my laptop randomly shuts down Results

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Just yesterday, as I was browsing the internet, my laptop randomly shut down. I restarted it and what I was faced with was the startup repair.
It didn't work, a box showed up saying 'startup repair cannot repair this computer autmatically'. I sent the information.

The problem details said:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200833
Problem Signature 05: AutoFailover
Problem Signature 06: 15
Problem Signature 07: CorruptFile
OS Version: 6.1.7600.

Checking the diagnostic and repair details, the first thing that struck me was the fact that the file path of some things was set to D. My hard drive is set to C.
On all the tests that were performed, I looked at the result and saw the same thing:
"Completed successfully. Error code = 0x0"
On root cause it said: "Startup Repair has tried several times but still cannot determine the cause of the problem."

When I open the command prompt from the System Recovery Options, I try to run "sfc /scannow", I come up with the error message saying:
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."

Worth noting is the fact that the in the command prompt, it says: "X:windowssystem32"

I run the Windows Memory Diagnostic, and it says that it can find no errors.

I try System restore from a previous point, but after the system restore finishes and restarts my computer, the same thing comes up.

My laptop is: "Acer Aspire 5551G"
It runs on Windows 7 64-bit.

NOTE: I recall also having seen a message saying something about "ci.dll missing" but I can't seem to find that message.

NOTE (again): Could you please post screen-prints on step-by-step instructions, I am not familiar at all with this.

Thank you in advance

I have had my HP Pavilion g6 Notebook PC (with Windows 7 Home Premium 64-bit Service Pack 1) for less than a year and I am encountering a ton of problems.

Whenever I go to open a program, it unresponds for a short while before I can continue to use it.Sometimes my keyboard acts up, for e.g. if I were to press T whilst in an internet browser, it would open a new tab, as if I was pressing the CTRL button when I'm not.Sometimes my laptop shuts down - sometimes there is a blue screen error message before, other times it just shuts down without one.

I have Trend Micro Tiatanium anti-virus protection and have done scans and nothing has showed up.

Does anyone have any ideas as to what is causing this and what I can do to fix it?

Hello, recently my computer has been turning off randomly, I don't know the reason for this, the screen turns black for 3 secounds, after that it just shuts down, but I am though able to start it up instantly again, and it works just fine untill this happens next time.

I am looking for a solution for my problem, as I've tried alot of things to find out the source of the problem. And I will add the minidump folder files in an attatchment to this post.

I have the ASUS X77JA Laptop. Attached Files minidump.rar (180.1 KB, 15 views) Share Share this post on Digg Technorati Twitter
Reply With Quote .postbitlegacy .postfoot .textcontrols a.post_info_button, .postbit .postfoot .textcontrols a.post_info_button { background: url(/images/post_infobox.png) no-repeat transparent left; padding-left: 20px; } .postbitlegacy .postfoot .textcontrols a.post_info_button:hover, .postbit .postfoot .textcontrols a.post_info_button:hover { background: url(/images/post_infobox-hover.png) no-repeat transparent left; JavaScript must be enabled 07-10-2012 #2 bassfisher6522 Premier Member Good to be back
Join Date Aug 2008 Posts 1,301 Re: Computer shuts down... It might be an overheating issue. Have you blown out all the vents and ports with a can of compressed air? Do you have any system temp monitoring software installed to view your temps on your laptop. Speed fan is a good choice.

SpeedFan - CNET

It may be my GPU, but I am unsure.

Sony Vaio model VPCCW13FX
Win7 Ultimate x64

-My error messages-

Shut down unexpectedly

‎11/‎21/‎2010 6:37 PM

Solution available

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
BCCode: 1000007e
BCP2: FFFFF88004123E62
BCP3: FFFFF88002FB64D8
BCP4: FFFFF88002FB5D40
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: X64_0x7E_athrx!ieee80211_complete_wbuf+22
Server information: ed5c07c6-16bf-475c-9408-e430e117fc9c

This has been occurring for the past few days.

I have am partially blind so if this is posted somewhere, please direct me in the right direction.

Acer Aspire 7220 laptop that came with Windows Vista. Someone update to have W7 Ultimate 32 bit about 2 months ago. I have updated all drivers, from what I can tell, and my computer shuts down without any notice. Doesn't matter what I am doing but this happens every day at random times. Often taking 2 hours to get the computer working again.

I get the BSOD, sometimes, on boot up.
*** STOP: 0x0000005C (0x0000010B, 0x00000003, 0x00000000, 0x00000000)

Here is the system information if that helps:

System Information
Time of this report: 9/22/2010, 12:30:20
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: Portuguese (Regional Setting: Portuguese)
System Manufacturer: Acer
System Model: Aspire 7220
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: Mobile AMD Sempron(tm) Processor 3600+, ~2.0GHz
Memory: 2560MB RAM
Available OS Memory: 2302MB RAM
Page File: 816MB used, 3789MB available
Windows Dir: C:Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Any idea what needs to be done? Many thanks in advance-Michael

A: Whenever you're running Windows 8, unless you take explicit steps to the contrary.

When someone described how Win8 radically improved its boot time by 'hibernating' the system (but not user) context to 'boot up' quickly my first thought was, "But what if the system is changed before the next boot - e.g., by modifying its Registry or even just some random system file that got trashed to correct some problem that couldn't easily be corrected in the running system? Is the restart sequence smart enough to detect this and recover such that no internal inconsistencies will result?"

It turns out, though, that even simpler problems can occur, as happened when I booted up my Win8 Pro test system and found that it hadn't recognized mouse or keyboard - because during its previous shut down they had been USB devices, while on the new boot-up they were plugged into the standard PS/2 ports (I had to plug the USB devices back in just to get the system shut down again). I haven't checked to see whether other problems could occur if you had, e.g., plugged in (or removed) an eSATA drive while the system was 'shut down', but since I seem to remember cautions about doing that kind of thing even with USB drives during explicit hibernation on older laptops it might be worth knowing. makes it clear that there are ways around this (and that Restart bypasses the partial hibernation facility, as I had discovered when noting that I had to perform a restart after booting up just to get to the boot menu that allows you to choose a different system to boot). Still, I expect that many users will be unpleasantly surprised at some point in their 'Windows 8 experience' to find that this snazzy new fast-boot facility has done something unexpected that they were never warned might occur when it was provided as their default behavior.

I've always assumed that the main contribution to boot time came from hard-disk accesses (that certainly seems to be one of the virtues touted for SSD boot drives, anyway) and that as processors became increasingly fast the processing-related delays had become negligible, in which case the existing on-disk file reorganization provided by the defragmenter since XP days should have obtained most of the attainable speed-up (making this new partial-hibernation wrinkle pretty much superfluous) - but being largely a Win2K hold-out (unlike the rest of my family) I've never actually tested this hypothesis and the existence of this new facility, mixed blessing as it is, tends to suggest otherwise. Perhaps Microsoft never got the defragmentation re-org working right (though it doesn't seem as if that should have been all that difficult over the past decade-plus) and saw this as an easier way out.

Edit: Incidentally, the facility truly is dumb as the proverbial stone, since it does its quick-boot into Win8 Pro even when you've selected some other operating system in the Win8 Control Panel as the default to boot - you STILL have to Restart to get to that menu and boot the system you actually want (and said you wanted as the default choice).

Edit2: Just had occasion to plug in another SATA blu-ray drive and Win8 Pro failed to see it after boot - had to perform a restart before it became visible. Kind of ironic to support hot-plugging but not cold-plugging...

Hello. My computer hibernates on random times, I don't have ANY idea why.

Some years ago, my laptop was running vista fine. No problems or whatsoever. Then I did an upgrade to Windows 7 and after a few years it was starting randomly hibernate. I didn't managed to get Windows working properly, and finally I installed linux. I don't have any problems with it. Now I really need windows back so I installed Windows 7 (x64). When I startup and choose windows in grub (yes, my linux is still there) It hibernates after 5/10/50/... minutes. I tried disabling hibernate trough cmd, result: shuts down instead of hibernate. I tried installing windows again, same error. Also, in linux I've made a special .vmdk (for VBox) so that it points to my main harddrive, so in virtualbox I tried booting windows from my harddrive and until now I didn't had problems that way.

My computer is an hp pavilion dv7 2120sb, without any modifications. Problem occurs with and without battery.

So PLEASE help me, this is driving me crazy , and I mean really really crazy . I know quite a lot of computers, but this is just too difficult

Just cleaned my fan, and the problem was gone.

I should probably start off with the history of all this. I built the computer myself in February of this year. I accidentally installed x86 version and it ran perfectly fine. Since I didnt really care at the time, I just left it. Then in May, I decided it was time to go to x64 and also upgraded my RAM from 4GB (2x2GB) to 12GB (2x2GB + 2x4GB). Early July I decided a SSD looked good, installed Windows to it and it ran fine until August.

Sometime in August I started playing a game called APB Reloaded and had crashing issues with the game. Around the same time, I suddenly started getting random BSODs for MEMORY_MANAGEMENT. I ran diagnostics on it and good ol Google. It seemed as though it was just random at the time.

Jump forward a little more (a good 10 BSODs later) and the beginning of September. I started getting annoyed with the BSODs and started trying to solve the problem. Initially, it was looking as if the problem was pointing at AVAST Anti-Virus. So, naturally I got rid of it and tried MSE. About a day later, I get another BSOD pointing to audio. I updated the Audio. 2 days later I get another BSOD that pointed to faulty Drivers in Windows. I attempted to recover and went another few days dealing with random BSODs. I tried to see if I could recreate them. Failed horribly to recreate.

I then found a post suggesting to use verifier to overload the windows drives. I attempted it and I immediately crashed before windows loaded. I found out that there was a very old driver in windows and immediately removed it. Tried to see what would happen after that, after I turned off verifier, and got another BSOD. Tried verifier again and got to desktop only for it to crash for page_fault_in_nonpaged_area pointing at the audio drives. Tried to uninstall the audio drives, and ran it again. Still got BSOD for MEMORY_MANAGEMENT.

Then I seriously thought it might be my memory. I turned the memory diagnostics on, all night on all settings. The results: 19 passes No Errors Detected. I then went to the SSD as the possible cause. Ran every possible HDD utility possible under windows (including a Disk Monitor program) and found 0 Errors. Tried running sfc /scannow, nothing but registry errors that fixed and immediately came back with 0 errors. I then tried to reset all bios settings back to their defaults. I also found, at the time, that I had the onboard graphics enabled and a floppy drive that didnt exist. Also upped my mem speed from 1333 to 1600 during this and pulled the 2x2GB sticks of RAM out. I noticed a huge increase in the speed of the computer (when it was running properly). Gave up at trying when windows decided to BSOD for a random error upon loading firefox.

At that point I said to hell with it and reinstalled windows (This time using Win 7 Pro x64 with SP1) and had hellva time trying to get it to install. I had to force close the install and then install it to get it to install without closing the disk boot. That was yesterday. Today, everything was running perfectly fine. I was installing all my programs and got all the basic stuff down and everything was stable. I got up to go do some homework on my laptop, which is just a few feet away from my desktop, while windows was rebooting from update installation. I turned and looked and it was on the login screen. I said whatever and continued working on my work.

About 15 minutes later, the computer suddenly goes blue and I see it out of the corner of my eye... SYSTEM_SERVICE_EXCEPTION. ofc, I went straight to google and started the debugging tools. Since I was on the login screen, there really wasnt too many drivers loaded and no programs running. The debugging tool has IMAGE_NAME: memory_corruption... Google found to be of little help so now I am here...

Here is the results of the debug tool...

Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff80002fe5305, fffff880077f5e30, 0} Probably caused by : memory_corruption ( nt!MiInsertVadCharges+265 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff80002fe5305, Address of the instruction which caused the bugcheck Arg3: fffff880077f5e30, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!MiInsertVadCharges+265 fffff800`02fe5305 480fab02 bts qword ptr [rdx],rax CONTEXT: fffff880077f5e30 -- (.cxr 0xfffff880077f5e30) rax=00000000003ff7ea rbx=000007fefd50b000 rcx=0000000000000001 rdx=fffff70001000000 rsi=0000000000000003 rdi=000007fefd4a0000 rip=fffff80002fe5305 rsp=fffff880077f6810 rbp=00000000003ff7ea r8=00000000000000ef r9=0000000000000003 r10=fffff70001080078 r11=fffff880077f6800 r12=0000000000000000 r13=000000000000000f r14=0000000000000001 r15=fffffa8009d63b30 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!MiInsertVadCharges+0x265: fffff800`02fe5305 480fab02 bts qword ptr [rdx],rax ds:002b:fffff700`01000000=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: svchost.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002fe5305 STACK_TEXT: fffff880`077f6810 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiInsertVadCharges+0x265 FOLLOWUP_IP: nt!MiInsertVadCharges+265 fffff800`02fe5305 480fab02 bts qword ptr [rdx],rax SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!MiInsertVadCharges+265 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3 STACK_COMMAND: .cxr 0xfffff880077f5e30 ; kb IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: X64_0x3B_nt!MiInsertVadCharges+265 BUCKET_ID: X64_0x3B_nt!MiInsertVadCharges+265 Followup: MachineOwner If anything else happens, I will update... If anyone has any thoughts, please share?

PS. heres the specs:
Gigabyte 880GMA-UD2H rv 2.2 (built in VGA disabled)
AMD II x4 645 3.1GHz
2x2GB Corsair DDR3 and 2x4GB Corsair DDR3 with native 1600 support and same timings
NVIDIA 430GT with no OC (running Beta driver WQL 285.27) and all 3d support turned off.
1x40GB Intel SSD with OS
1x500GB WD Green HDD
1x256GB Seagate HDD
1x1TB WD External HDD

also have 2 old drives (DVD ROM and DVD-RW) that I pulled from an old system.

Case has plenty of cooling (1 400mm top mounted, 2 120mm HDD fans, and 120mm rear fan) Highest CPU records approx 40C and highest GPU records 59C (when playing EvE Online in station which is GPU intensive)

Update 1: I managed to get the whole system to lockup from a random error. I could move the mouse around but no programs would respond, including task manager and explorer.exe. I waited a few minutes then just forced it to shut down. I am going to rollback to before I updated and see what happens.

Update 2: After rolling back and confirming that the system is at least stable, attempted to update selected windows updates. went fine. I then updated to IE9 and upon restart:
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1A, {41287, 30, 0, 0} Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46585 ) Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041287, The subtype of the bugcheck. Arg2: 0000000000000030 Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_41287 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: runonce.exe CURRENT_IRQL: 0 TRAP_FRAME: fffff880083a26e0 -- (.trap 0xfffff880083a26e0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000002 rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80002f64e85 rsp=fffff880083a2870 rbp=fffff880083a28c0 r8=fffff80002e0a000 r9=0000000000000001 r10=0000058000000000 r11=0000000fffffffff r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz ac po nc nt!MiResolvePageFileFault+0x1115: fffff800`02f64e85 8b4830 mov ecx,dword ptr [rax+30h] ds:dc4d:00000000`00000030=???????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e1d62e to fffff80002e8a640 STACK_TEXT: fffff880`083a2578 fffff800`02e1d62e : 00000000`0000001a 00000000`00041287 00000000`00000030 00000000`00000000 : nt!KeBugCheckEx fffff880`083a2580 fffff800`02e8876e : 00000000`00000000 00000000`00000030 00000000`00000000 00000000`80000000 : nt! ?? ::FNODOBFM::`string'+0x46585 fffff880`083a26e0 fffff800`02f64e85 : 00000000`0022ed56 00000000`00000000 fffff8a0`00004df0 fffff800`02ef3964 : nt!KiPageFault+0x16e fffff880`083a2870 fffff800`02efb530 : 000007fe`ff7570b8 fffff683`ff7fbab8 fffffa80`0e85ca58 fffffa80`0c896811 : nt!MiResolvePageFileFault+0x1115 fffff880`083a29b0 fffff800`02e97979 : fffff880`083a2ae8 ffffffff`ffffffff 00000000`00000100 00000000`00740072 : nt! ?? ::FNODOBFM::`string'+0x399d4 fffff880`083a2ac0 fffff800`02e8876e : 00000000`00000000 000007fe`ff7570b8 fffff900`c2f2ea01 00000000`00000000 : nt!MmAccessFault+0x359 fffff880`083a2c20 000007fe`ff6eecf8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e 00000000`000def70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`ff6eecf8 STACK_COMMAND: kb FOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+46585 fffff800`02e1d62e cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+46585 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7951a FAILURE_BUCKET_ID: X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+46585 BUCKET_ID: X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+46585 Followup: MachineOwner Update 3: Rolled back with success. Installed IE9 again with no problems this time (no changes to install method which further questions wtf is going on). Changed Bios features DRAM to Dual-Channel mode and pulled the 2x2GB sticks out. Seems to be running fine right now, but this issue is so unpredictable... Also doubled checked all connectors to make sure everything is secure in the case.

Hi guys, as the title says whenever i play football manager my laptop just crashes, randomly. It can be within 20mins or a couple of hours into the game, it varies. But it is getting more frequent. It has happened 3 times today.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 30/04/2011 17:09:11
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
Computer: Az-PC
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:





Well this is a weird circumstance I've found.

So I purchased an open box Acer G72GX the other day and noticed when I got home that the internal network card wasn't working. No driver and it wasn't even listed in Device Manager as existing.

I figured whatever, I'll try installing a clean Windows 7 to get rid of this bloatware. I did that and then installed the correct drivers for the network card. During the installation it gave me a message like "The device was not found. Please Install/Connect." So at that point I thought well crap it must be broke if the driver install isn't finding it. So I started looking for a usb one.

But then I randomly shut down the computer and turned it back on and it found the internal wireless and asked me to connect to a network. I was like okay then and started using it. I then shut it, which puts it into sleep mode(which I set not to cut power from the wireless card) and then opened it again. When it loaded back up the wireless card was not recognized by Windows anymore.

I've been able to get it working a few more times by shutting the computer down and booting it back up, but other times nothing happens. Although every time, immediately when it loads, the taskbar icons it shows the Wireless bars like the wireless is working but sometimes it connects and other times it goes to the normal network symbol with the red X, in which case the card is not listed in Device Manager or adapter settings.

The last thing worth mentioning is that there is a wireless switch on the laptop. However, when the wireless card is working, turning off/on the wireless just Connects/Disconnects from my network, it does not disable the card itself, so I don't think its the source of the problem.

So my question is this. Is this a settings problem that can be fixed with some tweaks, or is this a hardware problem, meaning the card is broke or there is a bad solder job or something.

Any help is greatly appreciated. Also, yes, I have tried Googling it, but I couldn't find anything on this exact problem.

I have an HP G70-250US Laptop running the Windows 7 RC.

Here's my problem:

I have my laptop set to sleep after a certain time and then hibernate after a certain time as well (anyone want to remind me how to change it?). After the laptop goes into hibernate and I attempt to resume windows the screen starts with the HP start-up screen and then goes blank. The wifi turns on and everything. And I can even log-in if I type my password (I hear the log-in sound and everything), I just can't see anything on the blank screen. I have to fix the problem by either shutting down the computer or putting it to sleep using function+F5 and wake it up again.

My other problem is that occasionally, while I'm using my laptop, the screen will go blank and then Wifi will shut off, and I cannot do anything. So I must shut it down and restart it up.

Help would be much appreciated, thanks.

Hi there.

I recently found a very strange issue. I have an Acer 7520G laptop with Windows Vista 64-bit Bussiness Edition installed. It worked fine (relatively) for some time. However, just today, I installed a game, switched the resolution to 1440x900 and the computer froze. I tried restarting, but the system shuts down just before I'm supposed to write my password. I didn't know what the problem was. I reinstalled Vista and the first start was ok, but as soon as I restarted the PC, the issue returns - I'm unable to start Vista in normal mode, only in safe mode.

I don't know if it helps, but during the loading screen, my monitor does this strange "flickering". Just some horizontal lines appearing randomly on the screen.

If anyone can help me, please do so as soon as possible. Thanks.


EDIT: The problems seems to be related to my video drivers (my GPU is NVidia Geforce 8600M GS). When I start Windows without a graphic driver, it is ok. However, as soon as I try installing a driver, it doesn't boot and leaves me with a black screen (afterwards, I have to go to safe mode and rollback the driver...)

I have a Lenovo y560 laptop with a core i7 740-QM processor, 8gb ram, and ati radeon 5730 graphics card. The laptop came with Win7 Home Premium, but I formatted the hard disk and installed Win7 Professional 64-bit to gain some more space, since there were two partitions which Lenovo uses to help with OneKeyRecovery etc.

I started having an issue with my graphics card some time after that. I don't remember how long it took before I noticed it, but basically flash videos would make my computer freeze and I had to shut it down by pressing and holding the Power button. This became more and more frequent, but seemingly random (would happen sometimes, but at other times I could watch videos for days without any issues). The computer would freeze some times, and give a BSOD at other times. But then it became so rare that I didn't bother about trying to resolve it.

Recently, it started happening again, so I tried to reinstall my Graphics card driver. I couldn't directly update it with a new driver, so I uninstalled the older one, and that practically broke my computer. The screen resolution went down to a 1024x768 (from 1366x768), and device manager showed a VGA driver installed. When I tried updating it, it said that the latest driver was already installed. I downloaded drivers from ATI's website and also Lenovo's support website, but it wouldn't let me install them, giving a permissions error. Also, it would just shut down automatically after about half an hour of use or so. So after 2-3 days, I decided to restore it, but it wouldn't let me that either, again giving an "Access Denied" error. Even if I ran Windows backup and Restore as administrator, it still gave the same error. I could finally restore it from Safe Mode.

Everything was more or less back to normal now, but while downloading some files using a P2P client, I got a BSOD. I didn't know what caused it, so I restarted the computer and opened applications one by one, and about 5-10 mins. after I opened the P2P client, it again gave a BSOD. This happened thrice. So I turned that application off, and left the computer on for a day with no issues. Then I tried running it again, and a BSOD again within minutes of starting it. Again happened thrice, since I was trying to see if a particular file was causing the issue.

Anyway, so that's where I am now. I can't run the P2P client now, but I have to think twice before going to Youtube lest I should lose all my work.
I'm attaching all the things that were recommended to be attached in one of the threads as a zip file. Also, I use McAfee AntiVirus provided by my educational institution for its students. The exact software is: "VirusScan Enterprise + AntiSpyware Enterprise 8.8".
Any help would be greatly appreciated; the sooner the better, so I can start working peacefully again. Thanks!

[sorry for the long post, I figured the more detailed the better]

IBM Lenovo ThinkPad T500

My issue is that I am left at the "Windows 7 Professional" logon screen - I have the "Ease of access" icon in the lower left hand of the window, and the red Shut Down button in the lower right - I can move my mouse all around, but when I click on anything nothing happens.

There is NO log in text box in the center of the screen - just the logon screen background image.

This issue happens randomly from a cold boot, but it also happens after the laptop has been on a while - if the screen saver kicks in and you move the mouse or press a key to get out of the screen saver, you are at the logon screen - but there is nothing to log in to - no field, no "Switch user" button - just the Logon screen background.

No combination of key sequences cause the computer to do anything.

I am experiencing this with the laptop IN the docking station and OUT OF the docking station. I am experiencing this while using supplemental keyboard and mouse, and while NOT using them.

I can connect to the hard drive of this laptop, and I can RDP to this laptop - but when I log out of the RDP session and go to the laptop, there is still no place to log into the laptop.

The only fix is to power down the laptop by holding in the power on button, then turn the laptop back on. This will "usually" get me back to a logon prompt - but then it is only a question of time before it happens again.

I have now re-installed Windows 7 two times on this laptop. The problem continues to happen randomly.

Hello, I signed up for the beta and was able to get a key for 32 bit version of windows 7 beta very exiting, Recently I purchased a new computer, ordered everything before feburary 10th, but wasnt able to get it togeather after some hardware issues. I have a considerable amount more ram and as I said would like to use the x64 bit version, have the doors closed on me despite having signed up for the 32 bit version?

I've got a valid key from a friend who also signed up and decided not to use it. My problem is this: it there anyway to get a valid copy of the x64 Beta software I've been able to get a 64 bit key where do I download the software.

There must be an option to re download the software, for this issue or for what ever reason need to re download the software, HDD failure, or whatnot.


all copies of the 7 beta x64 release - are null?
Cant find it anywhere--

Torrents are reaching 99.9
Ive got a registered copy of the 32bit if anyone is interesting in trading.
or trying it out. Any information you can supply on the process, I know enrollment to the Windows Feedback Program is currently closed.

I'm going to post this anyway, then check out the supported ram for the x86 version.

A download just finished!! after over 24 hours!
a little patience goes a long way, my dvds arrived today also W000t So for next whenever ill be installing win7 wish me luck.

So i guess uTorrent downloads the last few kb of a file very slowly, even though the file says complete its still downloading at like 1.2 k i burned a few dvds @ 1x speed with cdburnerxp there is a corrupted file on the system, yet there are no ..part files left on the drive, Another file finished downloading, then my xp system crashed, the system is hanging during chkdisk, so im gonna have to download and burn the os from my laptop. aaarg That means that both files which were potentially useful, I no longer have access to, unless for a miracle happens and the chkdisk finishes.

Im getting other odd issues, my second core is working extremely hard while the others sit nearly idle at about 2-3 percent, this leads the the second core, and GUI to lock up, i can slam alt+clr+del and open task manager and the system pops back automatically, after a few have been open, other issues include the system shutting down at random moments. I'm assuming that this is because I have 8, yes 8 GB of ram installed and its just to much for the os to process.

Got xxp running using the boot disk. sigh...

im going to re extract and burn the bottom image again, ill post again:
*if you have any suggestions or explainations.
heres an image of utorrent ddownloading completed files:

Same error as the last ISO error at x80070570 ... ost4254213

What do "you" think?

Windows 7 Beta 64-bit Product Key

You may use the following product key to activate your evaluation copy of Windows 7 Beta 64-bit.

Product key: *****-*****-*****-*****-*****

Please print this page for your records.

We're sorry, but downloads are no longer available. Here are the Installation Instructions, Release Notes, and FAQ.

NOTICE ABOUT THE H.264/AVC VISUAL STANDARD. This software includes H.264/MPEG-4 AVC visual compression technology. MPEG LA, L.L.C. requires this notice:

Anyone willing to post a copy of WIN7 X64 SOFTWARE, MUCH much, much, much, much, much, much, much, much, much, much, much, ABLIGED. Exploring Windows: Special Beta Edition
Dear Beta Participant:

Thank you for joining us on our shared journey to Windows® 7. The work we've done is largely based on the feedback we've gotten from you before and throughout the development process. We rely on beta testers, like you, to help refine the product before it's commercially released. If you haven't already installed the Beta, we want you to! Please refer to the Installation Instructions to get started.

As you test drive the Windows 7 Beta, we hope you'll see:
It's faster and easier to do the things you do every day through simplified navigation, easier connections to networks and devices you are using, and enabling better online experiences
Your PC works the way you want it to with faster boot-up and shut-down, better personalization, and more sensible tools for managing your PC
Inspiring new things you want to try, like more intuitive ways to interact with your PC and easy ways to share media across PCs in the same house

Additional Windows 7 content can also be found on the Windows 7 website.

While the Beta automatically reports crashes and bugs to Microsoft® over the Internet, we also invite you to participate in the Windows 7 Beta online forums, or to send feedback to us through the built-in Feedback tool.

We'll check back with you in about 10 days with more information about the Beta. To get more general information on Windows, make sure you're subscribed to the Exploring Windows newsletter. Thanks again for your investment in Windows 7.

System is a desktop with Asus p6T motherboard, i7 920 overclocked to 4GHz, 6GB of DDR3 memory running at a bit over 1520 MHz, 250GB Seagate SATA II drive for O/S, 4-1TB Seagate SATA II drives, DVD burner, a couple external drives and so on........
O/S is Windows 7 Professional 64-bit

Boot time:
Turn on to Windows logo (the dancing blobs)? 29 seconds
Turn to Log in - 88 seconds
Login password to desktop - 32 seconds

This seems EXTREMELY slow to me, especially since the laptop running a slower i7 720 with virtually the same programs installed boots MUCH faster..... But, of course, it only has a couple 500GB drives...

I've been through the tips, tweaks and so on.

I've run disk cleanup and cleaned up what I can
I've run the recommended services cleanup and shut down services I'm not using
I've run msconfig and shut off everything at startup that I don't need
I've got the system set to automatically do a full defrag on all disks weekly

Performance once booted isn't bad, but depending on what I'm doing I randomly get slowdowns that when looking in the Task Manager don't show anything interesting for CPU usage or extraordinary memory usage (of course, since I'm running Photoshop CS5 and Lightroom my version of "extraordinary" may be skewed since these two programs routinely use 4-5 GB of memory)..

SO, anybody got any ideas what else I should be doing to find bottlenecks and improve performance? Is there a way to get the timing for everything that's happening during boot time? So I can see if there's a specific thing that's taking a lot of time?

- Running windows 7 home premium
- latest windows 7 updates

This problem has persisted for a week or two now, not sure why but my laptop started to have many problems.

some extra information;

- when my wireless signal for the wireless keyboard goes out (randomly), the usb port (usb extension) stops working for that port, however if you take it out and replug, still doesn't work.
only way to "fix" this is by force restarting by turning it off with the power button (i can't even shutdown because it hangs there anyways).

anyways the main problem really is th shutdown/restarts.

this has never happened to be before, had my new laptop for about 4 months, and within 1-2 weeks from now, this problem started to happen.

i'm not sure what it could be, whether its new windows update, or new applications i installed (well, i don't really install many new apps, and i have roughly the same things i did when i first got my laptop).

its literally impossible to shutdown it successfuly (well i never decide to wait ages, but if the laptop doesn't shut down in a few mins, something has to be wrong) - same applies to the restart, both doesn't work unless i force it with the power button.

however, if i boot up the laptop (not logging in), i am able to shut it down as i assume no services are started up yet.

according to my event log from performance view, there are alot of warnings, some crticals and such - then again this has only happened recently, so this is pretty frustrating to me.

heres an example below;

Windows has shutdown:
Shutdown Duration : 19478ms
IsDegradation : false
Incident Time (UTC) : ‎2011‎-‎07‎-‎05T16:35:07.937364300Z this is just 1 of them, and theres alot.

some of the applications i use are trivial (like trillian, skype, steam, etc) and i've had all these programs before and it was fine, able to shut down and so on.

again, this has only happened recently.

i've did a factory reset (hoping it would fix the problem) but nothing as happened interms of fixing so.. i'm pretty much out of idea's, have done everything according to my searches by disabling various things, nothing good so far yet.

any help is appreciated and willing to follow every step in order to fix this problem.

- liqt

I have an HP Pavilion dv6-2157sb running Windows 7 Ultimate SP1, 64-bit OS. I bought it in the summer of 2010 for law school.

The laptop has served me faithfully through law school.

After almost three years, however, it began booting up with the time being incorrect.

Commonly, the time stamp would be 1/1/2009. At other times, 12/31/2008. Still at other times, 5/1/2013, and finally random dates between 2022 and 2023.

I did some preliminary research and decided that the BIOS battery must have an issue, and with the help of my uncle who does IT work for JP Morgan Chase, replaced the battery. Upon doing so, we also went into the BIOS settings and changed the date & time accordingly.

This did not help.

My "temporary fix" for this has been to connect to the internet, click the date & time, click Change date & time settings, click the Internet Time tab, click Change Settings, click Update now, and the date & time would adjust according to the internet time.

There have been instances where closing the monitor lid and putting it to sleep would not cause the time to change when opening the lid and waking the computer up. Upon shut down and start up / rebooting in general, the time & date invariably changes. Once in a while, putting it to sleep and waking it will nevertheless cause the time and date to change, albeit less frequently. Finally, every so often, I'd say once every two weeks, the date & time will change sporadically while the computer is on.

At the same time that this issue cropped up, several other things began going haywire; namely,

(a) The icons on the bottom right in the task bar next to the date & time would load very awkwardly, with lots of gaps & spaces in between them, and if one of the blank spaces were the wifi/ethernet settings, the internet would not work. My "temporary" fix for this has been to go to Task Manager, end the explorer.exe process, hit file > new task (run...) > type in explorer.exe > hit enter and upon restarting explorer, all the system tray icons look fine and operate normally.

(b) more importantly, Windows Update has suffered as a result of this. I noticed on my Windows 7 PC (DELL Optiplex 745) that my Internet Explorer version is v9.0.15. Here, it's 9.0.14. There's a 57.8 MB update titled Windows Internet Explorer 9 for Windows 7 for x64-based Systems. No KB number for it, but always fails with error code 9C48. Even where it somehow is "successful," when I just shut down and it attempts to install during shut down, the update comes back up. I've done extensive research on this problem and found a great thread in the w7 forums here with lots of proposed solutions; absolutely none worked. When I tried installing Internet Explorer 9 as a standalone exe without using Windows Update, Windows informed me via a dialog box that the version of IE I have is newer than the one I am trying to install. After giving up and hiding that update, I yesterday attempted to install Internet Explorer 10. The installation took a long time, but after about an hour, it said it was complete, and asked me to Restart. Upon restarting, Windows gave me an error claiming that it failed to configure windows update and is reverting changes now. This is what happened before with other windows updates related to internet explorer.

Please help. Are the two issues related somehow? What should I do?

Kindly let me know whether you need any more information; I would be glad to provide it for you.

Best regards,

My Toshiba laptop has recently started to shut down randomly. This happens even when it is plugged into an outlet and the battery is at 100%. When this happens, the mouse also loses power. If I wait a minute or two, I can start it again. Fans appear to be working.


I use Outlook 2010 version 14.0.6023.1000 (32-bit), part of Microsoft Office Click-to-Run version 14.0.5139.5005, to send and receive four POP3 mail accounts.

A couple of weeks ago (I wish I'd noted the exact date), Outlook stopped exhibiting one annoying behavior and began displaying another, much more annoying, behavior.

The annoyance that went away: If there was only one message in my in-box and I deleted that message, the message would disappear from the list of messages (the middle column), but would remain displayed in the Reading Pane. I had to click on another e-mail account, or go to Calendar or Contacts, then return to the original e-mail account to clear the Reading Pane display. That was a minor nuisance, but I was able to work around it.

The new annoyance that won't go away: Every few hours (the timing seems to be totally random), Outlook begins throwing up Send/Receive errors. When I display the details, the error message reads "Receiving 'reported error (0x800300FD): 'Unknown Error 0x800300FD.'"

When the Send/Receive errors pop up, clicking on one of the accounts, and sometimes on Calendar and Contacts, causes the following message to be displayed on a gray background in the Reading Pane: "The file c:users(username)appdatalocalmicrosoftoutloo kaccountname.pst cannot be accessed because another workstation has modified it. Close and then restart all mail-enabled applications. You might need to restart your computer." The POP3 account that gives me the error on any one occurrence seems to be random.

What other workstation? This is a home PC. I have a WiFi network with another workstation and a laptop, but neither of the other PCs runs Outlook, and the Send/Receive errors occur whether or not either PC is running. The PC with the problem does not have anything running in the background that monitors file status (I'm thinking of backup programs like Carbonite). For backup, I use Cobian Backup, which does a batch backup once a day. In addition, as far as I'm aware nothing else, in terms of new programs being installed or given major updates, happened around the time these errors started appearing.

Outlook checks four different POP3 accounts every 5 minutes. The Send/Receive errors seem to occur with any of the four accounts, at random. Investigating the "unknown error" part of the problem, I saw claims that the PST file in question had been corrupted, and recommendations to use SCANPST.EXE to repair the file. I tried that, several times, but the Send/Receive errors continued to occur.

In fact, I'm convinced the PST files are not corrupt and never have been: When the Send/Receive errors pop up, the (temporary) solution is simply to shut down and restart Outlook. That has worked every time, but it's annoying to have to keep rebooting Outlook.

I also tried to resolve the problem by going to the Programs and Features control panel and doing a repair on Microsoft Office. The repair successfully completed, but it did nothing to resolve the problem.

Has anyone else been experiencing this problem? More importantly, does anyone have a suggestion as to how to make it stop?