networks unaffected.

Much of my data is stored on a Network Attached Storage device, with UNC shares mapped to drive letters.

Other Windows, Mac and Linux devices connected to the same NAS device have no problems staying connected.

When the issue occurs, I can't ping the gateway, do DNS lookups or pass any packets as far as I can tell.

I have tried swapping out the CAT-5e cables for other cables and even ran them through a cable tester.

Network fixes I have attempted from the OS level so far include:

~ Switching the dynamic port range to start at 10,000 and run for approximately 54,000 ports
~ Systematically reviewing every running service to make certain that only the essential ones are on
~ Disabling all NIC stacks except Client for Microsoft Networks, IPv4, File and Printer Sharing and Comodo
~ Attempted connections with Comodo turned completely off and its NIC driver disabled
~ Attempted rolling back the RealTek driver to an earlier one from the same family and device line

Using netsh I have tried the following settings:

~ netsh winsock reset catalog
~ netsh int ipv4 reset reset.log
~ netsh int ipv6 reset reset.log
~ netsh int tcp set global rss=enabled
~ netsh int tcp set global chimney=automatic
~ netsh int tcp set global autotuninglevel=disabled
~ netsh int tcp set global congestionprovider=ctcp
~ netsh int tcp set global ecncapability=disabled
~ netsh int tcp set global timestamps=disabled
~ netsh int tcp set global netdma=enabled
~ netsh int tcp set global dca=enabled

I have ruled out any malware, spyware, virus or trojan horse as a possibility after extensive scans with:

~ MalwareBytes Anti-malware (subsequently updated to latest DB)
~ Kaspersky TDSSKiller
~ Microsoft Antimalware Security Essentials
~ Avira AntiVir
~ RootkitRevealer
~ Sophos SAR 15 SFX
~ PrevX v3.0 CSI Free Edition

All virus definitions and malware databases were successfully updated prior to these scans.

Software I am currently running on this PC (and that have not posed a problem for me in the past) includes:

~ Privoxy
~ Polipo
~ I2P
~ Comodo Internet Security / Comodo Firewall / Comodo Dragon
~ Avira Antivir
~ Microsoft Antimalware Security Essentials
~ PeerBlock
~ uTorrent
~ Bitcoin
~ DAEMON Tools Pro
~ Tor with Vidalia
~ Steam
~ Skype
~ Pidgin
~ ooVoo
~ Pandora Desktop
~ Every Adobe Product in CS5/CS5.5
~ Microsoft Office 2010
~ mDesktop
~ Acunetix 8
~ Rainmeter
~ Prevx
~ Audacity
~ Avidemux
~ Celemony Melodyne
~ QuickBooks 2011 Pro Plus
~ Google Chrome
~ Mozilla Firefox
~ PowerISO
~ Evernote
~ Calibre
~ GoToManage Professional
~ Cisco VPN Service
~ SmartFTP Client
~ KVIrc
~ Process Explorer
~ SyncToy
~ WinDirStat

When the connection is working, an ICMP test responds normally:

Pinging with 32 bytes of data:
Reply from bytes=32 time=1ms TTL=64
Reply from bytes=32 time=1ms TTL=64
Reply from bytes=32 time=1ms TTL=64
Reply from bytes=32 timenbtstat -n

Local Area Connection:
Node IpAddress: [] Scope Id: []

NetBIOS Local Name Table

Name Type Status

Here's the obligatory TrendMicro HiJackThis scan log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:02:54 AM, on 3/23/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:Program Files (x86)Hewlett-PackardHP Odometerhpsysdrv.exe
C:UsersUserAppDataLocalCitrixGoToAssist Express Expert363g2ax_start.exe
C:Program Files (x86)AdobeAdobe Bridge CS5.1Bridge.exe
C:Program Files (x86)SteamSteam.exe
C:Program Files (x86)Common FilesLightScribeLightScribeControlPanel.exe
C:Program Files (x86)HpHP Software Updatehpwuschd2.exe
C:UsersUserAppDataLocalCitrixGoToAssist Express Expert363g2ax_comm_expert.exe
C:Program Files (x86)Common FilesIntuitQuickBooksQBUpdateqbupdate.exe
C:UsersUserAppDataLocalCitrixGoToAssist Express Expert363g2ax_user_expert.exe
C:Program Files (x86)IntuitQuickBooks 2011QBW32.EXE
C:Program Files (x86)EvernoteEvernoteEvernoteClipper.exe
C:Program Files (x86)AdobeAcrobat 10.0Acrobatacrotray.exe
C:Program Files (x86)AviraAntiVir Desktopavgnt.exe
C:Program Files (x86)DAEMON Tools ProDTShellHlp.exe
C:Program Files (x86)Common FilesAdobeSwitchBoardSwitchBoard.exe
C:Program Files (x86)IntuitQuickBooks 2011QBHelp.exe
C:Program Files (x86)PowerISOPWRISOVM.EXE
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)PandoraPandora.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)Privoxyprivoxy.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)AdobeAdobe Dreamweaver CS5.5Dreamweaver.exe
C:Program Files (x86)Common FilesAdobeCS5.5ServiceManagerCS5.5ServiceManager.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)TorAppvidalia.exe
C:Program Files (x86)TorApptor.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:UsersUserAppDataLocalGoogleGoogle Talk Plugingoogletalkplugin.exe
C:Program Files (x86)mDesktopmDesktop.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)SkypePhoneSkype.exe
C:Program Files (x86)Microsoft OfficeOffice14OUTLOOK.EXE
C:Program Files (x86)uTorrentuTorrent.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)ComodoDragondragon.exe
C:Program Files (x86)HiJackThisTrend MicroHiJackThisHiJackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = HP MSN.com
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = TrackWoot: The Comeback - Tracking Woot, Best Woot Tracker, Woot History
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = HP MSN.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = Bing
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = HP MSN.com
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = C:WindowsSysWOW64blank.htm
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = localhost;;
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:Program Files (x86)AdobeAdobe Contribute CS5.1PluginsIEPlugincontributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program Files (x86)Common FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:PROGRA~2MICROS~1Office14GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program Files (x86)Javajre6binssv.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:Program FilesCheckPointZAForceFieldWOW64TrustCheckerbinTrustCheckerIEPlugin.dll (file missing)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program Files (x86)Common FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:Program Files (x86)Common FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:PROGRA~2MICROS~1Office14URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program Files (x86)Javajre6binjp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:Program Files (x86)Common FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:Program Files (x86)AdobeAdobe Contribute CS5.1PluginsIEPlugincontributeieplugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:Program Files (x86)Common FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:Program FilesCheckPointZAForceFieldWOW64TrustCheckerbinTrustCheckerIEPlugin.dll (file missing)
O4 - HKLM..Run: [StartCCC] "c:Program Files (x86)ATI TechnologiesATI.ACECore-StaticCLIStart.exe" MSRun
O4 - HKLM..Run: [HP Software Update] c:Program Files (x86)HPHP Software UpdateHPWuSchd2.exe
O4 - HKLM..Run: [Norton Online Backup] C:Program Files (x86)SymantecNorton Online BackupNOBuClient.exe
O4 - HKLM..Run: [PDF Complete] C:Program Files (x86)PDF Completepdfsty.exe
O4 - HKLM..Run: [BCSSync] "C:Program Files (x86)Microsoft OfficeOffice14BCSSync.exe" /DelayServices
O4 - HKLM..Run: [Intuit SyncManager] C:Program Files (x86)Common FilesIntuitSyncIntuitSyncManager.exe startup
O4 - HKLM..Run: [SwitchBoard] C:Program Files (x86)Common FilesAdobeSwitchBoardSwitchBoard.exe
O4 - HKLM..Run: [AdobeCS5.5ServiceManager] "C:Program Files (x86)Common FilesAdobeCS5.5ServiceManagerCS5.5ServiceManager.exe" -launchedbylogin
O4 - HKLM..Run: [Adobe ARM] "C:Program Files (x86)Common FilesAdobeARM1.0AdobeARM.exe"
O4 - HKLM..Run: [Adobe Acrobat Speed Launcher] "C:Program Files (x86)AdobeAcrobat 10.0AcrobatAcrobat_sl.exe"
O4 - HKLM..Run: [Acrobat Assistant 8.0] "C:Program Files (x86)AdobeAcrobat 10.0AcrobatAcrotray.exe"
O4 - HKLM..Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:Program Files (x86)CiscoCisco AnyConnect Secure Mobility Clientvpnui.exe" -minimized
O4 - HKLM..Run: [NBAgent] "C:Program Files (x86)NeroNero 11Nero BackItUpNBAgent.exe" /WinStart
O4 - HKLM..Run: [COMODO] C:Program FilesCOMODOCOMODO GeekBuddyCLPSLA.exe
O4 - HKLM..Run: [CPA] C:Program FilesCOMODOCOMODO GeekBuddyVALA.exe
O4 - HKLM..Run: [avgnt] "C:Program Files (x86)AviraAntiVir Desktopavgnt.exe" /min
O4 - HKLM..Run: [PWRISOVM.EXE] C:Program Files (x86)PowerISOPWRISOVM.EXE -startup
O4 - HKLM..Run: [KVIrc] C:Program Files (x86)KVIrckvirc.exe
O4 - HKLM..RunOnce: [CD] C:Windowstempdragon_setup.exe /S
O4 - HKLM..RunOnce: [Malwarebytes Anti-Malware] C:Program Files (x86)Malwarebytes' Anti-Malwarembamgui.exe /install /silent
O4 - HKCU..Run: [Google Update] "C:UsersUserAppDataLocalGoogleUpdateGoogleUpdate.exe" /c
O4 - HKCU..Run: [GoToAssist Express Expert] "C:UsersUserAppDataLocalCitrixGoToAssist Express Expert363g2ax_start.exe" "/Trigger RunAtLogon"
O4 - HKCU..Run: [DAEMON Tools Pro Agent] "C:Program Files (x86)DAEMON Tools ProDTAgent.exe" -autorun
O4 - HKCU..Run: [PeerBlock] C:Program FilesPeerBlockpeerblock.exe
O4 - HKCU..Run: [mDesktop] "C:Program Files (x86)mDesktopmDesktop.exe"
O4 - HKCU..Run: [AdobeBridge] "C:Program Files (x86)AdobeAdobe Bridge CS5.1Bridge.exe" -stealth
O4 - HKCU..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun
O4 - HKCU..Run: [Skype] "C:Program Files (x86)SkypePhoneSkype.exe" /minimized /regrun
O4 - HKCU..Run: [Steam] "C:Program Files (x86)Steamsteam.exe" -silent
O4 - HKCU..Run: [LightScribe Control Panel] C:Program Files (x86)Common FilesLightScribeLightScribeControlPanel.exe -hidden
O4 - HKCU..Run: [Growl] C:Program Files (x86)Growl for WindowsGrowl.exe
O4 - HKCU..Run: [Vidalia] "C:Program Files (x86)TorAppvidalia.exe"
O4 - HKCU..Run: [ooVoo.exe] C:Program Files (x86)ooVoooovoo.exe /minimized
O4 - HKCU..Run: [uTorrent] "C:Program Files (x86)uTorrentuTorrent.exe" /MINIMIZED
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-20..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-21-1617474927-1116081613-3671628581-1005..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'QBDataServiceUser21')
O4 - HKUSS-1-5-21-1617474927-1116081613-3671628581-1005..Run: [mDesktop] "C:Program Files (x86)mDesktopmDesktop.exe" (User 'QBDataServiceUser21')
O4 - HKUSS-1-5-21-1617474927-1116081613-3671628581-1005..Run: [AdobeBridge] "C:Program Files (x86)AdobeAdobe Bridge CS5.1Bridge.exe" -stealth (User 'QBDataServiceUser21')
O4 - HKUSS-1-5-21-1617474927-1116081613-3671628581-1005..Run: [Skype] "C:Program Files (x86)SkypePhoneSkype.exe" /minimized /regrun (User 'QBDataServiceUser21')
O4 - HKUSS-1-5-21-1617474927-1116081613-3671628581-1005..Run: [Steam] "C:Program Files (x86)SteamSteam.exe" -silent (User 'QBDataServiceUser21')
O4 - HKUSS-1-5-21-1617474927-1116081613-3671628581-1005..Run: [LightScribe Control Panel] C:Program Files (x86)Common FilesLightScribeLightScribeControlPanel.exe -hidden (User 'QBDataServiceUser21')
O4 - HKUSS-1-5-21-1617474927-1116081613-3671628581-1005..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'QBDataServiceUser21')
O4 - Startup: EvernoteClipper.lnk = C:Program Files (x86)EvernoteEvernoteEvernoteClipper.exe
O4 - Startup: Growl.lnk = ?
O4 - Startup: Live Update.lnk = C:Program Files (x86)SymantecSymantec Endpoint Protection12.1.601.4699.105BinSepLiveUpdate.exe
O4 - Startup: Pandora.lnk = C:Program Files (x86)PandoraPandora.exe
O4 - Startup: Pidgin.lnk = C:Program Files (x86)Pidginpidgin.exe
O4 - Startup: Start Freenet.lnk = UserAppDataLocalFreenetfreenet.exe
O4 - Startup: SyncToy 2.1(x64).lnk = ?
O4 - Global Startup: Intuit Data Protect.lnk = C:Program Files (x86)Common FilesIntuitDataProtectIntuitDataProtect.exe
O4 - Global Startup: Privoxy.lnk = C:Program Files (x86)Privoxyprivoxy.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:Program Files (x86)Common FilesIntuitQuickBooksQBUpdateqbupdate.exe
O4 - Global Startup: QuickBooks_Standard_21.lnk = C:Program Files (x86)IntuitQuickBooks 2011QBW32.EXE
O4 - Global Startup: Rainmeter.lnk = C:Program FilesRainmeterRainmeter.exe
O8 - Extra context menu item: Add to Evernote 4.0 - res://C:Program Files (x86)EvernoteEvernoteEvernoteIE.dll/204
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~2MICROS~1Office14EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:PROGRA~2MICROS~1Office14ONBttnIE.dll/105
O9 - Extra button: @C:Program Files (x86)Windows LiveWriterWindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:Program Files (x86)Windows LiveWriterWriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:Program Files (x86)Windows LiveWriterWindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:Program Files (x86)Windows LiveWriterWriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:Program Files (x86)Microsoft OfficeOffice14ONBttnIELinkedNotes.dll
O9 - Extra button: @C:Program Files (x86)EvernoteEvernoteResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:Program Files (x86)EvernoteEvernoteEvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:Program Files (x86)EvernoteEvernoteResource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:Program Files (x86)EvernoteEvernoteEvernoteIE.dll/204 (file missing)
O10 - Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll
O10 - Unknown file in Winsock LSP: c:program files (x86)common filesmicrosoft sharedwindows livewlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.citrixonline.com
O15 - Trusted Zone: http://*.gotomanage.com
O15 - Trusted Zone: http://www.samsungsetup.com
O16 - DPF: {CC679CB8-DC4B-458B-B817-D447B3B6AC31} (Cisco AnyConnect Secure Mobility Client Web Control) -
O17 - HKLMSystemCCSServicesTcpip..{48244C80-E889-42E1-8EAF-645DA4D7458D}: NameServer =,,
O17 - HKLMSystemCCSServicesTcpip..{4B23851B-4665-4455-8BA2-DD71D630ADC9}: NameServer =,
O18 - Protocol: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:Program Files (x86)IntuitQuickBooks 2011HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~2COMMON~1SkypeSKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:Program Files (x86)Windows LivePhoto GalleryAlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:Program Files (x86)Common FilesMicrosoft SharedOFFICE14MSOXMLMF.DLL
O20 - AppInit_DLLs: C:WindowsSysWOW64guard32.dll
O23 - Service: Acunetix WVS Scheduler v8 (AcuWVSSchedulerv8) - Unknown owner - C:Program Files (x86)AcunetixWeb Vulnerability Scanner 8WVSScheduler.exe
O23 - Service: @%SystemRoot%system32Alg.exe,-112 (ALG) - Unknown owner - C:WindowsSystem32alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:Windowssystem32atiesrxx.exe (file missing)
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:Program Files (x86)AviraAntiVir Desktopsched.exe
O23 - Service: Avira Realtime Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:Program Files (x86)AviraAntiVir Desktopavguard.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:Program FilesCOMODOCOMODO GeekBuddyCLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:Program FilesCOMODOCOMODO Internet Securitycmdagent.exe
O23 - Service: CSIScanner - Prevx - C:Program FilesPrevxprevx.exe
O23 - Service: COMODO Dragon Update Service (DragonUpdater) - Unknown owner - C:Program Files (x86)ComodoDragondragon_updater.exe
O23 - Service: @%SystemRoot%system32efssvc.dll,-100 (EFS) - Unknown owner - C:WindowsSystem32lsass.exe (file missing)
O23 - Service: @%systemroot%system32fxsresm.dll,-118 (Fax) - Unknown owner - C:Windowssystem32fxssvc.exe (file missing)
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:Program FilesHewlett-PackardHP Client ServicesHPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:Program Files (x86)Hewlett-PackardSharedHPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:Program Files (x86)Hewlett-PackardSharedhpqWmiEx.exe
O23 - Service: I2P Service (i2p) - Tanuki Software, Ltd. - C:Program Files (x86)i2pI2Psvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:Program Files (x86)Common FilesLightScribeLSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:WindowsSystem32msdtc.exe (file missing)
O23 - Service: @%SystemRoot%System32netlogon.dll,-102 (Netlogon) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:Program Files (x86)PDF Completepdfsvc.exe
O23 - Service: Polipo Proxy Svc (poliproxy) - Unknown owner - c:UsersUserAppDataRoamingpolipopoli.cmd
O23 - Service: @%systemroot%system32psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: QBCFMonitorService - Intuit - C:Program Files (x86)Common FilesIntuitQuickBooksQBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:Program Files (x86)Common FilesIntuitQuickBooksFCSIntuit.QuickBooks.FCS.exe
O23 - Service: QBIDPService (QBVSS) - Intuit Inc. - C:Program Files (x86)Common FilesIntuitDataProtectQBIDPService.exe
O23 - Service: QuickBooksDB21 - Intuit, Inc. - C:PROGRA~2IntuitQUICKB~1QBDBMgrN.exe
O23 - Service: RoxioNow Service - Roxio - C:Program Files (x86)RoxioRoxioNow PlayerRNowSvc.exe
O23 - Service: @%systemroot%system32Locator.exe,-2 (RpcLocator) - Unknown owner - C:Windowssystem32locator.exe (file missing)
O23 - Service: @%SystemRoot%system32samsrv.dll,-1 (SamSs) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:Program Files (x86)SkypeUpdaterUpdater.exe
O23 - Service: @%SystemRoot%system32snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:WindowsSystem32snmptrap.exe (file missing)
O23 - Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) - Unknown owner - C:WindowsSystem32spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%system32sppsvc.exe,-101 (sppsvc) - Unknown owner - C:Windowssystem32sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:Program Files (x86)Common FilesSteamSteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:Program Files (x86)Common FilesAdobeSwitchBoardSwitchBoard.exe
O23 - Service: @%SystemRoot%system32ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:Windowssystem32UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%system32vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:Windowssystem32lsass.exe (file missing)
O23 - Service: @%SystemRoot%system32vds.exe,-100 (vds) - Unknown owner - C:WindowsSystem32vds.exe (file missing)
O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:Program Files (x86)CiscoCisco AnyConnect Secure Mobility Clientvpnagent.exe
O23 - Service: @%systemroot%system32vssvc.exe,-102 (VSS) - Unknown owner - C:Windowssystem32vssvc.exe (file missing)
O23 - Service: @%SystemRoot%system32WatWatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:Windowssystem32WatWatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%system32wbengine.exe,-104 (wbengine) - Unknown owner - C:Windowssystem32wbengine.exe (file missing)
O23 - Service: @%Systemroot%system32wbemwmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:Windowssystem32wbemWmiApSrv.exe (file missing)


This problem only started happening a couple of days ago. I haven't rebooted in about three weeks.

If at all possible, I would like to resolve this issue WITHOUT a reboot, as that can take several hours.
(I have over 1000 suspended Google Chrome tabs & over 500 Comodo tabs; reloading them is a massive chore).

Other users with the same (or similar) NIC cards from Realtek have reported issues similar to mine:
~ Wired internet keeps losing connection... - Tech Support Guy Forums
~ [Solved] Identifying network ... endless loop - config-customize - windows-7
~ windows vista - How do I resolve a looping configuration issue on my broadband modem configuration? - Super User
~ Windows 7 :: D-Link DI-524UP Router And Realtek RTL8168B/8111B Issue
~ https://social.technet.microsoft.com...e-184d9c9952a2
~ Network card problems... please help - Windows 7 Forums
~ Windows 7 intermittent internet access / local only help
~ Solved: belkin g router problems - Tech Support Guy Forums
~ Solved: !Wired internet connection problem - Tech Support Guy Forums

I will be posting this problem in several different forums in hopes that someone might be able to solve it.

Chances are, if you think this is a simple issue you've encountered before, you're not digging deep enough.

Serious responses only from people who know what they're talking about and have READ the WHOLE post, please.

The problem I'm having is that, even though I have normal download speed, my upload speed is almost non-existent. I've been using this custom built PC for about 2 years now. I'm not sure exactly when the problem started either cause for the most part, websites and programs were working (except for the few that required an upload speed like DropBox) and it wasn't until a couple of days ago when I ran speed tests through different websites (speedtest.net, speedof.me, etc.) that I noticed they practically stopped when trying to measure my upload speed (if I leave them long enough, they eventually return with a really low number of just a few Kilobits per second). Although I think the problem couldn't have started any longer than a week ago.

(From Speedtest.net after about 8-10 minutes of waiting.)

Here's the important info about my PC (if there's anything else I need to clarify just tell me):

-Asus P8P67 LE Motherboard (which has a Realtek 8111E Gigabit LAN Controller)
-MSI R5770 Hawk (pretty much an overclocked ATI Radeon 5770)
-Intel core i7 2600K
-3 Hard Drives (C:1TB, D:500GB, E:500GB) (Drive E was just reformatted yesterday)
-Windows 7 64-bit (with Microsoft Security Essentials as my anti-virus)
-SMCWGBR14-N Router (connected to my PC through LAN)

Now here comes the baffling part. I've tried a lot of things to fix it and checked all I can for the cause of the problem and I haven't gotten anything conclusive, but here's a synopsis:

-Other computers behind the same router (wireless and wired, Mac and Windows) are not affected by this problem. They get normal download and upload speeds.
-Bypassing the router entirely, by connecting it straight from my modem to my PC, makes no difference. I still get normal download, but negligible upload.
-Running msconfig and disabling all start up items and services made no difference.
-Starting up in Safe Mode has the same problem as well (at this point I thought the problem was hardware until I tried the next one).
-Running Ubuntu 12.10 through the DVD and running a speed test gives me normal behavior. I get an upload speed of about 5-6Mb/s (so hardware or connection are not the problem).
-Updating Microsoft Security Essentials and checking the entirety of all 3 drives turned up nothing.
-Checking all 3 drives with Malwarebytes turned up nothing as well (just a few false positives, but they're stuff I've had for months and they've never caused problems).
-Deleting the network driver (through Device Manager) and letting Windows reinstall it didn't change anything.
-Deleting recently installed programs and a few others I suspected might interfere with the network (Java, Tunngle, Flash) didn't work either.
-Reinstalling Windows 7 (moving my old stuff to windows.old, but a clean install otherwise) and running the motherboard's install DVD to get the network driver still showed the problem when I first tried it (without updating Windows 7 or the network driver).
-Updating the network driver to the newest one offered by Realtek showed no difference as well.
-Trying to update this new installation of Windows 7 gives me an error (I suspect it's because Windows is having trouble uploading my info and quits before finishing).

-I tried running Ubuntu again through the DVD after all this and everything still works fine there.

I am at my wit's end here, I don't know what else to try. Any help is greatly appreciated.

I want to be able to access the files on my external drive from my Android tablet. I have shared the external drive, and it does show up on my tablet, but when I open it on the tablet only one folder appears (and there are many folders and files on it), and when I open that one folder, only one sub-folder appears (and again there are many folders and files within that one). It's not the tablet, because it does access and display/play the things that do show up. I have shared the entire root drive and also shared the one sub-folder that shows up. I have tried with and without inheriting permissions from parent, I have checked permissions for 'everyone', I have restarted the computer, I have turned off the firewall, but nothing works. I can't understand why only one folder shows up on the tablet. The wireless router shows that the tablet is connected to the network. The PC is wired to the router and the tablet sees the PC as a server. The connection must be OK because the PC and the external drive and ONE folder (and a sub-folder) DO show up on the tablet. It has to be something with the sharing or permissions but I can't find the problem.


Hardware setup:

Dell Studio 1558 laptop, Windows 7 Home Premium, Service Pack 1, 64-bit O/S, Intel Core i3Linksys E1200 wireless routerComcast cable modem (by Motorola)

After functioning on my home WLAN for over a year, my Dell Studio laptop suddenly refused to connect to the internet:

Via the WLANVia an ethernet cable connected to a wired port on the Linksys routerVia an ethernet cable connected directly to the Comcast cable modem

Initially the error displayed by "Troubleshoot problems" was: "DNS server not responding".

Now, after all my troubleshooting efforts, the displayed error is: "The connection between your access point, router, or cable modem and the Internet is broken"

All the following devices function normally on the WLAN:

Dell Latitude laptop, Win XP SP3Toshiba Satellite, Win Vista Home Premium SP2iPhone 4 (two of them)iPad 2

Other than installing Windows updates a few days before, I had not made any changes to this laptop or to my WLAN (at least none that I can think of)

I have done the following in an attempt to troubleshoot:

Searched this forum (tried most of the suggestions in the "DNS server not responding?" thread)Rebooted the PC, modem, and router (multiple times, in different sequences)Updated to the latest drivers for the DW1501 Wirelss-N WLAN Half-Mini Card to to the latest drivers for the Realtek PCIe GBE Familyh Controller to 7.61.612.2012Used "Device Manager" to uninstall both of the above, then re-added using "Scan for hardware changes"Tried to connect on a public AT&T WiFi networkInstalled a USB WiFi adapterTurned on SSID broadcastTurned off MAC filteringTurned off the McAfee firewallRan "Troubleshoot problems" after most of the above changesRebooted after most of the above changesConfirmed that "Internet Protocol Version 4 (TCP/IPv4) Properties" was set to:- Obtain an IP address automatically- Obtain DNS server address automaticallyTried manually setting the DNS server to

I have NOT yet attempted to reinstall Windows or "restore to an earlier point in time" (not sure how to One of the threads suggests this worked, but I'll admit to being nervous about trying it!!

An suggestions for other troubleshooting would be greatly appreciated! Thanks in advance.

My machine is dual boot Win 7 x32 and Linux. I'm using a wired Broadcom 400x integrated NIC with a Motorla cable modem. I've been using this setup of about 5 months with Win7.

There is only one computer connected and I have no wireless/router. In the middle of surfing on the Win OS, my connection dropped and the computer froze up, forcing me to do a cold boot.
When rebooting to windows, I got a red X in the sys tray. No Local area connection, no network connectivity.

I booted again, into Linux this time, and it all works fine, leading me to believe this is a software issue for sure. I also downloaded and ran the broadcom diagnostic utility for my NIC and all the tests passed.

The "Network and Sharing" screen shows no connection, (just diagram of computerXGlobe) but the properties screen in the device manager shows it's connected with no problem, other than 0 packets transferred. It also reports no problem with the driver, but I re-installed it anyway, using the latest available.

Most mysterious of all is that running ipconfig/all doesn't show the card at all. It's completely missing. (see below) The only thing it returns is the Teredo Tunneling Pseudo Interface and a 6to4 adapter. Both are reported "Media Disconnected" and neither has a DNS suffix, IP address or Default Gateway listed. Nor do either of these show up in the Device manager under network adapters.

The property screen that comes up when you right-click the Local Area Connection on the "Network and Sharing" screen and double click the IPV4 line returns the message "Windows couldn't automatically bind the IP protocol stack to the network adapter".
IPV4 and IPV6 show no connectivity. Looking through the event log at the time of the crash confirms the problem (see below).
That's the best and only hint I've gotten so far as to what is going wrong, but I can't find a clue of how to correct it.

The network troubleshooter acts like it is resolving the problem but is useless in the end and just reports that my network card is "experiencing problems"....Duh!

This is what I've done so far, (not necessarily in this order):

Ran Farbar (shows no connection to net, but localhost, Yahoo and Google accessible, see log below)
Installed newest drivers I could find.
Power off/on the modem and rebooted (warm and cold) multiple times.
Ran a sfc /scannow
Did full virus and malware scans
Reset winsock
Reset IPV4 and IPV6 TCP/IP stacks to installation defaults
Cleared and registered DNS cache
Release and renew current IP address
Checked Hosts file for any strange entries.
Checked all services and process lists for any remnants of any possibly interfering process.
Repeatedly boot into safe mode with network connectivity.
Uninstalled network card in device manager and reboot, cold and warm.
Unchecked IPV6 and both topographical protocols, one at a time, and rebooted after each change.
Uninstalled AVG, Comodo Firewall, Open VPN and Wireshark, all of which were present for a week or more when everything was running just fine.
Spit, cursed, rendered my clothes and tore at my hair.
Spent 17 hours on google trying to figure this out. (Running Linux)

PLEASE!!! If anyone has any idea what's going on here, please chime in. I have wore out my google finger and have not found anything like what I'm experiencing here. At least most people get something reported in their ipconfig window.
I can't use a system restore because, evidently, the VSS shadow service has been turned off lately.

In the event log, there are references to the "RootCauseGUID. I Found 3 instances of them under the same sub-key in the registry. PC-Tools reports them as having/being invalid D-Values of 2 bytes.
The "RepairGUID"s don't exist at all in the registry. Is there any significance to this, or to the mention of "70 seconds Required"? If I didn't know better, I'd think this could be fixed in 70 seconds by editing these 2 invalid "RootCauseGUID"s.

Anyway, here are the results of some of the logs, etc. that I have generated. I desperately need to get this fixed. I can't do a restore because my VSS was disabled. I can't even do a re-install because the Mickey Mouse outfit I bought this machine from never gave me a disc or any way to reinstall it. All I have is a 6 month old img. file iif worse comes to worse.

BTW, I had been running AVG AV and Comodo FW for a month before this happened. I uninstalled them and scoured the computer for any remaning remnants. I still suspect they may have changed something in the registry that "stuck" when it crashed. But that's 100% speculation.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:UsersUser>ipconfig /all (Yeah, that's ALL!!)

Windows IP Configuration

Host Name . . . . . . . . . . . . : User-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Farbar Service Scanner Version: 01-03-2012
Ran by User (administrator) on 12-04-2012 at 10:03:37
Running from "C:UsersUserDesktop"
Microsoft Windows 7 Professional Service Pack 1 (X86)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.

Windows Update:

File Check:
C:Windowssystem32nsisvc.dll => MD5 is legit
C:Windowssystem32Driversnsiproxy.sys => MD5 is legit
C:Windowssystem32dhcpcore.dll => MD5 is legit
C:Windowssystem32Driversafd.sys => MD5 is legit
C:Windowssystem32Driverstdx.sys => MD5 is legit
C:Windowssystem32Driverstcpip.sys => MD5 is legit
C:Windowssystem32dnsrslvr.dll => MD5 is legit
C:Windowssystem32wuaueng.dll => MD5 is legit
C:Windowssystem32qmgr.dll => MD5 is legit
C:Windowssystem32es.dll => MD5 is legit
C:Windowssystem32cryptsvc.dll => MD5 is legit
C:Windowssystem32svchost.exe => MD5 is legit
C:Windowssystem32rpcss.dll => MD5 is legit

**** End of log ****


Last, but not least, the Event ID 4000 from the event viewer

[ Name] Microsoft-Windows-Diagnostics-Networking
[ Guid] {36C23E18-0E66-11D9-BBEB-505054503030}

EventID 4000
Version 1
Level 4
Task 4
Opcode 0
Keywords 0x4000400000000001

- TimeCreated
[ SystemTime] 2012-04-12T01:52:23.662353000Z

EventRecordID 3923908

- Correlation
[ ActivityID] {2FD171E5-DC3B-47BE-8465-CF94C0BE1DC9}

- Execution
[ ProcessID] 1692
[ ThreadID] 1716

Channel System

Computer User-PC
- Security
[ UserID] S-1-5-19

- EventData

RootCause There might be a problem with the driver for the Local Area Connection adapter Windows couldn't automatically bind the IP protocol stack to the network adapter.
RootCauseGUID {46EC1E49-CA70-4561-9AB7-009F6B1B3709}
RepairOption Set up the 'Local Area Connection' adapter Set up the network adapter to communicate with this network. This ensures that both Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version 6 (TCP/IPv6) can be used on the network adapter.
RepairGUID {4406F2CC-9CBD-4098-A03A-E5C9810E4895}
SecondsRequired 70
SIDTypeRequired 37
HelperClassName NdisHC
InterfaceDesc Local Area Connection
InterfaceGUID {E87B74C6-1D82-41F3-A792-3CA9360CB0A6}


Can someone help me connect to my other PC through WORKGROUP?

I've done turning on the network discovery, file and printer sharing, sharing so anyone with network access can read and write..., & password protect.

Here's a zip file, if you think you know it you can check it

Johzen Attached Files problem1.zip (132.9 KB, 89 views) Last edited by Johzen; 05-05-2011 at 05:36 AM. Share Share this post on Digg Del.icio.us Technorati Twitter
Reply With Quote .postbitlegacy .postfoot .textcontrols a.post_info_button, .postbit .postfoot .textcontrols a.post_info_button { background: url(/images/post_infobox.png) no-repeat transparent left; padding-left: 20px; } .postbitlegacy .postfoot .textcontrols a.post_info_button:hover, .postbit .postfoot .textcontrols a.post_info_button:hover { background: url(/images/post_infobox-hover.png) no-repeat transparent left;   JavaScript must be enabled 05-05-2011 #2 Basher Senior Member Enjoys Windows 7 Forums  

So I have a PC, and have had it since June last year. But around September I suppose, I don't remember, anyway, I have been experiencing a problem that is really annoying me. If I turn my PC on, let it start up and then turn on my TV (I have no monitor yet) after start up, it should run and start fine. But if I plug in a HDMI cable and turn it on, or turn my TV on at the same time, or before, then the PC starts up but, here's the problem: It starts up fine at the desktop, but then the icons blink and the image turns into the default white paper, my mouse works fine but if I click then it freezes, if I hover my mouse over the task bar then the loading symbol shows up and if I click, again it freezes. I have been turning it off by holding the switch as the system just stops responding. However, I found the emergency reset button - I don't know how damaged my PC is already from all of this. I'm pretty certain this is a problem regarding the HDMI or a video card driver, I really need help and haven't found this problem with my description.

My specs:

Windows 7 64-bit
Intel Core i7 3770K CPU 3.50GHz
Nvidia GeForce GTX 680 by Palit

If you need any more spec tell me, and to anyone that answers this thank you. I really need it.

I am using window 7 and I tried to upgrade my microsoft office 2007 to 2013. Dont know why since I installed Microsoft office 2013, my PC only can turned on in safe mode, I cant turn on in normal boot anymore.When I tried to run or uninstall Microsoft office, the error message showedBlockquoteThe Windows Installer service could not be accessed. Contact your support personnel to verify that the windows Installer service is properly registered.BlockquoteThen I search online, someone said we can change configuration in msconfig.exe . So I tried to do so the setting like >> How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows VistaAfter my next reboot, my PC just like dead and I cant boot the PC anymore.Any idea??

Hi I have a query regarding my Toshiba Satellite A500

OS: Windows 7 premium
Processor: Intel core i5
Ram: 6 G

Recently whenever I try to play a music/movie file I will often get distorted sounds. Sometimes the files play better and at other times it seems like the ram breaks down . Also I noticed that the movie files seem to 'lag' whenever the sound got distorted. Initally I thought that the speakers were at fault so I plugged in some earphones but I still heard the same distorted sounds. This problem also extends to when I am playing games and generally whenever a sound needs to be played.

Furthermore i noticed that when i turn off the internet connection the sound is perfect

What's going on? (

I have virus/spyware scanned my pc, defragged and even gone as far as to format and reinstall everything, but the problem still exists.
Furthermore, i noticed that the problem fixes when I close the internet connection...

Any suggestions would be greatly appreciated.

I seem to have encountered lots of problems with my new Netbook PC, featuring Windows 7 Home Professional OS. For example, I can't shut the system down unless I turn the power switch on. Sometimes, I get a system malfunction screen and I need to shut it down. I went to a Windows Repair website, but most of the free repair sites aren't free at all. I need some sites that both free and easy to follow instructions(even if I have to print them out).

I bought this about a year ago, an APC battery backup surge protection, 350 es. Now I'm having problems with it. I get frequent power surges that when it does happen I can here a click in the battery backup. This happens when the PC is on or off. When PC is off and this happens and I turn my PC on I lose my internet connection but retain my local network connection. Yet with my second router in place, a wireless, the other desktops that are wired have internet connection as well as any laptops I have. Just my main PC with the wired router connected to it, loses internet connection. The only way I found to resolve this problem is to turn power off on battery back up and turn it back on after a 30 second count and that restores connection. I could get know help from APC because they don't make it any more and the warranty has expired and if I want them to look at it I have to ship it to them. I have also reconfigured my router and that seemed to help for awhile and then a month later it went back to the same thing. Surge, click and loose connection. Any body have any idea what the problem is. In the mean time I have swapped out my battery backup with a straight up surge protection device from my local walmart at $44, the best one they had and it was cheaper than best buy. Since the switch I have yet to incur said problem. I'm just wondering if the battery backup is bad/faulty.

Chrome operating system (OS) will be able to run applications from other operating systems, such as Microsoft Windows. The procedure is a relatively simple technical solution, though one which has practical limitations.

The Chrome operating system, which has been released in a form developers can experiment with works in a different way than most web browsers. It's designed to run when the computer is online and is, to a major extent, a souped-up version of Google's Chrome web browser.

Chrome OS Goes Easy on Old PCs

Instead of standalone applications on the computer, most icons link to online editions of programs. This is referred to as cloud computing. It will ship with links to Google-produced apps such as Gmail and Google Docs but third-party online apps can be added.

This has two main advantages on the system: one is that much of the processing work is carried out on super computers (such as Google's web servers) rather than the computer itself, making it appear seamless to run applications. The other advantage is that the applications themselves, and the user data such as saved files, are stored online. That means Chrome OS can work on low-cost computers which don't need a hard drive to store data.

There are two major disadvantages with this form of centralized computing, however. The first is that you would need a constant Internet connection to perform almost any function. The second is that Chrome OS users are limited to running only those applications which are available online. That rules out many Windows applications, as the majority of MS Windows applications are designed to run on a dedicated system. This could in turn deter potential users from switching to Chrome.

A Partial Solution: Chromoting

It's now emerged, though, that Chrome OS will feature a way around part of this problem. A Google software engineer has revealed a feature, unofficially dubbed "Chromoting," which will reportedly "enable you to access legacy PC applications right within the browser." Once again, however, you would require an Internet connection for this functionality to exist.

Though no other technical details are available, it seems most likely it would mean the system has a remote access feature built-in that allows you to access your home PC. This would mean that users would have to leave their Windows PC switched on, set up a sharing option, and then access it directly through their Chrome computer. Any data they saved would be on the Windows PC itself.

Drawbacks of Chromoting

While chromoting may work for some, it won't be viable for everyone. For example, it may be an issue for those who don't own a secondary PC and/or who want MS Windows apps natively.

There would also likely be some licensing issues with the developers of the Windows applications wanting a fee for remote access. It's not known who would bear those costs.

Another issue would be that if the Windows PC became completely frozen or locked up, somebody using Chrome OS on the move would be unable to physically reset it if it stopped responding to keyboard and mouse commands.

Source: http://www.infopackets.com/news/business/google/2010/20100616_google_operating_system_to_run_windows_apps.htm

I have a very strange problem that I have googled and reworded and googled some more, but to no avail. The only thing I can think of now is to ask for help from others. Now, I'm no novice to computers, and I'm certainly no novice to researching a problem, but sometimes the solution just isn't out there in the open.

What I'm trying to do:
Patch the files necessary to enable Third-Party Themes for Windows 7 64-bit

I was able to do this just fine with Uxtheme Multi-Patcher for SP1 on my current PC Build with a different motherboard that I have since replaced with a new one. Ever since installing the new Motherboard, I have been unable to patch all of the files.

System Specs:
Core i7 3770K @stock 3.5Ghz CPU
MSI Z77A-GD65 Gaming Motherboard
Sapphire HD7970 Ghz Edition 3GB Graphics Card
Corsair AX850 PSU
Samsung 840 Pro 128GB SSD
WD 1TB Caviar Black HDD

For the sake of information, the previous Motherboard I had (when the patching program worked just fine) was a Gigabyte GA-Z77X-UD3H - it was returned, because the USB 3.0 Controller was janky and turning on and off randomly (an apparently common issue with said motherboard)

Here's all the things I have tried so far:
Uxtheme Multi-Patcher for SP1
Apparently 64 bit Windows 7 needs all six files patched. Well, the x64 Uxtheme Multi-patcher works just fine, patches my files. But the x86 patcher doesn't recognize the themeservice.dll and it's greyed out (it won't patch it). So, this solution did not work.

Uxtheme Multi-Patcher 8.0
This also didn't work, I'm assuming for the same reason as above. the x86 Themeservice.dll could not be patched

First, ran system file checker (sfc /scannow in elevated command prompt) and it fixed the patched files, then installed this. The "Unsigned Themes" service runs, but doesn't allow me to apply third party themes.

I have also tried starting fresh and installing windows 7 x64 again, and running the patcher first thing after install, to see if another program was preventing it from happening. x86 patcher STILL does not recognize Themeservice.dll and won't patch it. I have reinstalled Windows many times over, and the problem still persists, which is the most mind-****ing thing in the world to me...

As a final hurrah, I have attempted to find the patched files for the x64 and x86 theme files, but found none. Any links I found to downloads were dead ends, having long since been deleted, years ago.

The only solution I can think of is acquiring the PATCHED theme files and manually switching them out for the originals, something I'm fully capable of doing. The only problem is, I cannot for the life of me find them.

If someone could please share their patched dll's, (there should be 6, according to the Uxtheme Multi-Patcher) I think that's my only solution at this point. If you have any other suggestions, PLEASE let me know! I am literally confounded by this issue and DO NOT KNOW how to proceed further.

March 12, 2010

Microsoft confirmed today that security update for its Excel Spreadsheet had turned English text in an important Windows tool into Chinese. The admission was the second in the past two days from Microsoft's Office team of a gaffe involving a recent security update.

Fridays announcement involved the seven-patch update Microsoft shipped out on Tuesday for Excel. "We have received reports from some of our Excel 2003 and Excel 2002 customers that after installing update KB978471 or KB978474, they are seeing non-English text in the "Add or Remove Programs" tool Windows XP or the View (Vista, Windows 7), Microsoft said in an entry published early today on the "Office Sustaining Engineering" blog.

The two updates Microsoft referenced KB978471 and KB978474, were the patch collections for Excel 2002 and Excel 2003, respectively.

According to Microsoft, the patches are displayed in "Add or Remove Programs" in simplified Chinese rather than the intended English. "If English text..... is a requirement, there is a two part workaround available," said Microsoft as it told users to first uninstall Tuesday's Excel update, then download and install a revamped version.

Todays snafu wasn't as serious as the one Microsoft acknowledged Thursday, also on the Office Blog. Yesterday, the company confirmed that a February 9th non-essential hot fix that added support for Net 4.0 to Office 2007 caused the suites programs to crash when they were run on Windows Server 2008 R2 or Windows Server 2008 with Terminal Services. Some users claimed that the update also made Internet Explorer 8 (IE8) crash when working with Share Point 2007. Microsoft yanked the hot fix- which was served in limited fashion last month and then more widely via Microsoft Update starting last Tuesday- and replaced it with another that corrected the crash problem. The crash making Hot fix was also pulled Thursday from Windows Server Update Services (Wsus), the patch management system that many businesses use to distribute security and other fixes to company PC's.

Microsoft has had a string of update problems this year, the most widely reported a February patch for a 17 year old vulnerability that caused computers to lock up and display the dreaded "Blue Screen Of Death" error message. Microsoft withdrew the update within two days, and later said that only PC's infected with "Root-kit" had been affected.

Hi everyone,

I am running Windows XP Professional SP1 on a PCChips M848ALU
supporting my AMD Athlon XP 2500+ oc'ed to 2200MHz with 256Mb of
DDR400 RAM. The CPU has been overclocked, but the following problem
remains when even I have it at stock 166MHz with the RAM in sync, or
when I have it at stock 166MHz with the RAM at 200MHZ using a 5:6
CPU:RAM Ratio in the BIOS.

The thing is, I am receiving 3-4 pairs of "Machine check" and "Machine
check: regs" information events in my Event Viewer at every cold boot
(ie Shutdown.. Turn on again). This also occurs on my parents' Athlon
2000+ (stock) with 512MB of RAM (32MB Shared graphics), but they tend
to only get 2-3 pairs of these events.

Although I am aware that this could easily be ignored as my PC seems
to start up fast and shut down fast, I'm super paranoid and still wish
to know why I get it. I have not tried doing a clean install to see if
it will still be there, as I have just got XP the way I like it, and
installing takes ages on my PC.

Again, I am not saying these are problems, I would just appreciate if
someone much more knowledgable than me could definitively tell me
that! I've read that they're part of WPA, that they occur on AMD procs
only (because of some Intel-specific architecture), that they happen
on every PC, but I can't vouch for these!

I know that some people on this group are very clever and certainly
know their stuff. I hope you might know if I have something to worry
about or not, or if I've managed to duff up another installation!
Thanks in advance guys & gals!



I am running Windows XP SP1. I installed Belkin Wireless Desktop PCI
Adapter. The problem is that, everytime I login to Windows XP, my
computer connects to wireless network. But, I would like to manually
turn on the wireless connection after I login, since sometimes I
do not need to connect to internet. I called the Belkin customer
support, but he told me it is not possible. I have difficuilty
believing that. I turned on the Wireless Zero Configuration
service on and off, but it did not help. Belkin utility has a radio
option that I can disable but then I need to do this everytime
before I shutdown the PC. I will really appreciate any pointers.


These words below are mine.I created them,I wrote them.Even though Engel
uses them nearly everywhere.I just do not like somebody to copy and paste
them,to use them fully because these words are NOT created by him. I am angry.

I just post to everybody know and understand who these words belongs to.
They belongs to me...:-)

And a question :
Is there a way to stop and prevent him from coping these words fully ?!


Follow them carefully and step-by-step.
All cleaning actions should be done
without internet connection

1. Download the necessary software

@ SpyBot Search and Destroy

@ Ad-Aware SE Personal

@ Microsoft Antispyware (only for genuie Windows versions)

@ CWShredder

@ Antivirus software (if you still do not have)

Panda Titanium 2005

If you are non-XP user and still do not have firewall,
you should get free one from he

There are some malwares that can destroy the internet connection
when you try to remove them.That's why you may get that program
that could restore your internet connection.
I haven't tried it but lots of people like them.

Win Sock XP Fix

2. Create a back-up of all your critical information
This is just an option.
You should check it for viruses later.

3. Run a Firewall

Windows XP
has integrated firewall -
Internet Connection Firewall (ICF) for SP1 and
Windows Firewall (WF) for SP2

Windows versions different from XP
They do not have integrated firewall ,they have to use software firewall.

!!! Use only 1 firewall !!!

4. Windows Updates
Connect to internet and
download all the security updates - Critical updates with Express install.

Start - Windows Updates

5. Install and Update

SpyBot Search and Destroy
Ad-Aware SE Personal
Microsoft Antispyware

6. Delete all the Internet Explorer's temporary stuff

Start - Settings- Control Panel - Internet Options

There ,on the General Tab you will see where you can delete
internet temporary files
Delete them all.

7. Delete all Temporary files

| Windows XP users (all new versions) |

The path is :
C:Documents and SettingsUSERLocal SettingsTemp
Delete all files from this folder
and also

| Windows 98 users (all old versions) |

The path is :

8. Remove any unwanted programs

Boot in Safe Mode (see how below)
Then ,in Safe Mode, Start - Settings – Control Panel – Add /Remove programs
See if you have any unknown /unwanted software
installed- toolbars and/or known spy programs.
Remove them with the REMOVE button.
Also check for tracks of these programs in
C:Program files and delete,if any.
Then restart with booting in Normal Mode .

9. Run Disc Clean up

Start - Programs - Accessories - System Tools - Disc Cleanup

Make sure you have checked :
Downloaded program files
Temporary Internet files
Temporary files
Recycle bin
Web Client/Publisher content

10. Remove viruses /worms /trojan horses

@ Scan with Microsoft Windows Malicious Software removal tool


@ Scan with

Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms


@ Install the antivirus software

Boot in Safe Mode and install the antivirus software
In Safe Mode,because there are viruses
that have the ability to damage an antivirus while installing it

How to boot your computer in Safe Mode

Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

(If you are XP user ,find more about Safe Mode
in Help and Support Center ; Start-Help and Suport)

@ Update the antivirus and scan with it

Boot in Normal Mode and update it.
Make sure you have all functions ON
(scanning all files,heuristic,disinfect,scanning for other threats...)

Perform a full scan in Normal Mode first
Then boot in Safe Mode and also perform a scan

@ While still in Safe Mode,scan with these

SpyBot S&D
Ad-Aware SE Personal
Microsoft Antispyware

and remove the junk
!!! They must have already been updated !!!

When the scan is finished,
DO NOT restart ,if you have Win XP or ME

System Restore (for XP and ME only)

Because of the fact malware is a program,
System Restore also stores all malware tracks and when restarting,it can
replicate some infected system stuff and the malware will be back !!!
So you need to delete all the restore points before restarting :

Right click on My Computer-Properties-System Restore
Check Turn off system restore.Click OK

Restart the in Normal mode.

11. For better performance ,it is advisable to check your hard drives for
Open My computer .
Then right click on the hard drive you want to check - Properties - Tools
In the error-checking area ,click "Check now" to start the process.

At the end (when the system is malware-free)
again Right click on My computer-Properties-System Restore
Uncheck Turn off system restore ,so you'll have your Restore function ON.

After these,your computer should be clean !
If you do not understand something,you can post again and ask for
If the instructions seems difficult to you,you can take your computer to
a computer store where IT specialist would help you wipe out the junk!
Don't be shame.

--- Useful pages ---

different kinds of free or trial security software.

Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
Panda Platininum Internet Security 2005 awarded with many prizes

http://www.pandasoftware.com/protected/tips.htm ;
useful tips for protecting computers

Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms

Trend-Micro free online scanner HouseCall where you can scan for
Viruses and Spywares and clean them. CWShredder is also available here

Kaspersky free online scanner
and checker for suspicious files.If you have issues with suspicious
file,here is the right place!

Send F-prot AV suspicious files for fast analyze and and it is all for FREE

Microsoft Windows Malware Removal Tool

Microsoft MVP Charlie Russel's article about Dealing with malware
Really good and detailed

Free Microsoft support and suggestions (for genuie clients)

Now ,when you have cleaned your computer,you need to think about your
suggests 3 + 1 general steps how to protect
your PC and the infomation stored on it,
your privacy and your family
1.Use an internet firewall
2.Enable Automatic Updates for your PC
3.Use an antivirus software
4.Use antispyware software

Goto http://www.microsoft.com/athome/security and learn more
Check the Security Essentials for your OS and also have a look at all

" Let's beat malware black and blue"
" No new epidemic of all kind of malware - Panda TruPrevent"


When you first turn on your computer
it is adviseable to first have a look at its setings.

** If you use Windows XP **

1 .Create as many computer accouts as you need

If your computer is going to be used from more than one person
(family members,friends,colleagues ,etc...) ,
make others limited users and you - Administrator
So that you'll have full control of the PC,but they would only be
able to change their files and few settings only !

If you are a parent and would like your children to access the internet,
create the limited user accounts.More about the parental control below

!!! Windows XP has hidden built-in administartor account
accessable and visible only in Safe Mode.
Get into Safe Mode and password protect it.
In Safe Mode,goto Control Panel -User accounts and click on the name
of that hidden account,called Administrator !!!

| How to boot your computer in Safe Mode |

Do this by repeatedly typing F8 while Windows is starting before
Windows logo appears.
Then you'll open the BIOS menu where you can choose to boot
the hard drive in SAFE MODE

(If you are XP user ,find more about Safe Mode
in Help and Support Center ; Start-Help and Suport)

2. Password-protect your account and your files

Make strong password,
with numbers,letters and at least one special character
Start - Settings - Control Panel - User accounts

When you decide to password protect your account,
after creting a password Windows should ask you if you want
to protect your files also.Click YES

Click on the folder you want to password-protect-Properties
Click on Sharing tab -Make this folder private

** All Windows Versions **

Start - Settings - Control Panel
or My computer -Control Panel

3. Have a look at

Display settings
Date and time Settings
Mouse and Keyboard settings
Power Options
Regional and language settings
Sound settings
Start Menu Settings

4. I do not recommend any user to install programs like

WinAmp ,Real Player
or WinZip (in Win XP )
Because of the fact Windows has integrated Windows Media Player ( 2 versions)
plus (Zip archiver in XP ) ,it is pointless to install such programs

5. Do install programs like

Adobe Reader / Acrobat because it is useful and with it
you can read PDF files which become more wide-spread everyday

6. If you do not have Microsoft Office

1. Open Office

2.Microsoft Word viewer / Excel viewer / Power Point viewer
http://www.microsoft.com ; ,click on Office

Open Office is free as well as Microsoft viewers.
Open Office is not as good as MS Office but would do the basics


1. After you go on-line,upgrade to the newest Service Pack available for
your OS .
Learn more about the SP in Microsoft web-site and read the preparation steps !

2. Also download all critical updates with Express install.

I recommend you to use only Internet Explorer as an internet browser
as well as Outlook Express for your mail program
Many people may think them as not as secure as other but that is not true.


Internet is useful for everybody and even for the children
They can search information for school project,listen to music,play on-line
and even talk to friends
But it is even dangerous
What I recommend is to talk to your child/children and to explain them about
the activities they don't have to do while online

Then,do not trust your children fully.Install a good software/s/ to help
protect your PC and your family's privacy

1. Create your children limited user accounts in Windows XP

So they will have their own My documents folder
but will not be able to access PC settings
Limited users can download everything but cannot install anything
,so they cannot install any spyware/virus in the family's computer.

Children limited account should NOT be password-protected !!!

Parent administartor account should be password-protected !!!

2. Turn on Internet Explorer's Content Advisor

It would help your children not to open pornographic pages
and pages with bad content
Start- Settings - Control Panel - Internet Options - Content tab
and then enable it and check the settings

2.1 MSN toolbar
This toolbar become more useful everyday
It has either pop-up blocker and also Anti-Phising filter
Recently Microsoft had established this Anti-phishing filter
as an add-in for the Toolbar
http://toolbar.msn.com to get the toolbar
http://toolbar.msn.com ; click on Add-ins and search for the Anti-Phishing

Antiphishing would help to protect your family from online fraud

3. Microsoft has made a component to help protect a computer
that is used by many people.It prevents limited users from access to
^chosen by the admin user^ programs and files and also prevent them
from downloading files and other things
It is easy to use and can be configured to meet everybody's needs
It is called Share access tool


/example : A parent with Administrator rights can prevent a children
with limited account to use a chat program or download a new one /

4. When a child uses the internet ,
the computer should have an antivirus software ON + firewall always ON

Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
Panda Platininum Internet Security 2005

Please,go through the additional steps below.............


Microsoft suggest 3 +1 steps general steps to help protecting your
computer.Here they are plus some additional !

1. Firewall ON

It is very important to know that you REALLY SHOULD
use only one firewall (to prevent software conflict ) !!!

Firewall is a protective barrier between your PC and the outside world.
It protects you from hackers and other intruders from gaining
remote access to your PC and also from viruses and network worms (like
It also makes your PC invisiable for hacker softwares and
even if hackers find your PC it will block the attack.
Firewalls scans all your incoming (or outgoing) traffic and
immediately block it if it is unsolicated.

** Windows XP **

has integrated firewall -
Internet Connection Firewall (ICF) for SP1 and
Windows Firewall (WF) for SP2

Windows Firewall (for SP 2)
is full firewall ,suitable for all kind of users and connections.
Windows Firewall is designed especially for home users with
not very big computer literacy and that's why it works almost
automatically,asks rarely !

When using it,check the Exception list .
If you are home user and do not want to play network games,exchange files
over chat
or you are connected to internet via none/less secure server, you can check
" Don't allow exception "
This guarantees you maximum protection!

Start - Settings - Contol Panel - Windows Firewall .See its settings.

Users with no Service Pack or with SP 1 you should upgrade to SP 2
because ICF is partial firewall made for direct internet connection only

** Windows versions different from XP **

They do not have integrated firewall and they are not protected
from hackers and intruders,network viruses and etc.
They MUST use software firewall.So choose one firewall

You may get Zone Alarm personal (free) from :

2. Windows Updates ON

Windows Updates can protect your PC from different OS vulnerabilities and
security threats.

** Windows XP and ME **

| Critical updates |

Automatic Updates ON
Right click on My computer - Properties - Automatic Updates -
Download updates automatically but let me choose when to install them

** Different form XP and ME **

| Critical updates |

Automatic updates are not offered
Manually download critical updates
Start – Windows Update or http://windowsupdate.microsoft.com

** All Windows Versions **

| Optional updates |

Because of the fact Automatic updates downloads only critical updates (they
are the most important),
regularly visit http://windowsupdate.microsoft.com
and download some of the optional software and hardware updates available.

3. Virus Protection ON

Antivirus Software can protect you from viruses,worms,trojans and other
security threats

Always use the latest version of your program and update it at least every two days.
The more often you update it ,the higher protection for new threats you have.

Make sure it has real-time scanner which is enabled

Make sure all security settings are turned ON

(e.g. scanning All files,scanning compressed files,mail scanning,
disinfecting, heuristic scan,behaviour analyze
or detecting spyware,hacking tools, jokes and so on…..)

Use only 1 av software .More than one may cause your PC
problems because of the permanent protection ! ! !

Other : List with all Microsoft Anti-virus partners


1. Spyware protection ON

Spybot Search & Destroy

Ad-Aware SE Personal

Microsoft Antispyware

These 3 programs(all free) are the most famous
in the world and ,of course,are the best.
Using two of them guarantees you very ,very good protection !

Microsoft Antispyware is the only one from these above that has
real-time protection,which is very important for dealing with spy junk

2. Manage your Internet Settings

Start-Settings-Contol Panel-Internet Options

| On the General tab |
Delete all temporary internet files,cookies,history ( often do this)

| On the Security tab |
Make sure the Internet level is Medium.Check other levels

| On the Privacy tab |
Make sure the level is Medium High.

| On the Content tab |
Goto Auto complete
Delete(clear) forms and passwords and check the settings

3. Use a pop-up blocker

Internet Explorer 6 with XP SP 2 has integrated pop-up blocker

However ,if you are not XP SP 2 user ,or you are without IE 6
get the Free MSN Tool Bar that has pop-up protection

3.1 MSN toolbar
This toolbar become more useful everyday
It has either pop-up blocker and also Anti-Phising filter
Recently Microsoft had established this Anti-phishing filter
as an add-in for the Toolbar
http://toolbar.msn.com to get the toolbar
http://toolbar.msn.com ; click on Add-ins and search for the Anti-Phishing

4. Other

( Depending on your mail program - this below is for Outlook Express )
Open Outlook Express
Tools - Options - Security
Make sure you have checked these:
` Warn me when...
` Do not allow...

Create free web-based mail
Lots of free web-based mail accounts exist.
You may create one in Hotmail , Yahoo , Gmail or Mail.RU

They are all for free with a lot of space and intergrated SPAM and Virus
Yahoo.co.uk and Mail.ru offer free POP 3 / SMTP /HTML access
so you may use them with Outlook Express

Think first , then click !!!

Nothing can protect the computer from its user.
Even though you could have firewall,av software,
antispyware software and all updates downloaded,
you are not protected 100 %.NOTHING guarantees you 100 % protection.
So if you don't know what exactly to do and when to do it,you'll probably
fall a victim
of a virus , spyware or hacker.
You can find it ridiculous,but it is true! :-)

BE CAREFUL which sites you visit
BE EXTREMELY CAREFUL what you install,especially free or shareware software.
ALWAYS check everything you download from internet with AV and AS software.

Be aware of SPAM messages and especially PHISHING !!!
Spam messages are unsolicated mail.You really do not want them !
In most cases SPAM is just annoying,however PHISHING is a type of spam that
is really dangerous.Someone unknown sends you a messages,which is
trying to get personal information,such as bank account number
and passwords ! That's why :

NEVER give your email and/or passwords to strangers.
Don't post your mail or passwords in forums and chats.
NEVER read email messages from people you don't know. Just delete
NEVER answer to strangers or even open the attachments,if any !!!
Delete the mail !
NEVER follow links in email from stranger and in mail that you
doubt and do not trust !

For more info about SPAM / Phishing visit
http://www.microsoft.com/athome/security ; - Email section

Regularly :
Run Disc clean-up (with all checked)
Start - Programs - Accessories - System Tools - Disc Clean-up

Check all hard drives for errors
Back-up all your information (at least montly)
Defragment all hard drives
Scan all your computer with antivirus and antispyware software
(should be twice a week)

--- Useful pages ---

different kinds of free or trial security software.

Because of the campaign "Children and the Internet"
Panda Software offers 90 day free trial version of one of the best security
Panda Platininum Internet Security 2005 awarded with many prizes

http://www.pandasoftware.com/protected/tips.htm ;
useful tips for protecting computers

Panda Software free Active Scan,where you can check your
PC for ALL TYPES of security threats and clean viruses and worms

Trend-Micro free online scanner HouseCall where you can scan for
Viruses and Spywares and clean them. CWShredder is also available here

Kaspersky free online scanner
and checker for suspicious files.If you have issues with suspicious
file,here is the right place!

Send F-prot AV suspicious files for fast analyze and and it is all for FREE

Microsoft Windows Malware Removal Tool

Microsoft MVP Charlie Russel's article about Dealing with malware
Really good and detailed

Free Microsoft support and suggestions (for genuie clients)

Now ,when you have cleaned your computer,you need to think about your
suggests 3 + 1 general steps how to protect
your PC and the infomation stored on it,
your privacy and your family
1.Use an internet firewall
2.Enable Automatic Updates for your PC
3.Use an antivirus software
4.Use antispyware software

Goto http://www.microsoft.com/athome/security and learn more
Check the Security Essentials for your OS and also have a look at all

Thanks very much !!!

" Let's beat malware black and blue "
" No new epidemic of all kind of malware - Panda TruPrevent "

In the not-so-distant "old days" (5-10 years ago), we used to easily upload/download files between computers using an lpt cable and simple "LapLink" (ll.exe) software. Executing LapLink (in each computer) set up a window in each computer monitor which all
owed you to highlight files for tranfer. It was quick and easy! (I'm a scientist and we used this often, especially during field work, where we'd gather data using a laptop and bring it back to the lab PC.) This program also worked between two PCs.

Now I'm trying to connect my new Compaq home desktop (Windows XP) with my older computer (Windows 98) in order to quickly transfer files from the latter to the former. I thought the Ethernet connection would work similar to LapLink, but I'm beginning to s
uspect it's more complicated. I've looked over Windows XP help online and this BB for tips on how to do it, but have yet to get a comprehensive description of how it works. Here's what I have set up:

1) Ethernet Patch Cable between the two computers (Best Buy sold me the wrong cable, but I connected it to see if it would work -- I need a "crossover" cable, right?)

2) I've enable NetBIOS Over TCP/IP (NetBT) on both (as advised by Eric Cross, MVP) in response to a problem a writer was having seeing both computers linked together.

3) "Network Connections" on the Compaq shows a LAN connection enabled when I turn on the other computer.

So far I can't see any way of monitoring and manipulating this connection. Can someone please tell me, (1) what to expect when the connection is successful (i.e., what window will appear, or do I access the remote computer via Windows Explorer)? (2) What
's the easiest way to connect two Windows OS computers for simple file transfer (if this isn't the easiest way)? (3) If this will even work with a "patch" cable instead of a "crossover" cable? (I'm picking up a crossover cable today and will try again --
but reading all the network problems on this BB makes me less than optimistic...)

Thanks so much for any help you can give me!


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