I have a group of several hundred e-mails which are duplicates, but I am unable to delete them. There had been a problem in
my PST, which I fixed using Scanpst, but I a still stuck with these leftovers. I was able to move them in a single folder
into the deleted items folder, so now they don't really appear anywhere, but they take up space and make it impossible for my
Wastebasket to empty automatically, because an error is generated whenever it tries to empty. I can manually delete all new
items which go to the Wastebasket, but not this one folder or any file in it.
As I mentioned, I have run Scanpst
more than once. The PST is not too large, currently running a bit over 34MB. I run auto-archive regularly to keep it in
shape, which is how my original problem first showed up: I kept getting errors when archiving, and then found some corrupted
messages. But that's all fixed, except for this last issue. The only thing which is a bit unusual is that I do use this PST
at home as the main PST file under the most recent version of Outlook (was 2002, now 2003), and carry it to my office where I
open it as an adjunct PST under Outlook 2000. However, I cannot delete the files or the folder at either location. If I try
to delete the folder, I get the message: "Unable to delete this folder. Right-click the folder, and then click Properties to
check your permissions for the folder. See the folder owner or your administrator to change your permissions." Doing that
shows you nothing. If I try to delete one of the files, I get the message: "The messaging interface has returned an unknown
error. If the problem persists, restart Outlook." Of course restarting Outlook makes no difference.
appreciate any light which could be shed on this problem. Thanks