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Have just recently upgraded to MS Office SB 2007, and all is going well with one significant and frustrating exception relative to Outlook.

On four out of five instances of starting Outlook 2007, the following happens.

Outlook starts (slowly).It appears to be working normally.Suddenly, a Web browser window pops up: "Microsoft apologizes for the inconvenience caused by the error you just experienced. Please fill out and submit the following survey. The information you provide will help us find and fix this problem." [I've filled this out once, and attempted it a couple of additional times -- the survey-report window itself generated error messages when I tried to send a full dump of System Info in the text-input window asking for, well, system info. This is the link to the latest of these windows.]I Alt-Tab back to Outlook.I navigate to a mail folder/subfolder.I discover that the Reading Pane is broken; message content won't display therein, and what does appear are ghosts/leftovers from prior visible screens (parts of the Outlook Today pane, parts of the To-Do Bar if I restore and then minimize it, etc.). I can get rid of the video artifacts by navigating back to Outlook Today, but the Reading Pane won't work again until I've exited Outlook and done a soft restart of the system. (Outlook itself doesn't close properly when this happens; it leaves a ghost OUTLOOK.EXE process that lingers in Task Manager, and won't relaunch until I've gone in and ended that process.)

Everything else in Outlook works. I can send & receive email, use the Calendar and Contacts, etc. But the Reading Pane self-toasts on startup 80% of the time for no apparent reason.

System specs: It's an Acer Aspire E380 (Athlon dual-core CPU), 2GB RAM, onboard NVidia video, plenty of disk space, running Vista Home Premium (32 bit). Vista is fully patched; my default Web browser is Firefox (3.0.10). Outlook 2007 has Outlook Connector installed (12.0.6423.5000). Outlook 2007 itself is 12.0.6316.5000; Office 2007 shows as 12.0.6320.5000. I also have ScanSoft's PDF Converter Professional 4.1, which has inserted plugins into the Office apps. Note that I have not installed Service Pack 2 (that set of updates is just now making itself visible via Windows Update). The NVidia Control Panel reports a file version of for the assorted display .DLLs.

So, the questions:

What's causing the MS error-reporting window to trigger in the first place? (While whatever it is may also be causing the Reading Pane crash, that can't be all it's doing, because there is no Reading Pane in the startup "Outlook Today" window/folder.)What's wrong with the Reading Pane? I'd suspect a video-driver issue, except that absolutely nothing else is going wrong with any other application, and I have no reason to believe the driver files aren't up to date.Are the leftover system processes directly related to the foregoing, or not?Is installing SP 2 likely to make things better or worse?

Any and all advice will be much appreciated.

I know there's probably a gazillion reasons this could happen, so I ask just in case someone has a lead on a probable cause. Since the early days of XP, I don't use ANY screensavers. Instead I use the Power Options in Control Panel to power-down my monitor after a period of inactivity. Seems like every other day that quits happening and I can't figure out what the cause might be. I've tried closing my browser, email, Mailwasher and non-critical items in the tray. Obviously, I'm fearful of shutting down Zone Alarm or PC-Cillin and a few others. Does anyone have any ideas or a similar experience?

Hi everyone... I've encountered a problem that has become critical on my home computer. I think there is more than one issue present so I was hoping your expertise could help me separate cause from effect. And help me determine the ORDER in which I should address the issues.

symptoms: 1- computer reboots whenever it feels like it, to the point that yesterday it rebooted about 15 times during the night and froze once. upon restart, which takes an inordinate amount of time, the famous, "your system has recovered from a serious error, do you want to send a report to microsoft" The report contains a minidump file. The brilliant online crash analysis says a device driver is the culprit but it can't tell what, who, or how..

2- IE forget which version (5.5???) seems to be possessed. At random, my mouse goes wacky, the start menu opens and closes and the possessed mouse opens programs or the control panel. The mouse dances around the screen, windows flash, it stops when it feels like it... This all happens very rapidly... In the very mildest of attacks, a window i'm typing in might lose focus and minimize all by itself, but usually it's the severe form.

3-miscellaneous issues - system is exceptionally slow... the cpu is literally moaning and groaning and clicking inside. I am not lacking in hard drive space have about 6 gigs remaining, and running about 128 meg of ram
History: I have always had a problem with the original cd rom that came with the puter... it worked properly only for a short time. OCCASSIONALLY my computer would freeze and the error msg from microsoft would be about a device driver... I ASSUMED it was the cd rom drive. Solution, I don't use the drive and purchased a cd-rw drive to work from. fine. Over time the freezing has increased and now it's rebooting itself all the time. For about two years I've barely taxed the system resources and the marked increase in crashes SEEM to be related to the use of multimedia devices and applications. I have Speakers, Webcam, Keyboard, Mouse, Cable modem, Monitor, Microphone and all in one scanner, printer, fax HP jetsuite device plugged into the unit. Applications that tend to run are yahoo messenger, RealPlayer, a java based chat that I visit, visualstudio and visual c++ and IE. I also have this adware that helps set off the IE problem and can't get rid of it (gator/GAIN popup adds which no blocker can cure)

One crash lead me to a knowledge base article that told me to change the hardware accelertion setting to none, which I did, and to uncheck some box (enable writing something or other). That seemed to help. The article further stated that my video (graphics) or sound card could be malfunctioning. Fine.

Yesterday, I uninstalled yahooIM, dowloaded directx9, dowloaded the drivers for the cam, then reinstalled yahoo. *and put the hardware exceleration to none*. I rebooted in between all these processes and it seemed to stabilize it alittle. If necessary I think I can handle reinstalling the operating system, but i think that the conflict is with my system and a device or driver. As an aside... with yahoo, I tend to use the cam and mic at the same time with it's conferencing feature this is a deadly combination. Also, I can't run Realplayer and listen to a cd when I have yahoo running or the cam.

Any suggestions are appreciated.

The first sign of trouble is that drop down menus with the right mouse button become unavailable .... the action apparently causing the trouble is opening and closing lots and lots of MS Internet Explorer windows ..... everyting is fine for a while after just turing on the machine ... however, when the number of IE windows opened and closed increases to some maximum limit (under whatever conditions controls this limit), it is impossible to open another window until currently running applications are shut done or currently open windows are closed .... then, as subsequent action is taken opening and closing additonal windows, the net number of windows or applications that can be open at any given time decreases until eventually the system locks up refusing to open even a single window or application ....... after this happens, the only option is labotomize the machine forcing a shutdown while holding the on/off button down until the compliance is obtained ....... I have asked MS techs about this problem, and no one so far has been able to tell me what is happeing and why the problem cannot be cleared without shutting done the machine ........ I want to be clear that the problem is not related to trying to open zillions of windows and applciations simultaneously .. but rather that the problem is associated with the accumulative effect of having opened and subsequently closed zillions of IE windows .. in my experiments, the maximum number of IE windows open at any given time may be around 25 and this problem occurs with both IE 6 and IE 7 ...... incidentally, once the first instance occurs (the inability to open another window or right click to obtain a drop down menu), machine performance degrades rapidly toward total inabiolity to function ......

Bless the Patch Updates! If it weren't for them, I'd be in serious trouble.

Followed the listed advice in the last newsletter and installed Win7 Security updates before the other updates in the update package of 12/13. Ran for a day and everything was fine. Then installed the Office updates and a non-critical time zone update. Immediately after, my Windows load time at both cold boot and restart boot quadrupled. Even after the desktop finally loaded I could not get control of anything for about 3-4 minutes. There was serious disk action going on.

One by one I started backing out the last group of updates, and didn't have to go far. Uninstalled the time-zone update with no change. Then noticed that update KB2553270 was listed 3 times in the in the Installed Updates section of the control panel. This was obviously an error so uninstalled them one by one. Rebooted and the problem was gone. Will put back the time-zone update and see how things go, but I have a feeling the problem was the multiple copies of the 2553270. I'll try putting it back too and see what happens.

Everything seemed to go well when I did the updates and can't see how one can install itself 3 times. So if someone has significantly longer Win 7 load times, check this update.

System: Win 7 x64, 12Gb memory, Office 2010.


A very strange thing happened today and I'd be interested to hear anyone's views on this. I apologise that the information I can give about it is pretty sketchy.

My elderly neighbour has been given a laptop which is running Vista Business user OS. (She had no choice.) She has no computer skills whatsoever so I have been assisting her. The person who sold the laptop and who set up her internet contact via a ZyXEL modem has disappeared and she does not know the password for the modem's security.

I allowed the laptop to download and install a few MS security updates and it rebooted itself during this process. When it loaded, it could not connect and I got an error which basically said that the passwords did not match. After unsuccessfully trying to find out why it would not connect I went into the control panel and viewed the list of updates. The latest date shown was 15/11/10 so I, wrongly, assumed that that was today's date and proceeded to uninstall the updates I had just installed (I thought). I uninstalled one, number 98...... which I though must be the last one installed then uninstalled another and the laptop asked to be rebooted which I did.

When it rebooted, it connected automatically. I have temporarily told the laptop not to download and install updates automatically, but was I lucky and found the one update that caused this or is there another explanation? I know I can reinstall them one by one and see if the same thing happens, but it's such a slow machine! My next task is to see what is loading at start up and see if I can speed it up for her.

Hello Everyone,

Two days ago, I routinely shut down my PC at the end of the day and everything was fine. Yesterday however, the trouble started when I turned on the PC, programs that normally start and run in the background did not start correctly, and I tried to manually start some of them but there is no response. Outlook and other apps fail to start, most actions within Windows explorer and the Control Panel cause non-responsiveness, and a host of other problems. I tried to restart the computer a few times, but often it worsened the condition, in several cases, I was presented with a Black Screen after login, and unable to access my desktop.

Due to the fact that these problems seemingly appeared over-night, and the computer was working perfectly the night before, my first assumption was that an update or something was installed at shut-down or during the day and damaged some critical files within the computer. So I decided to try to use the restore points Windows makes to attempt to recover my computer to a previously well-working state. Problem here was that whenever I tried to do so, Control Panel or the Start Menu would become unresponsive.

Finally I rebooted the PC in safe mode and restored it to a point in the previous day, thinking that it would work just like it did then. But when the computer finished and booted Windows again, I logged in and was presented with the same Black screen I had before. Unfortunately this time it happened every time the computer started up, which really hampered the measures I could take. I was able to start a browser through the Task Manager and do some research on some of the symptoms, most notably the black screen. I found a fix for what seemed to be a similar problem to mine, but it wouldn't run after downloading. I was able to fix this by once again, booting in safe mode and restoring to an even earlier restore point.

This restored the desktop, but it was still suffering from the first symptoms. After a more through analysis and attempts to work with the computer, I noticed a few things. I have a notice on the bottom right of the desktop that denotes the OS, Build and that I'm not using a genuine copy of Windows, but it's never appeared for nearly a year of use. Whenever I attempt to launch certain programs or functions, I get error messages or they become unresponsive.

Has anyone experienced this recently or due to some update? Is there anything I can do to better diagnose this problem? Perhaps fix the computer somehow? With the fact that many applications fail to launch, I am unable to access tools and apps that I would normally use to troubleshoot or fix problems that I encounter.

Here is a link to a .pdf with the specs for the laptop in question. I would normally just write these specs with the output of another program, but like many others it fails to launch. VPCCW17FX

I think Windows 7 is the important element in this, although several components are involved.

We have 2 PCs both running Windows 7 with a homegroup defined. We have an HP laserjet 1022 that we wish to share (and also a couple of other printers on my wife's PC).
My PC runs 64 bit Win 7; my wife's runs the 32 bit version.

Initially the HP LJ 1022 was on my PC and has run there for several weeks under Windows 7. Then I set up the homegroup and connected both PCs. .
On my wife's PC on the homegroup control panel page there appeared a notification that "a new shared printer" was available and inviting me to click on the button to install it. When I did so, nothing happened. Reboot, etc, still nothing.

On my PC a similar message appeared, presumably inviting me to connect to a printer on the other PC; again, no response to the install printer button. I am aware of the need to have the correct 64 or 32 bit drivers on each PC, but I am not getting as far as an invitation to select a driver.

Before trying the homegroup, I had in fact set up drivers for the LJ1022 on my PC (64 bit version) and on my wife's PC (32 bit version). That was fine for me, but erratic for her, as the network connection seemed to have mind of it's own. I also had a struggle getting an updated Intel driver for the Intel Pro1000GT to install in place of the Windows driver, as I though that might be part of the problem. Having fixed, I think and hope, the network connection, I thought let's try a homegroup. But as you see that is not yet the answer.

So now I am trying another option. I can connect this HP 1022 to a USB socket on a shared NAS box (a Netgear ReadyNAS NVS) and this would have the advantage of enabling either of us to use the printer regardless of the state of the other half's PC.. ( The NAS has been working fine for backup etc from both PCs for several weeks.)
That worked fine for my wife's 32 bit PC; the printer is defined and she can use it. Fine for her, but not so far for me. The printer is visible in a Windows Explorer folder for the NAS on my PC, but it won't install. I get a message "Wndows cannot connect to the printer, operation failed with error code 0x0000000d".when I try to install it.

What have I managed to get screwed up in all this?

Hello All,

Last week, while developing a MS Access 2000 database for a client, I had created a bunch of reports (detail, grouping, etc). Everything worked fine. When I was editing database linked fields on the report, I was able to right-click on the field and select "Build..." to edit the field. When I did this on the background of the report, it would automatically bring up the underlying query used to generate the report, and I could modify the query right from there.

Now, this week, while nothing on my machine has changed, the "Build..." option on the right-click context menu is "grayed out" so I can't get the expression builder directly from any of the report fields. I now have to select "properties...data..control source.." and then I can get the expression builder. I also can no longer access the underlying query - I have to select the entire report, select "properties..data..record source.." to get to the query builder.

This is all quite frustrating, and I have been beating my head against the desk for the last two hours trying to find out what changed. I even opened up a backup I had from last week, and the same thing happens. I tried moving the file to another computer, and the same result. I know something changed, blocking access to the expression builder, but I can't find out what.

Any ideas?


A: Whenever you're running Windows 8, unless you take explicit steps to the contrary.

When someone described how Win8 radically improved its boot time by 'hibernating' the system (but not user) context to 'boot up' quickly my first thought was, "But what if the system is changed before the next boot - e.g., by modifying its Registry or even just some random system file that got trashed to correct some problem that couldn't easily be corrected in the running system? Is the restart sequence smart enough to detect this and recover such that no internal inconsistencies will result?"

It turns out, though, that even simpler problems can occur, as happened when I booted up my Win8 Pro test system and found that it hadn't recognized mouse or keyboard - because during its previous shut down they had been USB devices, while on the new boot-up they were plugged into the standard PS/2 ports (I had to plug the USB devices back in just to get the system shut down again). I haven't checked to see whether other problems could occur if you had, e.g., plugged in (or removed) an eSATA drive while the system was 'shut down', but since I seem to remember cautions about doing that kind of thing even with USB drives during explicit hibernation on older laptops it might be worth knowing.

http://www.eightforums.com/tutorials...ndows-8-a.html makes it clear that there are ways around this (and that Restart bypasses the partial hibernation facility, as I had discovered when noting that I had to perform a restart after booting up just to get to the boot menu that allows you to choose a different system to boot). Still, I expect that many users will be unpleasantly surprised at some point in their 'Windows 8 experience' to find that this snazzy new fast-boot facility has done something unexpected that they were never warned might occur when it was provided as their default behavior.

I've always assumed that the main contribution to boot time came from hard-disk accesses (that certainly seems to be one of the virtues touted for SSD boot drives, anyway) and that as processors became increasingly fast the processing-related delays had become negligible, in which case the existing on-disk file reorganization provided by the defragmenter since XP days should have obtained most of the attainable speed-up (making this new partial-hibernation wrinkle pretty much superfluous) - but being largely a Win2K hold-out (unlike the rest of my family) I've never actually tested this hypothesis and the existence of this new facility, mixed blessing as it is, tends to suggest otherwise. Perhaps Microsoft never got the defragmentation re-org working right (though it doesn't seem as if that should have been all that difficult over the past decade-plus) and saw this as an easier way out.

Edit: Incidentally, the facility truly is dumb as the proverbial stone, since it does its quick-boot into Win8 Pro even when you've selected some other operating system in the Win8 Control Panel as the default to boot - you STILL have to Restart to get to that menu and boot the system you actually want (and said you wanted as the default choice).

Edit2: Just had occasion to plug in another SATA blu-ray drive and Win8 Pro failed to see it after boot - had to perform a restart before it became visible. Kind of ironic to support hot-plugging but not cold-plugging...

I have spent 4 days, yes 4!, searching , reading and not understanding a word about getting a combo box in a datagrid.

I have a class I call it, nothing happens, no errors, just me screaming!

If I show my code could someone tell me whats wrong? Theres a mars bar in it!

'This is the form it's called from
Private Sub LoadRotaGrid()


'load rotaGrid
Dim oRota As StaffRota = New StaffRota
Dim oDataRota As DataTable = oRota.GetRotaData 'CoreData
Dim oDataStaff As DataTable = oRota.GetSSStaff 'ComboData

Dim oTblStyle As New DataGridTableStyle
oTblStyle.MappingName() = "Rota"

'ComboBox Column
Dim aCol3 As New DataGridComboBoxColumn
With aCol3
.MappingName = "RotaEmployee" 'coredata field to match
.HeaderText = "Employee"
.Width = 100
.ColumnComboBox.DataSource = oDataStaff
.ColumnComboBox.DisplayMember = "FullName"
.ColumnComboBox.ValueMember = "EmployeeID" '//combodata field to match
oTblStyle.PreferredRowHeight = .ColumnComboBox.Height
End With

With grdRota
.DataSource = oDataRota
End With


End Sub

'Here's the class
Imports System

' Derive a custom column style from DataGridTextBoxColumn that:
' - adds a ComboBox member
' - tracks when the combobox has focus in the Enter and Leave events
' - overrides Edit event so the ComboBox replaces the TextBox
' - overrides Commit event to save the changed data

Public Class DataGridComboBoxColumn

#Region " Declarations "

Inherits DataGridTextBoxColumn

Public ColumnComboBox As NoKeyUpCombo

Private mcmSource As System.Windows.Forms.CurrencyManager
Private mintRowNum As Integer
Private mblnEditing As Boolean

#End Region

#Region " Constructor "

Public Sub New()

mcmSource = Nothing
mblnEditing = False

ColumnComboBox = New NoKeyUpCombo
ColumnComboBox.DropDownStyle = ComboBoxStyle.DropDownList

AddHandler ColumnComboBox.Leave, AddressOf LeaveComboBox
AddHandler ColumnComboBox.SelectionChangeCommitted, AddressOf ComboStartEditing

End Sub

#End Region

#Region " Private Methods "

Private Sub HandleScroll(ByVal sender As Object, ByVal e As EventArgs)

If ColumnComboBox.Visible Then ColumnComboBox.Hide()

End Sub

Private Sub ComboStartEditing(ByVal sender As Object, ByVal e As EventArgs)

mblnEditing = True
MyBase.ColumnStartedEditing(DirectCast(sender, System.Windows.Forms.Control))

End Sub

Private Sub LeaveComboBox(ByVal sender As Object, ByVal e As EventArgs)

If mblnEditing Then
SetColumnValueAtRow(mcmSource, mintRowNum, ColumnComboBox.Text)
mblnEditing = False
End If

AddHandler Me.DataGridTableStyle.DataGrid.Scroll, New EventHandler(AddressOf HandleScroll)

End Sub

#End Region

#Region " Overridden Methods "

Protected Overloads Overrides Sub Edit( _
ByVal [source] As System.Windows.Forms.CurrencyManager, _
ByVal rowNum As Integer, _
ByVal bounds As System.Drawing.Rectangle, _
ByVal [readOnly] As Boolean, _
ByVal instantText As String, _
ByVal cellIsVisible As Boolean)

MyBase.Edit([source], rowNum, bounds, [readOnly], instantText, cellIsVisible)

mintRowNum = rowNum
mcmSource = [source]

With ColumnComboBox
.Parent = Me.TextBox.Parent
.Location = Me.TextBox.Location
.Size = New Size(Me.TextBox.Size.Width, .Size.Height)
.SelectedIndex = .FindStringExact(Me.TextBox.Text)
.Text = Me.TextBox.Text

Me.TextBox.Visible = False
.Visible = True

AddHandler Me.DataGridTableStyle.DataGrid.Scroll, AddressOf HandleScroll

End With

End Sub

Protected Overrides Function Commit( _
ByVal dataSource As System.Windows.Forms.CurrencyManager, _
ByVal rowNum As Integer) As Boolean

If mblnEditing Then
mblnEditing = False
SetColumnValueAtRow(dataSource, rowNum, ColumnComboBox.Text)
End If

Return True

End Function

Protected Overrides Sub ConcedeFocus()


End Sub

Protected Overrides Function GetColumnValueAtRow( _
ByVal [source] As System.Windows.Forms.CurrencyManager, _
ByVal rowNum As Integer) As Object

Dim s As Object = MyBase.GetColumnValueAtRow([source], rowNum)
Dim dv As DataView = CType(Me.ColumnComboBox.DataSource, DataView)
Dim rowCount As Integer = dv.Count
Dim i As Integer = 0
Dim obj As Object

While i < rowCount
obj = dv(i)(Me.ColumnComboBox.ValueMember)
If (Not obj Is DBNull.Value) AndAlso _
(Not s Is DBNull.Value) AndAlso _
(s Is obj) Then

Exit While
End If

i += 1
End While

If i < rowCount Then
Return dv(i)(Me.ColumnComboBox.DisplayMember)
End If

Return DBNull.Value

End Function

Protected Overrides Sub SetColumnValueAtRow( _
ByVal [source] As System.Windows.Forms.CurrencyManager, _
ByVal rowNum As Integer, ByVal value As Object)

Dim s As Object = value
Dim dv As DataView = CType(Me.ColumnComboBox.DataSource, DataView)
Dim rowCount As Integer = dv.Count
Dim i As Integer = 0
Dim obj As Object

While i < rowCount
obj = dv(i)(Me.ColumnComboBox.DisplayMember)

If (Not obj Is DBNull.Value) AndAlso _
(s Is obj) Then

Exit While
End If

i += 1
End While

If i < rowCount Then
s = dv(i)(Me.ColumnComboBox.ValueMember)
s = DBNull.Value
End If

MyBase.SetColumnValueAtRow([source], rowNum, s)
End Sub

#End Region

Private Sub InitializeComponent()

End Sub

End Class
A related class
Public Class NoKeyUpCombo
Inherits System.Windows.Forms.ComboBox

Private Const WM_KEYUP As Integer = &H101

Protected Overrides Sub WndProc(ByRef theMessage As System.Windows.Forms.Message)
' Ignore KeyUp event to avoid problem with tabbing the dropdown.
' Prevent tabbing through cells from leaving focus over the cell
' that contains the combobox.
If theMessage.Msg = WM_KEYUP Then
End If

End Sub
End Class


Anyone using SBC as their ISP or to host their domain would be wise to keep an eye on their email. On July 4th, SBC implemented an ISP based spam filtering. I had been scratching my head wondering the last few days why I suddenly wasn't getting some regular email newsletters (about 8!). After a few days of back and forth and testing, I called SBC and discovered that they had implemented this new spam filter "feature" WITHOUT NOTIFYING ANYONE. Similarly, just this past June, they suddenly implemented rDNS checking on incoming email without notification, which led to a lot of people not getting their mail and a number of newspaper stories. Finally, they were forced to remove this new "functionality" a few weeks later.

With this spam filtering, they claim to be still "tweaking" the filters. What I can't understand is why they are doing their "tweaking" with live user mail in real time. I tried to send them a copy of a good mail that they should not be rejecting but I couldn't even get it to tech support. It got rejected at the email server! So how do they "tweak" filters without user feedback on what is or is not spam?

SBC does not present a notification to the user than any mail was blocked as spam. There are no user controls in their software, no way to opt-out, no way to exclude an account, no "spam bucket" to retrieve rejected mail from! All they do is a simple bounce-back to whomever sent the mail with this "illuminating" error:

SMTP error from remote mailer after end of data:
host mail-fwd.mx.sbc-webhosting.com []:
554 Denied

Pretty damm useless, right? Most distributors who get a message like this just delete the user. They aren't going to run around and try and notify people that mail to them got rejected. So it may be weeks or months before a user realizes that he hasn't gotten some newsletter he subscribed to. Then he has to try and chase down what is going on. Fortunately for me, I use a mail forwarding service for all my newsletters and subscriptions, so I was able to change the forward-to address from my pop3 address on SBC to a webmail account. However, I can't easily save those newsletters in the folders I have set up in my pop3 Outlook mailbox.

I requested that SBC turn off their spam filtering UNTIL they have a user interface in place to allow people to "opt-out" of this feature or to control it better. They flat-out told me that is not going to happen. I finally got a supervisor to tell me that they expected to have some sort of user interface in 2-3 weeks (MAYBE). So I called the PUC in California today. They told me they couldn't do anything but forwarded me to SBC Executive Complaints office, where I was told that they have been getting other complaints on this also. I filed a formal complaint with them. The Executive Office telephone number is: 800.403.3302

Just like the U.S. Post Office, I believe than an ISP has a contractual requirement to deliver all mail addressed to the user, UNLESS the user has explicitly given his permission to the ISP to pre-screen his mail for spam. IMO, it is the users responsibility to protect themselves from spam mail, not the ISP's. Wonder if some lawyer is interested in starting a class-action suit against SBC on this issue?

Hi loungers
I'm asking this as proxy for a colleague. He has WindowsME which used to work OK.
He uninstalled some games using Start | Settings | Control Panel | Add/Remove Software and since then, the PC only gets as far as displaying the wallpaper picture on the screen. There is no Start bar, neither are there any icons on the desktop. No error messages either.
Any guesses as to what might have happened/what needs to be done?
Dreadfully vague, I know, but my faith in the loungers is total!

I am seeing strange behavior in some, but not all, Windows applications. In the affected apps, when I close a file that has been changed, the prompt that should say something like "Do you want to save changes to abc.cdr?" now just says "abc.cdr ???????" So far I've noticed the problem in Corel Draw apps, MS Paint, and MS WordPad. It does NOT happen in Office apps, Notepad, or Dreamweaver.

I think the problem started when I tried to load some custom software created by a Japanese client of mine. My theory is that something in the installation whacked a Windows system file. I expect that the affected apps are all using some built in Windows function. Does anyone know what would control this, and what I might do to reset it?

Thanks so much!

I installed the IE patch of 11th February (and the Critical Updates notifier at the same time). About a week later, I was reminded of the 12th February patch. (Both are now rolled up, I believe, into the 14th February patch.) All that happens, however, is once the Critical Updates pop-up has announced it is inspecting my machine (without sending any information to Microsoft), it hangs - for hours on end.

This originally arose with the fully updated version of IE6 - which I tried reinstalling, repairing and finally deinstalling - without any change to the symptoms. That is to say I now get exactly the same performance on IE5.5.

The OS in question is Win2K Pro SP2 - fully patched. (The other half of the dual boot WIn98 shows no such problems - unsurprisingly.)

I am beginning to suspect that the Critical Updates control - that is installed when one first seeks an update - has somehow become corrupted. Naturally, I would like to test whether that is indeed the case - much simpler than, say, an OS reinstall. Does anyone have a lead on what the control file is called - a first search on the MSKB didn't produce very much?Does anyone have any other ideas/alternative paths to check?[/list]Edited by unkamunka 3-3-02 23:03 to add:
At a guess, the Control may be linked to the CV3 Class in the Downloaded Program Files folder. Any comments?

Windows 7 PROBLEM with USB 3.0 PART THREE - Interim Report Rev. 1.0
Dell Dimension 4550 3.06 Ghz P4 HT enabled
Dell Dimension 4500 2.80 Ghz P4
ADDONICS Host Controller 2-Port USB 3.0 PCI - AD2U3PCI
WD My Book Essential 1130 2TB USB 3.0 / 2.0 external drive
Transcend JF700 USB 3.0 16GB FlashDrive
Transcend JF700 USB 3.0 32GB FlashDrive

Operating Systems:
Windows XP SP3 with NECEL-USB3-Host-Driver-10170-setup - works flawlessly

Windows 7 Home Premium SP1
with RENESAS-USB3-Host-Driver-21280-setup - or any (list below) - problematic
Anything from 1 to 10 re-installations of USB 3.0 driver required for connection to take effect
Once achieved, connection is solid, can backup etc BUT lost on restart - [Definitely NOT USB 2.0 performance, tested] May look like this: - snap a.

(See Windows PROBLEM with USB 3.0 _Part_3a.rtf ) for Image

Windows 7 Desktop

snap a. Device Manager (left) and Computer on Desktop with Driver Software Installation
USB 3.0 Drives: My Book (J:) and JF700 (I:) could be present in USB 3.0 or USB 2.0 Mode, BUT prescence of :
these DEVICES:
Renesas Eletronics USB 3.0 Host Controller
Renesas Eletronics USB 3.0 Root Hub
USB Mass Storage Device (Driver Microsoft 21/06/2006 ver. 6.1.7601.17577)
USB Mass Storage Device (Driver Microsoft 21/06/2006 ver. 6.1.7601.17577)

Means all is welI (Root Hub won't Install if Host Controller has 'yellow mark')
Next, will USB Mass Storage Device Install when Drive is plugged in USB 3.0
Port - Not If (It's like Russan roulette):

Unknown Device (Driver Microsoft 21/06/2006 ver. 6.1.7601.17586)
turns up to the party ...Hadn't had one 'hit' with this particular Driver and
Windows 7 has more.. With WIN XP and WIN 8 there's only one so you
don't even have to write it down, when troubleshooting. If anyone has
taken the chalenge of making USB 3.0 work with WIN 7, my suggestion is

Resize Existing Partion (if there is capacity) - EASUS is well up to the task
Create Partition NTFS etc
Download Microsoft Windows 8 Cosumer Preview DVD/USB .iso
Install on New Partition
Then you can Backup/Restore with USB 3.0 connection (If you have XP)
can be done from there)

The 'Glitch' is still there in WIN 8 (if you have one that is) on average,
currently experiencing connection with 0-3 loops of the Routine **
on the PLATFORM Above, WIN 7 will give you the runaround...
** See Part One of this series on your favourite Forum.
[In the course of addressing this USB 3.0 issue, been 'banned for life'
by no less than 2 Forums, how am i doin'??? Maybe it's true, IT people
have had a GSOH bypass]

Windows 8 teritory:
Here is snap b.:

(See Windows PROBLEM with USB 3.0 _Part_3b.rtf ) for Image)

Windows 8 Desktop

Device Manager (left) and Computer on Desktop (No Installation Announcement on Windows 8 Consumer Preview


WIN 8 with it's Native (built in) USB 3.0 Host controller is a WINner
Uninstall it, it comes back with a 'Scan for hardware Changes' or ReBoot
It IS USB 3.0 Ready, if it works with a slight 'Glitch' on 'ancient'
PLATFORM (XP Generation) it should work for most)

WIN 7 and USB 3.0, well , the quest continues...
(Only the Windows 7 team know what happened, maybe they were
too slow to commit on the USB 3.0 project, Theyve made up for it now)

WIN XP - wonderful Operating System - will continue to use ALL three

Over & Out

Thanks to all who have contributed in any way, especially, the viewers

Windows 7 PROBLEM with USB 3.0 For Some (the Routine ** )
Windows 7 PROBLEM with USB 3.0 PART TWO - Continuing Quest
Windows 7 PROBLEM with USB 3.0 PART THREE - Interim Report (this)

May 14, 2012

http://communities.intel.com/docs/DOC-19413 for Image and documents
(See Windows PROBLEM with USB 3.0 _Part_3a.rtf ) for Image)
See Windows PROBLEM with USB 3.0 _Part_3b.rtf ) for Image)

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